Family Law
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673 Total Company Reviews
Family Law
|
673 Total Company Reviews
6/8 Hunter Street, KIRKCALDY, Fife, KY1 1ED
Accepting new clients
6/8 Hunter Street, KIRKCALDY, Fife, KY1 1ED
Regulated by:
The Law Society of Scotland
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W&AS Bruce LLP are accredited by
W&AS Bruce is a Scottish legal firm which have been helping to support and prepare families, individuals and businesses for life’s ups and downs for almost five decades. For whatever stage in life’s journey we offer a full spectrum of services and advice given by highly trained, passionate and knowledgeable expert solicitors across our Dunfermline, Dundee, Kirkcaldy, Broxburn and Burntisland offices.
The rankings below show the areas of expertise that W&AS Bruce LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
W&AS Bruce LLP are accredited by
W&AS Bruce is a Scottish legal firm which have been helping to support and prepare families, individuals and businesses for life’s ups and downs for almost five decades. For whatever stage in life’s journey we offer a full spectrum of services and advice given by highly trained, passionate and knowledgeable expert solicitors across our Dunfermline, Dundee, Kirkcaldy, Broxburn and Burntisland offices.
The rankings below show the areas of expertise that W&AS Bruce LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
This review was submitted by a verified client of W&AS Bruce LLP.
"Great service and would use there services again"
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| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | (Closed) |
| Sunday | (Closed) |
6/8 Hunter Street, KIRKCALDY, Fife, KY1 1ED
What clients say about W&AS Bruce LLP
The firm is highly regarded for conveyancing and wider private client work, including house sales and purchases, first-time buyer transactions, wills, probate, trusts, powers of attorney and divorce matters. Clients praise the team’s clear explanations, practical guidance and ability to handle complex or time-sensitive cases smoothly. Soft skills repeatedly valued include professionalism, responsiveness, patience, empathy, reassurance and excellent communication. The firm is also seen as efficient, proactive and supportive, with a calm approach that helps make stressful legal processes feel straightforward and well managed.
Selina and her team were extremely helpful and professional in my recent divorce. I would recommend them. Thanks
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From the off - no face to face meetings...other than to take £750 up front retainer - even then when I asked to see Selina (apparently a Family Law Specialist Solicitor) I was told by Cameron she was working from home, but just as my card was swiped in reception - who should walk out of the office but Selina herself. The first lie then - should have trusted my gut there and then. Did have an initial telephone discussion with Selina - this was fine - she said all the right things and that filled me with confidence, to get me on board. However, it became evident that Selina only becomes a name/signatory on the paperwork pantomime of the back and forth between her and her fellow solicitor pal in Perth representing my other half. On the initial phone discussion with Selina - she advised that she and Duncan MacKinnon of McCash and Hunter both sit side by side on the Family Panel (or a board to that effect within the court) and when I directly asked her if that was a problem for her to go head to head with the other solicitor - she said no but I realised about a few weeks in that I was getting played - the back and forth being a pantomime production of us asking A,B,C and only getting answers (or half answers) to A. Completely strung out in a bid to extend your bill. The mothers side calls the shots. This is extremely concerning as BOTH these solicitors are meant to have the child's welfare at heart (both sit on the family panel or whatever they called it at the court) but actually are following the age old line - if the mother is clearly telling her side of the story then that is what they go with. The dad doesn't stand a chance but will get drained of their wages. In summary - two months in, a £1150 bill and nothing to show for it. No parental agreement (for the child), no further forward with selling the house or buying my partner out the property, four hours contact (dictated by the mother) with my child in nearly 3 months now. That is not in the child's best interests or welfare. Other areas of concern - you think you are signing up to Selina - I spoke to her once - all emails come from underlings with mis-spellings, bad grammar etc. Not what you expect at a huge hourly rate. Also sign you up to a £250 a month standing order but then refuse to proceed with your case unless you give them interim payments (£500) over and above. Felt like just a number on their books. Perhaps taking too many clients on or too many holidays - or both. Good at mis-spelling my name, as well as rushed Friday 4.30pm calls about the Saturday/next day contact from yet another underling who I have never dealt with - Darci this time. Sounded like an intern/young apprentice as yet again - the person I should have been dealing with was on holiday/not in the office. Walked away from this firm as don't mind spending money and seeing progress - but for this large sum of money achieved absolutely zero. Am compiling my complaint to put to the ombudsman / Scottish Legal Complaints Commission. I am not putting this review on here for a response from W&AS Bruce - but rather to make aware other Fathers to not use this solicitor. It is not good value for money, you will achieve nothing here other than stress and wage drain.
As you will appreciate solicitors, given the nature of our work, do not have the ability to respond to a review in the same free manner in which it is written. This is the first time that I have had to be given advanced warning of review content due to review platform’s concerns over false and defamatory content. After reflection, I have not taken issue with the printing of the contents on the basis that we are permitted to provide a response. Myself and my team - Helen (my trusted Paralegal, who does not appear to have a mention in your commentary) Cameron (our Paralegal in training) and Darci (our Trainee Solicitor and newest recruit), all of whom you derogatorily refer to as “underlings” have a very different view of our brief but intensive period of interaction. I will be provided the opportunity to provide an unfettered response in due course, within what my governing body views as the appropriate forum. What I am able to say in this forum is that we do not “lie” to clients. You arrived at our office just after opening. Cameron was unaware I was changing my arrangements for that day. Myself and Mr MacKinnon are among a number of trustees on the board of the charity, Relationships Scotland. I am grateful to say that I have, over my last twenty years of practice, developed strong and amicable relationships with many solicitors in the Fife Faculty as well as Perth and Dundee. This has improved my ability to do good work for my clients. The nature of court work is such that there is a professional camaraderie that is not found in other areas of practice and I am privileged to be part of it. Despite our amicable connections, solicitors always act in the best interests of their client. Clients are provided a clear indication of fees at the outset, and prior to any formal instruction. The level of fees represents the intensity of the work undertaken, not necessarily the length of a case. I always voice concerns with my clients if I feel they are accruing unnecessary legal fees by not using my time wisely. I am pleased to say, with our new trainee having started that the Dunfermline office is once again able to offer Legal Aid to those who are eligible. Appointments are available for face to face, telephone call or teams. Lastly, your review exhibits the highly emotive nature of a solicitor’s day to day work. We deal with a volume of cases. This is necessary to survive as a business and to enable us to continue providing much needed services for which there is a heavy demand. We must prioritise certain cases over others where necessary, but treat all cases with equal importance. The content of your email significantly undermines the time and attention provided to your case and the sound advice (whether agreeable or not) provided. Selina Mackay Partner
This review was submitted by a verified client of W&AS Bruce LLP.
Janine was knowledgeable, attentive and did exactly what was required. I thoroughly recommend WAS Bryce to anyone. Their service is second to none.
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Thank you Elizabeth for taking the time to leave Janine your 5 star review, this is very much appreciated. We look forward to working with you again in the future.
Helen was very professional and good to deal with. Recommended.
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Thank you Scott for leaving Helen your 5 star review, this is very much appreciated. We are happy we were able to provide you with a positive experience.
Our dealings with Barbara have been excellent. The company provides great service and is not overpriced. Will always use them. Thanks for all your hard work.
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Thank you Mark for taking the time to leave Barbara your 5 star review, this is very much appreciated. We are pleased that we have been able to provide you with a positive experience and look forward to working with you again in the future.
Helen, was amazing at sorting out my divorce. Nothing was a problem at all and always there for you if need. 100% recommend.
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Thank you Sheree for taking the time to leave your feedback and for leaving Helen your 5 star review, this is very much appreciated. If you require any assistance in the future with anything, please do not hesitate to get in touch.
Helen and Selina were so helpful and very supportive with my case, and I wouldn't hesitate to recommend them both to others!
Thank you Iona for taking the time to leave Helen and Selina your 5 star review, this is very much appreciated. We are happy we were able to provide you with a positive experience and wish you all the best.
I used W&AS Bruce for my separation and divorce. I cannot thank Helen enough for everything she did for me and also Selina. Always kept me informed as to progress and nothing was too much trouble. I would recommend Helen and Selina to anyone who is looking for help, support and guidance through any difficult family matter.
Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.
Helen was amazing helping me get my divorce, highly recommend❤️
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Thank you Lawrie for taking the time to leave Helen your 5 star review, this is very much appreciated. We are happy we were able to provide you with a positive experience.
Helen spoke me through some legal papers I had received. I found this firm to be very helpful. I will have no hesitation in getting back in touch with them again should my situation require it. Thank you Helen!
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Thank you Kris for taking the time to leave Helen your 5 star review, this is very much appreciated. Should you require any assistance in the future, please do not hesitate to get in touch.
What clients say about W&AS Bruce LLP
The firm is highly regarded for conveyancing and wider private client work, including house sales and purchases, first-time buyer transactions, wills, probate, trusts, powers of attorney and divorce matters. Clients praise the team’s clear explanations, practical guidance and ability to handle complex or time-sensitive cases smoothly. Soft skills repeatedly valued include professionalism, responsiveness, patience, empathy, reassurance and excellent communication. The firm is also seen as efficient, proactive and supportive, with a calm approach that helps make stressful legal processes feel straightforward and well managed.
This review was submitted by a verified client of W&AS Bruce LLP.
We’ve just completed on the purchase of our first home with the help from Omar and Denise at W& AS Bruce. Can’t recommend them enough, from their excellent market advice during the offering process, to keeping us updated every step of the way and then completing on our date of entry with no delays. They really made a new and scary time all that much easier for us and we would highly recommend.
This review was submitted by a verified client of W&AS Bruce LLP.
Sale of my house was smooth and professional no issues from start to finish all went smoothly
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This review was submitted by a verified client of W&AS Bruce LLP.
Excellent service from start to finish by Janine and her team for the sale of my mother’s house. What would normally be a stressful process went very smoothly and to plan. Thank you to all involved.
This review was submitted by a verified client of W&AS Bruce LLP.
Exceptional service. I've used W & AS Bruce a few times now and I will be using them again. They are professional, knowledgeable, friendly. They are competitively priced and easily reachable. There's nothing bad to say. Use them.
This review was submitted by a verified client of W&AS Bruce LLP.
Every step during process Darlene kept us updated on progress and what was required next, from first contact to the hand over Darlene was passing information to us, pleasure to deal with somebody so knowledgeable, would highly recommend.
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Janine Toland from the Broxburn office handled the conveyancing for my recent investment property purchase, and I couldn’t have been more impressed with the service. From the initial consultation right through to completion day, Janine’s attention to detail, professionalism and customer service were second to none. Her support colleagues were equally helpful and always on hand when needed, making the whole process as smooth and straightforward as possible. I would have no hesitation in recommending the firm and look forward to working with them again in the future.
I've used W & AS Bruce to buy twice and sell twice. Each time they have been outstanding. All of the staff I've been in contact with have been friendly and knowledgeable. Janine has worked through serious land registry issues for me and I would highly recommend everyone to use her services. I'll be emailing them again when the time comes for us to buy our next home, 100%.
Caitlin has taken me through first property purchase. Always clear in communication, never missed a bit. Would recommend to anyone that's about to buy their first property.
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Thank you Artur for leaving Caitlin your 5 star review, this is very much appreciated. We are happy we were able to support you on your very first property purchase. We look forward to working with you again in the future, and all the best in your first new home.
Difficult circumstances losing my brother led me to enlisting the services of w and as Bruce.Firstly Chris our solicitor at Dunfermline branch was empathetic caring and professional from the start and showed me where to go with everything that needed to be done.He was knowledgeable and took everything off my hands and handled everything brilliantly which was so much appreciated.After Chris had finished his part I was put in the very capable hands of Annie to help me navigate the sale of my brothers house This was once again handled with caring professionalism knowing exactly what needed to be done again taking all the pressure off my shoulders.The sale went through smoothly and Annie kept me informed all the way through the process.Chris and Annie I can't thank you enough for guiding me thorough an extremely difficult time and always being there for me.Truly appreciated
Thank you Ann for taking the time to leave Chris and Annie your 5 star review, this is very much appreciated. This was such a difficult time for you and your family and we are happy that we were able to support you during this. All the best.
As a first time buyer, I was very unsure what was required of me or the legal process when buying a house. The team at W & AS Bruce were very helpful and emails/questions/calls were all answered in a timely manner. The whole process was smooth and completed exactly when they said it would be. A huge thanks to them all, especially Janine and Arlene.
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Thank you Clare for taking the time to leave Janine, Arlene and the team at W&AS Bruce your 5 star review, this is very much appreciated. We are happy we were able to provide you with a positive first time buyer experience. We look forward to working with you again in the future, and all the best in your first new home.
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