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How Isla Law Limited Compares

Value for money

This firm - 97%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Isla Law Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Isla Law Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Isla Law Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Isla Law Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 100%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Isla Law Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Isla Law Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 100%
No 0%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Isla Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    27
  • Very Good

    2
  • Average

    0
  • Poor

    0
  • Awful

    0

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Lindsey

Verified review

This review has been left by a verified client who used Isla Law Limited.

Matter Type:

Wills

Lindsey

April 05, 2024

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Collected on:

Friendly professional service.

My husband and I used Emily to rewrite our wills. We found that she had a very good understanding of our wishes, and the whole procedure was done with the minimum of fuss.

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Larx2

Verified review

This review has been left by a verified client who used Isla Law Limited.

Matter Type:

Wills

Larx2

April 03, 2024

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Collected on:

Will/Lpa

Informative at start enabling our decisions to be straightforward.
Everything explained thoroughly. Process executed in a timely way. Kept informed throughout. Signatures and payment process via Clio worked well.
Friendly and as expected knowledgeable solicitor. Premises move mid way to Kingshill where we collected documents rather than rely on post.
Would not hesitate to use services offered should we require legal help in future.
Thank you

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Andrew and Sharon

Verified review

This review has been left by a verified client who used Isla Law Limited.

Matter Type:

Wills

Andrew and Sharon

March 24, 2024

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Collected on:

Will writing

We needed complex wills drawn up and detailed advice on options to consider throughout the process so finding the right solicitor was essential. From the initial conversation Ruth was empathic and hugely knowledgeable, we immediately felt reassured that we were in good hands.
Ruth commutation was clear and she always took time to explain points we found harder to comprehend.
Writing our wills was something we had put off purely due to the complexities we were facing but after the experience with Ruth I’m not sure why we had been so worried. It was so easy and simple.
We have already recommended Ruth to friends and family and would without doubt use her services in the future if needed.

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Susan

Verified review

This review has been left by a verified client who used Isla Law Limited.

Matter Type:

Probate

Susan

March 22, 2024

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Collected on:

Excellent advice

I would recommend Isla Law. The staff are friendly, helpful and extremely knowledgeable and have helped us immensely.

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Paul

Verified review

This review has been left by a verified client who used Isla Law Limited.

Matter Type:

Lasting power of attorney

Paul

March 19, 2024

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Collected on:

Will and LPA

Ruth was very professional and friendly. She Offered great advice in what can be a difficult process. The process was quick and Ruth was very flexible in the way she works.

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Christopher

Verified review

This review has been left by a verified client who used Isla Law Limited.

Matter Type:

Wills

Christopher

March 15, 2024

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Collected on:

Great service

Isla Law researched and created a joint will for my wife and I.

I would highly recommend them. From the offset everything was professional and quick and we both have wills we are happy with.

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Reviews collected from

Helen

Matter Type:

Wills

Helen

August 16, 2023

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Collected on:

Helen

Nice friendly firm.
Very pleased with the excellent service, help and advice in the preparation of my Will from Ruth and also Ruben the paralegal. Would highly recommend Isla Law.

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Christine

Matter Type:

Probate

Christine

June 12, 2023

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Collected on:

Christine

Had a great experience using Emily Holland of isle law when dealing with my husbands estate. Great understanding was shown in my situation. Plus I was kept up to date on all issues.

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Nick

Matter Type:

Lasting power of attorney

Nick

February 16, 2023

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Collected on:

Nick

To both Reuben and Ruth,
What an extraordinary example of team work.
NM

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jiffy

Matter Type:

Lasting power of attorney

jiffy

November 28, 2022

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Collected on:

jiffy

Isla Law was recommended to me by an old school friend. The service I have received has at all times been excellent: friendly and professional, reliable time frames, thoughtful, sensible and wise advice, easy straightforward communication over complex and difficult issues. I too am very happy to recommend this firm - for Wills and Probate, also for Lasting Powers of Attorney.

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Malcolm

Matter Type:

Lasting power of attorney

Malcolm

August 05, 2022

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Malcolm

I can’t rate Isla Law highly enough. Ruth visited us at home to do most of the Legwork’ and arrange LPAs for us both and she was able to guide and explain things so that even us dinosaurs could understand. She made what could have been a complicated and daunting experience easy-peasy. And backed up by Legal Assistant, Ruben, gallantly manning the office throughout, they were very efficient in handling the paperwork. A great team to produce excellence. I’d say it’s worthwhile seeking quotes etc from Isla Law for a simple and convenient pain-free legal experience.

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Isla Law Limited are accredited by

accreditation

About this branch

Description

We are lawyers based in the heart of Kent, offering simple, compassionate life planning and after death services. We work with families all over England and Wales who are going through illness, incapacity, death and bereavement, or want to plan for when these things happen. Families who want direct, effective results, whilst being properly looked after by an expert who cares.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Family Law
    • Lasting power of attorney
  • Money & Tax
    • Inheritance Tax
    • Trusts
  • Welfare & Benefits
    • Mental Health - Court of protection
  • Wills, Trusts & Probate
    • Probate
    • Trusts
    • Wills

Business areas of law

  • Charities
    • Charities
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