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How Girlings Personal Injury Claims Ltd Compares

Value for money

!

Limited data.

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Girlings Personal Injury Claims Ltd on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Girlings Personal Injury Claims Ltd. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Girlings Personal Injury Claims Ltd and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Girlings Personal Injury Claims Ltd performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Girlings Personal Injury Claims Ltd and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Girlings Personal Injury Claims Ltd compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Girlings Personal Injury Claims Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

5.0/5

Reviews summary

  • Excellent

    52
  • Very Good

    0
  • Average

    1
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Sabina

Verified review

This review has been left by a verified client who used Girlings Personal Injury Claims Ltd.

Matter Type:

Serious injury by dangerous driving

Sabina

April 18, 2024

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Collected on:

Injury claim

From the moment I first contacted Raphaelle until the conclusion of my claim a year later, I always felt I was in safe hands. I was genuinely impressed by how professional and conscientious she was, always taking the time to explain things clearly and thoroughly, and I really appreciated her meticulous approach. Injury claims and the circumstances leading to them can be very stressful and emotional, and Raphaelle always treated me and my claim with utmost consideration and respect, I genuinely felt comforted by having her in my corner. It truly was refreshing to find someone so dedicated to giving a first class service.

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Mark Wignall

Verified review

This review has been left by a verified client who used Girlings Personal Injury Claims Ltd.

Mark Wignall

April 16, 2024

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Collected on:

Fantastic Service

Having found myself in a position to require legal advice after contracting Legionella I chose Girlings based on clients reviews. I certainly did not regret my decision!

I found all members of staff extremely helpful, and my solicitor Jonathan was a credit to the company. He strived hard to get myself as much compensation as possible and kept me informed constantly of the progress. He was always very approachable and calm and sensitive to my condition and requirements.

My claim has now been settled with a very suitable outcome.

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Anonymous

Verified review

This review has been left by a verified client who used Girlings Personal Injury Claims Ltd.

Matter Type:

Accidents In Public Places

Anonymous

April 06, 2024

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Collected on:

Claim for shoulder injury

Ms Davies was very professional in handling my claim, displaying a wealth of knowledge on how to bring it to a satisfactory conclusion. I would not hesitate in requesting her services should an occasion arise in the future.

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Anonymous

Verified review

This review has been left by a verified client who used Girlings Personal Injury Claims Ltd.

Matter Type:

Car Accident

Anonymous

March 01, 2024

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Collected on:

Great firm to work with

I moved to Girlings from another firm as the previous firm had sat on my claim for over 12 months and done absolutely nothing. From the moment I moved to Girlings I knew I had made the right choice. Raphaelle charged into action and got more work completed in a month that had been done in 12 months. From then on I knew I was in a safe pair of hands.

I highly recommend Girlings as an excellent legal firm to work with.

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Agnieszka Tenteroba

Verified review

This review has been left by a verified client who used Girlings Personal Injury Claims Ltd.

Agnieszka Tenteroba

January 09, 2024

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Collected on:

Doskonały

You are distinguished by a professional approach, good communication via emails, and above all, efficiency!
Many thanks for your support!!!

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David

Verified review

This review has been left by a verified client who used Girlings Personal Injury Claims Ltd.

Matter Type:

Clinical Negligence

David

November 28, 2023

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Collected on:

Medical

Girlings are a first class solicitors they did everything possible to fight my case I would recommend girlings 100%

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Christine

Verified review

This review has been left by a verified client who used Girlings Personal Injury Claims Ltd.

Christine

October 27, 2023

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Collected on:

Fantastic team!

I came to Girlings after the NHS caused my son to go blind in his left eye. Clare and her team from the beginning done everything and supported us so much through this horrible experience. There will never be enough words to say how grateful we are and for the outcome you got for my son. I will forever be grateful to this amazing team. They went above and beyond, nothing will bring back my son sight but the outcome was so good for him and to get an apology at last from the NHS wouldn’t have been possible without Clare! I would highly recommend this amazing team, they give 100% and treat you like friends and with so much respect.

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Kim Symes

Verified review

This review has been left by a verified client who used Girlings Personal Injury Claims Ltd.

Matter Type:

Medical Negligence

Kim Symes

August 09, 2023

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Collected on:

Professional and Friendly

A positive experience, in which we were always very clear about what we needed to do and what was going to happen. Complicated legal arrangements were explained in everyday language, keeping the stress to a minimum. Telephone conversations and emails were always very friendly and supportive, while also 100% professional.

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Judith Johnson

Verified review

This review has been left by a verified client who used Girlings Personal Injury Claims Ltd.

Matter Type:

Accidents In Public Places

Judith Johnson

August 09, 2023

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Collected on:

Injury claim

From start to finish, I was treated with the utmost courtesy and respect, developing a good relationship with Raphaelle and her team. She guided me through all the rabbit warrens of the claim and gave clear answers to my queries. Emails were promptly answered and telephone appointments were timely. I would highly recommend Raphaelle and Girlings to anyone wishing to make an injury claim.

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Sarah Broadhurst

Verified review

This review has been left by a verified client who used Girlings Personal Injury Claims Ltd.

Sarah Broadhurst

July 31, 2023

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Collected on:

Quick

Had a fall, which resulted in some injuries.
The fall was due to miss care and neglect of a well known brands car park.

Everything from consultations, medical care and compensation was taken care of by my solicitor Rabina.

A quality firm which understands the aspect of a persons loss and suffering.

Thank you girlings.

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Reviews collected from

Chris

Chris

July 19, 2021

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Collected on:

Chris

I was involved in an accident with a car while riding my cycle. I chose Girlings to represent me and I cannot fault the way they have handled my claim. Raphaelle was extremely professional, making sure I understood each stage of the process and always acting in my best interests. I am more than satisfied with the conclusion of my claim and compensation. I would definitely recommend Girlings to anyone needing the services of a Personal Injury Claims Solicitor.

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D

D

June 25, 2021

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Collected on:

A client

Girlings took on my case (after another firm messed up). The time, patience, professionalism and out right hard work Kate Kennell and her team put into my case was truly outstanding. A true testament to their work ethics and passion for what they do.

From the start, Girlings made haste on all the wrong doings from a previous firm, quickly acting in the sole interest of helping me get my case to the necessary stages that it should have been at the time my case was taken over. With perseverance, endless amounts of persistence and a great amount of diligence they maintained contact with me, ensuring I was always in the know of what was happening at any one moment. Despite the myriad of emotions I experienced through the case, they always remained calm, calculated and caring.

The result of all the hard work by Kate Kennell and her team resulted in a settlement for an accident that was truly life changing.

I would recommend Girlings without a shadow of a doubt, to anyone who has a Personal Injury claim. If anyone is indeed in need of professionalism, knowledge, advice, and a company who go above and beyond to get the best result for their clients then this is the company for you.

If Girlings take on your case, smile and know these professionals will get the job done.

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Peter

Peter

June 21, 2021

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Collected on:

Peter

Not hassled once, very understanding and patient and always kept me in the loop. I wasn't going to bother with a claim but by God am I glad I did, Raphaelle at Girlings Canterbury was my solicitor and she was awesome and took care of matters allowing me to try and recover physically and mentally 5 gold stars. Thank you for your help and guidance
Pcm

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Sheila

Sheila

April 22, 2021

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Collected on:

Sheila

I approached Sue Man at the company who gave me some advice about a potential negligence claim that left my daughter disabled.

I have to say that it was some of the most thorough, but concise information I have ever been given.

Sue's ability to get to the facts with speed are impressive!

Thank you for your time, your empathy and your professionalism.

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Jemma

Jemma

April 06, 2021

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Collected on:

Jemma

Excellent company with clear, informative service. Very sensitive and felt advocated for.

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Girlings Personal Injury Claims Ltd are accredited by

accreditation
accreditation
accreditation

About this branch

Description

Being Solicitors, rather than Claims Managers means that we will actually deal with your claim ourselves, rather than passing you on to someone else for financial gain. We hold many accreditations and memberships and Specialists on the Personal Injury & Clinical Negligence Panels of the Law Society. In appropriate cases, we can seek interim payments and/or arrange private medical treatment for you, at the expense of the other side. Unlike most firms of solicitors in Kent, we can provide you with specialist advice in relation to both personal injury claims and medical negligence claims.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Clinical Negligence
    • Accident and Emergency Claims
    • Amputation Negligence Claims
    • Anaesthetic Awareness Claims
    • Birth Defect and Wrongful Birth Claims
    • Birth Injury Claims
    • Birth Injury To Mother Claims
    • Blood Transfusion Claims
    • Bowel Cancer Misdiagnosis Claims
    • Breast Cancer Misdiagnosis Claims
    • Breast Surgery Compensation Claims
    • C. Difficile Claims
    • Cancer Misdiagnosis Claims
    • Cauda Equina Syndrome Claims
    • Cerebral Palsy Claims
    • Cervical Cancer Misdiagnosis Claims
    • Clinical Negligence
    • Cochlear Implant Claims
    • Cosmetic Dentistry Claims
    • Cosmetic Surgery Claims
    • Defective Medical Device Claims
    • Dental Negligence
    • Dental Negligence Claims
    • Dermal Filler Compensation Claims
    • Diabetes Claims
    • Erb’s Palsy Compensation Claims
    • Eye Surgery Claims
    • Failed Sterilisation Claims
    • Fatal Medical Negligence Claims and Inquests
    • Faulty Defibrillator Claims
    • Fertility Negligence Claims
    • GP Negligence Claims
    • Group B Streptococcus Claims
    • Hospital Negligence Claims
    • Knee Replacement Claims
    • Laser Eye Surgery Claims
    • Laser Treatment Claims
    • Lung Cancer Misdiagnosis Claims
    • MRSA Claims
    • Medical Misdiagnosis Claims
    • Medical Negligence
    • Meningitis Misdiagnosis Claims
    • Metal-On-Metal Hip Replacement Claims
    • Misdiagnosed Miscarriage Claims
    • Nerve Damage Claims
    • Nerve Injury Claims
    • Ophthalmic Negligence Claims
    • Oral Cancer Claims
    • Orthopaedic Negligence Claims
    • Ovarian Cancer Misdiagnosis Claims
    • Pancreatic Cancer Misdiagnosis Claims
    • Periodontal Disease Claims
    • Pregnancy and Gynaecology Injury Claims
    • Pressure Sore Claims
    • Prostate Cancer Misdiagnosis Claims
    • Restorative Dentistry Claims
    • Sepsis Negligence Claims
    • Skin Cancer Misdiagnosis Claims
    • Sorin Stockert 3T Heater-Cooler Claims
    • Spinal Surgery Claims
    • Stillbirth Compensation Claims
    • Stroke Misdiagnosis Claims
    • Surgery Compensation Claims
    • Surgical and Transvaginal Mesh Claims
    • Testicular Cancer Misdiagnosis Claims
  • Personal Injury
    • Accident Abroad
    • Accident At Work
    • Accidents At Sea And Cruise Injury
    • Accidents In Public Places
    • Against The Council
    • Amputation
    • Asbestos Compensation
    • Asbestos Lung Cancer
    • Asbestosis
    • Back Injury At Work
    • Benefits Available To Asbestos Victims
    • Broken Bone Or Fracture
    • Burns, Scars and Lacerations At Work
    • Bus and Coach Accident
    • Car Accident
    • Car Passenger
    • Carpal Tunnel Syndrome
    • Children's Accident
    • Children's Serious Injury
    • Chronic Pain
    • Cycling Accident
    • Defective Work Equipment
    • Diffuse Mesothelioma Payment Scheme
    • Dog Bite
    • Fall From Height
    • Fatal Accident
    • Fatal Asbestos
    • Gym Injury Compensation
    • Head Injury At Work
    • Head and Brain Injury
    • Holiday Accidents and Illness
    • Holiday Sickness and Illness Compensation
    • Horse Riding Injury
    • Industrial Disease Compensation
    • Manual Handling
    • Mesothelioma Compensation
    • Motor Insurance Policy
    • Motorbike Accident
    • No Win No Fee
    • Noise-Induced Hearing Loss
    • Occupational Asthma
    • Osteoarthritis
    • Pedestrian Accident
    • Personal Injury Law
    • Pleural Plaques (Scotland)
    • Pleural Thickening
    • Repetitive Strain Injury
    • Road Traffic Accident
    • Road Traffic Accident Abroad
    • Serious Injury
    • Skiing Injury
    • Slips, Trips and Falls
    • Spinal Injury Compensation
    • Sports Injury
    • Supermarket Accident
    • Terrorism Abroad
    • Tinnitus
    • Vibration White Finger
    • Welfare Issues After Serious Injury
    • Whiplash
    • Workplace Slip and Trip
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