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Mackrell And Thomas Limited

396 Chester Road, Little Sutton, Ellesmere Port, Cheshire, CH66 3RB

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396 Chester Road, Little Sutton, Ellesmere Port, Cheshire, CH66 3RB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 807826

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Mackrell And Thomas Limited Review Scores & Client Satisfaction Overview

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Accreditations

Mackrell And Thomas Limited are accredited by

Personal Injury accreditation awarded to Mackrell And Thomas Limited
The Law Society accreditation awarded to Mackrell And Thomas Limited

Description

Mackrell and Thomas Solicitors are well-established personal injury solicitors and conveyancing solicitors in Liverpool and the Wirral. We have been providing expert legal advice in personal injury and litigation claims, property matters, wills and probate matters for over 40 years. Mackrell and Thomas Solicitors have a reputation for the highest level of customer service. We are based in 4 offices across Liverpool and the Wirral but we help clients across the North West and throughout the UK.

Rankings by area of expertise

The rankings below show the areas of expertise that Mackrell And Thomas Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Mackrell And Thomas Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
15% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Mackrell And Thomas Limited are accredited by

Personal Injury accreditation awarded to Mackrell And Thomas Limited
The Law Society accreditation awarded to Mackrell And Thomas Limited

Description

Mackrell and Thomas Solicitors are well-established personal injury solicitors and conveyancing solicitors in Liverpool and the Wirral. We have been providing expert legal advice in personal injury and litigation claims, property matters, wills and probate matters for over 40 years. Mackrell and Thomas Solicitors have a reputation for the highest level of customer service. We are based in 4 offices across Liverpool and the Wirral but we help clients across the North West and throughout the UK.

Rankings by area of expertise

The rankings below show the areas of expertise that Mackrell And Thomas Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Mackrell And Thomas Limited

Contact & Locations - Mackrell And Thomas Limited

396 Chester Road, Little Sutton, Ellesmere Port, Cheshire, CH66 3RB

Reviews

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What clients say about Mackrell And Thomas Limited

Clients praise the firm’s conveyancing and property transaction expertise, including house sales, purchases, flat sales and handling estate-related property matters. Reviews highlight strong knowledge, practical problem-solving and sound guidance on complex processes. Valued soft skills include excellent communication, quick responses, clear explanations, professionalism, care and attention to detail, patience, perseverance and a proactive, solutions-focused approach. Clients also appreciate the personal touch, reassurance throughout, and efficient handling of matters within agreed quotes.

Brilliant advice
Clear communication
Competitive quote
Professional service
Attention to detail
Responsive support
Helpful guidance
Quick updates
Practical solutions
Seamless process

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Reviews

4.9 /5 46 Reviews
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Clients say

What clients say about Mackrell And Thomas Limited

Clients praise the firm’s conveyancing and property transaction expertise, including house sales, purchases, flat sales and handling estate-related property matters. Reviews highlight strong knowledge, practical problem-solving and sound guidance on complex processes. Valued soft skills include excellent communication, quick responses, clear explanations, professionalism, care and attention to detail, patience, perseverance and a proactive, solutions-focused approach. Clients also appreciate the personal touch, reassurance throughout, and efficient handling of matters within agreed quotes.

Brilliant advice
Clear communication
Competitive quote
Professional service
Attention to detail
Responsive support
Helpful guidance
Quick updates
Practical solutions
Seamless process

ReviewSolicitors Review List

Profile image of Robin  Ainsworth

Robin Ainsworth

Verified
Housing & Property

Excellent professional service

From the first email to completion , the customer service and professional advice received was above and beyond. I cannot recommend Michael enough. The speedy responses to every email, telephone call was excellent.

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Martin Thornley

Verified
Housing & Property

Sale of leasehold flat

Selling my flat, the freeholders had some issues, which led to the sale taking over six months to complete. Michael and team went above and beyond during the drawn out process, devoting time to explain things to me along the way that I thought may incur additional costs, all within the original quote. Excellent poeple, will be using them for any future legals.

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Janice Dunkerley

Verified
Housing & Property

Outstanding Professionalism and Unwavering Commitment in Challenging Circumstances,

We received exceptional service from Michael Ball, whose professionalism and dedication were evident throughout our entire purchase process. What should have been a straightforward transaction became prolonged and challenging due to ongoing delays and a lack of professionalism from our vendor’s solicitor, who consistently failed to meet deadlines and respond to enquiries. Despite these obstacles, Michael’s commitment never faltered. His tenacity, responsiveness, and calm, solutions-focused approach ensured that progress continued at every stage. He handled each complication with efficiency and professionalism, and nothing ever felt like too much trouble. Michael went above and beyond in delivering outstanding service, and his efforts were instrumental in bringing the matter to a successful conclusion. We would have no hesitation in recommending him to friends and business colleagues alike—he is a true professional and a credit to Mackrell & Thomas Limited.

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N S

Verified
Housing & Property

Professional and Responsive Service

I recently completed on my first property purchase and had Michael Ball acting as my conveyancer. Throughout the entire process, I felt very well supported and guided. Michael was consistently professional, clear in his explanations, and patient whenever I had questions. As a first-time buyer, there were many unfamiliar stages, but he made everything feel manageable and kept me informed at each step. His responsiveness really stood out. Even after completion, when a few follow-up matters needed to be raised with the seller’s solicitor, he acted promptly and provided reassurance that everything would be dealt with appropriately. That continued support made a real difference during what can be a stressful time. I am very grateful for his help and would not hesitate to recommend him to others, and if I need conveyancing services again in the future, I would definitely return to him.

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Elizabeth

Housing & Property

EXCELLENT SERVICE

We cannot thank Michael Ball enough for all his help and guidance while dealing with our house sale and subsequent onward purchase. He was the model of professionalism and nothing was too much trouble as he helped us through the stresses of selling and buying a home. We would highly recommend Mackrell and Thomas and would like to say a big THANK YOU!!!! to all

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Other Reviews

Profile image of Sam Philip

Sam Philip

Sam

I can't recommend the guys here enough and they helped me through a difficult case. I particularly want to thank Mike Greilis who from the moment we spoke on the phone delivered me brilliant advice along with thoroughly descripting a process I knew nothing about. The communication throughout was brilliant and kept me up to date but I had the confidence my case was being handled with the care and detail needed. After the service I have received I will likely use some of their other services within the business. Thanks again

Dear Sam, Thank you for your kind review. It is much appreciated. Kinda regards, Graham Rowe, Practice Manager

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Steve Wallace

Steve

A big thank you to Mike Grealis and the team at Mackrell & Thomas. A competitive quote for the work. Great communication from the outset to completion. They made the whole experience painless. Thank you

Hi Steve Thank you for your positive review, much appreciated. Regards, Graham Rowe, Practice Manager

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Patrick Khandamirian

Patrick

I cannot recommend Mackrell & Thomas Solicitors highly enough, particularly Mike Grealis (solicitor), legal executives and paralegals who were involved in the sale of my property. If there were an option to award more than five stars, I would do so without hesitation. The level of service, professionalism and commitment demonstrated throughout the transaction was truly exceptional and far exceeded my expectations. Mike was outstanding from start to finish. He was always approachable, responsive and willing to help, no matter how complex the issue or how many questions I had. His communication was consistently clear, timely and easy to understand, ensuring that I always knew what was required and what stage the transaction had reached. This gave me great confidence and reassurance throughout the process. What impressed me most was Mike's ability to find practical and effective solutions whenever challenges arose. Rather than allowing matters to become obstacles, he proactively explored alternative options, provided sound advice and worked tirelessly to keep the transaction moving forward. His expertise, professionalism and dedication were evident at every stage. Thank you to Mike and everyone at Mackrell & Thomas for your exceptional service and support. I am sincerely grateful for all your hard work and would not hesitate to recommend your firm to family, friends and colleagues. The successful completion of my property sale is a testament to the outstanding service you provide, and I could not be more pleased with the experience.

Dear Patrick, Thank you for your kind review. I will let Mike know. Kind regards, Graham Rowe Practice Manager

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Andrea Brownlee

Andrea

I cannot recommend Mackrell & Thomas enough. Mike has been an absolute godsend. In what should have been a fast sale turned out to be more complicated but with Mikes support and perseverance we got there. He kept me informed and updated step by step and nothing seemed too much trouble even when I was calling each day to see where things were upto. He ensured everything on my side (seller) was actioned promptly . 100% recommended by me!

Dear Andrea, thank you for your kind review, it is much appreciated. I will ensure Mike is aware of your review. Kind regards, Graham Rowe, Practice Manager

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Andrew Peers

Andrew

Had the pleasure of selecting this solicitors for my conveyancing. Ive used a few over the years, but have to say this is the best service ever. Superb attention to detail, great personal local touch, its also fantastic to have a local solicitors you can call in at in little sutton. The whole team was fantastic but special thanks goes to Jennifer, she was super professional and very informative. I have every confidence in recommending this solicitors to anyone. Use with absolute confidence. Many thanks Jennifer Andy.

Dear Andrew. Thank you for your kind review. I will let Jen know. Regards Graham Rowe, Practice Manager

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