Matter Type:
Residential Conveyancing
Lucy
Collected on:
Disappointing
I am currently in the process of purchasing a house and thus far, my experience with JMR has been extremely disappointing. Despite my efforts to reach out for updates and assistance, there has been little to no response from them. This lack of communication has left me feeling extremely anxious and unsure about the progress of my purchase. It's very frustrating and upsetting to be left in the dark during such an important transaction. As it currently stands, I have paid for a service which I have recieved no evidence of being carried out (they were assigned in late January, it is now mid-April).
I had really hoped for better service, professionalism, and clearer communication throughout the process, and I hope the company endeavors to improve this going forward.
As such, I would caution others to consider their lack of responsiveness and communication before choosing this firm for their conveyancing needs.
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