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National Legal Service Limited

4.9 | 302 Reviews 302 Reviews | Implacable Hostility
572 Total Company Reviews info icon Implacable Hostility | info icon 572 Total Company Reviews Implacable Hostility | info icon 572 Total Company Reviews

Kingsley House, 37-39 Balmoral Road, Gillingham, Dorset, ME7 4NT

Accepting new clients

Kingsley House, 37-39 Balmoral Road, Gillingham, Dorset, ME7 4NT

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 654499

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National Legal Service Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

National Legal Service Limited are accredited by

Children Law accreditation awarded to National Legal Service Limited
Family Law Advanced accreditation awarded to National Legal Service Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to National Legal Service Limited

Description

Our mission is to make a positive impact in people’s lives. The National Legal Service’s solicitors come from a diverse range of backgrounds and specialisms, encompassing family law, care and domestic abuse law. As our expertise is strongly focused on family law, we are able to provide our clients with the understanding and professional services they need to tackle even the most complex of disputes.

Rankings by area of expertise

The rankings below show the areas of expertise that National Legal Service Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

National Legal Service Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
94%
Success
Rate
12% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

National Legal Service Limited are accredited by

Children Law accreditation awarded to National Legal Service Limited
Family Law Advanced accreditation awarded to National Legal Service Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to National Legal Service Limited

Description

Our mission is to make a positive impact in people’s lives. The National Legal Service’s solicitors come from a diverse range of backgrounds and specialisms, encompassing family law, care and domestic abuse law. As our expertise is strongly focused on family law, we are able to provide our clients with the understanding and professional services they need to tackle even the most complex of disputes.

Rankings by area of expertise

The rankings below show the areas of expertise that National Legal Service Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - National Legal Service Limited

Kingsley House, 37-39 Balmoral Road, Gillingham, Dorset, ME7 4NT

Reviews

4.9 /5 302 Reviews
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Review Source

Rating

Review Source

Clients say

What clients say about National Legal Service Limited

Specialist in family law with strong expertise in non-molestation and child arrangements; clients praise swift, competent legal work and positive outcomes. Staff are professional, knowledgeable and detail‑oriented. Valued soft skills include compassion, empathy, clear communication, responsiveness, reassurance and patience; clients report feeling listened to, supported and kept informed throughout stressful proceedings. Team members are described as dedicated, approachable and willing to go above and beyond to secure favourable results.

Compassionate staff
Efficient service
Excellent communication
Fast response
Professional attitude
Knowledgeable team
Supportive representation
Went above
Detailed attention
Successful outcomes

ReviewSolicitors Review List

Profile image of Kerry Whitehead

Kerry Whitehead

Verified
Family Law

first class service

Adam was a great help to me during my divorce, gave me great advice and made it stress free

Solicitors tagged in
this review

A representative from National Legal Service Limited responded to this review

Hi, Thank you for taking the time to leave us a review. Your comments will be passed over to Adam. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
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Profile image of Anonymous

Anonymous

Verified

Family proceedings

First i was really worried about my situation but after speaking to adam aswat he was an amazing solicitor he was very helpful and explained things rely well im very happy with the service too kept me updated ...

Solicitors tagged in
this review

A representative from National Legal Service Limited responded to this review

Hi, Thank you for taking the time to leave us a review. Your comments will be passed over to Adam. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
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W.A.

Verified
Family Law

Professionalism at its best

My son and I can not recommend National Legal Service enough. All the staff are compassionate and efficient, leaving us in no doubt that they get the job done, with their caring and professional attitude. Zeeshan went above and beyond the call of duty, with 2 minutes to spare, for an urgent court case we had no idea was happening. Having never spoken to Zeeshan before, I had to give him a summary of the history and what needed to be done. Within an hour, we had confirmation that our request was successful, with the court case won in our favour. As a company, they excel in Family Law, and the staff stands head and shoulders above any other legal company.

Solicitors tagged in
this review

A representative from National Legal Service Limited responded to this review

Thank you so much for taking the time to share such a detailed and heartfelt review. We are truly delighted to hear about your positive experience with National Legal Service, and especially that Zeeshan was able to step in at such a critical moment. We will be sure to pass along your praise to Zeeshan and the wider team—it will be greatly appreciated.

0
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Profile image of Anonymous

Anonymous

Verified
Domestic Violence Law

None molestation order

They were really good, they listened and did everything well. The outcome was what id hoped. Also very informative, kept me up to date with everything ☺️

Solicitors tagged in
this review

A representative from National Legal Service Limited responded to this review

Thank you so much for your kind words! We’re really pleased to hear that you felt listened to and well looked after throughout the process. Keeping our clients informed every step of the way is very important to us, so it’s great to know that made a difference. We’re delighted the outcome met your expectations and truly appreciate your feedback.

0
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Michelle

Verified

Legal representation review

Where do I even begin with this incredible man? I cannot recommend Harvey enough. From the very beginning, he showed nothing but kindness, compassion, and professionalism throughout the entire process. He was always at the end of the phone whenever I needed reassurance or advice, and he regularly checked in on me, which meant more than words can say. There were times when I felt completely overwhelmed and unable to cope, but he always managed to calm me down and make me feel supported and understood. What truly sets him apart is that although he is incredibly professional and knowledgeable, he also made me feel comfortable enough to speak openly at any time, knowing he would genuinely listen. His support throughout everything has been outstanding, and I am beyond grateful for all he has done for me. I would not hesitate for a second to return to him in the future if I ever needed legal support again. I would highly recommend him to absolutely anyone. If he is representing you, then you are truly one of the lucky ones.⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Solicitors tagged in
this review

A representative from National Legal Service Limited responded to this review

Thank you so much for your incredibly kind and thoughtful words. It truly means a great deal to hear about your positive experience. Wishing you all the very best moving forward.

0
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Other Reviews

Profile image of Anonymous

Anonymous

Anonymous

Awful experience dealing with NLS, Kept on scaring me about my children Scary experience with NLS Thakmina, her team are careless and mo£n£ey motivated individuals who only care about funding the case in any way possible. Doesn’t matter how the record will affect you or your children. won’t give any complete legal advice until your legal Aid certificate is fully funded which is why keep on hinting to go down the route of domestic violence or domestic abuse which isn’t always the case. Pressure to contact charities, GP was shocking because this will also be attached to my children future record. Scaring tactics that court or legal aid will be rejected .. might lose the children but do they care? Ofcourse not! Children should not be used to scare clients. All it matters is the legal aid so can start billing the tax payers, every second becomes £££.

2
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Profile image of Wioletta Biskup

Wioletta Biskup

Wioletta

I am extremely satisfied with the legal assistance provided throughout my non-molestation order proceedings. Everyone was professional, attentive, and offered invaluable support during a challenging time. I highly recommend the National Legal Service for their commitment .Thank you!

Hi Wioletta, Thank you for taking the time to leave us a review. Your comments will be passed over to the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
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Profile image of Red1

Red1

Red1

Outstanding service! Dedicated legal team with professional representatives, great communication and very helpful!

A representative from National Legal Service Limited responded to this review

Hello Red1, Thank you so much for your kind feedback. We’re delighted to hear about your positive experience. We would love to pass your comments on to the team who assisted you with your case. If you could please email our support team at info@nationallegalservice.co.uk, we will ensure your feedback is shared with them.

0
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Profile image of Victoria Grass

Victoria Grass

Victoria

I contacted National Legal Service at a time when I felt completely hopeless and alone, following a very difficult experience with another solicitor. From the very first phone call, I felt listened to, understood, and supported. I was introduced to supervising solicitor Malini Domah, who showed genuine empathy and compassion from the outset. She immediately took my case seriously and supported me every step of the way. Her dedication was incredible — she fought tirelessly for me, even giving up her weekends and time during annual leave to ensure I was supported. Although we never met in person due to distance, she was always there at the end of the phone when I needed her most. Her commitment went above and beyond anything I could have expected. I would also like to thank Tia Pavett and the whole team at National Legal Service. Without their support, I truly believe I may have lost my son. I will never be able to thank them enough. From the bottom of my heart — thank you. Vicky Mason

Hi Victoria, Thank you for taking the time to leave us a review. Your comments will be passed over to Malini and the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
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Profile image of Liv

Liv

Liv

This is the worst solicitors I have dealt with. They ask for your information to proceed with your case and make it seem like they are helping, but then they never get back to you—especially if you are applying for legal aid.

We take feedback like this very seriously and we will look into this matter further. We would be grateful if you could email us directly on enquiries@nationallegalservice.co.uk in order to discuss your feedback in detail.

1
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Reviews

4.8 /5 572 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about National Legal Service Limited

Specialist in family law with strong expertise in non-molestation and child arrangements; clients praise swift, competent legal work and positive outcomes. Staff are professional, knowledgeable and detail‑oriented. Valued soft skills include compassion, empathy, clear communication, responsiveness, reassurance and patience; clients report feeling listened to, supported and kept informed throughout stressful proceedings. Team members are described as dedicated, approachable and willing to go above and beyond to secure favourable results.

Compassionate staff
Efficient service
Excellent communication
Fast response
Professional attitude
Knowledgeable team
Supportive representation
Went above
Detailed attention
Successful outcomes

ReviewSolicitors Review List

Profile image of Kerry Whitehead

Kerry Whitehead

Verified
Family Law

first class service

Adam was a great help to me during my divorce, gave me great advice and made it stress free

Solicitors tagged in
this review

A representative from National Legal Service Limited responded to this review

Hi, Thank you for taking the time to leave us a review. Your comments will be passed over to Adam. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of NEXTDAY

NEXTDAY

Verified

The person to have

I was in a very dip bad moment and thank you I had Mr Aswat He helped us from the beginning to the end and always asking if he could do anything for us always answering to my emails . And do more than his possible to find answers or solutions to any matter that I was in. Even when I thought it was impossible.

Solicitors tagged in
this review

A representative from National Legal Service Limited responded to this review

Hi, Thank you for taking the time to leave us a review. Your comments will be passed over to Adam. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

Family proceedings

First i was really worried about my situation but after speaking to adam aswat he was an amazing solicitor he was very helpful and explained things rely well im very happy with the service too kept me updated ...

Solicitors tagged in
this review

A representative from National Legal Service Limited responded to this review

Hi, Thank you for taking the time to leave us a review. Your comments will be passed over to Adam. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of W.A.

W.A.

Verified
Family Law

Professionalism at its best

My son and I can not recommend National Legal Service enough. All the staff are compassionate and efficient, leaving us in no doubt that they get the job done, with their caring and professional attitude. Zeeshan went above and beyond the call of duty, with 2 minutes to spare, for an urgent court case we had no idea was happening. Having never spoken to Zeeshan before, I had to give him a summary of the history and what needed to be done. Within an hour, we had confirmation that our request was successful, with the court case won in our favour. As a company, they excel in Family Law, and the staff stands head and shoulders above any other legal company.

Solicitors tagged in
this review

A representative from National Legal Service Limited responded to this review

Thank you so much for taking the time to share such a detailed and heartfelt review. We are truly delighted to hear about your positive experience with National Legal Service, and especially that Zeeshan was able to step in at such a critical moment. We will be sure to pass along your praise to Zeeshan and the wider team—it will be greatly appreciated.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Alison

Alison

Verified

Excellent service

Excellent communication, fast response to any questions I had. Empathetic to my situation. Dealt with everything swiftly. Five star service.

Solicitors tagged in
this review

A representative from National Legal Service Limited responded to this review

Hi Alison, Thank you for taking the time to leave us a review. Your comments will be passed over to the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
Collected on: ReviewSolicitor collection source logo

Other Reviews

Profile image of Anonymous

Anonymous

Anonymous

Awful experience dealing with NLS, Kept on scaring me about my children Scary experience with NLS Thakmina, her team are careless and mo£n£ey motivated individuals who only care about funding the case in any way possible. Doesn’t matter how the record will affect you or your children. won’t give any complete legal advice until your legal Aid certificate is fully funded which is why keep on hinting to go down the route of domestic violence or domestic abuse which isn’t always the case. Pressure to contact charities, GP was shocking because this will also be attached to my children future record. Scaring tactics that court or legal aid will be rejected .. might lose the children but do they care? Ofcourse not! Children should not be used to scare clients. All it matters is the legal aid so can start billing the tax payers, every second becomes £££.

2
Collected on: Google collection source logo
Profile image of Naomi Sutcliffe

Naomi Sutcliffe

Naomi

Very good, would definatly recommend. Easy to understand, very compliant. Got the job done, reasonable price and got the outcome I wanted.

Hi Naomi, Thank you for taking the time to leave us a review. Your comments will be passed over to the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
Collected on: Google collection source logo
Profile image of Tania K

Tania K

Tania

The legal team acted swiftly and competently."

Thank you for taking the time to leave us a review. Your comments will be passed over to the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
Collected on: Google collection source logo
Profile image of Wioletta Biskup

Wioletta Biskup

Wioletta

I am extremely satisfied with the legal assistance provided throughout my non-molestation order proceedings. Everyone was professional, attentive, and offered invaluable support during a challenging time. I highly recommend the National Legal Service for their commitment .Thank you!

Hi Wioletta, Thank you for taking the time to leave us a review. Your comments will be passed over to the team. We are always grateful to clients who would recommend our services and we wish you all the best for the future.

0
Collected on: Google collection source logo
Profile image of Red1

Red1

Red1

Outstanding service! Dedicated legal team with professional representatives, great communication and very helpful!

A representative from National Legal Service Limited responded to this review

Hello Red1, Thank you so much for your kind feedback. We’re delighted to hear about your positive experience. We would love to pass your comments on to the team who assisted you with your case. If you could please email our support team at info@nationallegalservice.co.uk, we will ensure your feedback is shared with them.

0
Collected on: Google collection source logo

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