Our mission is to make a positive impact in people’s lives. The National Legal Service’s solicitors come from a diverse range of backgrounds and specialisms, encompassing family law, care and domestic abuse law. As our expertise is strongly focused on family law, we are able to provide our clients with the understanding and professional services they need to tackle even the most complex of disputes. Read more...
National Legal Service Limited
have 19 other locations
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of National Legal Service Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using National Legal Service Limited. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used National Legal Service Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how National Legal Service Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used National Legal Service Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how National Legal Service Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that National Legal Service Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used National Legal Service Limited.
Patricia
Collected on:
Emma Garcia and Maya Johnson are absolutely amazing to work with to help with what ever you need communication was great from then always replied within hours of a question all I can say amazing 100%
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Verified review
This review has been left by a verified client who used National Legal Service Limited.
Jen
Collected on:
I can’t thank Emma enough for her support throughout one of the most challenging times of my life. From the non-molestation order to my divorce and all the complicated moments in between, Emma was consistently approachable, compassionate, and knowledgeable. She helped me navigate emotionally charged and legally complex situations with clarity, empathy, and reassurance. I always felt heard, understood, and well-advised. I’m so grateful for her guidance and would wholeheartedly recommend her & National Legal Service to anyone needing not just legal expertise, but genuine support during difficult times.
A representative from National Legal Service Limited responded to this review on 20 August, 2025:
Thank you for sharing your experience, Jen. We’re so pleased Emma could provide the support, guidance, and reassurance you needed during such a challenging time. Your kind words mean a lot, and we truly appreciate your recommendation.
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Matter Type:
Child Arrangements Following Divorce
Areeba
Collected on:
Helen oaks was absolutely fantastic
She dealt with a family matter which was very complex
She was very professional
Great legal knowledge very understanding and efficient
Thank you so much Helen
Would 💯 recommend her
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KEVIN
Collected on:
2 months ago
Absolutely Amazing service and I must give a special mention to two staff members especially Elizabeth hay &Helen Oakes who was my solicitor but she was not just a solicitor to me an advisor someone who takes great care and has such compassion with helen it's not just the about earning a living she actually really cares about her clients.
I was going through a very difficult time and without helen it woukd have been much more difficult. I can not recommend these guys any more 5 stars doesn't really cut it. And they still continue to support me even after the closure of the file. Amazing
Thanks National Legal Service you helped me change my life .
Kevin Miller
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Kev
Collected on:
2 months ago
Absolutely Amazing service and I must give a special mention to two staff members especially Elizabeth hay &Helen Oakes who was my solicitor but she was not just a solicitor to me an advisor someone who takes great care and has such compassion with helen it's not just the about earning a living she actually really cares about her clients.
I was going through a very difficult time and without helen it woukd have been much more difficult. I can not recommend these guys any more 5 stars doesn't really cut it. And they still continue to support me even after the closure of the file. Amazing
Thanks National Legal Service you helped me change my life .
Kevin Miller
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becky
Collected on:
I needed legal support and found this company was outstanding, great communication, friendly and proffessional. Emma Garcia who helped me was very efficient and always kept me in the loop, wonderful solicitor. I would highly recommend this firm to anyone in need.
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Ami Jane
Collected on:
This review is for a different branch.
I experienced clear commuication and I was listened to with great care. I really appreciate the service and level of support I Recieved with Attia working with me throughout my family court case and I would highly recommend
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hinam100
Collected on:
This review is for a different branch.
Great service! Mr. Olaolu and his team were really helpful and friendly. They worked so my case and always gave me the best advice, guiding me every step of the way. Couldn’t have asked for better support — highly recommend!
A representative from National Legal Service Limited responded to this review on 20 August, 2025:
Thank you for your fantastic review. We are delighted to hear that you had a great experience with Olaolu and his team. It is wonderful to know that they were helpful and friendly, and that you felt well-supported and guided every step of the way. We will be sure to pass on your high recommendation to them. Best regards, National Legal Service Solicitors
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Verified review
This review has been left by a verified client who used National Legal Service Limited.
Anonymous
Collected on:
This review is for a different branch.
I have had excellent experience with National Legal Services Ltd, Kirsty Richards is a child focused and proactive solicitor, as well as members of her team and they make my job a lot easier!
A representative from National Legal Service Limited responded to this review on 19 August, 2025:
Thank you for your review. We are delighted to hear that you have had an excellent experience with our team. It is wonderful to know that you find Kirsty to be a child-focused and proactive solicitor and that she and her team make your job a lot easier. Best regards, National Legal Services Solicitors
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Yusra
Collected on:
This review is for a different branch.
I had a really positive experience with Jasmine at National Legal Solicitors. She handled my case with professionalism and care. What I really appreciated was her ability to keep me calm during a very stressful period whilst I was feeling very nervous and anxious about the whole process. Her communication was excellent - she was always prompt in responding to my questions and kept me well informed throughout the whole process. I felt confident in her expertise and would definitely recommend her services.
A representative from National Legal Service Limited responded to this review on 18 August, 2025:
Thank you, Yusra. We’re thrilled Jasmine could support you through a stressful time with clear communication and professionalism. Your recommendation means a lot.
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Areeba
Collected on:
Helen oaks was absolutely fantastic
She was professional in all matters
Her knowledge is outstanding
Very efficient
Great knowledge
Was a pleasure to work with
Easy to understand
Would 💯 recommend Helen
A representative from National Legal Service Limited responded to this review on 14 May, 2025:
Thank you for taking the time to share your experience. We value your feedback and it is great to hear that the team were able to help you through your enquiry and provide you support. We will pass on your comments to Helen and the team. Thank you for choosing National Legal Service Solicitors.
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Henna
Collected on:
Very helpful and sorted my order out in a timely manner. Emma garcia.
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Lindsay
Collected on:
I went through an extremely hard situation, I can't thank Katha and her team for their help, advice and support.
A representative from National Legal Service Limited responded to this review on 25 June, 2024:
Hi Lindsay, Thank you for taking the time to leave us a review. We are always grateful to clients who would recommend our services and we wish you all the best for the future.
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Carmen
Collected on:
I was blessed to work with an amazing team! Thank you so much Helen and Emma! Really great service, delivered at top standards! Highly recommended!
A representative from National Legal Service Limited responded to this review on 20 November, 2023:
Hi Carmen, Thank you for taking the time to leave us a review. We are always grateful to clients who would recommend our services. We will pass on your comments to the team and wish you all the best for the future.
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Carmen
Collected on:
I would like to express my sincere gratitude and appreciation to National Legal Service, especially to Helen Oakes, Emma Sanchez Garcia and Eve Stott for the most professional representation with my interest at heart at all times.
Your courtesy and professionalism was outstanding and I would recommend anyone to your services.
Kind regards,
Carmen Ungureanu.
A representative from National Legal Service Limited responded to this review on 08 November, 2023:
Hi Carmen, Thank you for taking the time to leave us a review. We are always grateful to clients who would recommend our services. We will pass on your comments to the team and wish you all the best for the future.
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Our solicitors are available nationwide but our practise began life as a small start up in Aldgate. We have since expanded our base of operations across England, allowing us to help clients around the country by providing convenient, affordable access to highly experienced and specialist legal representation. No matter how large the company grows, our legal aid solicitors retain our absolute dedication to serving their local communities to the best of their ability. We believe that expert family law can change our clients lives for the better and will never stop fighting to help make this happen.
