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Scott Richards

4.8 | 50 Reviews 50 Reviews | Wills, Trusts & Probate
209 Total Company Reviews info icon Wills, Trusts & Probate | info icon 209 Total Company Reviews Wills, Trusts & Probate | info icon 209 Total Company Reviews

Newfoundland House, 4 Regent Street, Teignmouth, Devon, TQ14 8SL

Accepting new clients

Newfoundland House, 4 Regent Street, Teignmouth, Devon, TQ14 8SL

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 54926

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Scott Richards Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
Value for money: 94%
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5

Accreditations

Scott Richards are accredited by

Resolution Logo accreditation awarded to Scott Richards
The Law Society accreditation awarded to Scott Richards
Conveyancing Quality Scheme accreditation awarded to Scott Richards

Description

At Scott Richards, we are passionate about the sustainability of our local environment, businesses and community. Our team is committed to providing comprehensive legal services in a straightforward and reliable way, whilst maintaining our social and environmental responsibilities. For a first-class service, delivered in a sustainable way, go green with SR Solicitors.

Rankings by area of expertise

The rankings below show the areas of expertise that Scott Richards offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Scott Richards Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
14% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
18% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Scott Richards are accredited by

Resolution Logo accreditation awarded to Scott Richards
The Law Society accreditation awarded to Scott Richards
Conveyancing Quality Scheme accreditation awarded to Scott Richards

Description

At Scott Richards, we are passionate about the sustainability of our local environment, businesses and community. Our team is committed to providing comprehensive legal services in a straightforward and reliable way, whilst maintaining our social and environmental responsibilities. For a first-class service, delivered in a sustainable way, go green with SR Solicitors.

Rankings by area of expertise

The rankings below show the areas of expertise that Scott Richards offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Graham Briggs

Graham Briggs

Verified

Excelled in all aspects

Always supportive, extremely professional and knowledgeable and I got to speak to a real person on each occasion I needed to call. I would thoroughly recommend Scott Richards Solicitors and would most definitely use this firm again.

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Amanda Jane

Verified
Housing & Property

Excellent

From start to finish the communication and service was excellent and swift. Have recommended to several friends since and their experiences have been the same. Fees were reasonable and as quoted at the start. Thank you.

Legal experts tagged in
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Meet the team of Scott Richards

Meet the team of Scott Richards

Contact & Locations - Scott Richards

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00 (Open)
Saturday (Closed)
Sunday (Closed)

Newfoundland House, 4 Regent Street, Teignmouth, Devon, TQ14 8SL

Reviews

4.8 /5 50 Reviews
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Clients say

What clients say about Scott Richards

Clients consistently praise the firm for its expertise in conveyancing, property sales and purchases, leasehold matters, remortgages, wills, trusts, LPAs and estate administration. Reviews highlight a highly professional and efficient service, with clear explanations, prompt communication and strong attention to detail. Clients also value the team’s approachable, friendly and patient manner, alongside their empathy, understanding and supportive attitude. The firm is seen as reliable, knowledgeable and reassuring, helping to make often stressful legal processes feel straightforward and well managed.

Excellent communication
Efficient service
Friendly staff
Clear explanations
Professional service
Kept informed
Approachable team
Quick responses
Knowledgeable advice
Competitive fees

ReviewSolicitors Review List

Profile image of David Stephen Bryant

David Stephen Bryant

Verified
Wills, Trusts & Probate

Very professional, efficient and approachable

We made our wills, a job we had been postponing for some time! Joanna was very professional but also highly approachable and very easy to communicate with both face to face and by email and telephone. Highly recommended

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this review

A representative from Scott Richards responded to this review

Thank you for taking the time to leave such a wonderful review, David. We're delighted that you had such a positive experience with Joanne.

0
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Patrick Anzani

Verified
Wills, Trusts & Probate

Extremely professional

Warm welcome by receptionists at initial visit and subsequent visits. Solicitor extremely professional, with clear explanations of options available, and first class communications throughout the process.

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this review

A representative from Scott Richards responded to this review

We really appreciate your kind words, Patrick. It’s lovely to hear that our reception team made you feel welcome and that you received clear, professional guidance throughout.

0
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Carole Pughe

Verified
Wills, Trusts & Probate

Probate

After realising the mistakes I was about to make on my father’s Inheritance Tax, it was an easy decision to pass this over to the Probate Solicitor

Solicitors tagged in
this review

A representative from Scott Richards responded to this review

We’re very grateful for your feedback, Carole. It was a pleasure to support you with your father’s estate and help give you confidence with the inheritance tax process.

0
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Christopher Davis

Verified
Wills, Trusts & Probate

What more could you ask ?

They answered the phone promptly. Calls were returned when promised. They did a task in a highly professional manner within a restricted timeframe. The cost was reasonable & competitive. Staff were friendly & easy to deal with. They totally justified my decision to go with a local practice rather than a "Major". What more could you ask ?

Legal experts tagged in
this review

A representative from Scott Richards responded to this review

Thank you for such a fantastic review, Christopher. We’re delighted that you were pleased with the service you received from our team. Your comments about our professionalism and friendly approach are greatly appreciated, and thank you for choosing a local firm. #shoplocal

0
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Joanna Turle

Verified
Wills, Trusts & Probate

Excellent

Very helpful and kind on each visit by Sean Mercer, who explained every step clearly and helpfully to me.

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this review

A representative from Scott Richards responded to this review

Thank you for taking the time to leave a review. We’re pleased Sean was able to explain the process clearly and support you at each stage.

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Other Reviews

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Sean Horstead

Wills, Trusts & Probate

Sean

Overall, a very good experience: timely, patient and professional (save a very occasional administrative issue). Solicitor Joanne was excellent.

Legal experts tagged in
this review

Thank you very much for the informative feedback, Sean. We are please that you had a good experience with our team and are grateful to you for the instructions. We shall pass on your kind feedback to Joanne, too. SR

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Elaine Libby

Wills, Trusts & Probate

Elaine

We have used Scott Richards Solicitors twice now, firstly to advise us and to draw up our mirror wills, and secondly to arrange for the transfer of my mother's will when she moved to Dawlish. My mother has recently passed away, and I received her will and was advised on how to proceed. On both occasions, Joanne O has been the person we have dealt with and has always been professional, understanding, and compassionate. I would recommend Scott Richards to anyone. Thank you.

Thank you very much for taking the time to leave such a thoughtful review. We’re really pleased to hear about your positive experiences with Scott Richards Solicitors and, in particular, with Joanne.

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Kay Cady

Wills, Trusts & Probate

Kay

Sue McGregor, was assigned to assist us with probate , following the death of my brother. Whilst Sue remained professional at all times, she was always friendly and approachable. Sue was sensitive to my situation, and also to my sister in the law who was grieving the loss of her husband. Sue reponded promply to queries, we needed answered. The process of applying for probate was clearly set out for us, she helped us to negotiated legal terminlogy with clear explanation and without judgement. Despite the length of time it took to complete, any delays that took place were not because of her disinterest, she would explain she was just waiting for responses from another. It was a comfort to us both to work with such a kind and supportive person. Thank you Sue!

Thank you for your kind words about Sue McGregor, Kay. We’re so pleased to hear she was able to support you and your sister-in-law with professionalism and compassion during such a difficult time. Your feedback means a great deal, and we’ll be sure to pass it on to Sue. Take care.

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Steve Peat

Housing & Property

Steve

We have used Scott Richards for 3 residential property conveyances during the last 7 years and were very happy with the highly professional service they provided on all of them. As is often the case with house moves, problems can arise that are beyond their control. This happened late in the day on two of them but in both cases, we were kept clearly informed and they were tenacious in chasing other parties for information and moving them along as fast as possible towards completion. They were also diligent in dealing with a number of legal issues that arose, challenging unreasonable items raised by other parties’ solicitors and efficiently putting in remedies as required. We were particularly grateful to Liz Rodgers in this respect on the most recent conveyance, but also to the rest of the conveyancing team who also played their part. The most important thing for me, and I’m sure anyone else, is good communication and they get this right. We have also used them for will writing and providing advice on inheritance and trusts which can get quite complex, and were very happy with the comprehensive information provided by Christine Shute which recently enabled us to set up our wills appropriately. We felt that their fees on all of this have been very reasonable, staying in line with estimates, despite some apparent additional work and would highly recommend them.

Hi Steve. We're delighted to hear that our conveyancing team, especially Liz Rodgers, provided the support and clarity you needed during what can often be a stressful process. Thank you so much for your thoughtful and detailed review. We're grateful for your continued trust in Scott Richards over the years - it means a great deal to us!

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Penny Searson

Employment

Penny

Excellent service from Scott Richards on a time critical matter. Communication from Jamie, Claire and the team was second to none. I felt supported and was kept updated throughout and managed to achieve a positive outcome. I also engaged with Rachel earlier in the year, who helped me to write my will. Again, she was professional, knowledgeable and efficient from start to finish. I wouldn't hesitate to use again for any future requirements. Huge thanks #TeamSR

Thank you so much for your lovely review! We're really glad that Jamie, Claire and the team kept you in the loop and feeling supported throughout. That's exactly what we aim for! Also brilliant to hear Rachel made the process of writing your Will smooth and straightforward earlier in the year. We really appreciate you taking the time to leave your kind words - a big thanks from us all at #TeamSR!

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Reviews

4.9 /5 209 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Scott Richards

Clients consistently praise the firm for its expertise in conveyancing, property sales and purchases, leasehold matters, remortgages, wills, trusts, LPAs and estate administration. Reviews highlight a highly professional and efficient service, with clear explanations, prompt communication and strong attention to detail. Clients also value the team’s approachable, friendly and patient manner, alongside their empathy, understanding and supportive attitude. The firm is seen as reliable, knowledgeable and reassuring, helping to make often stressful legal processes feel straightforward and well managed.

Excellent communication
Efficient service
Friendly staff
Clear explanations
Professional service
Kept informed
Approachable team
Quick responses
Knowledgeable advice
Competitive fees

ReviewSolicitors Review List

Profile image of David Stephen Bryant

David Stephen Bryant

Verified
Wills, Trusts & Probate

Very professional, efficient and approachable

We made our wills, a job we had been postponing for some time! Joanna was very professional but also highly approachable and very easy to communicate with both face to face and by email and telephone. Highly recommended

Legal experts tagged in
this review

A representative from Scott Richards responded to this review

Thank you for taking the time to leave such a wonderful review, David. We're delighted that you had such a positive experience with Joanne.

0
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Profile image of Patrick Anzani

Patrick Anzani

Verified
Wills, Trusts & Probate

Extremely professional

Warm welcome by receptionists at initial visit and subsequent visits. Solicitor extremely professional, with clear explanations of options available, and first class communications throughout the process.

Solicitors tagged in
this review

A representative from Scott Richards responded to this review

We really appreciate your kind words, Patrick. It’s lovely to hear that our reception team made you feel welcome and that you received clear, professional guidance throughout.

0
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Profile image of Carole Pughe

Carole Pughe

Verified
Wills, Trusts & Probate

Probate

After realising the mistakes I was about to make on my father’s Inheritance Tax, it was an easy decision to pass this over to the Probate Solicitor

Solicitors tagged in
this review

A representative from Scott Richards responded to this review

We’re very grateful for your feedback, Carole. It was a pleasure to support you with your father’s estate and help give you confidence with the inheritance tax process.

0
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Profile image of Alastair

Alastair

Housing & Property

Outstanding service from Scott Richards

Having to exchange and complete on 4 properties in 2026 is not an easy thing to do. Sophie, Carol and Matt were absolutely amazing from start to finish. Their attention to detail is second to none and they certainly made this year as less stressful as possible for me. Incredible service, I cannot recommend highly enough.

Legal experts tagged in
this review

A representative from Scott Richards responded to this review

Thank you for such a wonderful review, Alastair. We’re delighted that Sophie, Carol and Matt helped make a demanding year feel less stressful, and we truly appreciate your recommendation.

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Malcolm Joseph Wilson

Verified
Housing & Property

Property sale

All handled very efficiently staff pleasant and approachable. All my questions were answered rapidly and everything clearly explained. I dealt with Michelle Norish who was very efficient and even when out of office replied to questions first thing the following day Overall a good experience

Legal experts tagged in
this review

A representative from Scott Richards responded to this review

Thank you for your kind review, Malcolm. We’re so pleased Michelle and the team made your property sale clear, efficient and straightforward.

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Other Reviews

Profile image of Sean Horstead

Sean Horstead

Wills, Trusts & Probate

Sean

Overall, a very good experience: timely, patient and professional (save a very occasional administrative issue). Solicitor Joanne was excellent.

Legal experts tagged in
this review

Thank you very much for the informative feedback, Sean. We are please that you had a good experience with our team and are grateful to you for the instructions. We shall pass on your kind feedback to Joanne, too. SR

0
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Profile image of Joelle Pemberton

Joelle Pemberton

Joelle

Very satisfied with the services we required, thank you for your help

Legal experts tagged in
this review

Thank you for taking the time to leave us a review, Joelle. It’s great to hear that you were satisfied with the service you received from Kirsty & Jaz. We really appreciate your feedback!

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Barbara Ann

Housing & Property

Barbara Ann's experience...

Dan Smith was totally approachable even late evenings. He answered all my queries & didn't lose his patience with my ignorance. A company worth using. Thankyou

Legal experts tagged in
this review

A representative from Scott Richards responded to this review

Thank you for your lovely feedback, Barbara. We’re delighted Dan was so approachable and helpful throughout your experience.

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Malcolm Joseph Wilson

Housing & Property

Malcolm Joseph's experience...

Transaction completed with no complications. My contact Michelle Norish quickly replied to all my questions and rapidly sorted out any problems and was very helpful All together a good experience

Legal experts tagged in
this review

A representative from Scott Richards responded to this review

Thank you for your kind review, Malcolm. We’re delighted to hear that Michelle was helpful and responsive throughout, and that everything went smoothly. We really appreciate your feedback.

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Tom Green

Tom

Alice and the team helped me with conveyancing on a house sale and purchase a year apart. I would highly recommend.

Thank you for the five stars, Tom

0
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