anonymous
Very helpful & highly recommended
Great service, excellent communication. Always provided updates on my case. Highly recommended.
Solicitors tagged in
this review
TJL Solicitors LLP
Washbrook House, Lancastrian Office Centre, Talbot Road, Manchester, Greater Manchester, M32 0FP
Accepting new clients
Washbrook House, Lancastrian Office Centre, Talbot Road, Manchester, Greater Manchester, M32 0FP
Regulated by:
The Solicitors Regulation Authority
Regulator ID: 564906
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TJL Solicitors LLP Review Scores & Client Satisfaction Overview
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Value for
Money
Money
Value for money
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
Success
Rate
Rate
Satisfied with outcome
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
Would
Recommend
Recommend
Would recommend to friends and family
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
Communication
N/A
Initial Impressions
N/A
Approachability
N/A
Documentation Accuracy
N/A
Legal Knowledge
N/A
Value for money
N/A
Accreditations
TJL Solicitors LLP are accredited by
Description
At TJL Solicitors we understand that being involved in an accident or being a victim of negligence can be a very traumatic experience. We aim to take the stress out of making a negligence or personal injury claim by offering a sympathetic, honest and caring approach to your case. We understand that happy and satisfied clients are the secret to our success as a business and we are committed to securing the best result for every client, every time. With TJL you can be sure that we will give you the best advice available every step of the way. The firm is regulated and accredited to several legal and consumer organisations
Rankings by area of expertise
The rankings below show the areas of expertise that TJL Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
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TJL Solicitors LLP Review Scores & Client Satisfaction Overview
Excellent
Value for
Money
Money
Value for money
13%
above national average
About this score
This rating is based on verified client feedback and compares how this firm’s value for money is perceived against the national average. In legal services, value for money is not about being the cheapest option, but about whether clients feel the service, expertise, and outcome justified the cost. This comparison helps place client experiences in context when choosing a law firm.
13% above
national average
Success
Rate
Rate
Satisfied with outcome
14%
above national average
About this score
This rating is based on client feedback and compares how satisfied people were with the result of their legal matter against the national average for similar legal services. While every case is different and outcomes can depend on the law, the facts, and decisions made by courts or tribunals, this comparison is designed to be like for like.
When a firm has a large number of reviews, individual case differences tend to balance out over time. This makes the national average a useful benchmark for understanding how often clients feel the result achieved was fair and appropriate for their situation. Even small differences from the average can therefore reflect a meaningful difference in the overall standard of legal service provided.
14% above
national average
Would
Recommend
Recommend
Would recommend to friends and family
15%
above national average
About this score
This score shows how likely clients are to recommend this law firm to friends or family, based on verified reviews and compared with the national average. In legal matters, recommendations are usually based on trust, clarity of advice, and how supported clients felt throughout their case. This comparison helps show how consistently a firm meets those expectations.
15% above
national average
Communication
4.8/5
Initial Impressions
4.8/5
Approachability
4.8/5
Documentation Accuracy
4.8/5
Legal Knowledge
4.8/5
Value for money
4.8/5
Accreditations
TJL Solicitors LLP are accredited by
Description
At TJL Solicitors we understand that being involved in an accident or being a victim of negligence can be a very traumatic experience. We aim to take the stress out of making a negligence or personal injury claim by offering a sympathetic, honest and caring approach to your case. We understand that happy and satisfied clients are the secret to our success as a business and we are committed to securing the best result for every client, every time. With TJL you can be sure that we will give you the best advice available every step of the way. The firm is regulated and accredited to several legal and consumer organisations
Rankings by area of expertise
The rankings below show the areas of expertise that TJL Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.
Contact & Locations - TJL Solicitors LLP
Opening hours
| Monday | 09:00–17:00 |
| Tuesday | 09:00–17:00 |
| Wednesday | 09:00–17:00 |
| Thursday | 09:00–17:00 |
| Friday | 09:00–17:00 |
| Saturday | 09:00–19:00 |
| Sunday | 09:00–19:00 |
Washbrook House, Lancastrian Office Centre, Talbot Road, Manchester, Greater Manchester, M32 0FP
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What clients say about TJL Solicitors LLP
The firm specialises in personal injury, workplace accident and clinical/dental negligence claims, with strong expertise in case management, communication and achieving positive outcomes. Clients praise clear, timely updates, knowledgeable and confident legal advice, and effective negotiation that exceeded expectations. Valued soft skills include professionalism, patience, empathy, friendliness, responsiveness (including flexible contact methods), and strong client-focused support throughout lengthy or complex cases.
Excellent communication
Regular updates
Highly recommended
Professional staff
Friendly approach
Knowledgeable team
Patient service
Client-focused
Hardworking lawyers
Successful outcomes
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Reviews
4.8
/5
208 Reviews
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Clients say
What clients say about TJL Solicitors LLP
The firm specialises in personal injury, workplace accident and clinical/dental negligence claims, with strong expertise in case management, communication and achieving positive outcomes. Clients praise clear, timely updates, knowledgeable and confident legal advice, and effective negotiation that exceeded expectations. Valued soft skills include professionalism, patience, empathy, friendliness, responsiveness (including flexible contact methods), and strong client-focused support throughout lengthy or complex cases.
Excellent communication
Regular updates
Highly recommended
Professional staff
Friendly approach
Knowledgeable team
Patient service
Client-focused
Hardworking lawyers
Successful outcomes
ReviewSolicitors Review List
Andrew
1st class professional and friendlly
So I had a head injury which left me with a permanent scar from a chunk of metal that broke loose from a roller shutter door I needed help claiming compensation and after speaking with a few law firms I chose TJL because of Michelles calm but confident and knowledgeable approach to my case The communication has been brill from the start with everything explained in detail and the outcome has been better than I had hoped for Michelle always had time for my questions and worked hard to get the best result I had considered trying to take the company to court myself but now I know how much is involved Im glad I trusted TJL to do the difficult work and the no win no fee arrangement was well worth it Thanks a bunch Michelle you’re brilliant at your job and appreciate all your help and patience
Ross
Personal Injury
Fantastic firm!
From start to finish of my claim, Michelle Killilea at TJL solicitors has been absolutely fantastic! Empathetic, kind, friendly, and always available to answer my insane amount of questions without showing any frustrations with me when having to explain every single step of a claim process. Michelle explained the costs, their charges at the start which were very reasonable, especially for the amount of work she and her team put into my claim. I hope not to have another car accident or similar of course but should I, there is no other injury claim I would use than TJL Solicitors. I unreservedly recommend this firm. Fantastic work and kudos to Michelle
Sarah
PI Claim with TJL Solicitors
TJL Solicitors provided me with the very best care throughout my journey through my personal injury claim. I was assured at every turn. Staying on top of the claim was simple and appropriately outlined by their attention to detail and interest in my case. TJL were flexible, reasonable and supportive. They handled the claim professionally and I am so grateful for the outcome of the claim. Absolutely amazed! Thank you, TJL !
Darryl
Helpful, supportive and clear in communication
From the very beginning they were very helpful and made everything clear to understand. Thankyou to Philip Cookson and tjl solicitors.
Other Reviews
Elisha Farley
Elisha
I cannot thank Nicholas and the team anymore for the support, patience and efforts that were put in to my claim. Nicholas personally has always been very professional, friendly and respectful. His communication and advice has been brilliant throughout. Thank you so much I will forever be very grateful!
Mason Hunt
Mason
I went through an accident at work claim with this firm and was left very happy and impressed with the service that was provided. Michelle was working with me on this claim and all through out she was extremely helpful and knowledgeable in her approach to managing my claim. Any questions asked were answered and it gave me a lot of confidence going forward. Due to my working hours it wasn’t always easy to get in contact with me over the phone but they were more than happy to compromise and have the patience to contact me via email and were quick with a response. I would 100% recommend this firm. Thank you again.
Helen Owens
Helen
I am very grateful to TJL Solicitors and in particular Michelle Killilea for all her hard work the past 2 years in helping win our claim. Michelle was very clear from start to finish. She was both professional and friendly & caring too. I would not hesitate in recommending them. Thank you so much for all your support and help.
Beth Jones
Beth
Wha5 an amazing team!. 5.5 years of tireless work and it paid off. Mine was a dental negligence claim I couldn't recommend Russell and his team any more than I have 10 stars would have been more appropriate Beth Jones
Adam Drysdale
Adam
Dealing with Charlotte at TJL Solicitors has been a pleasure. She went above and beyond to get my claim over the line and always put my best interests first. She did everything she could to get it finished and kept me supported throughout the process. I would highly recommend her to anyone needing a solicitor who puts her client first.
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