Gard & Co

Thank you for taking the time to leave your feedback. We are sorry to learn that your experience did not meet the standard of service you had previously received from us. We appreciate your comments and regret the frustration caused by the delays, communication issues and the quality of the copy documentation you received. We take great care in preparing Wills and other legal documents, and it is disappointing to hear that you felt aspects of the process fell short of your expectations. We also note your concerns regarding items you believe were omitted from the final Will and that you did not feel your subsequent correspondence was fully addressed. Client feedback is important to us, as it helps us identify areas where we can improve our processes and service. We would welcome the opportunity to discuss your concerns further and review the matter with you directly. If you would be willing to contact us, we would be pleased to investigate the issues you have raised and see whether there is anything we can do to assist. Thank you again for your feedback. We are particularly sorry that this experience has affected your confidence in using our services again, especially given your positive experience with us previously.

Thank you for your kind review and recommendation. Providing clear communication, prompt responses and regular updates throughout the conveyancing process is something we pride ourselves on, so it is wonderful to know that this was reflected in your experience. Anthony and the wider team, who will be delighted to receive your feedback. Thank you for placing your trust in us during your sale. We wish you all the very best for the future and would be delighted to assist you again should you require any legal services.

Thank you for your kind words, they are very much appreciated. It was a pleasure to assist you in this matter and I wish you all the best.

Thank you so much for your kind words and recommendation. It was an absolute pleasure assisting you with your property transaction. I am delighted to hear that you felt well supported and kept informed throughout the process — providing prompt, reliable service is something I always strive for. Your feedback truly means a lot, and I wish you all the very best in your new home. If you ever need any assistance in the future, I would be more than happy to help.

Thank you for taking the time to leave such a wonderful review. We are delighted to hear that you were so pleased with the service provided by Anthony and the Conveyancing Team. Keeping our clients informed throughout the transaction and providing an efficient, responsive service are priorities for us, so it is particularly rewarding to receive such positive feedback. Anthony passes on his thanks and said it was a pleasure acting for you both. Thank you again for choosing Gard & Co Solicitors. We wish you all the very best for the future.

Thank you for your kind review. We are delighted to hear about your positive experience with Jodie and the Conveyancing Team during your recent home purchase. Buying a property after living overseas for a number of years can present additional challenges, so we are pleased that Jodie's efficiency, expertise and responsiveness helped make the process as smooth as possible. Jodie was delighted to get your review and asked us to pass on her thanks. She really appreciates your recognition of the service you received and your willingness to recommend us. Thank you for choosing Gard & Co Solicitors. We wish you every happiness in your new home and look forward to assisting you again in the future should you need us.

Thank you for your kind words Greg. It was a pleasure working with you through a tricky transaction.

Linda, you are always a pleasure to act for and am glad the matter finally completed for you. Wishing you all the best for the future.

Thank you very much for taking the time to leave such a thoughtful review. We are delighted to hear that you had a positive experience with the team during what we appreciate can be a difficult and unfamiliar process. It’s great to know that Jane’s guidance on probate was clear and helpful, and that the flexible approach to providing support where needed worked well for you. We always aim to offer a service that is both practical and cost-effective, tailored to each client’s circumstances. We’re also pleased that Jodie and Michelle were able to assist with the property side and help things progress as smoothly as possible, particularly given the challenges that can arise during a transaction. Your recommendation means a great deal to us, and we’re very grateful for your kind comments about our fees and transparency.