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How Heppenstalls Solicitors Limited Compares

Value for money

!

Limited data.

This firm - 91%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Heppenstalls Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Heppenstalls Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 100%
About Right 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 90%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Heppenstalls Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Heppenstalls Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 90%
No 10%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 95%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Heppenstalls Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Heppenstalls Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 95%
No 5%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Heppenstalls Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.7/5

Reviews summary

  • Excellent

    18
  • Very Good

    0
  • Average

    1
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
janice phelps

Verified review

This review has been left by a verified client who used Heppenstalls Solicitors Limited.

janice phelps

January 18, 2024

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Collected on:

Change of will.

I would like to to thank Jesemine Somerville who was a very pleasant and professional solicitor.
I would recommend her to anyone needing a solicitor.

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Catherine Carter

Verified review

This review has been left by a verified client who used Heppenstalls Solicitors Limited.

Matter Type:

Residential Conveyancing

Catherine Carter

January 12, 2024

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Collected on:

Great service and support from a super friendly team

Throughout the process Marie, Karen, and Ben looked after me every step of the way. They were communicative and responsive. I was proactively kept up to date. They were all very friendly and reassuring which is brilliant when you are dealing with things outside of your normal comfort zone. I can't recommend them all highly enough.

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Anonymous

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This review has been left by a verified client who used Heppenstalls Solicitors Limited.

Anonymous

December 20, 2023

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Collected on:

Good but not brilliant

When I got in contact to use their services they were very quick to create the documents needed however there were mistakes in the document that had nothing to do with myself these were fixed but was quite unprofessional.

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Anonymous

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This review has been left by a verified client who used Heppenstalls Solicitors Limited.

Anonymous

December 15, 2023

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Collected on:

Excellent Notary

We have used Alex Jennings for multiple notary services and she is always, quick, efficient, informative and competitively priced. Highly recommend.

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Anonymous

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This review has been left by a verified client who used Heppenstalls Solicitors Limited.

Anonymous

September 20, 2023

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Collected on:

Friendly professional advice and service.

Excellent service. Jesamine gave clear advice and prepared the draft Will promptly. She was extremely friendly and approachable and the overall experience was excellent.

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Hilary Orchard

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This review has been left by a verified client who used Heppenstalls Solicitors Limited.

Hilary Orchard

September 06, 2023

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Collected on:

Power of attorney advice

Very helpful advice from Jesamine easy to understand and clear advice.

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Nadine Wyncoll

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This review has been left by a verified client who used Heppenstalls Solicitors Limited.

Nadine Wyncoll

August 26, 2023

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Great team, fully recommend

Fully recommend, had great service through what was a protracted sale of my property due purchaser requirements. This required the team to navigate the process very carefully and remain extremely tenacious to get this over the line - thank you Karen Crain on all you did to make it happen!

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Teresa May on behalf of my mother

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This review has been left by a verified client who used Heppenstalls Solicitors Limited.

Teresa May on behalf of my mother

August 25, 2023

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Collected on:

Heppenstalls at their best

Used Heppenstalls at Lymington to help with my mothers move, l have to say Marie Redman, Karen Crain and the lady (sorry forgot her name) have been nothing but professional, helpful and very efficient in facilitating my mothers move in a short time scale. When ever l rang the office they were always readily available and when not, always rang back when they said they would. Would recommend them. They are now currently selling a home and l expect them to be just as reliable as before.

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G Cain

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This review has been left by a verified client who used Heppenstalls Solicitors Limited.

G Cain

August 23, 2023

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Collected on:

Help with elderly parents

I contacted Danielle Harvey (New Milton) at a very difficult and stressful time. My father was suddenly taken ill, and it was a wake-up call to all of us that my parents' affairs needed a complete legal overhaul to make everything up to date. I contacted her specifically because she specialised in matters that were specific to our family needs - in our first call I knew I had found the perfect individual to help our family through a difficult time. Over the next 2 years, Danielle worked tirelessly to sort not only my parents out, but me too when I needed her prior to an unexpected surgery. As such, we now refer to her around the dinner table as 'the angel in New Milton'. Life is difficult enough as it is without having to trawl through endless legalese concerning life planning - Danielle de-mystified all of the relevant processes in a patient and ever-so-kind way. We are now on top of everything and a huge load of worry has been lifted from our shoulders - we can move forward with confidence. The reassurance that we feel knowing that she is there if/when we need her is considerable.

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Anonymous

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This review has been left by a verified client who used Heppenstalls Solicitors Limited.

Anonymous

August 21, 2023

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Collected on:

Conveyancing

We bought a house and sold a house recently and Heppenstalls were brilliant and very patient! Sarah was brilliant in taking over our case as our previous solicitor had retired. So very patient with all the panic stricken phone calls towards the end from myself and my husband. Thank you Heppenstalls for a job well done! Would not hesitate to use you again.

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Heppenstalls Solicitors Limited are accredited by

accreditation
accreditation

About this branch

Description

Our team are our most valuable asset and the reason for our success. We strive to create an environment of professionalism, trust and respect that will continuously provide our staff with motivation, challenge, and professional growth. Our group values are Cool Head, Warm Heart, Working Hands.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Investment and buy to let properties
    • Leasehold properties
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
  • Money & Tax
    • HMRC Tax Investigations and Disputes
    • Inheritance Tax
    • Tax
    • Tax Advisory Services
    • Tax Compliance Services
    • Trusts
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Commercial Property
    • Purchase and Sale Of Commercial Property
  • Regulations
    • Health and Safety
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