Manju
Over 12 Months of Stress, Lies, and Zero Accountability
I and my husband bought a property through GD Solicitors in June 2024, and it has been an absolute nightmare from start to finish. My husband left a review two weeks ago explaining our appalling experience with them, and since then nothing has changed. GD Solicitors publicly replied to his review asking us to “contact the client care team” — which we have done several times. The reality? You get placed on hold for hours and nobody ever answers. Not a single call has been returned. Land Registry Issue For the past year, we have been chasing GD Solicitors for an update on the Land Registry status. After constant follow-ups, we were told they were still waiting for information from the seller’s solicitor. However, when we contacted the seller’s solicitor directly, they confirmed they had sent all the necessary paperwork over a year ago. This means GD Solicitors either lied or lost critical documents. As a result, we are still living in a house that is not legally in our name. The firm has also withheld a portion of our sale proceeds. We provided all the documentation they requested to release the funds, yet the money has still not been returned. Our Verdict This is not “slow service” — it is a complete failure of professional duty. GD Solicitors were entrusted with one of the most important transactions of our lives, and they have left us with an unresolved legal and financial mess that has caused immense stress for over a year. Don’t be fooled by the other positive reviews like us — our case was a disaster. We are now escalating this matter to the Consumer Department and considering legal action. If GD Solicitors genuinely care about their clients, they must stop hiding behind unanswered phone lines and resolve both the Land Registry issue and the release of our funds immediately. To anyone reading this — my strongest advice is simple: stay away from GD Solicitors.