KLR Solicitors

Stay away from this firm. I do not wish to bore you with the details of my case as it would take a few pages to explain, but suffice to say that I hired them as my conveyancing solicitors and because of them I lost my buyer. Due to their lack of professionalism, I had to chase them every week as they were not responding to the buyer's solicitor's emails; they failed to request certain reports and eventually, after 5.5 months of process, my buyer pulled the offer citing it was taking too long. This ended up costing me thousands of £ because I did need to move, and so I had to get a second mortgage for the property I was buying, instead of porting the one I had and when I eventually sold, I had to pay off the bank for ending the mortgage early. I also realized - and I have written proof - that they lied to me in a couple of occasions, for which I have reported them to the SRA and the Ombudsman. Before I reported them, I emailed them (a total of 3 times) asking for the process to submit a formal claim. Nearly 4 months later I had not heard back from them. Ridiculous, I can't recommend enough to use any of the other hundreds of firms available.
PS: pls see below in the reviews Samanthi and other employees have rated it 5 stars...!!! Only reason why they are so highly rated.

Due to their lack of professionalism, we had to chase them every week as they were not responding to the buyer's solicitor's emails, they failed to request certain reports and after almost 6 months of process, the buyer pulled the offer because of the delays caused by this firm. This ended up costing us thousands of pounds due to not being able to port my mortgage and paying penalty fees to the bank. We aIso have written proof that they lied to us in a couple of occasions, for which we have reported them to the SRA and the Ombudsman.
Before I reported them, I emailed them 3 times asking for the process to lodge a formal complaint, we have never heard back from them. Felt like they just took our money and didnt care what happened after that point.

Fantastic service, I had the pleasure to work with Gregg Tolliday, I'm still in the process but wanted to mention, how, helpful, empathetic ,professional and honest he has been so far, thank you Gregg!!

We used them for our new house, service was slow but still acceptable. Now its being 5 months we have not received deed of our new house, we are trying to get hold of solicitor Samanthi Perera, but she is not bothered to get back on texts, emails, and calls. On calling on office landline too, she dint come online. We are waiting to hear from her for around 3 months now. We had some additional paperwork also for the property to be done for which they agreed to do but they are just holding us without any updates or atleast courtesy to return calls or texts. Can't believe someone can b so unprofessional. If you think you can't do, atleast be upfront and let people know instead of keeping them on wait. Everybody is busy in this world, but I think professional people have respect for their ustomers which is lacking in this firm. Stay away.

Very good service, Kathy was so helpful. 10 out of 10.
Would recommend her ,infact l have .