Verified review
This review has been left by a verified client who used Thomson & Bancks.
Philippa,
Collected on:
Friendly Service
I found Amanda and her secretary (Ginny) to be both helpful and friendly throughout.
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Thomson & Bancks
01386562000
Whether you are an individual needing solid and sensible assistance, or an enthusiastic entrepreneur managing your own business we provide expert help that can really make a positive difference to your situation. In short, as a client of Thomson & Bancks, ‘You Matter to Us’. Read more...
Also known as - Thomson And Bancks Solicitors
- Address
- WR10 1AH
- 01386562000
- www.tbsolicitors.co.uk
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Other locations
Thomson & Bancks
have 3 other locations
Available lawyers at Thomson & Bancks
How Thomson & Bancks Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Thomson & Bancks on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Thomson & Bancks. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
ReviewSolicitors uses our community data to show you how many clients used Thomson & Bancks and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Thomson & Bancks performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
ReviewSolicitors uses our community data to show you how many clients used Thomson & Bancks and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Thomson & Bancks compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Thomson & Bancks offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Review Sources
Client Reviews
Reviews summary
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Excellent
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Very Good
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Average
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Poor
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Awful
Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Verified review
This review has been left by a verified client who used Thomson & Bancks.
Matter Type:
Commercial Leases
James
Collected on:
Commercial office contract work
Couldn't be more pleased with the service from John and the team who we engaged to review office leases. Excellent attention to detail and considered advice. Would recommend.
A representative from Thomson & Bancks responded to this review on 14 April, 2025:
Thank you for your feedback, James. We're glad John and the team could provide excellent service and advice. We appreciate your recommendation!
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Verified review
This review has been left by a verified client who used Thomson & Bancks.
Matter Type:
Probate
Elizabeth
Collected on:
Probate/Will service
Sarah and her team have been most efficient in their dealing with our late father's will.
A representative from Thomson & Bancks responded to this review on 14 April, 2025:
Thank you for your feedback, Elizabeth. We're glad Sarah and her team could assist efficiently with your late father's will.
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Verified review
This review has been left by a verified client who used Thomson & Bancks.
Matter Type:
Child Arrangements Following Divorce
Michael,
Collected on:
Child arrangement order response/dispute
I approached Chrys initially to communicate with my ex regarding returning our children at a later time on the weekends they were with me.
Chrys went through all reasonable approaches and supported my communication extremely well with reassurance and professionalism
I was responded to with a draft arrangement order and Chrys absolutely helped me through the whole process and a wholly reasonable and legal reply
She was clear, concise, and a pleasure to deal with. I would not have been confident at all throughout this had it not been for Chrys.
Ultimately this led to a positive outcome for me from a highly negative order initially presented
I would not hesitate to contacted Chrys again regarding any aspect I may need assistance with
A representative from Thomson & Bancks responded to this review on 31 March, 2025:
Thank you for your wonderful feedback, Michael! We're so glad to hear that Chrys was able to provide the reassurance, professionalism, and support you needed throughout the family law process. It's great to know that it led to a positive outcome. We truly appreciate your trust and recommendation!
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Verified review
This review has been left by a verified client who used Thomson & Bancks.
Matter Type:
Wills
Anonymous
Collected on:
Thank you!
I have recently lost my husband and had to do a new 'will'. I was not looking forward to it but it had to be done. Kath Harris was wonderful, very easy to talk to, very knowledgeable, answered all my concerns/questions, she made the whole process straightforward and I felt reassured.
A representative from Thomson & Bancks responded to this review on 27 March, 2025:
Thank you for sharing your experience with our Wills, Trusts and Probate team! We're so glad Kath was able to make a difficult process easier for you. Your kind words mean a lot, and we're grateful for the opportunity to assist you during such a challenging time!
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Verified review
This review has been left by a verified client who used Thomson & Bancks.
Matter Type:
Wills
G.A.
Collected on:
Wills
Excellent and very personable service.
A representative from Thomson & Bancks responded to this review on 27 March, 2025:
Thank you for your feedback! We're delighted to hear you had an excellent experience and appreciated the personable service provided by Sarah and the Wills, Trusts Probate team!
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Matter Type:
Tenant Eviction
Mark
Collected on:
Property eviction
Legal processes were followed and adhered to as you would hope and expect. Response times were sometimes not great and the need to chase things up you'd not expect to have to do. Processes were done but not fully explained to us during certain stages. I'd recommend being more aware of the clients potential lack of understanding of process in legal regards and ask more about this understanding being there or not when engaging with clients.
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Verified review
This review has been left by a verified client who used Thomson & Bancks.
Matter Type:
Wills
Peter
Collected on:
Outstanding
The knowledge, information and details given by Angela is outstanding. I would recommend Angela to anyone. Incredible, outstanding service.
A representative from Thomson & Bancks responded to this review on 10 March, 2025:
Thank you, Peter! We're thrilled to hear that Angela provided outstanding Wills, Trust and Probates service. Your recommendation means a lot to us, and we truly appreciate your kind words!
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Verified review
This review has been left by a verified client who used Thomson & Bancks.
Matter Type:
Wills
Sally-Ann G
Collected on:
Friendly and Helpful
Thought all staff were very friendly and helpful
A representative from Thomson & Bancks responded to this review on 27 February, 2025:
Thank you for your feedback, Sally-Ann. We're glad you had a positive experience with Angela our Wills team.
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Verified review
This review has been left by a verified client who used Thomson & Bancks.
Matter Type:
Trusts
Mr and Mrs P
Collected on:
Fantastic and Knowledgeable Service
Kath was more than helpful - thanks
A representative from Thomson & Bancks responded to this review on 14 February, 2025:
Thank you for your feedback! We're glad to hear Kath was able to help with your Trusts.
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Reviews collected from
Hywel
Collected on:
Hywel
I have found the service provided by Thompson & Bancks to be first class, in particular Emily Wort and her team who worked Quickly and efficiently on my Land Registry case.Many thanks to them.
Hywel Jones
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Matter Type:
Residential Conveyancing
Lindsay
Collected on:
Lindsay
We have been using Thompson bank’s services for many years now and we are always amazed at how efficient and competent the staff are in relation to other companies we’ve had dealings with.
I can’t recommend them enough.
Sylvia Gillham and her team have been amazing getting us to where we need to be regarding the sale of our property. I’ve had to drop into reception on many occasions and I’m always greeted with a smile and complete competence from the staff on reception. An all round magnificent team effort. Well done to all of you for making life just that little bit less stressful. Keep up the amazing work. We will be back soon !
A representative from Thomson & Bancks responded to this review on 07 April, 2025:
Hi Lindsay. Thank you so much for your wonderful feedback! We're thrilled to hear that Sylvia and her team have provided such excellent service throughout your property sale. It's fantastic to know that you’ve experienced such efficiency and competence at every step, and that our reception staff have always been welcoming. Your kind words mean a lot to us, and we look forward to assisting you again in the future. Thanks again for making our day!
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Andrew
Collected on:
Andrew
Excellent professional service from Sylvia and the team at T&B. Sylvia's wisdom and calm guidance throughout our sale and purchase journey was an absolute God-send. Cannot recommend highly enough!
A representative from Thomson & Bancks responded to this review on 17 February, 2025:
Hi Andrew. Thank you for your wonderful feedback! We're so pleased to hear that Sylvia provided you with excellent professional service. Sylvia’s wisdom and calm guidance are truly invaluable, and we’re glad she could support you throughout your sale and purchase journey. Your recommendation means the world to us, and we appreciate your trust. If you ever need assistance in the future, we’d be happy to help!
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Matter Type:
Residential Conveyancing
Liz
Collected on:
Liz
Sylvia and her team dealt with the sale of my property very efficiently as always. I am very grateful to them all.
A representative from Thomson & Bancks responded to this review on 18 November, 2024:
Dear Liz, Thank you for your kind feedback. We're thrilled to hear that Sylvia and the team provided efficient service during your property sale. We appreciate your continued trust in us. Best regards, Thomson & Bancks
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Matter Type:
Residential Conveyancing
susan
Collected on:
susan
First class service from start to finish. Grateful thanks to Sylvia Gillham and team for making a prolonged sale and purchase process a positive and happy experience. Personal approach and excellent advice saved me making a very expensive mistake and I would highly recommend.
A representative from Thomson & Bancks responded to this review on 30 October, 2024:
Dear Susan, Thank you for your kind words! We’re thrilled that Sylvia and the team could support you throughout the process and help ensure the best outcome. Your recommendation means a lot to us! Best regards, Thomson & Bancks
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Thomson & Bancks are accredited by
About this branch
Description
From our offices in Cheltenham, Tewkesbury, Pershore and Stratford-upon-Avon we are less than an hour from Bristol, Hereford, Birmingham and Oxford. The cities of Coventry, Worcester and Gloucester are within a convenient 30 minutes travelling and we serve many clients from Malvern across Worcestershire, Evesham, Royal Leamington Spa, through Warwickshire, Broadway, the Cotswolds, Cirencester and throughout Gloucestershire including Bishops Cleeve and Ledbury. For the individual we are able to help with legal issues surrounding the buying and selling of your home, the preparation of Wills (including inheritance tax planning), and powers of attorney. We also advise on the creation and management of trusts and can offer an understanding and efficient service upon the loss of a loved one by helping with the administration of their estate. We assist with family law problems and divorce with the same careful consideration. We always seek to be firm and fair when promoting your wishes and will be frank with you as to the risks and possibilities that you may face.
Regulated by
Legal services
Personal areas of law
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Consumer
- Consumer Disputes
- Consumer Rights
- Dispute resolution - civil mediation
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - Property litigation claims
- Litigation Law
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Employment
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employment Contracts
- Employment Law
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Part Time Workers
- Pay Issue
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
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Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Annulment
- Asset protection and tax mitigation
- Change of name
- Child Abduction
- Child Access
- Child Arrangements Following Divorce
- Child Custody
- Child Law
- Child Maintenance
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Divorce
- Divorce After A Brain Or Other Serious Injury
- Divorce Mediation
- Domestic Abuse
- Domestic Violence
- Elderly care
- Family Mediation
- Family law
- Financial Matters
- Fixed Fee Divorce
- Grandparents' Rights
- High Net Worth Divorce
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Marriage and civil partnerships
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation
- Separation Agreement
- Unmarried Couples' Rights
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Housing & Property
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Evicting Squatters and Trespassers
- Extending your Lease
- Freehold Enfranchisement
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Second charges
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
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Money & Tax
- Inheritance Tax
- Tax
- Trusts
-
Wills, Trusts & Probate
- Disputed Probate
- Disputed Wills
- International
- Probate
- Trusts
- Wills
Business areas of law
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Agriculture
- Agricultural land for sale or development
- Buying and selling a farm
- Commercial contracts for farming businesses
- Employment of farm workers
- Equestrian property
- Farm partnerships and corporate structures
- Farming disputes
- Veterinary negligence
-
Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
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Company & Commercial
- Agency agreements
- Business structures and joint ventures
- Commercial Contracts and Agreements
- Commercial Law
- Commercial Litigation Matters
- Contract law
- Contractual Disputes
- Corporate Law
- Credit Control
- Debt Recovery
- Employment - business
- Franchising
- Management buyouts
- Mergers and Acquisitions
- Outsourcing agreements
- Partnership and LLP law
- Sales and Purchases
- Setting up a business
- Share option schemes
- Shareholder Agreements
- Shareholder and Partnership Disputes
- Slander
- Small businesses
- Statutory Demands
- Summary Judgment
-
Dispute Resolution
- Mediation