Fletchers Solicitors Limited

The solicitors I instructed have been the most disappointing I have ever dealt with. What should have been a straightforward “no win, no fee” matter has now been left unresolved for over two years. I raised a formal complaint last year, after which a representative assured me she would contact me daily until the issue was resolved. She did so for only two days, and I have not heard from her since. This lack of follow-up and communication is unacceptable. Furthermore, clients are encouraged to take out insurance policies, despite the apparent reality that, once legal costs and insurance premiums are deducted, the client is likely to receive little or no financial benefit. This practice raises serious concerns about transparency and fairness. Overall, my experience has been a significant waste of time and has caused considerable frustration. I would strongly encourage others in a similar situation to raise formal complaints and provide feedback to the appropriate regulatory bodies. In England and Wales, concerns about solicitors can be reported to the Legal Ombudsman, who handles complaints about poor service, or to the Solicitors Regulation Authority if there are concerns about professional conduct.

This current representation established don’t work directly within the legal principles or law confines They had made my life bad by abusing my financial compensation and PIP of the government They havent even given me financial reports even though I told Office of public guardian and they told me I should receive they by 11/04/2025 but guess what I didn’t receive them which leads me to believe they are hiding the abuse of my financial compensation funds below are more issues I’ve sustained with fletchers architecture to undertake a property I supposedly purchased she ls told the architect not to hand over the keys 2, manipulation of my mother family members for example when I chose waddingtons to represent me saying to my mother look at there reviews 3, manipulation of my mother again telling her to tell my brother that when I wanted to change deputy to him she told my mum to tell my brother it’s a full time job he isn’t an accountant it’s clearly not 4, the original recommended assessor for mental capacity was falsified so again she’s probably told Alec Larroway who he went to university with the assessor Amy Burns my PA was in the meeting he read the report and stated you didn’t say that I said I know she made her own interpretation of what i stated So I had capacity at this point but Lucy with her manipulation control he stated otherwise I did and assessors exam for mental capacity a couple of months after this to prove a point I had capacity I passed it So how could I be an assessor but not have mental capacity weres the logic in this I managed to do this because its relevant for the construction industry to determine if a person has capacity to undertake there work I have a certificate as proof I have all evidence to back my truth statements up My family members, certificate emails She needs tricking off her current position for inappropriate inadequacy incompetence lying principles

I would like to express my sincere appreciation and gratitude to the serious injury team at Fletchers Solicitors for their highly professional and competent services. Throughout my case, communication was always clear and efficient. The team consistently provided regular updates and responded promptly to any queries I had, ensuring I felt informed and supported at all times. I would especially like to acknowledge Gerard Horton, David Eyres, and Gemma Roberts for the exceptional way they handled my case. Their professionalism, attention to detail, and dedication were outstanding. At the same time, they were incredibly friendly, compassionate, and supportive, which made a difficult situation much easier to manage. Thank you again for everything you have done for me. I would highly recommend Fletchers Solicitors and their services to anyone in need of legal support.

I have always been unsure with solicitors, but I can say that Fletchers have been fantastic throughout the whole of my journey. I was given a contact name and number so I had continuity. They have always been very helpful with any questions or queries I had and nothing was too much trouble for them. The communication either via e-mail or telephone has been impeccable and I would highly recommend Fletchers Solicitors.

I would recommend this company. I cannot fault the way they dealt with my case . I'd like to specifically mention Tyler who was patient, kind and understanding . He explained things very well and responded to queries very quickly .

Working with Owen Russell was a great experience I found him very professional and on top of things I can not praise enough top man who knows how to deal with people and there issues ⭐️⭐️⭐️⭐️⭐️

This is the first time I have used Fletchers and I have found the whole experience very genuine. Everyone who has worked alongside me has been very polite, patient and very professional. Thank you to all of the team.

So helpful and friendly, fantastic communication from start to finish. Would absolutely recommend

Great friendly service, would recommend to anyone....

Over 6 months wasted just to have past records read back to us. Absolutely no fight for a vulnerable client. I am incredibly disappointed and frustrated with the service provided by Fletchers Solicitors. I instructed them to handle a dental negligence case for my son, David, who has learning disabilities. He was left with painful, chipped teeth (specifically his UL3, UR3, LR1, and LL1 teeth) and went without proper intervention or adequate help for well over a year. Despite the clear visual damage to his teeth, Fletchers kept our case running for over 6 months, dragging the process out, only to completely drop the file and refuse to help us. What makes this experience so insulting is that it took them half a year just to look at his medical records and essentially side with the dentists. In their closure email, they simply listed a timeline of past appointments from Dental Care and Whitegate spanning from January 2025 to February 2026. They used the dentists' own excuses—claiming the chips were "too small to repair," blaming his teeth grinding, and stating that because of David’s learning disabilities, they couldn’t successfully take bite guard impressions or use certain instruments. Fletchers completely failed to look past the paperwork and see the human reality: a vulnerable young person with learning disabilities was left at a massive disadvantage. The dentists watched his teeth get worse month by month, failing to provide a solution, and Fletchers decided that because the dentist wrote excuses in the notes, no negligence occurred. Why did it take Fletchers Solicitors over 6 months to review basic dental notes and tell us they wouldn't proceed? Keeping a family waiting for half a year just to repeat what was written in the medical history caused us unnecessary stress and wasted valuable time. They showed zero desire to actually fight for a child who was failed by the system. If you want a law firm that will actively advocate for you and challenge poor medical care, look elsewhere. Fletchers will just string you along and drop you when it requires real effort.