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How Fletchers Solicitors Compares

Value for money

This firm - 86%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Fletchers Solicitors on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Fletchers Solicitors. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 1%
Overpriced 1%
About Right 96%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 83%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fletchers Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Fletchers Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 83%
No 17%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 83%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Fletchers Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Fletchers Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 83%
No 17%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Fletchers Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.3/5

Reviews summary

  • Excellent

    1185
  • Very Good

    61
  • Average

    8
  • Poor

    16
  • Awful

    164

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Jo

Matter Type:

GP Negligence Claims

Jo

July 25, 2024

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Collected on:

Complete confidence in fletchers abilities

From the very beginning I was sure that this was the solicitor to help me, I was always listened to and kept in the loop the whole time, I’m delighted with the outcome

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Dawn

Dawn

July 23, 2024

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Collected on:

Negligence claim

Process was explained well and didn’t take as long as expected, was kept up to date with progress often

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Anonymous

Anonymous

July 16, 2024

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Collected on:

Fletcher solicitors

3 case handlers all where professional with my case and also myself keeping me updated with telephone calls and emails regarding my case, 1st time in using a solicitor and I would highly recommend Fletchers solicitors to anyone who needed one.

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Linda

Matter Type:

Medical Negligence

Linda

July 13, 2024

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Collected on:

Excellent case handler

We had an amazing case handler, Sophie, who supported us at every step of the Process.
Sophie is a genuinely empathetic person who was always sensitive to how we might be feeling. I don’t think we could have chosen any better solicitor to manage our case.

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Nicky

Nicky

July 12, 2024

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Collected on:

Excellent

They handled my case with care and compassion. They were excellent and communicating each step and kept me fully up to date. My case handler was amazing and I can’t thank her enough.

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Stevie

Stevie

July 12, 2024

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Collected on:

Fletchers Solicitors

Amazing service and highly recommended. I had the same solicitor, Yasmin, all the way through, and she handled my situation perfectly. Yasmins' response time was fast and efficient and was always handled with care. Calling was not a problem, and if there wasn't an answer, I would receive an email or follow-up call not long after. It felt more personal than I was expected so I felt comfortable in disclosing my concerns. Thank you.

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Kevin

Matter Type:

Medical Misdiagnosis Claims

Kevin

July 02, 2024

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Collected on:

Medical negligence claim

I used fletchers to help me in claiming a medical misdiagnosis and from start to finish fletchers couldn’t help me anymore if they tried service was outstanding helped me all the way I never once had to chase up progress as soon as they had any news they would contact me straight away either through email or phone a big thanks to all the team

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Marc

Marc

June 10, 2024

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Best solicitor but Suzanne mason was so helpful from start to finish

Best solicitors just want thank Suzanne mason for start to finish for all her work she done for me to now waiting on my payout

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Amila Pathum

Amila Pathum

June 05, 2024

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Collected on:

Successful Solicitors

I recently had the pleasure of working with Mike Keith from Fletchers on my cycle accident claim. He handled my case proactively, keeping me informed at every step and providing clear, concise advice. Mike was always available to address my concerns promptly.

Thanks to his dedication and expertise, we won the compensation from the opponents. I highly recommend Mike Keith for anyone seeking excellent legal assistance. Thank you for your outstanding service and support

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Ray

Ray

May 28, 2024

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Collected on:

Injury claimed

Very pleased with the team who dealt with my claim

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Reviews collected from

Brian

Brian

August 21, 2023

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Collected on:

Brian

Plenty in store but a bit sparse when it comes to bathroom storage solutions

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New

New

March 26, 2024

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Collected on:

New

Very nice and helpful and really help me

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martin

martin

February 21, 2024

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Collected on:

martin

Very professional and helpful, explaining everything and every step

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Ann

Ann

February 05, 2024

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Ann

I cant speak highly enough about my experience with this company. they saw me through a lengthy, complicated, case of medical negligence. Emily Underwood was my point of contact and was with me every step of the way, you would be so lucky if she was allocated to your case.

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Louise

Louise

December 21, 2023

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Louise

I've only just been took on for my daughters case and the lady I spoke to was very friendly and helpful. Thanks Stacey

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Fletchers Solicitors are accredited by

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About this branch

Description

We’re passionate about serving our clients and securing the best possible outcome for their cases. To us, the most important thing about personal injury and medical negligence law is the individual at the centre of it all. Our clients come to us during what is arguably one of the most difficult periods of their lives; and we’re privileged to have their trust and be able to guide them through that journey. Our passion for catastrophic injury began in 1987, when our former Chairman, Rob Fletcher, formed a new legal firm specialising personal injury litigation. As a motorbike enthusiast, it was his vision to protect the rights of injured accident victims. Fletchers was created with just nine members of staff. But we soon built up an enviable reputation for being one of the best in the industry; enhanced by the leadership of Rob’s nephew, and our former CEO, Ed Fletcher, who brought to the firm his lived experience of the staggering impact of a serious spinal cord injury.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Consumer
    • Consumer Disputes
    • Dispute resolution - civil mediation
    • Litigation - Breach of contract
    • Litigation - Insurance disputes
    • Litigation - M&A and warranty disputes
    • Litigation - Product liability claims
    • Litigation - Property litigation claims
    • Litigation - Trust and pension issues
    • Litigation Law
  • Personal Injury
    • Against The Council
    • Benefits Available To Asbestos Victims
    • Diffuse Mesothelioma Payment Scheme
    • Gym Injury Compensation
    • Personal Injury Law
    • Welfare Issues After Serious Injury
  • Professional Negligence
    • Barristers
    • Financial advisors
    • IT professionals
    • Insurance brokers
    • Professional trustees
    • Valuers
  • Welfare & Benefits
    • Mental Health
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Company & Commercial
    • Commercial Law
    • Insurance
  • Dispute Resolution
    • Mediation
  • Regulations
    • Licensing
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