Request a callback

Book an appointment

How Grey-Smith Legal Limited Compares

Value for money

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Grey-Smith Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Grey-Smith Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 0%
About Right 97%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Grey-Smith Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Grey-Smith Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that Grey-Smith Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    124
  • Very Good

    2
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jonathan

Jonathan

April 24, 2024

Report to admin

Collected on:

Fantastic service

I used Grey-Smith Legal to help with the sale of a property. This was the first time I’ve ever been involved with a property sale and Claire at Grey-Smith Legal was a fantastic help throughout the process. She was always on hand to help me with any questions I had and kept me updated with all developments during the sale. A great service that I wouldn’t hesitate to use again.

Was this review helpful?

Mark

Mark

April 24, 2024

Report to admin

Collected on:

Long chain, selling while living overseas

Jill provided the conveyancing for my house sale in Hartburn which involved a lengthy chain while I was based overseas which adds extra layers of complexity. Good communication and clear instructions. Thank you Jill.

Was this review helpful?

Diane

Diane

April 17, 2024

Report to admin

Collected on:

Excellent Setvice

We have instructed Grey-Smith Limited on numerous occasions and continue to do so given their First Class Service . The staff are super efficient, welcoming and always make sure they address any queries you may have . They are always available and nothing is too much trouble . ⭐️⭐️⭐️⭐️⭐️

Was this review helpful?

Ian

Matter Type:

Residential Conveyancing

Ian

April 17, 2024

Report to admin

Collected on:

Very Professional

I have been dealing with Amy Wilson from the Guisborough office and to say she has been professional is an understatement. She has gone over and above for us, always available to talk on the phone and answer e-mails. The instructions and information provided was very clear which made my life a lot easier. Thanks Amy, we would definitely use you and Grey-Smith Legal again.

Was this review helpful?

Paul

Matter Type:

Residential Conveyancing

Paul

April 16, 2024

Report to admin

Collected on:

Excellent worry free service

Ellie helped us to buy our first home. She explained everything and was on hand if we had any questions. Would definitely recommend, good, honest professional service.

Was this review helpful?

John

Matter Type:

Residential Conveyancing

John

April 10, 2024

Report to admin

Collected on:

Remortgage and Transfer of Equity

Grey-Smith Legal and in particular Kate Harker have been nothing short of exceptional in managing my matter of a remortgage and transfer of equity following a divorce. Kate has been truly professional, efficient and did exactly what was written on the tin. A couple of unexpected obtacles were put in the way but they were expediently managed resulting in completion of the matter. Thank you Kate and thank you to the staff who were eer so polite always, despite my repeated and constant phone calls. Would highly recommend to others in a similar situation.

Was this review helpful?

Angela

Matter Type:

Residential Conveyancing

Angela

March 28, 2024

Report to admin

Collected on:

Stress-free conveyancing - thank you Amy!

Amy made the whole process easy and stress free - she answered all questions and nothing was ever too much trouble. I can't recommend this firm enough. Thank you Grey-Smith Legal!

Was this review helpful?

Valerie

Matter Type:

Residential Conveyancing

Valerie

February 23, 2024

Report to admin

Collected on:

Efficient

Fast, caring and honest solicitors.
Everyone was up to date and helpful

Was this review helpful?

Kieran

Matter Type:

New home purchases and sales

Kieran

February 21, 2024

Report to admin

Collected on:

Brilliant work by Claire. Exceptional Client Service.

Claire is without any doubt whatsoever a valuable asset to her Company.
Brilliant with clients.
Conscientious.
Tenacious.
Hard working.
Everything an employer would look for in an employee.

Was this review helpful?

Paul

Matter Type:

Residential Conveyancing

Paul

February 21, 2024

Report to admin

Collected on:

Outstanding, efficient, strong communication

Without hesitation, I will use and recommend Grey-Smith for any future legal matters purely based on my recent experience of the acting on my behalf to sell a house.

I have already recommended Grey-Smith to a friend with an employment law query who was equally pleased with the professionalism and timely approach your firm has taken.

Credit where credit is due. These days, it's increasingly difficult to receive decent customer service but this is exactly what you have provided here.

Thank you so much

Was this review helpful?

Grey-Smith Legal Limited are accredited by

accreditation
accreditation

About this branch

Description

Grey-Smith Legal, with its four offices located across the Northeast, offers an extensive spectrum of legal services catering to a diverse clientele. Our accomplished team boasts exceptional expertise, delivering straightforward legal advice and assistance for individuals and businesses alike. As the fastest growing law firm in the region, we attribute our success to fostering enduring partnerships with our valued clients, committed staff and stakeholders.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Lasting power of attorney
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Purchase and Sale Of Commercial Property
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
Book an appointment