National Legal Service Limited

This review is for a different branch.

I had been constantly contacting the National Legal Service since my last court hearing because I have every right as a client to find out when my next court hearing would be because the paralegal does not keep me updated and her unprofessional response today was that I do not need to keep calling her office but instead I must send an email what rubbish is this. You as a paralegal who suppose to be doing her job properly should be contacting me instead as I am the “Victim” not you and I find your email Ms Daisy Middleton very rude and unprofessional. Every time I was contacting you, your giving me the same dry response that you’ve been constantly contacting the court for an update which i do not even believe. If I knew that I was going to get a slack service from the National Legal Service I would have never of got in contact with you in the first place.

I am sorry when I woman is or coming out of an abusive relationship authorities in the UK do not know how to be supportive nor show empathy for the female victim which is a big problem for me.

I’ve lost trust for the “National Legal Service as a whole including the Family court in Central because all I’ve been told by Ms Daisy Middleton is that there is a interim court order in place which is not even the point because when I had attended the court on the 7th May 2025 the court said that they were going to grant the final order there and then and then as soon as I left the court on that day the court decided to not issue the final court order therefore what has caused this discrepancy and dishonesty because that is not fear on me at all. Now I have to wait longer than 28 days for the court to list my final hearing date which was not stated on my last correspondence it said that I would get another court hearing date listed within 28 days since my last final hearing date that was booked on the Wednesday 7th May 2025.

All of you are absolute liars.

This review is for a different branch.

2 months ago
Absolutely Amazing service and I must give a special mention to two staff members especially Elizabeth hay &Helen Oakes who was my solicitor but she was not just a solicitor to me an advisor someone who takes great care and has such compassion with helen it's not just the about earning a living she actually really cares about her clients.
I was going through a very difficult time and without helen it woukd have been much more difficult. I can not recommend these guys any more 5 stars doesn't really cut it. And they still continue to support me even after the closure of the file. Amazing
Thanks National Legal Service you helped me change my life .

Kevin Miller

This review is for a different branch.

2 months ago
Absolutely Amazing service and I must give a special mention to two staff members especially Elizabeth hay &Helen Oakes who was my solicitor but she was not just a solicitor to me an advisor someone who takes great care and has such compassion with helen it's not just the about earning a living she actually really cares about her clients.
I was going through a very difficult time and without helen it woukd have been much more difficult. I can not recommend these guys any more 5 stars doesn't really cut it. And they still continue to support me even after the closure of the file. Amazing
Thanks National Legal Service you helped me change my life .

Kevin Miller

This review is for a different branch.

Jasmin Khatun assisted me my case she dealt with the matter very professionally and politely, understanding of my circumstances.
Jasmin was incredibly friendly and professional, she maintains constant and thorough contact with you keeping you up to date with everything. Kept me updated with everything.
She is an asset to The National Legal service and deserves praise and recognition for all she does. I would highly recommend her to anyone.

This review is for a different branch.

I had a case going on for about 2 years and finally all has come to an end, Dexter Bonner and his team was very good and knew how to deal with the case even in difficult circumstances, i am very pleased with the out come and working with Dexter who I felt very comfortable with and he had no judgement of me and that felt really good to see. very good company anytime I couldn't get hold of Dexter I would ring the Reception and they would pass the message on and I'll get a response. I just want to thank you for your hard work.

David Sylvester

This review is for a different branch.

I do not even know where to begin, Annie.. i will be eternally grateful to you, you saved my case and got the best outcome for me and my girls, you are caring, kind, compassionate, robust, strong willed and fight for what you believe in, i have complete faith and trust in you, and i never doubted you for a second, i could scream to the rooftops about how incredible you are, and i will recommend you to anyone and everyone.

You went above and beyond for me and was there regardless of days and time. You are a credit to whomever you work with and whatever company you work for.

You are an incredible person and i wish you the best in your life and your career.

I highly recommend Anne Francis and her outstanding team.

This review is for a different branch.

I join national Legal Service in June or Jul 1024 I was apposed a lawyer she was very understanding caring and hand on with my matter.