Get advice now

Get advice now

Gwyn James Legal Limited

01594822277

Also known as :

  • Gwyn James Solicitors
  • James Warry & Co
View map
Gwyn James Legal Limited

Rankings by area of expertise

The rankings below show the areas of expertise that Gwyn James Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Locally

Nationally

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Become Verified

Gwyn James Legal Limited only have 1 reviews listed here

You may want to discover a firm with an established and proven reputation on ReviewSolicitors


Top Rated Law Firms - Highly Recommended and Recently Used By Clients Like You

Review Sources

Client Review

1.0/5

Reviews summary

  • Excellent

    0
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Liz

Liz

July 30, 2022

Report to admin

Collected on:

Gwyn James Solicitors (Property Department)

Comment Gwyn James's service relating to a recent property sale/purchase was extremely poor. The whole process took four months, despite the fact that there were only three people in the chain. Seven weeks passed between GW receiving initial instructions and them doing anything. E-mails and phone messages were regularly ignored. They assigned two different staff to the case, who were in different offices and who seemed hardly ever to communicate with each other. One of them was not a qualified solicitor, and seemed to have a limited understanding of property law; they provided the purchaser's solicitor with incorrect information which delayed the process considerably and could have resulted in the loss of the sale. Overall, dealing with Gwyn James has been frustrating, stressful and time-consuming. The impression gained is of a business which is unprofessional, chaotic, and has little concern for its clients. There seems to be a lack of basic procedures for covering staff absences, or for helping staff to manage their workloads effectively. Staff appear to have had little or no training in dealing professionally and sympathetically with clients who, by definition, are likely to be under stress.

Was this review helpful?

About this branch

Regulated by

Solicitors Regulation Authority

Legal services