Heppenstalls Solicitors Limited logo

Heppenstalls Solicitors Limited

4.9 | 45 Reviews 45 Reviews | Housing & Property
76 Total Company Reviews info icon Housing & Property | info icon 76 Total Company Reviews Housing & Property | info icon 76 Total Company Reviews

82 Station Road, New Milton, Hampshire, BH25 6LG

Accepting new clients

82 Station Road, New Milton, Hampshire, BH25 6LG

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 559304

Heppenstalls Solicitors Limited |

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Heppenstalls Solicitors Limited only have 76 reviews listed.

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Heppenstalls Solicitors Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 5.0/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Heppenstalls Solicitors Limited are accredited by

The Law Society accreditation awarded to Heppenstalls Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Heppenstalls Solicitors Limited

Description

Heppenstalls Solicitors have been providing expert legal services since 1893, with offices in New Milton and Lymington. Specialising in Wills, Estate and Trust Management, Notary Services, Conveyancing, Property Matters, Mediation, and Probate, we offer tailored legal support to individuals, families, and businesses. We are committed to delivering high-quality, professional advice and assistance for all your legal needs.

Rankings by area of expertise

The rankings below show the areas of expertise that Heppenstalls Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Heppenstalls Solicitors Limited Review Scores & Client Satisfaction Overview

4.7
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
14% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.6/5

Accreditations

Heppenstalls Solicitors Limited are accredited by

The Law Society accreditation awarded to Heppenstalls Solicitors Limited
Conveyancing Quality Scheme accreditation awarded to Heppenstalls Solicitors Limited

Description

Heppenstalls Solicitors have been providing expert legal services since 1893, with offices in New Milton and Lymington. Specialising in Wills, Estate and Trust Management, Notary Services, Conveyancing, Property Matters, Mediation, and Probate, we offer tailored legal support to individuals, families, and businesses. We are committed to delivering high-quality, professional advice and assistance for all your legal needs.

Rankings by area of expertise

The rankings below show the areas of expertise that Heppenstalls Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Heppenstalls Solicitors Limited

82 Station Road, New Milton, Hampshire, BH25 6LG

Reviews

4.9 /5 45 Reviews
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Rating

Clients say

What clients say about Heppenstalls Solicitors Limited

The firm is praised for conveyancing, property sales and purchases, mortgage work, wills, probate and estate administration. Clients value its knowledgeable, efficient and professional approach, with clear, practical advice, prompt communication, patience and reassuring client care that helps make stressful transactions smooth, especially for first-time buyers and bereavement-related matters. However, some clients reported frustrating delays in will amendments, poor follow-up and weak communication, with work appearing to stall when staff were unavailable. Overall, reviews reflect strong legal expertise and people skills, but occasional inconsistency in responsiveness and turnaround times.

Professional service
Efficient handling
Knowledgeable advice
Clear communication
Great client care
Patient support
Stress-free experience
Quick exchange
Prompt updates
Delayed progress

ReviewSolicitors Review List

Profile image of Rodger French

Rodger French

Steady, professional, unflappable, and informing

With a difficult buyers solicitor and buyers that were dragging their feet, Sarah (Lines) battled on and gently pushed the legal's through in a calm, professional, informative manner. Thoroughly recomend

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Melanie Ogden

First Class Prompt Service

Just a great experience. Sarah was very friendly, nothing was too much trouble. Prompt reply and communication. Whole conveyacing process was easy and quick. Definitely recommend.

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Judith Davies

Verified
Housing & Property

Conveyancing

Olivia Hiscock was professional , diligient, efficient and knowledgeable whilst also appreciating my own personal circumstances.

Legal experts tagged in
this review

from Heppenstalls Solicitors Limited

We are so grateful for your review, Judith! It is fantastic to hear that Olivia was so diligent, efficient, and understanding of your personal situation throughout your conveyancing process. Thank you for choosing us for your property journey!

0
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Andrew

Verified
Housing & Property

Excellent service with first property

Olivia offered clear, practical advice, explained each step in straightforward terms, and kept me regularly updated throughout the process. Her efficiency, attention to detail, and excellent client care made the entire experience smooth and reassuring. I would highly recommend her for mortgage and conveyancing matters.

Legal experts tagged in
this review

from Heppenstalls Solicitors Limited

Thank you so much for taking the time to share your experience Andrew! We are absolutely delighted to hear that Olivia provided such excellent client care during your mortgage and conveyancing matter. Olivia prides herself on delivering clear, practical advice and ensuring that her clients are kept regularly updated, so it is wonderful to know that she made the entire process feel smooth and reassuring for you. We will be sure to pass your kind words and high recommendation along to Olivia. Thank you for choosing our firm, and we wish you all the very best!

0
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Profile image of Holly

Holly

Verified
Housing & Property

First time buyers

Olivia supported my partner and I through the purchase of our first home. The process start to finish was a breeze thanks to Olivia, she made us feel at ease anwsering any questions/queries we had. We have recommended Olivia to our friends/family as we know first hand she will provide a great service.

Legal experts tagged in
this review

from Heppenstalls Solicitors Limited

Thank you so much for this wonderful review Holly! Buying your first home is a massive milestone, and we are absolutely delighted to hear that Olivia made the entire process feel like a breeze for you and your partner. Ensuring our clients feel completely at ease and well-supported with every question answered is exactly what we strive for. There is truly no higher compliment than recommending Olivia to your friends and family, and we are incredibly grateful for your support. Huge congratulations on your very first home, and we wish you both a lifetime of happiness there!

0
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Reviews

4.7 /5 76 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Heppenstalls Solicitors Limited

The firm is praised for conveyancing, property sales and purchases, mortgage work, wills, probate and estate administration. Clients value its knowledgeable, efficient and professional approach, with clear, practical advice, prompt communication, patience and reassuring client care that helps make stressful transactions smooth, especially for first-time buyers and bereavement-related matters. However, some clients reported frustrating delays in will amendments, poor follow-up and weak communication, with work appearing to stall when staff were unavailable. Overall, reviews reflect strong legal expertise and people skills, but occasional inconsistency in responsiveness and turnaround times.

Professional service
Efficient handling
Knowledgeable advice
Clear communication
Great client care
Patient support
Stress-free experience
Quick exchange
Prompt updates
Delayed progress

ReviewSolicitors Review List

Profile image of Rodger French

Rodger French

Steady, professional, unflappable, and informing

With a difficult buyers solicitor and buyers that were dragging their feet, Sarah (Lines) battled on and gently pushed the legal's through in a calm, professional, informative manner. Thoroughly recomend

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Melanie Ogden

Melanie Ogden

First Class Prompt Service

Just a great experience. Sarah was very friendly, nothing was too much trouble. Prompt reply and communication. Whole conveyacing process was easy and quick. Definitely recommend.

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Lisette Faber

Lisette Faber

Maria Page

A very big thank you to Maria, an exceptional trainee solicitor, and her team as she helped me navigate through a complex matter. She will do extremely well in her chosen career.

Legal experts tagged in
this review

A representative from Heppenstalls Solicitors Limited responded to this review

Thank you for the lovely feedback. We’re so pleased Maria and the team could help.

0
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Profile image of Judith Davies

Judith Davies

Verified
Housing & Property

Conveyancing

Olivia Hiscock was professional , diligient, efficient and knowledgeable whilst also appreciating my own personal circumstances.

Legal experts tagged in
this review

from Heppenstalls Solicitors Limited

We are so grateful for your review, Judith! It is fantastic to hear that Olivia was so diligent, efficient, and understanding of your personal situation throughout your conveyancing process. Thank you for choosing us for your property journey!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Tim Webb

Tim Webb

Verified

Alex Jennings

Alex - what a star. She was helpful, professional, courteous and efficient. I would not hesitate for a second to recommend Happenstalls and Alex J.

Solicitors tagged in
this review

from Heppenstalls Solicitors Limited

Your hesitation-free recommendation of Happenstalls and Alex means the world to us, Tim. Thank you, and we wish you all the very best!

0
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