Girlings Personal Injury Claims Ltd logo

Girlings Personal Injury Claims Ltd

5.0 | 27 Reviews 27 Reviews | Clinical Negligence
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16 Rose Lane, Canterbury, Kent, CT1 2UR

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16 Rose Lane, Canterbury, Kent, CT1 2UR

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 522082

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Girlings Personal Injury Claims Ltd Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Girlings Personal Injury Claims Ltd are accredited by

Clinical Negligence accreditation awarded to Girlings Personal Injury Claims Ltd
Lexcel - excellence in legal practice management and client care accreditation awarded to Girlings Personal Injury Claims Ltd
The Law Society accreditation awarded to Girlings Personal Injury Claims Ltd

Description

We are a Kent based company, operating out of Canterbury. We are affiliated to Girlings, who have additional offices in Ashford and Herne Bay. We specialise solely in injury claims (accident claims, medical/clinical negligence claims and criminal injuries) and can advise on a No Win No Fee basis, where appropriate. All our staff are friendly and approachable.

Rankings by area of expertise

The rankings below show the areas of expertise that Girlings Personal Injury Claims Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Girlings Personal Injury Claims Ltd Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
18% above
national average
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Girlings Personal Injury Claims Ltd are accredited by

Clinical Negligence accreditation awarded to Girlings Personal Injury Claims Ltd
Lexcel - excellence in legal practice management and client care accreditation awarded to Girlings Personal Injury Claims Ltd
The Law Society accreditation awarded to Girlings Personal Injury Claims Ltd

Description

We are a Kent based company, operating out of Canterbury. We are affiliated to Girlings, who have additional offices in Ashford and Herne Bay. We specialise solely in injury claims (accident claims, medical/clinical negligence claims and criminal injuries) and can advise on a No Win No Fee basis, where appropriate. All our staff are friendly and approachable.

Rankings by area of expertise

The rankings below show the areas of expertise that Girlings Personal Injury Claims Ltd offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Girlings Personal Injury Claims Ltd

Meet the team of Girlings Personal Injury Claims Ltd

Contact & Locations - Girlings Personal Injury Claims Ltd

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

16 Rose Lane, Canterbury, Kent, CT1 2UR

Reviews

5.0 /5 27 Reviews
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Star rating
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Rating

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Clients say

What clients say about Girlings Personal Injury Claims Ltd

The firm specialises in clinical negligence and personal injury claims, demonstrating expert case management, careful selection of medical and legal experts, and tenacious pursuit of favourable settlements. Clients value professionalism, clear communication, empathy and personalised support; staff are described as thorough, meticulous and knowledgeable. The team is praised for patience, dependability, adaptability (making information accessible), and providing reassurance throughout lengthy or complex cases.

Experienced solicitors
Hand-picked experts
Thoroughly professional
Clear communication
Supportive team
Compassionate approach
Dependable support
Meticulous handling
Persistent advocacy
Successful outcomes

ReviewSolicitors Review List

Profile image of John Pattison

John Pattison

Verified
Personal Injury

So professional but welcoming

Clare has so much experience in the field of clinical negligence that she hand picks the right experts including the barrister for the case. My case was prolonged and it took 41/2 years to settle but not through the fault of Girling’s. However, I was thoroughly happy with the claim awarded at the end of the day and it is testament to both Clare Milne’s professionalism and that of our barrister Rory Badenoch that it was settled to my satisfaction. The financial outcome will make me and my wife’s remaining years just a bit more comfortable to bear. The whole team at Girlings were brilliant so thanks to Clare, Michelle and Madeleine for their service.

Solicitors tagged in
this review

from Girlings Personal Injury Claims Ltd

Dear John. Thank you for your kind feedback. We are pleased to hear that Clare's expertise and careful selection of experts, along with the support of the wider team, helped achieve a satisfactory outcome in your clinical negligence claim. We are also glad that you felt well supported throughout what was a long process, and that the final result will make a meaningful difference to you and your wife. We really appreciate you taking the time to share your experience.

0
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Profile image of Susan Mortley

Susan Mortley

Verified
Clinical Negligence

Clinical Negligence Claim

Clare Milne and her team held my hand, provided continual strength and guidance and managed the difficult process of claiming for a life changing event I never expected to happen. Taking legal steps wasn’t an easy decision and it was such a relief to have someone with Clare’s professional knowledge and experience lead the claim on my behalf. I would thoroughly recommend Clare and Girlings to anyone looking to engage a solicitor in this sector.

Solicitors tagged in
this review

from Girlings Personal Injury Claims Ltd

Thank you for your high recommendation. We are so pleased that Clare Milne and her team could provide the strength and guidance you needed during such a difficult time. It is a relief to know that Clare’s expertise made the legal process easier for you. We will certainly pass your kind words along to her and the team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Carly

Carly

Verified

Clinical Negligence

Clare has been extremely meticulous, thorough and honest. She kept me informed every step of the way and responded to any queries straight away. Thank you for your help and advice with this.

Solicitors tagged in
this review

from Girlings Personal Injury Claims Ltd

Thank you for your kind feedback, Carly. We're very pleased to hear you were satisfied with the service Clare provided.

0
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Anonymous

Verified
Clinical Negligence

Clinical negligence

Sue's genuine, empathetic and insightful approach has made the process of making a claim straightforward. She has consistently provided support, guidance and explained the options available.

Legal experts tagged in
this review

from Girlings Personal Injury Claims Ltd

Thank you very much for your kind review. We're pleased to hear that you found our approach genuine, empathetic, and that the process felt straightforward.

0
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Amie Cussen

Verified

Claim

My solicitor Raphaelle was amazing, I would highly recommend her. From the very beginning, she was professional and incredibly knowledgeable. Her persistence and hard work to conclude my claim was very impressive and very much appreciated. I was informed at every stage, and explained everything which made the process stress free. My claim has now come to a successful conclusion. Thank you very much to everyone involved at Girlings.

Legal experts tagged in
this review

Girlings Personal Injury Claims Ltd

Thank you, Amie, for taking the time to share your experience. We are delighted that Raphaelle was able to provide professional, knowledgeable, and supportive guidance throughout your claim. It’s wonderful to hear that the process was made stress-free and concluded successfully. Your recommendation means a great deal to the team. Kind regards, Girlings Personal Injury Claims Ltd

0
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Reviews

5.0 /5 90 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Girlings Personal Injury Claims Ltd

The firm specialises in clinical negligence and personal injury claims, demonstrating expert case management, careful selection of medical and legal experts, and tenacious pursuit of favourable settlements. Clients value professionalism, clear communication, empathy and personalised support; staff are described as thorough, meticulous and knowledgeable. The team is praised for patience, dependability, adaptability (making information accessible), and providing reassurance throughout lengthy or complex cases.

Experienced solicitors
Hand-picked experts
Thoroughly professional
Clear communication
Supportive team
Compassionate approach
Dependable support
Meticulous handling
Persistent advocacy
Successful outcomes

ReviewSolicitors Review List

Profile image of John Pattison

John Pattison

Verified
Personal Injury

So professional but welcoming

Clare has so much experience in the field of clinical negligence that she hand picks the right experts including the barrister for the case. My case was prolonged and it took 41/2 years to settle but not through the fault of Girling’s. However, I was thoroughly happy with the claim awarded at the end of the day and it is testament to both Clare Milne’s professionalism and that of our barrister Rory Badenoch that it was settled to my satisfaction. The financial outcome will make me and my wife’s remaining years just a bit more comfortable to bear. The whole team at Girlings were brilliant so thanks to Clare, Michelle and Madeleine for their service.

Solicitors tagged in
this review

from Girlings Personal Injury Claims Ltd

Dear John. Thank you for your kind feedback. We are pleased to hear that Clare's expertise and careful selection of experts, along with the support of the wider team, helped achieve a satisfactory outcome in your clinical negligence claim. We are also glad that you felt well supported throughout what was a long process, and that the final result will make a meaningful difference to you and your wife. We really appreciate you taking the time to share your experience.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Susan Mortley

Susan Mortley

Verified
Clinical Negligence

Clinical Negligence Claim

Clare Milne and her team held my hand, provided continual strength and guidance and managed the difficult process of claiming for a life changing event I never expected to happen. Taking legal steps wasn’t an easy decision and it was such a relief to have someone with Clare’s professional knowledge and experience lead the claim on my behalf. I would thoroughly recommend Clare and Girlings to anyone looking to engage a solicitor in this sector.

Solicitors tagged in
this review

from Girlings Personal Injury Claims Ltd

Thank you for your high recommendation. We are so pleased that Clare Milne and her team could provide the strength and guidance you needed during such a difficult time. It is a relief to know that Clare’s expertise made the legal process easier for you. We will certainly pass your kind words along to her and the team.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified

5 star service

Girlings have been dealing with my daughters accident claim for the last 3.5 years and then they took on my claim in relation to my daughters accident. Raphaelle has been exceptional dealing with my claim and I cannot fault her in anyway. She was always so understanding, knowledgeable and explained everything clearly. I am dyslexic so I found the overload of paperwork very overwhelming, after expressing this to Raphaelle she put me straight at ease and adapted the paperwork so it was more manageable for me to be able to understand. She was extremely helpful, kind, respectful and a dependable communicator. I can’t thank Raphaelle enough for making what could have been a very stressful time very stress free. Thank you

Legal experts tagged in
this review

from Girlings Personal Injury Claims Ltd

Thank you for your review. We’re pleased to hear Raphaelle provided such supportive, clear and understanding assistance throughout your claim, and took the time to adapt communication to help make the process more manageable for you.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Carly

Carly

Verified

Clinical Negligence

Clare has been extremely meticulous, thorough and honest. She kept me informed every step of the way and responded to any queries straight away. Thank you for your help and advice with this.

Solicitors tagged in
this review

from Girlings Personal Injury Claims Ltd

Thank you for your kind feedback, Carly. We're very pleased to hear you were satisfied with the service Clare provided.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Eliza

Eliza

Verified

Great support and services.

Clare has been: very helpful, clearly explained everything at every stage of the process. Kept things simple to understand and supported every step of the process. Offer honest and great service and advice at all times. Highly recommend.

Solicitors tagged in
this review

from Girlings Personal Injury Claims Ltd

Thank you, Eliza. We are pleased to hear that Clare provided such helpful and honest support throughout your case.

0
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Other Reviews

Profile image of Chris

Chris

Chris

I was involved in an accident with a car while riding my cycle. I chose Girlings to represent me and I cannot fault the way they have handled my claim. Raphaelle was extremely professional, making sure I understood each stage of the process and always acting in my best interests. I am more than satisfied with the conclusion of my claim and compensation. I would definitely recommend Girlings to anyone needing the services of a Personal Injury Claims Solicitor.

0
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Profile image of D

D

A client

Girlings took on my case (after another firm messed up). The time, patience, professionalism and out right hard work Kate Kennell and her team put into my case was truly outstanding. A true testament to their work ethics and passion for what they do. From the start, Girlings made haste on all the wrong doings from a previous firm, quickly acting in the sole interest of helping me get my case to the necessary stages that it should have been at the time my case was taken over. With perseverance, endless amounts of persistence and a great amount of diligence they maintained contact with me, ensuring I was always in the know of what was happening at any one moment. Despite the myriad of emotions I experienced through the case, they always remained calm, calculated and caring. The result of all the hard work by Kate Kennell and her team resulted in a settlement for an accident that was truly life changing. I would recommend Girlings without a shadow of a doubt, to anyone who has a Personal Injury claim. If anyone is indeed in need of professionalism, knowledge, advice, and a company who go above and beyond to get the best result for their clients then this is the company for you. If Girlings take on your case, smile and know these professionals will get the job done.

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0
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Peter

Peter

Not hassled once, very understanding and patient and always kept me in the loop. I wasn't going to bother with a claim but by God am I glad I did, Raphaelle at Girlings Canterbury was my solicitor and she was awesome and took care of matters allowing me to try and recover physically and mentally 5 gold stars. Thank you for your help and guidance Pcm

Legal experts tagged in
this review

0
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Sheila

Sheila

I approached Sue Man at the company who gave me some advice about a potential negligence claim that left my daughter disabled. I have to say that it was some of the most thorough, but concise information I have ever been given. Sue's ability to get to the facts with speed are impressive! Thank you for your time, your empathy and your professionalism.

Legal experts tagged in
this review

0
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Jemma

Jemma

Excellent company with clear, informative service. Very sensitive and felt advocated for.

0
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