Heppenstalls Solicitors Limited logo

Heppenstalls Solicitors Limited

4.9 | 48 Reviews 48 Reviews | Housing & Property
80 Total Company Reviews info icon Housing & Property | info icon 80 Total Company Reviews Housing & Property | info icon 80 Total Company Reviews

South Wing, Lymington Town Hall, Avenue Road, Lymington, Hampshire, SO41 9BF

01590 689500

Accepting new clients

South Wing, Lymington Town Hall, Avenue Road, Lymington, Hampshire, SO41 9BF

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 561060

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Heppenstalls Solicitors Limited |

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Heppenstalls Solicitors Limited only have 80 reviews listed.

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4.9
Excellent
48 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Heppenstalls Solicitors Limited are accredited by

The Law Society accreditation awarded to Heppenstalls Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Heppenstalls Solicitors Limited

Description

We are Heppenstalls, a team of friendly legal professionals who are accessible, efficient and approachable. Based in Lymington and New Milton, we have provided quality legal services in the New Forest for over 120 years. Our strength is in our people and our company values to deliver a personalised solution.

Rankings by area of expertise

Local 2 / 5
National 880 / 11,165
4.7
Excellent
80 Reviews
93%
Value for
Money
10% above
national average
95%+
Success
Rate
14% above
national average
94%
Would
Recommend
13% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Heppenstalls Solicitors Limited are accredited by

The Law Society accreditation awarded to Heppenstalls Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Heppenstalls Solicitors Limited

Description

We are Heppenstalls, a team of friendly legal professionals who are accessible, efficient and approachable. Based in Lymington and New Milton, we have provided quality legal services in the New Forest for over 120 years. Our strength is in our people and our company values to deliver a personalised solution.

Rankings by area of expertise

Contact details

01590 689500
enquiries@heppenstalls.co.uk
www.heppenstalls.co.uk

South Wing, Lymington Town Hall, Avenue Road, Lymington, Hampshire, SO41 9BF

Reviews

4.9 /5 48 Reviews
Filter your results
Star rating

    Rating

    Clients say

    Reviews suggest the firm specialises in conveyancing, property purchases and sales, mortgage matters, wills and probate, including complex cases. Clients value the team’s professionalism, patience, clear explanations, regular updates, efficiency and reassuring, friendly manner. Several praised the firm for making stressful transactions feel simple and for handling matters with care and attention to detail. Negative feedback focused on delays and poor communication in a wills amendment matter, with slow progress, missed updates and frustration over lack of continuity and responsiveness.

    Helpful support
    Clear explanations
    Kept updated
    Professional service
    Prompt communication
    Calm professionalism
    Efficient service
    Patient throughout
    Quick exchange
    Delays in progress

    ReviewSolicitors Review List

    Profile image of Anonymous

    Anonymous

    Verified
    Housing & Property

    Professional , supportive service.

    I had a really positive experience with Olivia and the whole team throughout the purchase of my new home. Buying a property can be a stressful and complicated process, especially as a first-time buyer, but Olivia was incredibly helpful, patient and supportive from start to finish. She always took the time to explain things clearly, kept me updated and helped me feel reassured whenever I had questions or concerns. I’m extremely grateful for all her hard work and support, and I would happily recommend Olivia and the team to anyone looking for a friendly, professional and reliable solicitor. Thank you so much for helping me through such an important milestone in my life!

    Legal experts tagged in
    this review

    legal expert Olivia Hiscock Olivia Hiscock

    from Heppenstalls Solicitors Limited

    Thank you so much for taking the time to share such a thoughtful review! Buying your first home is a monumental milestone, and we know how overwhelming the process can feel. We are thrilled to hear that Olivia’s patience, clear guidance, and supportive approach gave you peace of mind from start to finish. We take great pride in making legal advice approachable and stress-free, so your high recommendation is appreciated. We will be sure to pass your lovely comments along to Olivia, and we wish you every happiness in your new home!

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Aimee Durnell

    Aimee Durnell

    Housing & Property

    Helpful and professional

    This has been my first experience of selling a house - my mother's - so a very emotional and bewildering time for me. I have found Heppenstalls to be a fantastic supporting force and in particular Sarah Lines, who with calm professionalism simplified the process for me. I found her to be reassuring and helpful answering my queries. I would recommend Heppenstalls and Sarah's support.

    Legal experts tagged in
    this review

    legal expert Sarah Lines Sarah Lines

    from Heppenstalls Solicitors Limited

    Thank you for your feedback, Aimee. We are pleased to hear that Sarah provided such calm and reassuring support during what was clearly an emotional and unfamiliar experience. We really appreciate your recommendation of Heppenstalls and Sarah.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Rodger French

    Rodger French

    Steady, professional, unflappable, and informing

    With a difficult buyers solicitor and buyers that were dragging their feet, Sarah (Lines) battled on and gently pushed the legal's through in a calm, professional, informative manner. Thoroughly recomend

    Legal experts tagged in
    this review

    legal expert Sarah Lines Sarah Lines

    A representative from Heppenstalls Solicitors Limited responded to this review

    Thank you for taking the time to share your feedback. We’re so pleased to hear that Sarah’s calm and professional approach helped keep everything moving and made the process a little easier.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Melanie Ogden

    Melanie Ogden

    Housing & Property

    First Class Prompt Service

    Just a great experience. Sarah was very friendly, nothing was too much trouble. Prompt reply and communication. Whole conveyacing process was easy and quick. Definitely recommend.

    Legal experts tagged in
    this review

    legal expert Sarah Lines Sarah Lines

    from Heppenstalls Solicitors Limited

    Hi Melanie, we really appreciate you taking the time to leave a review. We are delighted that Sarah was able to provide such positive support throughout your matter. Your recommendation means a great deal to us, and we will be sure to pass your comments on to Sarah.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Judith Davies

    Judith Davies

    Verified
    Housing & Property

    Conveyancing

    Olivia Hiscock was professional , diligient, efficient and knowledgeable whilst also appreciating my own personal circumstances.

    Legal experts tagged in
    this review

    legal expert Olivia Hiscock Olivia Hiscock

    from Heppenstalls Solicitors Limited

    We are so grateful for your review, Judith! It is fantastic to hear that Olivia was so diligent, efficient, and understanding of your personal situation throughout your conveyancing process. Thank you for choosing us for your property journey!

    0
    Collected on: ReviewSolicitor collection source logo

    Reviews

    4.7 /5 80 Reviews
    Filter your results
    Star rating

      Rating

      Clients say

      Reviews suggest the firm specialises in conveyancing, property purchases and sales, mortgage matters, wills and probate, including complex cases. Clients value the team’s professionalism, patience, clear explanations, regular updates, efficiency and reassuring, friendly manner. Several praised the firm for making stressful transactions feel simple and for handling matters with care and attention to detail. Negative feedback focused on delays and poor communication in a wills amendment matter, with slow progress, missed updates and frustration over lack of continuity and responsiveness.

      Helpful support
      Clear explanations
      Kept updated
      Professional service
      Prompt communication
      Calm professionalism
      Efficient service
      Patient throughout
      Quick exchange
      Delays in progress

      ReviewSolicitors Review List

      Profile image of Anna Hudson and Mike Cottam

      Anna Hudson and Mike Cottam

      Verified

      Excellent solicitors

      Anastasia Davenport is an excellent solicitor, alongside the wider Heppenstalls team. We experienced brilliant communication throughout the whole process and any questions we had were thoughtfully answered in a timely manner. We would highly recommend using them and have no complaints.

      Solicitors tagged in
      this review

      legal expert Anastasia Davenport Anastasia Davenport

      from Heppenstalls Solicitors Limited

      We appreciate your recommendation. It is great to hear that Anastasia and the wider team provided such attentive support and kept everything running smoothly throughout. Thank you for choosing Heppenstalls Solicitors.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Anonymous

      Anonymous

      Verified
      Housing & Property

      Professional , supportive service.

      I had a really positive experience with Olivia and the whole team throughout the purchase of my new home. Buying a property can be a stressful and complicated process, especially as a first-time buyer, but Olivia was incredibly helpful, patient and supportive from start to finish. She always took the time to explain things clearly, kept me updated and helped me feel reassured whenever I had questions or concerns. I’m extremely grateful for all her hard work and support, and I would happily recommend Olivia and the team to anyone looking for a friendly, professional and reliable solicitor. Thank you so much for helping me through such an important milestone in my life!

      Legal experts tagged in
      this review

      legal expert Olivia Hiscock Olivia Hiscock

      from Heppenstalls Solicitors Limited

      Thank you so much for taking the time to share such a thoughtful review! Buying your first home is a monumental milestone, and we know how overwhelming the process can feel. We are thrilled to hear that Olivia’s patience, clear guidance, and supportive approach gave you peace of mind from start to finish. We take great pride in making legal advice approachable and stress-free, so your high recommendation is appreciated. We will be sure to pass your lovely comments along to Olivia, and we wish you every happiness in your new home!

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Aimee Durnell

      Aimee Durnell

      Housing & Property

      Helpful and professional

      This has been my first experience of selling a house - my mother's - so a very emotional and bewildering time for me. I have found Heppenstalls to be a fantastic supporting force and in particular Sarah Lines, who with calm professionalism simplified the process for me. I found her to be reassuring and helpful answering my queries. I would recommend Heppenstalls and Sarah's support.

      Legal experts tagged in
      this review

      legal expert Sarah Lines Sarah Lines

      from Heppenstalls Solicitors Limited

      Thank you for your feedback, Aimee. We are pleased to hear that Sarah provided such calm and reassuring support during what was clearly an emotional and unfamiliar experience. We really appreciate your recommendation of Heppenstalls and Sarah.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Rodger French

      Rodger French

      Steady, professional, unflappable, and informing

      With a difficult buyers solicitor and buyers that were dragging their feet, Sarah (Lines) battled on and gently pushed the legal's through in a calm, professional, informative manner. Thoroughly recomend

      Legal experts tagged in
      this review

      legal expert Sarah Lines Sarah Lines

      A representative from Heppenstalls Solicitors Limited responded to this review

      Thank you for taking the time to share your feedback. We’re so pleased to hear that Sarah’s calm and professional approach helped keep everything moving and made the process a little easier.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Melanie Ogden

      Melanie Ogden

      Housing & Property

      First Class Prompt Service

      Just a great experience. Sarah was very friendly, nothing was too much trouble. Prompt reply and communication. Whole conveyacing process was easy and quick. Definitely recommend.

      Legal experts tagged in
      this review

      legal expert Sarah Lines Sarah Lines

      from Heppenstalls Solicitors Limited

      Hi Melanie, we really appreciate you taking the time to leave a review. We are delighted that Sarah was able to provide such positive support throughout your matter. Your recommendation means a great deal to us, and we will be sure to pass your comments on to Sarah.

      0
      Collected on: ReviewSolicitor collection source logo

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