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Waterstone Legal

4.8 | 30 Reviews 30 Reviews | Family Law
492 Total Company Reviews info icon Family Law | info icon 492 Total Company Reviews Family Law | info icon 492 Total Company Reviews

3rd Floor, St. Georges House, 6 St. Georges Way, Leicester, Leicestershire, LE1 1QZ

01314608847

Accepting new clients

3rd Floor, St. Georges House, 6 St. Georges Way, Leicester, Leicestershire, LE1 1QZ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8011137

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Waterstone Legal |

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4.8
Excellent
30 Reviews
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Waterstone Legal are accredited by

The Law Society accreditation awarded to Waterstone Legal
Conveyancing Quality Scheme accreditation awarded to Waterstone Legal
Trading names:
• Waterstone Solicitors
• Waterstone Legal

Description

Established in 2014, We strive to be the leading general practice firm by delivering quality and value to our clients. We deliver consistent services across our platform of practices and sectors in all matters we undertake including but not limited to Immigration, Conveyancing, litigation, Landlord and Tenancy matters.

Rankings by area of expertise

Local 3 / 66
National 243 / 11,165
4.7
Excellent
492 Reviews
94%
Value for
Money
11% above
national average
93%
Success
Rate
11% above
national average
93%
Would
Recommend
12% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.7/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.7/5
Value for money 4.7/5

Accreditations

Waterstone Legal are accredited by

The Law Society accreditation awarded to Waterstone Legal
Conveyancing Quality Scheme accreditation awarded to Waterstone Legal
Trading names:
• Waterstone Solicitors
• Waterstone Legal

Description

Established in 2014, We strive to be the leading general practice firm by delivering quality and value to our clients. We deliver consistent services across our platform of practices and sectors in all matters we undertake including but not limited to Immigration, Conveyancing, litigation, Landlord and Tenancy matters.

Rankings by area of expertise

Meet the team of Waterstone Legal

Hasan Forqan

Hasan Forqan

Solicitor

4.8 4

Meet the team of Waterstone Legal

Hasan Forqan

Hasan Forqan

Solicitor

4.8 4

Contact details

01314608847
info@wslegal.co.uk
www.waterstonelegal.co.uk

Opening hours

Monday 09:00–18:00
Tuesday 09:00–18:00
Wednesday 09:00–18:00
Thursday 09:00–18:00
Friday 09:00–18:00
Saturday (Closed)
Sunday (Closed)

3rd Floor, St. Georges House, 6 St. Georges Way, Leicester, Leicestershire, LE1 1QZ

Reviews

4.8 /5 30 Reviews
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    Review Source

    Rating

    Review Source

    Clients say

    Clients praise the firm for strong immigration, family law and conveyancing expertise, with particular strengths in complex immigration appeals, visa applications, property transactions and commercial leasing. Reviewers value clear communication, professionalism, responsiveness, attention to detail, persistence and strategic thinking. Clients also highlight supportive, patient and compassionate handling of stressful cases, reliable updates, efficiency, and a client‑focused, reassuring manner that builds confidence and achieves successful outcomes.

    professional
    very helpful
    kept informed
    responsive
    attention to detail
    efficient
    supportive
    clear communication
    knowledgeable
    reliable

    ReviewSolicitors Review List

    Profile image of Lorena Tafasi

    Lorena Tafasi

    Excellent Service

    I had an excellent experience with Suela. She was very professional, knowledgeable, and always kept me informed throughout the process. She explained everything clearly and made a stressful situation much easier to deal with. I really appreciated their attention to detail, responsiveness, and dedication to achieving the best outcome possible. I would highly recommend her to anyone looking for reliable legal support.

    Legal experts tagged in
    this review

    legal expert Suela Doda Suela Doda

    from Waterstone Legal

    Thank you, Lorena, for your feedback. We’re pleased to hear that Suela provided such professional, knowledgeable, and attentive support throughout your matter. Your kind recommendation is greatly appreciated.

    0
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    Profile image of Anonymous

    Anonymous

    Verified

    Excellent

    Very helpful very good l will recommend to everyone Waterstones legal and the solicitor Oliverta she is amazing thank you very much for your support thank you

    Legal experts tagged in
    this review

    legal expert Oliverta Mediu Oliverta Mediu
    legal expert Rafidah Mahmud Rafidah Mahmud

    from Waterstone Legal

    Thank you for your kind feedback. We are delighted to hear that you found the service very helpful and that Oliverta and the team provided such excellent support. We really appreciate your recommendation and you taking the time to share your experience.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Çajka

    Çajka

    Verified

    Highly recommended

    Oliverta Mediu provided an excellent service from start to finish. She was always helpful, professional and kept me informed at every stage of my case. Her communication and dedication gave me confidence and peace of mind throughout the process. I would definitely recommend her services

    Legal experts tagged in
    this review

    legal expert Oliverta Mediu Oliverta Mediu
    legal expert Hana Khan Hana Khan

    from Waterstone Legal

    Thank you for your feedback and recommendation. We’re delighted to hear that Oliverta provided such professional and supportive service throughout.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Gentjan isufaj

    Gentjan isufaj

    The best solicitor you could ask for

    I had an outstanding experience working with Oliverta Mediu. From the very beginning, she demonstrated exceptional professionalism, deep knowledge, and genuine dedication to my case. Her attention to detail and strategic thinking made all the difference, and she consistently kept me informed and confident throughout the process. What truly sets Oliverta apart is her determination and track record—she approaches every case with precision and a winning mindset. You can tell she genuinely cares about her clients and goes above and beyond to achieve the best possible outcome. If you’re looking for a solicitor who is reliable, sharp, and truly among the best, I cannot recommend Oliverta Mediu highly enough.

    Solicitors tagged in
    this review

    legal expert Oliverta Mediu Oliverta Mediu

    from Waterstone Legal

    Dear Gentjan, Thank you for your feedback and recommendation. We are delighted to hear that our team provided professional, knowledgeable and dedicated support throughout your case.

    0
    Collected on: ReviewSolicitor collection source logo
    Profile image of Armando Aruci

    Armando Aruci

    Verified
    Immigration

    Thankyou Oliverta Mediu

    I had a very positive experience working with Oliverta Mediu on my family law case. She was professional, knowledgeable, and genuinely supportive throughout what was a very stressful time. She explained everything clearly, kept me updated at every stage, and always made time to answer my questions. I really appreciated her calm and understanding approach, which made a difficult situation much easier to handle. I would highly recommend Oliverta Mediu to anyone looking for a reliable and compassionate family lawyer.

    Legal experts tagged in
    this review

    legal expert Oliverta Mediu Oliverta Mediu
    legal expert Hana Khan Hana Khan

    from Waterstone Legal

    Thank you so much for your kind review, Armando. We're very pleased to hear that our professional and supportive approach helped during a difficult time.

    0
    Collected on: ReviewSolicitor collection source logo

    Other Reviews

    Profile image of Fatlinda

    Fatlinda

    Fatlinda

    Oliverta supported me greatly during a very difficult time.She was proffesional,kind and made me feel confident that my case was in safe hands.I am grateful for her help and would highly recommend without hesitation.

    Solicitors tagged in
    this review

    legal expert Oliverta Mediu Oliverta Mediu

    Waterstone Legal

    Thank you, Fatlinda!

    0
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    Profile image of Santina

    Santina

    Santina

    Ms. Oliverta Mediu handled my husband’s case, and our experience was deeply disappointing on multiple levels. Throughout the duration of the case, she was largely unresponsive and unproactive. Communication was neither timely, accurate, nor transparent, which led to repeated delays — ultimately causing us to lose our hearing, a day I will never forget. Despite the high legal fees charged, Ms. Mediu often delegated responsibility to her trainee, who was left to handle critical parts of the case and communicate with us directly. We were repeatedly asked to submit the same documents, a clear sign of disorganization and a failure to properly review or file the materials. Losing our hearing was a direct result of the inefficient and careless legal service provided, and it has had a lasting negative impact on our lives. What’s most upsetting is the emotional toll this experience took on us. We spent years waiting, hoping for better guidance and commitment. When we finally made the decision to change legal representation, the matter was resolved in under two months — something that could have happened much sooner if our case had been handled with care and professionalism from the start. Our greatest regret is having put our trust in someone who consistently showed a lack of empathy and genuine investment in our case. This was not just a financial loss, but a profound waste of time and emotional energy. Ms. Mediu, please understand that the way you handled our case has had a lasting and deeply negative impact on our lives.

    A representative from Waterstone Legal responded to this review

    Thank you for your feedback. We take all reviews seriously. However, due to professional and confidentiality obligations, we cannot comment on the specifics of any case or the individuals involved. We can confirm that we act in accordance with our professional duties and always strive to achieve the best possible outcomes for our clients. We would be happy to discuss your concerns directly at m.david@wslegal.co.uk so we can address this appropriately.

    1
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    Profile image of Alban

    Alban

    Alban

    I want to express my deep gratitude to solicitor Oliverta Mediu for her outstanding support and professionalism. She has been patient, understanding, and fully committed to my case, always taking the time to explain every step of the process clearly. Her dedication and care made me feel supported during a very stressful time. I highly recommend Oliverta Mediu to anyone looking for a reliable, knowledgeable, and compassionate lawyer.

    Solicitors tagged in
    this review

    legal expert Oliverta Mediu Oliverta Mediu

    Waterstone Legal

    Thank you for your nice words.

    0
    Collected on: Google collection source logo

    Reviews

    4.7 /5 492 Reviews
    Filter your results
    Star rating
      Review Source

      Rating

      Review Source

      Clients say

      Clients praise the firm for strong immigration, family law and conveyancing expertise, with particular strengths in complex immigration appeals, visa applications, property transactions and commercial leasing. Reviewers value clear communication, professionalism, responsiveness, attention to detail, persistence and strategic thinking. Clients also highlight supportive, patient and compassionate handling of stressful cases, reliable updates, efficiency, and a client‑focused, reassuring manner that builds confidence and achieves successful outcomes.

      professional
      very helpful
      kept informed
      responsive
      attention to detail
      efficient
      supportive
      clear communication
      knowledgeable
      reliable

      ReviewSolicitors Review List

      Profile image of Griselda

      Griselda

      Highly recommended

      Professional, supportive and very helpful with my immigration case.Oliverta and Suela handled everything efficiently and kept me informed at every stage. I really appreciate all their effort and support.Thank you for helping me achieve a successful outcome.

      Legal experts tagged in
      this review

      legal expert Oliverta Mediu Oliverta Mediu
      legal expert Suela Doda Suela Doda

      from Waterstone Legal

      Dear Grislda. Thank you for your kind feedback. We’re delighted to hear that Oliverta and Suela provided professional, supportive, and efficient assistance throughout your immigration case. Keeping clients informed and supported is very important to us, and we’re so pleased we could help you achieve a successful outcome.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Sami bici

      Sami bici

      Immigration

      great legal knowledge

      Oliverta and Soela provided excellent support throughout my UK immigration process. They were professional, responsive, and explained every step clearly, making the whole experience much easier and less stressful. I highly recommend their immigration services.

      Legal experts tagged in
      this review

      legal expert Oliverta Mediu Oliverta Mediu
      legal expert Suela Doda Suela Doda

      from Waterstone Legal

      Thank you, Sami, for your feedback. We’re glad to hear that Oliverta and Soela provided excellent support throughout your UK immigration process. It’s great to know their professionalism, responsiveness, and clear explanations helped make the experience easier and less stressful for you. Your kind recommendation is greatly appreciated.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Lorena Tafasi

      Lorena Tafasi

      Excellent Service

      I had an excellent experience with Suela. She was very professional, knowledgeable, and always kept me informed throughout the process. She explained everything clearly and made a stressful situation much easier to deal with. I really appreciated their attention to detail, responsiveness, and dedication to achieving the best outcome possible. I would highly recommend her to anyone looking for reliable legal support.

      Legal experts tagged in
      this review

      legal expert Suela Doda Suela Doda

      from Waterstone Legal

      Thank you, Lorena, for your feedback. We’re pleased to hear that Suela provided such professional, knowledgeable, and attentive support throughout your matter. Your kind recommendation is greatly appreciated.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Anonymous

      Anonymous

      Verified

      Excellent

      Very helpful very good l will recommend to everyone Waterstones legal and the solicitor Oliverta she is amazing thank you very much for your support thank you

      Legal experts tagged in
      this review

      legal expert Oliverta Mediu Oliverta Mediu
      legal expert Rafidah Mahmud Rafidah Mahmud

      from Waterstone Legal

      Thank you for your kind feedback. We are delighted to hear that you found the service very helpful and that Oliverta and the team provided such excellent support. We really appreciate your recommendation and you taking the time to share your experience.

      0
      Collected on: ReviewSolicitor collection source logo
      Profile image of Çajka

      Çajka

      Verified

      Highly recommended

      Oliverta Mediu provided an excellent service from start to finish. She was always helpful, professional and kept me informed at every stage of my case. Her communication and dedication gave me confidence and peace of mind throughout the process. I would definitely recommend her services

      Legal experts tagged in
      this review

      legal expert Oliverta Mediu Oliverta Mediu
      legal expert Hana Khan Hana Khan

      from Waterstone Legal

      Thank you for your feedback and recommendation. We’re delighted to hear that Oliverta provided such professional and supportive service throughout.

      0
      Collected on: ReviewSolicitor collection source logo

      Other Reviews

      Profile image of Klaura Gjini

      Klaura Gjini

      Klaura

      The worst experience ever with Oliverta Mediu.

      0
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      Profile image of Md Ujjol

      Md Ujjol

      A client

      I’ve had the experience of dealing with 4 conveyancing firms but this was by far worst I’ve experienced. Do not use them at all costs. Communication is extremely poor. They only work on your case when calling and chasing every week. It took 6 months to complete a chain free purchase due to delays caused by Waterstone. To add to this, they had the cheek to tell me to pay extra 250£ for completing within 10 days of exchange. Disgusting.

      0
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      Profile image of Syed murshed Miah

      Syed murshed Miah

      Syed

      Waterstone Legal has unfortunately lacked the high expectations that it holds itself up to. It is highly disappointing especially towards the process behind my mortgage. There was a lack of transparency and communication, for many days I was left without any response despite my consistent messages, calls and emails. It was rare instances at which she decided to message back, overall this has began to make me question whether Waterstone Legal is putting their client first and answering questions. Secondly, the attitude. Unfortunately, many people alongside myself aren't particularly aware of the processes behind these complicated systems like getting a mortgage and it is why we rely on Waterstone Legal. However, members at Waterstone have not offered that sense of understanding and somewhat rude at times when I was unable to understand what was being told or asked. It took awfully long for the mortgage to be processed and linked with the lack of transparency. Whilst there is no denying that issues may occur along the way, it should seem standard to be informed about the troubles and the duration of how long this may take. Finally, contacting the reception at Waterstone Legal was poor. When connected, they had no information in regards to the situation and hence would call me back after informing the relevant member. However, no call back had ever occurred. As you can see, Waterstone Legal has significantly undermined it's clients and their wellbeing, creating a rather unpleasant experience.

      0
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      Profile image of Besmir Baku

      Besmir Baku

      Besmir

      Oliverta is the best

      Solicitors tagged in
      this review

      legal expert Oliverta Mediu Oliverta Mediu
      Reply by profile image of Shah Ali

      Shah Ali

      We’re grateful for your feedback. Wishing you all the best moving forward.

      0
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      Profile image of Pepa Duarte

      Pepa Duarte

      Pepa

      We had a very difficult process with this firm. There was a lot of confusion in regard to who was taking our case. As first time buyers, the lack of clarity and communication made the process extremely stressful. After our purchase and paying them their fees we started receiving communication from the council chasing a payment the previous owners didn’t do. This is of course not our bill but we’ve been chasing this for over 3 months, calling , sending emails to Waterstones. Incredibly time consuming and they say “they can’t do anything until the sellers respond”. This was their job in the first place and as a company they should be taking responsibility for it.

      Reply by profile image of Shah Ali

      Shah Ali

      Dear Pepa, Thank you for your feedback. It is appreciated that this matter has been frustrating, and your patience is valued. As solicitors, there are strict confidentiality obligations, and for that reason it would not be appropriate to comment in detail on the specifics of your matter in a public forum. A personalised response will therefore be sent to you by email, so that the position can be addressed properly and in your best interests. Kind regards, Waterstone, Legal

      0
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