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Penn Chambers Limited

4.9 | 73 Reviews 73 Reviews | Family Law
192 Total Company Reviews info icon Family Law | info icon 192 Total Company Reviews Family Law | info icon 192 Total Company Reviews

18 Hollingworth Court, Turkey Mill, Ashford Road, Maidstone, Kent, ME14 5PP

Accepting new clients

18 Hollingworth Court, Turkey Mill, Ashford Road, Maidstone, Kent, ME14 5PP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8015155

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Penn Chambers Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 5.0/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5
Trading names:
Penn Chambers

Rankings by area of expertise

The rankings below show the areas of expertise that Penn Chambers Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Penn Chambers Limited Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
11% above
national average
95%+
Success
Rate
14% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.9/5
Value for money 4.7/5
Trading names:
Penn Chambers

Rankings by area of expertise

The rankings below show the areas of expertise that Penn Chambers Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Penn Chambers Limited

18 Hollingworth Court, Turkey Mill, Ashford Road, Maidstone, Kent, ME14 5PP

Reviews

4.9 /5 73 Reviews
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Clients say

What clients say about Penn Chambers Limited

The firm specialises in wills, estate and family law with clear strength in courtroom and dispute resolution work. Clients praise deep legal knowledge, efficient processes (including an easy online portal), and timely, practical advice that avoids unnecessary litigation. Valued soft skills include empathy, clear communication, patience, professionalism and approachability; clients highlight supportive, reassuring service, responsiveness to queries, and a respectful, client-focused manner throughout. The team is described as friendly, organised and reliable, delivering well‑explained guidance and positive outcomes.

Helpful staff
Clear communication
Timely responses
Efficient process
Knowledgeable solicitors
Supportive guidance
Professional service
Approachable team
Convenient portal
Empathetic handling

ReviewSolicitors Review List

Profile image of Mary

Mary

Verified

Understanding and Consideration

I have no hesitation in recommending Shak Inayat for his depth of understanding of a problem and his careful consideration as to how it should be approached. His attitude and courtesy is maintained by the staff with whom I had dealings. Not the experience I have received from others in the profession who tend too often to lead you to expensive and unwanted litigation ! Truly following the Law Society’s requirement to do what they consider ‘ Best for the Client’.

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Karl Smith

Verified

Made a difficult time easier

Estate issues are never easy to deal with especially when it is someone close to you. Emma made the whole situation so much easier providing updates and communicating what was happening. Having a knowledgable approachable professional made it bearable and provided a timely outcome

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Anonymous

Verified
Wills, Trusts & Probate

Great experience with them and would recommend

Used solicitors for Will and impressed with efficiency, friendliness and helpfulness of firm. Would recommend and would use them again.

Legal experts tagged in
this review

A representative from Penn Chambers Limited responded to this review

Thank you for your positive feedback. We are pleased that you found our service efficient and helpful, and that your experience with us was a good one. Your recommendation is greatly appreciated. We would be very happy to assist you again in the future.

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Caroline Ssempala

Verified
Wills, Trusts & Probate

Professional, clear and first class service

A very responsive and supportive team, who provided well advised guidance throughout my process with them in in the professional service they provided.

Legal experts tagged in
this review

A representative from Penn Chambers Limited responded to this review

Dear Caroline, Thank you very much for your kind words. We are delighted to hear that you found our team responsive, supportive and clear throughout the process. Providing well-considered guidance and maintaining strong communication are central to the way we work, so your feedback is greatly appreciated. It was a pleasure acting for you, and we look forward to assisting you again should you ever need us in the future. Kind regards, Penn Chambers Solicitors

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anonymous

Verified
Wills, Trusts & Probate

Will Aid

Contacted Penn Chambers through Will Aid. Very quick and efficient, even through Christmas period. Simple Fact finding form, all done online.

Legal experts tagged in
this review

A representative from Penn Chambers Limited responded to this review

Thank you very much for taking the time to leave this review. We are delighted to hear that your experience with Penn Chambers Solicitors through Will Aid was quick, efficient, and straightforward, even during the Christmas period. We are pleased that the online fact-finding process worked well for you and that we could make things as simple as possible. Thank you for choosing Penn Chambers Solicitors. Your feedback is truly appreciated.

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Reviews

4.8 /5 192 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Penn Chambers Limited

The firm specialises in wills, estate and family law with clear strength in courtroom and dispute resolution work. Clients praise deep legal knowledge, efficient processes (including an easy online portal), and timely, practical advice that avoids unnecessary litigation. Valued soft skills include empathy, clear communication, patience, professionalism and approachability; clients highlight supportive, reassuring service, responsiveness to queries, and a respectful, client-focused manner throughout. The team is described as friendly, organised and reliable, delivering well‑explained guidance and positive outcomes.

Helpful staff
Clear communication
Timely responses
Efficient process
Knowledgeable solicitors
Supportive guidance
Professional service
Approachable team
Convenient portal
Empathetic handling

ReviewSolicitors Review List

Profile image of Antony  Blundell

Antony Blundell

Verified
Wills, Trusts & Probate

Knowledgeable and professional.

Emma guided me and my partner throughout the whole process of writing our wills. Great advise and all dealt with in a timely fashion. Many thanks

Legal experts tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Mary

Mary

Verified

Understanding and Consideration

I have no hesitation in recommending Shak Inayat for his depth of understanding of a problem and his careful consideration as to how it should be approached. His attitude and courtesy is maintained by the staff with whom I had dealings. Not the experience I have received from others in the profession who tend too often to lead you to expensive and unwanted litigation ! Truly following the Law Society’s requirement to do what they consider ‘ Best for the Client’.

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Karl  Smith

Karl Smith

Verified

Made a difficult time easier

Estate issues are never easy to deal with especially when it is someone close to you. Emma made the whole situation so much easier providing updates and communicating what was happening. Having a knowledgable approachable professional made it bearable and provided a timely outcome

Solicitors tagged in
this review

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Wills

Good clear service delivered efficiently

Legal experts tagged in
this review

A representative from Penn Chambers Limited responded to this review

Thank you for your kind review. We are pleased to hear that you found the service clear and efficiently delivered. Preparing a Will is an important step, and our team is committed to ensuring the process is straightforward, well-explained and handled with care. If we can assist you further with estate planning or any other matter, please do not hesitate to get in touch.

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Anonymous

Verified
Wills, Trusts & Probate

Disorganised, mistakes made

I am disappointed with my experience using Pen chambers for my will. After specifically asking for certain changes and receiving a final draft by email, I discovered at the signing appointment that the wrong version (missing my changes) had been printed for execution. This was a basic but critical error for such an important document, and I only realised the mistake after the appointment. When I contacted the firm, they admitted the error was on their side. However, I was then told to organise my own signing and witnesses for the corrected version, rather than being offered a new in-person signing (which I had paid for). The initial amended draft also contained further mistakes, so it took two more days and emails to finally receive a correct version ready for signature. While the staff were apologetic and did eventually resolve the issues, I found the process stressful, error-prone, and not what I expected from a professional legal service. I would urge others to double-check every page before signing and to clarify exactly what support will be provided in case of errors. I have only once spoken to Emma as it appears all matters are dealt with by paralegals instead.

Legal experts tagged in
this review

A representative from Penn Chambers Limited responded to this review

Thank you for your feedback. We acknowledge that the incorrect version of the draft was printed at your signing appointment and accept that this should not have occurred. While the error was administrative in nature, we recognise that in the context of a Will, even a simple versioning mistake is understandably concerning. Once identified, we acted promptly to correct the document and ensure your final Will reflected your agreed instructions. We have since reviewed our internal procedures to reinforce our version control and signing checks. We are disappointed that this incident impacted your overall experience, as we are committed to providing clear, careful and professional service in all Wills and Probate matters. Should you wish to discuss this further, we remain available to do so.

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Other Reviews

Profile image of Enrique

Enrique

Enrique

Unfortunately I had a very bad experience with this firm.I paid 9k with no results at all.I realised they charge you for unwanted emails with irrelevant information,it was agreed on a misleading initial meeting 10K, after I was told 25k without having started proceedings.The couldn't get my payments correctly and they still sent me bills after I finish the contract with them.Awfull experience overall.

0
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