02036015051
Our mission is to make a positive impact in people’s lives. The National Legal Service’s solicitors come from a diverse range of backgrounds and specialisms, encompassing family law, care and domestic abuse law. As our expertise is strongly focused on family law, we are able to provide our clients with the understanding and professional services they need to tackle even the most complex of disputes. Read more...
National Legal Service Limited
have 19 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of National Legal Service Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using National Legal Service Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used National Legal Service Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how National Legal Service Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used National Legal Service Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how National Legal Service Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that National Legal Service Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used National Legal Service Limited.
Nikki
Collected on:
This review is for a different branch.
I couldn't of asked for a better service. Thank you for a pleasant experience
A representative from National Legal Service Limited responded to this review on 26 August, 2025:
Thank you for your feedback, Nikki — we’re so pleased you had a positive and pleasant experience with our service.
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Verified review
This review has been left by a verified client who used National Legal Service Limited.
Anonymous
Collected on:
This review is for a different branch.
She was very helpful and understanding.
She was very professional too couldn’t fault her at all.
A representative from National Legal Service Limited responded to this review on 26 August, 2025:
Thank you for your kind words. We’re glad to hear you had such a positive experience and will share your feedback with the team.
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Verified review
This review has been left by a verified client who used National Legal Service Limited.
Renati
Collected on:
This review is for a different branch.
I had an excellent experience working with Shumyla. She was always kind and approachable, kept me updated throughout the entire process, and explained everything clearly so I understood each step. Her professionalism and expertise gave me confidence, and the outcome was very positive. I would highly recommend Shumyla to anyone looking for a reliable and knowledgeable solicitor.
A representative from National Legal Service Limited responded to this review on 26 August, 2025:
Thank you for your feedback, Renati — we’re delighted Shumyla provided clear, professional, and supportive guidance, resulting in a positive outcome.
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Verified review
This review has been left by a verified client who used National Legal Service Limited.
Shirley
Collected on:
This review is for a different branch.
Was pretty easy and straightforward... The outcome has left me with more protection than I had before.
A representative from National Legal Service Limited responded to this review on 26 August, 2025:
Thank you for your feedback, Shirley. We’re pleased to hear that the process was straightforward and that you now have greater protection.
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Verified review
This review has been left by a verified client who used National Legal Service Limited.
Tetiana
Collected on:
This review is for a different branch.
professional work.
job well done. always in touch. support and useful tips.
A representative from National Legal Service Limited responded to this review on 22 August, 2025:
Dear Tetiana, Thank you for your feedback. We are delighted to hear that you were pleased with our professional work and that you felt we kept you informed with support and useful tips. Best regards, National Legal Service Solicitors
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Verified review
This review has been left by a verified client who used National Legal Service Limited.
Anonymous
Collected on:
This review is for a different branch.
Great speedy service but not person centred as I felt rushed through a very difficult process and in the end didn't want to be hassled. Grateful for her time and support to sort my documents. Was reassured I can reach out once I am able to complete it.
A representative from National Legal Service Limited responded to this review on 22 August, 2025:
Thank you for your feedback. We’re glad Emma and the team could assist with your documents and provide reassurance for when you’re ready to complete the process. We appreciate your honesty and will take your comments on board to improve the client experience.
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Ami Jane
Collected on:
This review is for a different branch.
I experienced clear commuication and I was listened to with great care. I really appreciate the service and level of support I Recieved with Attia working with me throughout my family court case and I would highly recommend
A representative from National Legal Service Limited responded to this review on 21 August, 2025:
Thank you for your kind words, Ami. We’re delighted to hear that Attia provided attentive, supportive, and clear guidance throughout your family court case. Your recommendation means a great deal to us!
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Verified review
This review has been left by a verified client who used National Legal Service Limited.
Patricia
Collected on:
This review is for a different branch.
Emma Garcia and Maya Johnson are absolutely amazing to work with to help with what ever you need communication was great from then always replied within hours of a question all I can say amazing 100%
A representative from National Legal Service Limited responded to this review on 21 August, 2025:
Thank you for your fantastic feedback, Patricia! We’re thrilled to hear that Emma and Maya provided such prompt, helpful, and professional support. Your kind words mean a lot to us!
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hinam100
Collected on:
This review is for a different branch.
Great service! Mr. Olaolu and his team were really helpful and friendly. They worked so my case and always gave me the best advice, guiding me every step of the way. Couldn’t have asked for better support — highly recommend!
A representative from National Legal Service Limited responded to this review on 20 August, 2025:
Thank you for your fantastic review. We are delighted to hear that you had a great experience with Olaolu and his team. It is wonderful to know that they were helpful and friendly, and that you felt well-supported and guided every step of the way. We will be sure to pass on your high recommendation to them. Best regards, National Legal Service Solicitors
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Verified review
This review has been left by a verified client who used National Legal Service Limited.
Jen
Collected on:
This review is for a different branch.
I can’t thank Emma enough for her support throughout one of the most challenging times of my life. From the non-molestation order to my divorce and all the complicated moments in between, Emma was consistently approachable, compassionate, and knowledgeable. She helped me navigate emotionally charged and legally complex situations with clarity, empathy, and reassurance. I always felt heard, understood, and well-advised. I’m so grateful for her guidance and would wholeheartedly recommend her & National Legal Service to anyone needing not just legal expertise, but genuine support during difficult times.
A representative from National Legal Service Limited responded to this review on 20 August, 2025:
Thank you for sharing your experience, Jen. We’re so pleased Emma could provide the support, guidance, and reassurance you needed during such a challenging time. Your kind words mean a lot, and we truly appreciate your recommendation.
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Zane
Collected on:
Amazing. Kept in touch through the whole process professional and friendly . Thankyou Lisa Marie Adelle banks supervisor and thomas and Owen. Amazing team and will be using them again in the future
A representative from National Legal Service Limited responded to this review on 16 July, 2024:
Hi Zane, Thank you for taking the time to share your experience. We value your feedback and it is great to hear that the team were able to help you through your enquiry and provide you support. Thank you for choosing National Legal Service Solicitors. We will pass your comments onto the team.
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zoe
Collected on:
Lalia and Bridget was so helpful from start to finish they was easily contactable when I needed them ! They always provided me with the help I needed I highly recommend this service
A representative from National Legal Service Limited responded to this review on 15 April, 2024:
Hi Zoe, Thank you for taking the time to leave us a review. We are always grateful to clients who would recommend our services and we wish you all the best for the future.
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Ramona
Collected on:
Great service. Prompt support
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Claudia
Collected on:
Ok so let me see if I understood you correctly.
A non verbal, vulnerable and autistic 21 year old is kept at home I daresay captive, not allowed to see his mother by his father's own decision AND the mother has to contact Citizen Advice ?
You are refusing to help a disabled British Citizen by using the made up sentence "we are unable to assist" ?
Did I understand it correctly ?
You are not ashamed ?
You and all London's lawyers will be, because the story is on all socials from here to Japan.
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Minnie
Collected on:
I just wanted to send a heartfelt thank you for everything you (Ibtissam El Boumashouli) did during my case. Your calm support, expert guidance, and unwavering commitment made such a difference. I honestly don’t know how I’d have navigated it all without you.
Thank you for being not just my lawyer, but someone I could count on. It means a lot.
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Our solicitors are available nationwide but our practise began life as a small start up in Aldgate. We have since expanded our base of operations across England, allowing us to help clients around the country by providing convenient, affordable access to highly experienced and specialist legal representation. No matter how large the company grows, our legal aid solicitors retain our absolute dedication to serving their local communities to the best of their ability. We believe that expert family law can change our clients lives for the better and will never stop fighting to help make this happen.
