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Girlings Personal Injury Claims Ltd

Stourside Place, 35-41 Station Road, Ashford, Kent, TN23 1PP

Accepting new clients

Stourside Place, 35-41 Station Road, Ashford, Kent, TN23 1PP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8003170

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Girlings Personal Injury Claims Ltd only have 79 reviews listed.

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Girlings Personal Injury Claims Ltd Review Scores & Client Satisfaction Overview

No Reviews
No data
Value for
Money
83% below
national average
No data
Success
Rate
82% below
national average
No data
Would
Recommend
81% below
national average
Communication N/A
Initial Impressions N/A
Approachability N/A
Documentation Accuracy N/A
Legal Knowledge N/A
Value for money N/A

Accreditations

Girlings Personal Injury Claims Ltd are accredited by

Clinical Negligence accreditation awarded to Girlings Personal Injury Claims Ltd
The Law Society accreditation awarded to Girlings Personal Injury Claims Ltd

Description

We are a Kent based company, operating out of Canterbury. We are affiliated to Girlings, who have additional offices in Ashford and Herne Bay. We specialise solely in injury claims (accident claims, medical/clinical negligence claims and criminal injuries) and can advise on a No Win No Fee basis, where appropriate. All our staff are friendly and approachable.

Rankings by area of expertise

The rankings below show the areas of expertise that Girlings Personal Injury Claims Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Girlings Personal Injury Claims Ltd Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
16% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
18% above
national average
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Girlings Personal Injury Claims Ltd are accredited by

Clinical Negligence accreditation awarded to Girlings Personal Injury Claims Ltd
The Law Society accreditation awarded to Girlings Personal Injury Claims Ltd

Description

We are a Kent based company, operating out of Canterbury. We are affiliated to Girlings, who have additional offices in Ashford and Herne Bay. We specialise solely in injury claims (accident claims, medical/clinical negligence claims and criminal injuries) and can advise on a No Win No Fee basis, where appropriate. All our staff are friendly and approachable.

Rankings by area of expertise

The rankings below show the areas of expertise that Girlings Personal Injury Claims Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Girlings Personal Injury Claims Ltd

Stourside Place, 35-41 Station Road, Ashford, Kent, TN23 1PP

Reviews

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Clients say

What clients say about Girlings Personal Injury Claims Ltd

The firm specialises in clinical and medical negligence, demonstrating strong legal expertise, case management and ability to select suitable experts and counsel. Clients value the team’s compassion, empathy, clear communication, patience, adaptability (including tailoring paperwork) and consistent support throughout long, complex claims. Praise highlights professionalism, thoroughness and perseverance leading to satisfactory financial outcomes. Criticisms are limited: delays in lengthy cases were experienced, though clients generally attribute these to case complexity rather than the firm’s conduct.

compassionate staff
approachable team
clear communication
expert knowledge
thorough guidance
patient support
diligent representation
successful outcome
case delays
paperwork overload

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Reviews

5.0 /5 79 Reviews
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Star rating

Rating

Clients say

What clients say about Girlings Personal Injury Claims Ltd

The firm specialises in clinical and medical negligence, demonstrating strong legal expertise, case management and ability to select suitable experts and counsel. Clients value the team’s compassion, empathy, clear communication, patience, adaptability (including tailoring paperwork) and consistent support throughout long, complex claims. Praise highlights professionalism, thoroughness and perseverance leading to satisfactory financial outcomes. Criticisms are limited: delays in lengthy cases were experienced, though clients generally attribute these to case complexity rather than the firm’s conduct.

compassionate staff
approachable team
clear communication
expert knowledge
thorough guidance
patient support
diligent representation
successful outcome
case delays
paperwork overload

ReviewSolicitors Review List

Profile image of anonymous

anonymous

Personal Injury - Medical Negligence Claim

My case began in 2018 after I became a victim of medical negligence. I approached Girlings as I believed I had a rightful case and needed support and guidance through what was an extremely difficult and challenging time. From the very beginning, Girlings were welcoming, approachable, and showed genuine care and understanding. They took on my case and supported me throughout the entire process with compassion, professionalism, and no prejudice. They treated me as an individual, listened to my concerns, understood my needs, and accepted me for who I am. I would like to extend a very special thank you to Kate Kennell and her team for their dedication, commitment, and determination in fighting my complex medical negligence case over several years. Their expertise, perseverance, and belief in my case helped achieve a successful outcome, and I will always be grateful for the work they put into securing justice for me. The journey was long and, at times, incredibly challenging, but I always felt supported by a team that genuinely cared about my wellbeing and achieving the best possible result. Their professionalism and compassion made a significant difference throughout the process. I am extremely grateful to Girlings, Kate Kennell, and the whole team for the support they provided from start to finish. I would have no hesitation in recommending Girlings to anyone who needs legal support in the future. They provide not only expert legal guidance but also the care, understanding, and reassurance that people need during some of the most difficult moments of their lives. Thank you once again to Kate Kennell and the entire Girlings team for everything you have done for me.

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John Pattison

Verified
Personal Injury

So professional but welcoming

Clare has so much experience in the field of clinical negligence that she hand picks the right experts including the barrister for the case. My case was prolonged and it took 41/2 years to settle but not through the fault of Girling’s. However, I was thoroughly happy with the claim awarded at the end of the day and it is testament to both Clare Milne’s professionalism and that of our barrister Rory Badenoch that it was settled to my satisfaction. The financial outcome will make me and my wife’s remaining years just a bit more comfortable to bear. The whole team at Girlings were brilliant so thanks to Clare, Michelle and Madeleine for their service.

Solicitors tagged in
this review

from Girlings Personal Injury Claims Ltd

Dear John. Thank you for your kind feedback. We are pleased to hear that Clare's expertise and careful selection of experts, along with the support of the wider team, helped achieve a satisfactory outcome in your clinical negligence claim. We are also glad that you felt well supported throughout what was a long process, and that the final result will make a meaningful difference to you and your wife. We really appreciate you taking the time to share your experience.

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Susan Mortley

Verified
Clinical Negligence

Clinical Negligence Claim

Clare Milne and her team held my hand, provided continual strength and guidance and managed the difficult process of claiming for a life changing event I never expected to happen. Taking legal steps wasn’t an easy decision and it was such a relief to have someone with Clare’s professional knowledge and experience lead the claim on my behalf. I would thoroughly recommend Clare and Girlings to anyone looking to engage a solicitor in this sector.

Solicitors tagged in
this review

from Girlings Personal Injury Claims Ltd

Thank you for your high recommendation. We are so pleased that Clare Milne and her team could provide the strength and guidance you needed during such a difficult time. It is a relief to know that Clare’s expertise made the legal process easier for you. We will certainly pass your kind words along to her and the team.

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Anonymous

Verified

5 star service

Girlings have been dealing with my daughters accident claim for the last 3.5 years and then they took on my claim in relation to my daughters accident. Raphaelle has been exceptional dealing with my claim and I cannot fault her in anyway. She was always so understanding, knowledgeable and explained everything clearly. I am dyslexic so I found the overload of paperwork very overwhelming, after expressing this to Raphaelle she put me straight at ease and adapted the paperwork so it was more manageable for me to be able to understand. She was extremely helpful, kind, respectful and a dependable communicator. I can’t thank Raphaelle enough for making what could have been a very stressful time very stress free. Thank you

Legal experts tagged in
this review

from Girlings Personal Injury Claims Ltd

Thank you for your review. We’re pleased to hear Raphaelle provided such supportive, clear and understanding assistance throughout your claim, and took the time to adapt communication to help make the process more manageable for you.

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Carly

Verified

Clinical Negligence

Clare has been extremely meticulous, thorough and honest. She kept me informed every step of the way and responded to any queries straight away. Thank you for your help and advice with this.

Solicitors tagged in
this review

from Girlings Personal Injury Claims Ltd

Thank you for your kind feedback, Carly. We're very pleased to hear you were satisfied with the service Clare provided.

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