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How Grey-Smith Legal Limited Compares

Value for money

This firm - 99%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Grey-Smith Legal Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Grey-Smith Legal Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Grey-Smith Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Grey-Smith Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Grey-Smith Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Grey-Smith Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    125
  • Very Good

    2
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Josie

Matter Type:

Wills

Josie

February 03, 2024

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Collected on:

Great customer service

Recently updated our wills and organised LPAs with Victoria at the Billingham office. Everything was carefully explained to us in a professional and courteous way. From making initial enquiries to completing the process, all members of staff were friendly and helpful, and any questions we had were promptly responded to. Many thanks to all at the Billingham office.

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Anonymous

Anonymous

November 28, 2023

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Collected on:

Good Service

The invoice/charges were as quoted. Service was prompt and helpful.

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Nicky

Matter Type:

Probate

Nicky

November 26, 2023

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Collected on:

Probate

Cannot thank Jo and all her team for the great service we got for obtaining probate. Extremely friendly and very helpful . Thank you. X

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Anonymous

Anonymous

October 12, 2023

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Collected on:

Everything was perfect

5 star treatment from start to completion. Everything was perfect. Always kept informed, excellent communication. Extremely friendly and efficient service. Would certainly recommend.

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Katja

Katja

April 26, 2024

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Collected on:

What can I say?

Can't praise Claire highly enough for her assistance during my sometimes challenging property sale. Professional and approachable at all times, kept me in the loop regularly and chased up buyers solicitors when required. Nothing was ever too much trouble and in the end, the sale went through pretty seamlessly. It was an absolute pleasure to deal with Claire and she is, without doubt, a massive asset to the company. I wouldn't hesitate to use Grey Smith Legal in the future and have already recommended their services to friends. What more can I say?

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Jonathan

Jonathan

April 24, 2024

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Collected on:

Fantastic service

I used Grey-Smith Legal to help with the sale of a property. This was the first time I’ve ever been involved with a property sale and Claire at Grey-Smith Legal was a fantastic help throughout the process. She was always on hand to help me with any questions I had and kept me updated with all developments during the sale. A great service that I wouldn’t hesitate to use again.

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Mark

Mark

April 24, 2024

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Collected on:

Long chain, selling while living overseas

Jill provided the conveyancing for my house sale in Hartburn which involved a lengthy chain while I was based overseas which adds extra layers of complexity. Good communication and clear instructions. Thank you Jill.

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Diane

Diane

April 17, 2024

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Collected on:

Excellent Setvice

We have instructed Grey-Smith Limited on numerous occasions and continue to do so given their First Class Service . The staff are super efficient, welcoming and always make sure they address any queries you may have . They are always available and nothing is too much trouble . ⭐️⭐️⭐️⭐️⭐️

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Ian

Matter Type:

Residential Conveyancing

Ian

April 17, 2024

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Collected on:

Very Professional

I have been dealing with Amy Wilson from the Guisborough office and to say she has been professional is an understatement. She has gone over and above for us, always available to talk on the phone and answer e-mails. The instructions and information provided was very clear which made my life a lot easier. Thanks Amy, we would definitely use you and Grey-Smith Legal again.

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Paul

Matter Type:

Residential Conveyancing

Paul

April 16, 2024

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Collected on:

Excellent worry free service

Ellie helped us to buy our first home. She explained everything and was on hand if we had any questions. Would definitely recommend, good, honest professional service.

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Grey-Smith Legal Limited are accredited by

accreditation
accreditation

About this branch

Description

Grey-Smith Legal, with its four offices located across the Northeast, offers an extensive spectrum of legal services catering to a diverse clientele. Our accomplished team boasts exceptional expertise, delivering straightforward legal advice and assistance for individuals and businesses alike. As the fastest growing law firm in the region, we attribute our success to fostering enduring partnerships with our valued clients, committed staff and stakeholders.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Lasting power of attorney
  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Extending your Lease
    • Investment and buy to let properties
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Wills, Trusts & Probate
    • Probate
    • Wills

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Investment purchases and Buy to Let
    • Purchase and Sale Of Commercial Property
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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