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W&AS Bruce LLP

4.7 | 31 Reviews 31 Reviews | Matrimonial Proceedings
690 Total Company Reviews info icon Matrimonial Proceedings | info icon 690 Total Company Reviews Matrimonial Proceedings | info icon 690 Total Company Reviews

6/8 Hunter Street, KIRKCALDY, Fife, KY1 1ED

Accepting new clients

6/8 Hunter Street, KIRKCALDY, Fife, KY1 1ED

Regulated by:

The Law Society of Scotland

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W&AS Bruce LLP Review Scores & Client Satisfaction Overview

4.7
Excellent
95%
Value for
Money
Value for money: 95%
12% above
national average
90%
Success
Rate
Satisfied with outcome: 90%
8% above
national average
94%
Would
Recommend
Would recommend to friends and family: 94%
13% above
national average
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

W&AS Bruce LLP are accredited by

The Law Society of Scotland accreditation awarded to W&AS Bruce LLP

Description

W&AS Bruce is a Scottish legal firm which have been helping to support and prepare families, individuals and businesses for life’s ups and downs for almost five decades. For whatever stage in life’s journey we offer a full spectrum of services and advice given by highly trained, passionate and knowledgeable expert solicitors across our Dunfermline, Dundee, Kirkcaldy, Broxburn and Burntisland offices.

Rankings by area of expertise

The rankings below show the areas of expertise that W&AS Bruce LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

W&AS Bruce LLP Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
16% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
17% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

W&AS Bruce LLP are accredited by

The Law Society of Scotland accreditation awarded to W&AS Bruce LLP

Description

W&AS Bruce is a Scottish legal firm which have been helping to support and prepare families, individuals and businesses for life’s ups and downs for almost five decades. For whatever stage in life’s journey we offer a full spectrum of services and advice given by highly trained, passionate and knowledgeable expert solicitors across our Dunfermline, Dundee, Kirkcaldy, Broxburn and Burntisland offices.

Rankings by area of expertise

The rankings below show the areas of expertise that W&AS Bruce LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Pinned Reviews

Profile image of Frankie

Frankie

Verified
Housing & Property

Excellent service from Darlene for selling and buying my houses

Great service and would use there services again

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Meet the team of W&AS Bruce LLP

Meet the team of W&AS Bruce LLP

Contact & Locations - W&AS Bruce LLP

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

6/8 Hunter Street, KIRKCALDY, Fife, KY1 1ED

Reviews

4.7 /5 31 Reviews
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Rating

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Clients say

What clients say about W&AS Bruce LLP

Clients consistently praise the firm’s expertise in conveyancing, including house sales and purchases, first-time buyer transactions, remortgages, wills, Powers of Attorney and some family law matters. Reviews highlight a strong track record in handling complex or time-sensitive cases smoothly and efficiently. The firm is valued for its clear communication, prompt responses, attention to detail and ability to explain legal matters plainly. Clients also commend the team’s friendliness, patience, professionalism, empathy and reassuring manner, which helps make stressful legal processes feel straightforward and well managed.

Excellent communication
Professional service
Friendly staff
Quick responses
Stress-free process
Clear explanations
Helpful team
Efficient handling
Kept updated
Knowledgeable solicitors

ReviewSolicitors Review List

Profile image of Les

Les

Family Law

A very professional and friendly service.

Selina and her team were extremely helpful and professional in my recent divorce. I would recommend them. Thanks

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this review

Reply by profile image of Caroline Beattie

Caroline Beattie

Thank you Les for taking the time to leave Selina your 5 star review, this is very much appreciated. We are happy that we were able to provide you with a positive experience.

0
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CMC

Family Law

No Good For Fathers. Separation, child abduction or Parental Alienation Cases - Look Elsewhere

From the off - no face to face meetings...other than to take £750 up front retainer - even then when I asked to see Selina (apparently a Family Law Specialist Solicitor) I was told by Cameron she was working from home, but just as my card was swiped in reception - who should walk out of the office but Selina herself. The first lie then - should have trusted my gut there and then. Did have an initial telephone discussion with Selina - this was fine - she said all the right things and that filled me with confidence, to get me on board. However, it became evident that Selina only becomes a name/signatory on the paperwork pantomime of the back and forth between her and her fellow solicitor pal in Perth representing my other half. On the initial phone discussion with Selina - she advised that she and Duncan MacKinnon of McCash and Hunter both sit side by side on the Family Panel (or a board to that effect within the court) and when I directly asked her if that was a problem for her to go head to head with the other solicitor - she said no but I realised about a few weeks in that I was getting played - the back and forth being a pantomime production of us asking A,B,C and only getting answers (or half answers) to A. Completely strung out in a bid to extend your bill. The mothers side calls the shots. This is extremely concerning as BOTH these solicitors are meant to have the child's welfare at heart (both sit on the family panel or whatever they called it at the court) but actually are following the age old line - if the mother is clearly telling her side of the story then that is what they go with. The dad doesn't stand a chance but will get drained of their wages. In summary - two months in, a £1150 bill and nothing to show for it. No parental agreement (for the child), no further forward with selling the house or buying my partner out the property, four hours contact (dictated by the mother) with my child in nearly 3 months now. That is not in the child's best interests or welfare. Other areas of concern - you think you are signing up to Selina - I spoke to her once - all emails come from underlings with mis-spellings, bad grammar etc. Not what you expect at a huge hourly rate. Also sign you up to a £250 a month standing order but then refuse to proceed with your case unless you give them interim payments (£500) over and above. Felt like just a number on their books. Perhaps taking too many clients on or too many holidays - or both. Good at mis-spelling my name, as well as rushed Friday 4.30pm calls about the Saturday/next day contact from yet another underling who I have never dealt with - Darci this time. Sounded like an intern/young apprentice as yet again - the person I should have been dealing with was on holiday/not in the office. Walked away from this firm as don't mind spending money and seeing progress - but for this large sum of money achieved absolutely zero. Am compiling my complaint to put to the ombudsman / Scottish Legal Complaints Commission. I am not putting this review on here for a response from W&AS Bruce - but rather to make aware other Fathers to not use this solicitor. It is not good value for money, you will achieve nothing here other than stress and wage drain.

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Reply by profile image of Caroline Beattie

Caroline Beattie

As you will appreciate solicitors, given the nature of our work, do not have the ability to respond to a review in the same free manner in which it is written. This is the first time that I have had to be given advanced warning of review content due to review platform’s concerns over false and defamatory content. After reflection, I have not taken issue with the printing of the contents on the basis that we are permitted to provide a response. Myself and my team - Helen (my trusted Paralegal, who does not appear to have a mention in your commentary) Cameron (our Paralegal in training) and Darci (our Trainee Solicitor and newest recruit), all of whom you derogatorily refer to as “underlings” have a very different view of our brief but intensive period of interaction. I will be provided the opportunity to provide an unfettered response in due course, within what my governing body views as the appropriate forum. What I am able to say in this forum is that we do not “lie” to clients. You arrived at our office just after opening. Cameron was unaware I was changing my arrangements for that day. Myself and Mr MacKinnon are among a number of trustees on the board of the charity, Relationships Scotland. I am grateful to say that I have, over my last twenty years of practice, developed strong and amicable relationships with many solicitors in the Fife Faculty as well as Perth and Dundee. This has improved my ability to do good work for my clients. The nature of court work is such that there is a professional camaraderie that is not found in other areas of practice and I am privileged to be part of it. Despite our amicable connections, solicitors always act in the best interests of their client. Clients are provided a clear indication of fees at the outset, and prior to any formal instruction. The level of fees represents the intensity of the work undertaken, not necessarily the length of a case. I always voice concerns with my clients if I feel they are accruing unnecessary legal fees by not using my time wisely. I am pleased to say, with our new trainee having started that the Dunfermline office is once again able to offer Legal Aid to those who are eligible. Appointments are available for face to face, telephone call or teams. Lastly, your review exhibits the highly emotive nature of a solicitor’s day to day work. We deal with a volume of cases. This is necessary to survive as a business and to enable us to continue providing much needed services for which there is a heavy demand. We must prioritise certain cases over others where necessary, but treat all cases with equal importance. The content of your email significantly undermines the time and attention provided to your case and the sound advice (whether agreeable or not) provided. Selina Mackay Partner

4
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Profile image of Elizabeth Wilson

Elizabeth Wilson

Verified
Family Law

Five star service, for a fair price.

Janine was knowledgeable, attentive and did exactly what was required. I thoroughly recommend WAS Bryce to anyone. Their service is second to none.

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Reply by profile image of Caroline Beattie

Caroline Beattie

Thank you Elizabeth for taking the time to leave Janine your 5 star review, this is very much appreciated. We look forward to working with you again in the future.

0
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Scott

Family Law

Fixed Fee Divorce

Helen was very professional and good to deal with. Recommended.

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Reply by profile image of Caroline Beattie

Caroline Beattie

Thank you Scott for leaving Helen your 5 star review, this is very much appreciated. We are happy we were able to provide you with a positive experience.

0
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Profile image of Mark

Mark

Family Law

Reliable, trustworthy and great advice.

Our dealings with Barbara have been excellent. The company provides great service and is not overpriced. Will always use them. Thanks for all your hard work.

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Reply by profile image of Caroline Beattie

Caroline Beattie

Thank you Mark for taking the time to leave Barbara your 5 star review, this is very much appreciated. We are pleased that we have been able to provide you with a positive experience and look forward to working with you again in the future.

0
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Other Reviews

Profile image of Kieran Jukes

Kieran Jukes

Family Law

Kieran

Excellent and detailed service from Helen and the team at W & AS Bruce. Highly recommend

Legal experts tagged in
this review

Reply by profile image of Caroline Beattie

Caroline Beattie

Thank you Kieran for taking the time to leave Helen and the team your 5 star review, this is very much appreciated. We are happy we were able to support you during this time.

0
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Profile image of Sheree Pritchard

Sheree Pritchard

Family Law

Sheree

Helen, was amazing at sorting out my divorce. Nothing was a problem at all and always there for you if need. 100% recommend.

Legal experts tagged in
this review

Reply by profile image of Caroline Beattie

Caroline Beattie

Thank you Sheree for taking the time to leave your feedback and for leaving Helen your 5 star review, this is very much appreciated. If you require any assistance in the future with anything, please do not hesitate to get in touch.

0
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Profile image of Iona Crosby

Iona Crosby

Family Law

Iona

Helen and Selina were so helpful and very supportive with my case, and I wouldn't hesitate to recommend them both to others!

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this review

Reply by profile image of Caroline Beattie

Caroline Beattie

Thank you Iona for taking the time to leave Helen and Selina your 5 star review, this is very much appreciated. We are happy we were able to provide you with a positive experience and wish you all the best.

0
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Caroline

Family Law

Caroline

I used W&AS Bruce for my separation and divorce. I cannot thank Helen enough for everything she did for me and also Selina. Always kept me informed as to progress and nothing was too much trouble. I would recommend Helen and Selina to anyone who is looking for help, support and guidance through any difficult family matter.

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Reply by profile image of Caroline Beattie

Caroline Beattie

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of Lawrie

Lawrie

Family Law

Lawrie

Helen was amazing helping me get my divorce, highly recommend❤️

Legal experts tagged in
this review

Reply by profile image of Caroline Beattie

Caroline Beattie

Thank you Lawrie for taking the time to leave Helen your 5 star review, this is very much appreciated. We are happy we were able to provide you with a positive experience.

0
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Reviews

5.0 /5 690 Reviews
Filter your results
Star rating
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Rating

Review Source

Clients say

What clients say about W&AS Bruce LLP

Clients consistently praise the firm’s expertise in conveyancing, including house sales and purchases, first-time buyer transactions, remortgages, wills, Powers of Attorney and some family law matters. Reviews highlight a strong track record in handling complex or time-sensitive cases smoothly and efficiently. The firm is valued for its clear communication, prompt responses, attention to detail and ability to explain legal matters plainly. Clients also commend the team’s friendliness, patience, professionalism, empathy and reassuring manner, which helps make stressful legal processes feel straightforward and well managed.

Excellent communication
Professional service
Friendly staff
Quick responses
Stress-free process
Clear explanations
Helpful team
Efficient handling
Kept updated
Knowledgeable solicitors

ReviewSolicitors Review List

Profile image of Isabel pagan

Isabel pagan

Verified
Housing & Property

Exceptional solicitor

This company goes above and beyond their service they are so easy to contact and reply back very quickly the staff are so friendly and make the process easier can't praise them enough and would highly recommend them

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0
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Profile image of Anonymous

Anonymous

Verified

10/10 Would Recommend

Used W&AS Bruce for the sale of my property and things could not have been easier. 10/10 for Darlene Mcconnell who was my Solicitor and I would definitely recommend Darlene and W&ASBruce

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0
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anonymous

Housing & Property

Excellent service

Pamela dealt with our house sale and was fantastic to deal with. She made everything simple and straightforward and I would recommend anyone to go to her for conveyancing. Excellent service.

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0
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Profile image of Rosemary Davidson

Rosemary Davidson

Verified

Executory house sale

After a shaky start, once Denise was on board, Denise (and Omar) provided a very good service with excellent communication and immediate response to queries. The conveyancing was completed in a very prompt manner. Would recommend to others in the area.

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0
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Scott jamieson

Housing & Property

Excellent from start to finish

Excellent from start to finish by keeping us updated with our house moving process and helping with any questions that we had, would recommend

0
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Other Reviews

Profile image of Pepe Le pew pew

Pepe Le pew pew

Pepe

I've used W&AS Bruce a few times now and have always felt reassured by their quick responses and fast work. I'm sure I will use them again. Thank you Annie for responding to my trivial queries in a timely manner.

0
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Profile image of Daniel Leland

Daniel Leland

Daniel

We recently used W&AS Bruce LLP for a home purchase. Pamela was professional, efficient and made the whole process stress-free. Great experience and we would use them again in the future.

0
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Profile image of Morag Best

Morag Best

Morag

Excellent service. Professional, friendly and patient. Make a stressful house sale that little bit easier. My frequent questions were answered swiftly and were never a problem. Thak you

0
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Profile image of Adam Campbell

Adam Campbell

Housing & Property

Adam

We used W&AS Bruce to sell a flat and purchase our new home. Llaura was a fantastic solicitor for us. Communication throughout the process was clear and consistent, and she was always available to answer any questions when we had them. Moving day was a breeze, and went off without a hitch. Would highly recommend Llaura and the staff at W&AS Bruce for any legal needs.

0
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Profile image of Amsha Mohammed

Amsha Mohammed

Amsha

Really recommended this as i bought a flat in livingston and had an issue for regestration but they are very professional and perfect experience on how to soulve the problem Much appreciated

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