Thant Oo
Simple Selling process and Excellent
Straight forward fees, very reasonable and timely process. I would recommend the Grey-Smith Legal
Grey-Smith Legal Limited
97 High Street, Skelton-In-Cleveland, Saltburn-by-the-Sea, Cleveland, TS12 2DY
Accepting new clients
97 High Street, Skelton-In-Cleveland, Saltburn-by-the-Sea, Cleveland, TS12 2DY
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 808794
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Grey-Smith Legal Limited Review Scores & Client Satisfaction Overview
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Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
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Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Accreditations
Grey-Smith Legal Limited are accredited by
Description
Originally founded in Skelton-in-Cleveland near Saltburn, Grey-Smith Legal helps clients from across England and Wales with quick and efficient property conveyancing services for both residential and commercial property.
Rankings by area of expertise
The rankings below show the areas of expertise that Grey-Smith Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
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Grey-Smith Legal Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
15%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
15% above
national average
Success
Rate
Rate
Satisfied with outcome
17%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
17% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
18%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
18% above
national average
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
4.9/5
Documentation Accuracy
4.9/5
Legal Knowledge
5.0/5
Value for money
4.9/5
Accreditations
Grey-Smith Legal Limited are accredited by
Description
Originally founded in Skelton-in-Cleveland near Saltburn, Grey-Smith Legal helps clients from across England and Wales with quick and efficient property conveyancing services for both residential and commercial property.
Rankings by area of expertise
The rankings below show the areas of expertise that Grey-Smith Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Contact & Locations - Grey-Smith Legal Limited
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 08:30–16:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
97 High Street, Skelton-In-Cleveland, Saltburn-by-the-Sea, Cleveland, TS12 2DY
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What clients say about Grey-Smith Legal Limited
The firm specialises in conveyancing, property sales, wills and probate, and related residential legal services, demonstrating strong technical competence and efficient case management. Clients praise clear, prompt communication, responsiveness and attention to detail. Valued soft skills include professionalism, calmness under pressure, patience, reassurance, friendliness and a supportive, accessible approach that makes complex or stressful transactions straightforward and confidence‑inspiring.
Excellent communication
Very efficient
Professional service
Responsive team
Supportive staff
Knowledgeable staff
Calm reassuring
Thorough checks
Friendly manner
Prompt responses
ReviewSolicitors Review List
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Reviews
4.9
/5
382 Reviews
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Clients say
What clients say about Grey-Smith Legal Limited
The firm specialises in conveyancing, property sales, wills and probate, and related residential legal services, demonstrating strong technical competence and efficient case management. Clients praise clear, prompt communication, responsiveness and attention to detail. Valued soft skills include professionalism, calmness under pressure, patience, reassurance, friendliness and a supportive, accessible approach that makes complex or stressful transactions straightforward and confidence‑inspiring.
Excellent communication
Very efficient
Professional service
Responsive team
Supportive staff
Knowledgeable staff
Calm reassuring
Thorough checks
Friendly manner
Prompt responses
ReviewSolicitors Review List
Pedro & Alison Goncalves
Property/Conveyancing
It’s a 20 out of 10 for Jill Hobson who acted for us recently in the sale of our property. From guiding us through the pre-sales, buyer found/file opening process to the pre-exchange and completion arrangements, Jill has been professional and friendly and at the same time helpful and patient. Returned calls/e mails in a timeous manner.
Rebecca Fennell
Housing & Property
Sale of Property - Stockton on Tees Branch
I wanted to take the time to advise any new people looking for a solicitor to help with the buying/selling of a property to consider using Grey-Smith Legal. In particular Kelly Morris, at the Stockton-on-Tees branch, was very efficient and 'on it' when it comes to chasing outstanding documentation and up-dates. Very friendly, professional and easy to get along with. A pleasure to work with during what can be a very stressful time - thank you Kelly!
from Grey-Smith Legal Limited
Thank you for your wonderful feedback, Rebecca. It is great to know that Kelly's proactive approach and friendly manner helped make the process less stressful. We truly appreciate your recommendation.
anonymous
Jill Hobson
Excellent efficient service. No issues Jill was super efficient and on the ball. Communication excellent.
from Grey-Smith Legal Limited
We deeply appreciate your kind words and thank you for choosing our firm!
Anita
Commercial Property
House purchase
I cannot speak highly enough of the team in Yarm office. Professional, courteous, helpful, reassurring, prompt and on the ball at all time especially with communication. I would definitely use them again if needed.
from Grey-Smith Legal Limited
Thank you for choosing our firm for your conveyancing, Anita, and we wish you all the very best moving forward!
Other Reviews
Matthew Hall
Matthew
Fantastic service from start to finish - made the move easier!
Thank you for the lovely review Matthew, we're so pleased you had a great experience!
Jordi Duncan
Jordi
Amy was absolutely fantastic throughout the whole process. She always replied straight away, kept me updated at every stage, and went above and beyond to make sure the sale went through smoothly. Her professionalism, dedication, and willingness to help made a stressful process so much easier. I genuinely felt supported the entire time and couldn’t recommend her highly enough. Thank you again, Amy, for all your hard work!
from Grey-Smith Legal Limited
Thank you for your feedback. We are delighted to hear that Amy provided outstanding support, with prompt communication, regular updates, and a proactive approach that helped ensure everything progressed smoothly. Your recommendation is greatly appreciated.
Sacha Bambrough
Sacha
Between Kristee, Millie and Beth I can’t really fault these girls! Kristee handled the majority of a purchase for my father super efficiently before her maternity leave and then Beth pulled it out the bag getting it over the line in a bit of a last minute a rush - he is thrilled and can enjoy his bank holiday weekend :) the communication was top class throughout the process!
from Grey-Smith Legal Limited
Thank you for your fantastic review! We are delighted that Kristee, Millie, and Beth provided such efficient service and top-class communication. It’s wonderful to hear that Beth could get everything over the line just in time for your father to enjoy his bank holiday weekend. We will be sure to share your kind words with the whole team.
Daz Mack (Photographer)
Daz
Great team of solicitors, always there to answer any questions and kept me updated through the whole process, thanks Tegan!
from Grey-Smith Legal Limited
Thank you so much for your wonderful review, Daz. We’re delighted to hear you found our team supportive and communicative throughout the process.
Marko Rados
Marko
Great service. Strongly recommend!!
Thank you Marko for the great review, we're pleased you had a great experience.
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