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Franklins Law Leighton Buzzard Limited

4.8 | 64 Reviews 64 Reviews | Housing & Property
147 Total Company Reviews info icon Housing & Property | info icon 147 Total Company Reviews Housing & Property | info icon 147 Total Company Reviews

141 Bury New Road, Whitefield, Manchester, Greater Manchester, M45 6AA

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141 Bury New Road, Whitefield, Manchester, Greater Manchester, M45 6AA

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The Solicitors Regulation Authority

Regulator ID: 8015359

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Franklins Law Leighton Buzzard Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
95%
Success
Rate
95%
Would
Recommend
Communication 4.8/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5
Trading names:
FRANKLINS LAW
Franklins Moore Terrells (FMT) Solicitors

Rankings by area of expertise

The rankings below show the areas of expertise that Franklins Law Leighton Buzzard Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Franklins Law Leighton Buzzard Limited Review Scores & Client Satisfaction Overview

4.5
Excellent
88%
Value for
Money
5% above
national average
87%
Success
Rate
5% above
national average
87%
Would
Recommend
6% above
national average
Communication 4.5/5
Initial Impressions 4.5/5
Approachability 4.5/5
Documentation Accuracy 4.5/5
Legal Knowledge 4.5/5
Value for money 4.4/5
Trading names:
FRANKLINS LAW
Franklins Moore Terrells (FMT) Solicitors

Rankings by area of expertise

The rankings below show the areas of expertise that Franklins Law Leighton Buzzard Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Franklins Law Leighton Buzzard Limited

141 Bury New Road, Whitefield, Manchester, Greater Manchester, M45 6AA

Reviews

4.8 /5 64 Reviews
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Clients say

What clients say about Franklins Law Leighton Buzzard Limited

Clients praise the firm’s expertise in conveyancing, LPAs and appeals, noting clear, reliable legal advice and thorough document handling. Reviewers value professional, compassionate client care, strong communication, patience and the ability to put clients at ease. The team is described as helpful, approachable and responsive, with staff who redirect queries efficiently and explain services clearly, giving clients confidence in achieving positive outcomes.

excellent service
reliable service
clear advice
timely documents
professional staff
helpful receptionist
compassionate help
highly recommend
understandable guidance
put at ease

ReviewSolicitors Review List

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Anonymous

Verified

Professional Service

Emily dealt with our complicated transaction in a professional manner and gave honest and clear advice when we came across challenges in the transaction. The advice always seemed sensible and easy to understand. Thank you

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Mark Cozens

Verified
Housing & Property

Handling Property Sale

Everything was done in a professional manner and we were updated by Emily on a regular basis until completion of our sale

Solicitors tagged in
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FMT Solicitors

Dear Mark, Thank you for your kind feedback. We’re pleased to hear that Emily kept you regularly updated and handled your sale professionally from start to finish. Best regards, Terrells

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Daniel Liguori

Verified
Housing & Property

Quick, thorough and communicative

Just made buying our house which is normally a fairly complex stressful process really easy. Really efficient. Communication which is often not great was outstanding. Couldn’t recommend more

FMT Solicitors

Thank you for your kind words, Daniel. We’re delighted to hear we made your home buying smooth and stress-free with clear communication.

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Tamara Jenkins

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Excellent service provided by Emily Hilliard

Emily has provided a first class service throughout our dealings with her. She is very friendly , there has been great communication throughout, Emily has been a pleasure to deal with . She is extremely understanding of our situation and has given us clear advice . She has made us feel comfortable to discuss all our concerns , throughout the process . She has great legal knowledge and we have always been so confident of her professionalism. She has always been efficient , honest , kept us up to date promptly, made everything easy for us to understand , She provides a first class friendly service . I would highly recommended Emily .

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this review

FMT Solicitors

Thank you so much for your kind words, Tamara! We're thrilled to hear that Emily has provided such excellent service and that her communication, understanding, and professionalism have made such a positive impact on your experience. It's fantastic to know that she has made you feel comfortable and confident throughout the process. We truly appreciate your recommendation, and we're so grateful for your trust in us. If you ever need assistance again, Emily and the team will be here to help!

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Tamara Jenkins

Verified

Excellent service provided with a friendly approach.

I can’t thank Terrell’s enough for all our dealings with them over the last few years. What was such an ordeal for us , they have made it all so much easier with their kind understanding of peoples circumstances and their great legal knowledge . They are extremely friendly approachable , honest , made it easier for us to understand the processes . We were kept aware stage by stage and they were always there for us with any queries , we didn’t grasp. They gave us their advice with care and compassion for us at difficult times . This was above and beyond our expectations. It took all the worries away from us , as we were so confident with everything they did for us. They have been a pleasure to deal with at all times and we thank them for their friendly approach which is so important . They are extremely professional , it is a first class service , above it all , we felt at ease , comfortable, happy to discuss our concerns , this was the most outstanding part of why I would recommend them. It does make the world of difference .

Solicitors tagged in
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FMT Solicitors

Thank you so much for your incredibly thoughtful and kind review, Tamara. We’re truly touched by your feedback, and it means a lot to us to know that we were able to support you during such a challenging time. At Terrell’s, we always aim to provide not only professional legal services but also a compassionate and understanding approach, so it’s wonderful to hear that we met your expectations in every way. We're so happy to have been able to ease your concerns and keep you informed throughout the process. Your trust and confidence in us are truly appreciated, and we’re grateful for the opportunity to have worked with you. Should you need anything in the future, we’re always here to help. Thank you once again!

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Other Reviews

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Luke

Luke

Don’t bother, you’re just paying for stress! We completed on our purchase on 03/02/2025 with Franklins, case handled by Jennifer Garner. We’re now in a position where we’re unable to complete a remortgage as Land Registry has not updated. Franklins submitted the registration with Land Registry on 01/05/2025, almost 3 months post completion. I emailed Jennifer on 06/11/2025 with a letter from my solicitor asking her to log an expedite request with Land Regiatry, chased on 27/11/2025 and still no reply. This has caused us so much stress and financial burden. Instruct another solicitor, you’ll regret it if you don’t!!

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Hengkhama

Hengkhama

I don’t have enough praises for Janice and Melissa at Franklins Law — they are absolutely amazing! They have been proactive and incredibly communicative throughout the entire process. Despite how stressful the transaction was due to delays and poor communication from the seller and the estate agent, they made the whole experience so much easier. I would 100% recommend them to anyone, especially first-time buyers.

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Carina

Carina

This has taken me a long while to put together an honest review. I used Franklins law conveyancing for the sale of my leasehold flat and unfortunately I can’t write a positive review. I was instructed Janice Gabbott (head of conveyancing) to act on my behalf but I can’t say that was fully the case. The lack of communication couldn’t have got any worse; ignored emails, ignored calls, calls not returned and so on. I felt I was having a battle with Janice throughout the whole process and felt she didn’t want to act on my behalf but instead she just wanted an easy transaction so didn’t fight for my rights but instead just kept asking me for more unnecessary money for things that wasn’t needed. My first sale fell through as my original buyer was difficult to deal with, however Franklins did nothing to fight my corner and prevent the sale from falling through. At this point, if it had been feasible to go with another solicitor for the resale of my flat I would have but I was already at a loss with the fees built up to date with Franklins. I was never informed when Janice was on leave, therefore my file would get left for weeks as although it was ‘handed to another solicitor’ nothing ever got done during those weeks, therefore delaying my completion until Jennifer Garner took over and what a difference in service, she at least seemed to be trying. Whenever I put a complaint in or raised my concerns, Janice would get defensive and argumentative with me. Very poor professionalism as you don’t do that to a paying client who is relying on you to get the sale completed. Yes, give credit where it’s due, we had deadlines and Janice ensured the deadlines were met on time, however that wasn’t purely all down to Franklins as I did half the job myself to get to the deadlines. I was constantly chasing, I made calls to people which wasn’t down to me, I got answers and fed them back to Franklins when in actual fact that’s what I was paying them to do but I did it to try and make my life a lot less stressful as Franklins did the total opposite for me. I ended up exchanging contact numbers with my buyer and we ended up dealing with most of the sale between ourselves, chasing documents, chasing management companies and supplying legal documents to both our solicitors - that can’t be right?! And to top it all off, on completion day, Janice ‘FORGOT’ to transfer my sale proceeds meaning I had to go a whole weekend without my money or my flat and I never even got a sorry, thank goodness I was not relying on that money in my account! DO NOT use Franklins Law, if I can save even just one person from using this company, my review was worth it!

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James

James

Thank you very much Janice for helping me buy my new home really happy with your services.

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Ali

Housing & Property

Ali

Great advice/support by Janice gabbot bit pricey compare to others but they know what they are doing and overall they handled my case really well

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Reviews

4.5 /5 147 Reviews
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Clients say

What clients say about Franklins Law Leighton Buzzard Limited

Clients praise the firm’s expertise in conveyancing, LPAs and appeals, noting clear, reliable legal advice and thorough document handling. Reviewers value professional, compassionate client care, strong communication, patience and the ability to put clients at ease. The team is described as helpful, approachable and responsive, with staff who redirect queries efficiently and explain services clearly, giving clients confidence in achieving positive outcomes.

excellent service
reliable service
clear advice
timely documents
professional staff
helpful receptionist
compassionate help
highly recommend
understandable guidance
put at ease

ReviewSolicitors Review List

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Professor Neil Hawke

Verified

LPA preparation

Claire Fuller provided excellent, reliable service from beginning to end.

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Tony Daly

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LPAs

Very good clear advice and navigation through a difficult LPA process…. All documents completed and actioned in good time.

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Colin Langley

Verified

Probate ( Deed only ). Excellent and professional service.

Claire was very helpful and professional throughout and also put me at ease at the beginning of the process. The service was explained to me clearly and thoroughly. I would highly recommend

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LJ

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Wills, Trusts & Probate

New Wills

Claire provided a clear and professional approach to making our wills. We appreciated her ability to answer our questions.

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JANE AND KEN ALDOUS

Verified

Excellent service.

Claire Fuller was very clear on her advice and so patient with our never ending follow up questions .

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Other Reviews

Profile image of david briszuda

david briszuda

david

I am extremely disappointed with how my case has been handled. After waiting over two months for my case to be reviewed, I then experienced a further delay of more than three weeks just to receive a response regarding my Help to Buy letter. I was ultimately informed that my case would not be dealt with, without any clear explanation. This level of delay, followed by a refusal to proceed, is completely unacceptable. I was also advised that the delays were due to staff absence and the individual handling my case leaving the company. However, internal staffing issues should not impact clients or result in such prolonged delays. The lack of communication and professionalism has caused unnecessary stress and a significant waste of my time. I expected a much higher standard of service, particularly given the time-sensitive nature of my situation. Based on my experience, I would not recommend this office and would strongly advise others to think carefully before relying on their services.

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Ian Crosby

Ian

I WISH ALL SOLICITORS were so professional. I have waited seventeen years to progress my appeal, and thankfully at long, long last I found these solicitors. I telephoned the office this morning. The receptionist was absolutely lovely, and re directed my call immediately to the right department for me to receive an update. The lady who I should perhaps not mention by name, (without her permission) couldn’t have been more helpful. What ever happens with my appeal case, I feel very confident that if any positive outcome can be achieved in light of substantial new facts (recently emerging) there is no solicitor that I have found, who can match this company. Thank You for your helpfulness and compassion.

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Special Forces

Special

Parminder was extremely helpful top notch very understandable helped me out as best he can thanks to him sincerely.👍

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D

A client

Standard service but refused to provide invoice details after sale. They completely ignored my emails and calls

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Luke

Luke

Don’t bother, you’re just paying for stress! We completed on our purchase on 03/02/2025 with Franklins, case handled by Jennifer Garner. We’re now in a position where we’re unable to complete a remortgage as Land Registry has not updated. Franklins submitted the registration with Land Registry on 01/05/2025, almost 3 months post completion. I emailed Jennifer on 06/11/2025 with a letter from my solicitor asking her to log an expedite request with Land Regiatry, chased on 27/11/2025 and still no reply. This has caused us so much stress and financial burden. Instruct another solicitor, you’ll regret it if you don’t!!

0
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