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Bone & Payne LLP

4.9 | 26 Reviews 26 Reviews | Wills, Trusts & Probate
103 Total Company Reviews info icon Wills, Trusts & Probate | info icon 103 Total Company Reviews Wills, Trusts & Probate | info icon 103 Total Company Reviews

13 Wynnstay Road, Colwyn Bay, Clwyd, LL29 8NB

Accepting new clients

13 Wynnstay Road, Colwyn Bay, Clwyd, LL29 8NB

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 468996

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Bone & Payne LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Bone & Payne LLP are accredited by

Criminal Litigation accreditation awarded to Bone & Payne LLP
The Law Society accreditation awarded to Bone & Payne LLP
Conveyancing Quality Scheme accreditation awarded to Bone & Payne LLP

Description

As one of North Wales’s longest-established law firms, we offer a full range of legal services, combining traditional values with modern technology to deliver the outstanding personal service our clients deserve.

Rankings by area of expertise

The rankings below show the areas of expertise that Bone & Payne LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Bone & Payne LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
15% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Bone & Payne LLP are accredited by

Criminal Litigation accreditation awarded to Bone & Payne LLP
The Law Society accreditation awarded to Bone & Payne LLP
Conveyancing Quality Scheme accreditation awarded to Bone & Payne LLP

Description

As one of North Wales’s longest-established law firms, we offer a full range of legal services, combining traditional values with modern technology to deliver the outstanding personal service our clients deserve.

Rankings by area of expertise

The rankings below show the areas of expertise that Bone & Payne LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Bone & Payne LLP

Meet the team of Bone & Payne LLP

Contact & Locations - Bone & Payne LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

13 Wynnstay Road, Colwyn Bay, Clwyd, LL29 8NB

Reviews

4.9 /5 26 Reviews
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Rating

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Clients say

What clients say about Bone & Payne LLP

The firm is highly regarded for property conveyancing, wills, Lasting Powers of Attorney, probate, estate administration, trusts, family matters and court proceedings. Clients value the team’s clear, concise advice, strong communication and ability to explain complex issues simply. The service is praised as professional, efficient and thorough, with careful attention to deadlines and paperwork. Soft skills highlighted include kindness, patience, approachability, responsiveness and a reassuring manner, helping to reduce stress at difficult times and making clients feel well supported and in safe hands.

Professional
Clear advice
Great communication
Approachable
Friendly service
Efficient service
Prompt responses
Knowledgeable team
Supportive guidance
Thorough handling

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

First rate experience at a difficult time

Gareth, Joanne and the whole team at Bone & Payne have been absolutely brilliant. They have carried out the administration of my late cousin's estate with great care, diligence and thoroughness. It has been a great comfort to the whole family knowing that everything was being taking taken care of in such a considerate and professional manner. I highly recommend them.

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Lilian Clough

Verified
Wills, Trusts & Probate

Will

Friendly, professional, made you feel comfortable

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Anonymous

Verified
Wills, Trusts & Probate

Professional, efficient and a pleasure to deal with

Lucy always responded quickly and with accurate information. She was an absolute pleasure to deal with. She made it all seem easy and guided me seamlessly. I am really grateful.

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Suzanne K

Verified
Wills, Trusts & Probate

Lasting Power of Attorney

Bone & Payne Solicitors helped me set up Power of Attorney for my father who is in his 90s, housebound and has sight/hearing problems. The process involved 2 home visits, and on both occasions the appointed solicitor was very patient explaining the documentation to him. She was very polite and my father felt very comfortable talking to her. I felt very supported by the team throughout the whole process and would certainly recommend them.

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Anonymous

Verified
Wills, Trusts & Probate

Wills

Lucy was very approachable and informative. We found the process of updating our wills very straightforward

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Other Reviews

Profile image of Anne Lyle

Anne Lyle

Anne

Thankyou to Eleanor from Colwyn bay. Eleanor dealt with our family member's will in such a professional and courteous manner. She was approachable and always corresponded regularly. What is quite a stressful time Eleanor made it so much easier. Couldn't recommend highly enough

0
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Profile image of A B

A B

Wills, Trusts & Probate

A client

We went to Bone & Payne to get out wills drawn up so it's difficult to compare them to anyone else as we've only ever had our wills done that once. What I can say was that everything was handled very efficiently. It probably helps that we don't have much to pass on so the wills were probably as straight forward as they come but all the work was carried out promptly and without delay.

0
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Jo

A client

Fantastic to work with. We went through two other firms who did nothing, until we found Bone and Payne, who finally got the estate/probate moving. I did not deal directly with them, but I am confident I would use them again if I ever needed a solicitor!

0
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Profile image of Rhys

Rhys

Rhys

Carys undertook the probate dealing with my late fathers estate. I cannot thank her enough. Very professional and diligent work. Thank you very much.

0
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sioned

sioned

Excellent probate work and efficient service from Bone and Payne and in particular Carys Jenkins. Prompt response to every query nothing was too much trouble. Diolch

0
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Reviews

4.9 /5 103 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bone & Payne LLP

The firm is highly regarded for property conveyancing, wills, Lasting Powers of Attorney, probate, estate administration, trusts, family matters and court proceedings. Clients value the team’s clear, concise advice, strong communication and ability to explain complex issues simply. The service is praised as professional, efficient and thorough, with careful attention to deadlines and paperwork. Soft skills highlighted include kindness, patience, approachability, responsiveness and a reassuring manner, helping to reduce stress at difficult times and making clients feel well supported and in safe hands.

Professional
Clear advice
Great communication
Approachable
Friendly service
Efficient service
Prompt responses
Knowledgeable team
Supportive guidance
Thorough handling

ReviewSolicitors Review List

Profile image of Diane E Harwood

Diane E Harwood

Verified

Approachable

Professional, Clear advice, Would recommend, Pleasure to deal with, Great Communication, Easy to understand, Refreshing approach, Friendly, Would use again, Approachable.

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0
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Helen

Verified
Commercial Property

Conveyancing

I have nothing but praise for the way Jamie and Alicia dealt with an emotional property sale for us. Their professionalism, courtesy, kindness that both showed in guiding us through the process was much appreciated. Alicia was always approachable and answered any questions in a prompt and friendly way which I appreciated. Thank you both

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

First rate experience at a difficult time

Gareth, Joanne and the whole team at Bone & Payne have been absolutely brilliant. They have carried out the administration of my late cousin's estate with great care, diligence and thoroughness. It has been a great comfort to the whole family knowing that everything was being taking taken care of in such a considerate and professional manner. I highly recommend them.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of J Montgomery

J Montgomery

Housing & Property

House move

I used this company to deal with the selling and buying of properties. I found the team lead by Diane Williams to be excellent. I was able to keep in close contact and had regular updates which made the whole experience less stressful. The very friendly receptionist also requires a mention.

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Neil Wright

Verified
Housing & Property

First rate - professional and timely advice

We engaged with Elen Pritchard for advice in respect of court proceedings. On a personal level Elen is extremely responsive and willingly worked out of normal hours against a strict deadline when needed. Technically, Elen called on resources at Bone and Payne to advise us of our full range of options and underlying risks , and subsequently represented us at court to achieve the best outcome we could have expected. We were so impressed that we have subsequently engaged Elen for further work.

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Other Reviews

Profile image of Anne Lyle

Anne Lyle

Anne

Thankyou to Eleanor from Colwyn bay. Eleanor dealt with our family member's will in such a professional and courteous manner. She was approachable and always corresponded regularly. What is quite a stressful time Eleanor made it so much easier. Couldn't recommend highly enough

0
Collected on: Google collection source logo
Profile image of A B

A B

Wills, Trusts & Probate

A client

We went to Bone & Payne to get out wills drawn up so it's difficult to compare them to anyone else as we've only ever had our wills done that once. What I can say was that everything was handled very efficiently. It probably helps that we don't have much to pass on so the wills were probably as straight forward as they come but all the work was carried out promptly and without delay.

0
Collected on: Google collection source logo
Profile image of John Kynaston

John Kynaston

John

Always prompt and professional. Have been our solicitors for 30 years

0
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Profile image of Jo

Jo

A client

Fantastic to work with. We went through two other firms who did nothing, until we found Bone and Payne, who finally got the estate/probate moving. I did not deal directly with them, but I am confident I would use them again if I ever needed a solicitor!

0
Collected on: Google collection source logo
Profile image of Jon

Jon

Jon

Recently our charity needed the advice of a local solicitor. We instructed B&P, and we met with Branwen Sion. Branwen understood our problem and gave fantastic advice. She was instructed to take on our case and dealt with everything for us, achieving the outcome we needed.

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