anonymous
House sale
The solicitor and the assistant who dealt with my house purchase were excellent.
Grey-Smith Legal Limited
67 Queensway, Billingham, Stockton-on-Tees, TS23 2LU
Accepting new clients
67 Queensway, Billingham, Stockton-on-Tees, TS23 2LU
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 8002141
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Grey-Smith Legal Limited Review Scores & Client Satisfaction Overview
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Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
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Accreditations
Grey-Smith Legal Limited are accredited by
Description
Originally founded in Skelton-in-Cleveland near Saltburn, Grey-Smith Legal helps clients from across England and Wales with quick and efficient property conveyancing services for both residential and commercial property.
Rankings by area of expertise
The rankings below show the areas of expertise that Grey-Smith Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
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Grey-Smith Legal Limited Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
15%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
15% above
national average
Success
Rate
Rate
Satisfied with outcome
17%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
17% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
18%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
18% above
national average
Communication
4.9/5
Initial Impressions
4.9/5
Approachability
4.9/5
Documentation Accuracy
4.9/5
Legal Knowledge
5.0/5
Value for money
4.9/5
Accreditations
Grey-Smith Legal Limited are accredited by
Description
Originally founded in Skelton-in-Cleveland near Saltburn, Grey-Smith Legal helps clients from across England and Wales with quick and efficient property conveyancing services for both residential and commercial property.
Rankings by area of expertise
The rankings below show the areas of expertise that Grey-Smith Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Meet the team of Grey-Smith Legal Limited
Team members
No Solicitors / Paralegals / Legal experts found with that name.
Joanne Louise Grey
5.0
|
6 Reviews
Contact & Locations - Grey-Smith Legal Limited
Opening hours
| Monday | 09:00–17:00 | |
| Tuesday | 09:00–17:00 | (Open) |
| Wednesday | 09:00–17:00 | |
| Thursday | 09:00–17:00 | |
| Friday | 08:30–16:00 | |
| Saturday | (Closed) | |
| Sunday | (Closed) |
67 Queensway, Billingham, Stockton-on-Tees, TS23 2LU
Reviews
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What clients say about Grey-Smith Legal Limited
Clients praise the firm for conveyancing and property transactions, including buying, selling, first-time purchases, complex chains and related checks, as well as wills and probate matters. Reviews highlight strong expertise in managing smooth, timely completions with clear advice and thorough attention to detail. Client-valued soft skills include excellent communication, rapid responses, regular updates, professionalism, patience, friendliness, reassurance and a proactive, supportive approach, making stressful processes feel straightforward and well handled.
Clear communication
Quick responses
Regular updates
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Efficient process
Friendly staff
Supportive approach
Great value
Stress-free experience
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Reviews
4.9
/5
387 Reviews
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Clients say
What clients say about Grey-Smith Legal Limited
Clients praise the firm for conveyancing and property transactions, including buying, selling, first-time purchases, complex chains and related checks, as well as wills and probate matters. Reviews highlight strong expertise in managing smooth, timely completions with clear advice and thorough attention to detail. Client-valued soft skills include excellent communication, rapid responses, regular updates, professionalism, patience, friendliness, reassurance and a proactive, supportive approach, making stressful processes feel straightforward and well handled.
Clear communication
Quick responses
Regular updates
Professional service
Helpful team
Efficient process
Friendly staff
Supportive approach
Great value
Stress-free experience
ReviewSolicitors Review List
Natasha
Housing & Property
Excellent
I can’t fault the service I received. Email communication was very clear, responses extremely quick and regular updates throughout. Really helpful for a first time buyer, with the whole process as simple as possible.
from Grey-Smith Legal Limited
Thank you, Natasha, for sharing your experience with us. We are especially pleased that our team helped make your first purchase feel straightforward.
anonymous
Housing & Property
House sale
Excellent service, clear emails, quick response. Great price
from Grey-Smith Legal Limited
It is great to know that you found our service straightforward and responsive, while also feeling you received good value. Thank you for choosing us.
D Chadwick
Housing & Property
Angela Parkin
We had quite a few hurdles to contend with in the Sale of our property but Angela & Ollie were professional , patient and understanding in all aspects of the conveyancing. Would highly recommend
from Grey-Smith Legal Limited
Thank you! Sales can bring unexpected hurdles, so we’re thrilled Angela and Ollie’s patient support got you over the finish line.
Kay Dale
Housing & Property
Selling my property
Kelly Morris from the Billingham branch was very helpful and kept me updated via email constantly. I couldn’t thank her enough for her help in selling my property.
from Grey-Smith Legal Limited
Thank you so much, Kay! Your kind words mean a great deal, and we wish you all the best following your property sale.
Other Reviews
Matthew Hall
Matthew
Fantastic service from start to finish - made the move easier!
Thank you for the lovely review Matthew, we're so pleased you had a great experience!
Jordi Duncan
Jordi
Amy was absolutely fantastic throughout the whole process. She always replied straight away, kept me updated at every stage, and went above and beyond to make sure the sale went through smoothly. Her professionalism, dedication, and willingness to help made a stressful process so much easier. I genuinely felt supported the entire time and couldn’t recommend her highly enough. Thank you again, Amy, for all your hard work!
from Grey-Smith Legal Limited
Thank you for your feedback. We are delighted to hear that Amy provided outstanding support, with prompt communication, regular updates, and a proactive approach that helped ensure everything progressed smoothly. Your recommendation is greatly appreciated.
Sacha Bambrough
Sacha
Between Kristee, Millie and Beth I can’t really fault these girls! Kristee handled the majority of a purchase for my father super efficiently before her maternity leave and then Beth pulled it out the bag getting it over the line in a bit of a last minute a rush - he is thrilled and can enjoy his bank holiday weekend :) the communication was top class throughout the process!
from Grey-Smith Legal Limited
Thank you for your fantastic review! We are delighted that Kristee, Millie, and Beth provided such efficient service and top-class communication. It’s wonderful to hear that Beth could get everything over the line just in time for your father to enjoy his bank holiday weekend. We will be sure to share your kind words with the whole team.
Daz Mack (Photographer)
Daz
Great team of solicitors, always there to answer any questions and kept me updated through the whole process, thanks Tegan!
from Grey-Smith Legal Limited
Thank you so much for your wonderful review, Daz. We’re delighted to hear you found our team supportive and communicative throughout the process.
Marko Rados
Marko
Great service. Strongly recommend!!
Thank you Marko for the great review, we're pleased you had a great experience.
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