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Welcome to Hall Smith Whittingham LLP, Solicitors in Crewe and Nantwich Cheshire. We are Lexcel Accredited and Members of the Legal 500. "Hall Smith Whittingham LLP has high levels of expertise and professional achievement. This is no coincidence: the firm strives constantly for excellence." Read more...
Hall Smith Whittingham LLP
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Hall Smith Whittingham LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Hall Smith Whittingham LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hall Smith Whittingham LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Hall Smith Whittingham LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Hall Smith Whittingham LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Hall Smith Whittingham LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Hall Smith Whittingham LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Residential Conveyancing
Dan
Collected on:
I recently had a house sale and purchase for which I instructed Martyn and his team to deal with. They were very efficient and we never waited on them for any of the proceedings. The service was impeccable throughout and I would fully recommend them for conveyancing.
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Matter Type:
Residential Conveyancing
Norman
Collected on:
Excellent service on time and in budget
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Matter Type:
Residential Conveyancing
Norman
Collected on:
Exceptional service at all times always on hand to resolve any issues.
A representative from Hall Smith Whittingham LLP responded to this review on 11 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Peter
Collected on:
I only have praise for Martyn and his team. From day one they were professional and approachable. Any questions were answered quickly and Martyn was always available. The whole process was smooth from beginning to end.
A representative from Hall Smith Whittingham LLP responded to this review on 11 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
New home purchases and sales
Tom
Collected on:
Fantastic experience from start to finish.
This wasn’t always a straightforward process however, Martyn and his team were fantastic at navigating any hurdles that we encountered. Would highly recommend, could not speak highly enough of all the team. Thank you.
A representative from Hall Smith Whittingham LLP responded to this review on 11 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Jacki
Collected on:
Selling the house was much more relaxed knowing it was in expert hands
A representative from Hall Smith Whittingham LLP responded to this review on 11 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Carolyn
Collected on:
Martyn Measures is a very experienced solicitor with great legal knowledge and who will not be intimidated by other solicitors
A representative from Hall Smith Whittingham LLP responded to this review on 11 September, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
David
Collected on:
You want these people on your side. Selling and buying a home can feel precarious and always on the brink of problems and unforeseen challenges. Of all the parties involved including estate agents, financial advisors, banks and movers, Martyn and his team at HSW have stood out as being the most reliable and professional on every count. Their quick responses (even over weekends) have kept the pressure up on everyone else in the chain. HSW came by way of a recommendation from a friend and I am happy to pass that recommendation on to anyone.
A representative from Hall Smith Whittingham LLP responded to this review on 20 August, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Caroline
Collected on:
Excellent, efficient service, all helping to ease the pressure and stress of a house sae.
A representative from Hall Smith Whittingham LLP responded to this review on 20 August, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Matter Type:
Residential Conveyancing
Anonymous
Collected on:
I was very pleased with the way I was kept informed of the process of the sale all the way through. Mr Martyn Measures and his associate Mr William Ridgway were both Excellent in their profession. I will most certainly use them again.
A representative from Hall Smith Whittingham LLP responded to this review on 22 July, 2024:
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
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Kevin
Collected on:
HSW Solicitors have served me well for the last 5 years. Their staff have always been considerate of the situation, provided sound advice and support, and have always acted in a very professional manner. Highly recommend them!
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William
Collected on:
We have used Hall Smith Whittingham (Nantwich) to complete several property purchases/sales in recent years. Martyn Measures and his team have been brilliant on every occasion. Martyn went above and beyond to serve our best interests and we have always appreciated his prompt and concise communications.
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Vinojah
Collected on:
Let me be honest, I used this solicitor for a 2 conveyancing matters! The first time, the solicitor whom I dealt with Mark Wright was amazing so he clearly made a strong impression!
So with that in mind, used them again for another conveyancing matter. However this time it was nothing but utter disaster! So firstly, it was a trainee solicitor (Charlotte McDonough) who dealt with the case, I was bit reluctant initially as it was a trainee but then I thought to myself everyone got to start somewhere so gave her a chance. But I regret it now, I should have listened to my instincts! I instructed the solicitor to work on a commercial purchase which involved a BUSINESS that was operating and is part of the purchase. I mentioned this during the initial conversation when obtaining the quote and also when filling the purchase questionnaire I mentioned there’s a shop! However the paperwork was based on an vacant property because that’s what she had assumed and clearly not checked with us. The paperwork started back in November-23 and we discovered this error in May-24! What’s worst was when questioned about this mistake, she clearly turned around said it was my mistake then when the matter escalated to her supervisor, she did nothing but just defended her junior instead of admitting the mistake!
What’s surprised me was she had the guts to say the info provided was inaccurate by both us and the seller. In the end I switched to another solicitor as I genuinely couldn’t deal with this. When switching over to new solicitor I saw the paperwork she had done (note: for the first time ever!) and that’s when I realised even seller had mentioned it’s a sale of business and there’s staff included in the commercial enquiries! Her carelessness has cost me £1,900 (legal fees I paid to this firm).
All in all terrible experience! I hardly leave negative reviews for anyone because it’s not rice to ruin someone’s/business reputation but this is not acceptable! What’s worst was an acknowledgment of mistake at their end did not appear at any stage.
I wouldn’t say they are all bad but if anyone was to use them I’ll advise you to request for someone who’s experienced and avoid trainees in this firm! It’s a shame but no one wants to be paying extortionate amount of money for nothing in the end!
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Chris
Collected on:
HSW and in particular Emma who dealt with a difficult and sensitive matter was great. Calm and honest at all times advising the best steps to take whilst having our interests at heart. Steven also made the sale of a property seemless and stress free and was always on hand to answer questions along with Marie.
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Gary
Collected on:
Everyone at Hall Smith Whittingham I have been dealing with this last 3 year have been outstanding in communication and guiding me through my case. I would highly recommend Hall Smith Whittingham and I would like to thank everyone there.
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At Hall Smith Whittingham LLP we pride ourselves on providing an excellent service to our clients. Our reputation is illustrated by our being awarded the Law Society’s Lexcel Qualification for practice management standards. We are a member of The Legal 500 which recognises the top law firms in England and Wales. Our residential property team are accredited members of the Law Society Conveyancing Quality Scheme, showing their excellence not only as property law experts but also their high standards of client care. Several of our specialist lawyers hold panel memberships, including, Resolution (formerly the Solicitors Family Law Association), Family Law Panel and the Law Society Children’s Panel. We have the rights of audience to appear before judges in the Higher Courts for civil and family proceedings.
