This review is for a different branch.
Avoid at all costs!!!! Nearly £600 for sending a court letter late and a consultation, no communication what so ever, it’s like getting blood out of a stone trying to speak to someone, you get put through to answer machines that know one rings you back. Still awaiting a refund which court sent over to AFG and I still haven’t received it, when I do get a reply it’s with an excuse of they have been on annual leave!
Iv been waiting for the £600 refund from court for nearly 2 month which is not even money paid to them. They have done nothing for the money they have had, which I have no problem with them keeping.
For my refund from the court they have asked me for bank statements to authorise this for some reason and then has to be signed off by the “director”.
When contacting my solicitor directly about the issue, he just tells me not to contact him as I will just get charged for this.
Absolutely no help at all, if anything they make situations worse and take your money no problems.
Unfortunately I have had to take this further.