
Lewis
Collected on:
Poor service
Poor service in everything.. Tried to charge me ridiculous fees, never returned my calls and stopped communicating. Avoid at all costs.
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020 7935 2408
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Fishman Brand Stone Solicitors on ReviewSolicitors.
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We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
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ReviewSolicitors uses our community data to show you how many clients used Fishman Brand Stone Solicitors and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Fishman Brand Stone Solicitors performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
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The reviewer can select either “Yes” or “No”.
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ReviewSolicitors uses our community data to show you how many clients used Fishman Brand Stone Solicitors and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Fishman Brand Stone Solicitors compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
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Client Reviews
Lewis
Collected on:
Poor service in everything.. Tried to charge me ridiculous fees, never returned my calls and stopped communicating. Avoid at all costs.
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Amanda
Collected on:
Shockingly bad service. Appointed to manage my house sale and purchase of another property, I appointed another solicitor for the purchase (& only stuck with Fishman Brand Stone for the sale because I didn't want to delay things). What a shockingly poor experience. Awful. I'd explained to Ian Fishman why I needed a weekly update by phone or email (personal and medical reasons). Ian's emails (when they came) made no sense, read as though they'd been dictated by phone and not sense-checked, his tone was shrill, combative, stress-inducing from the onset and for no reason at all. Ian was so obstructive that other parties involved in the sale had to liaise amongst ourselves to work around him. Shouting at me - at length - on the phone. I pointed out that wasn't the way to speak to a client, and asked to deal with his assistant in future dialogue. Filed a complaint with the firm. Was handed over to Robert Stone who assured me that the complaint would be looked into. I've completed on sale and purchase. No sign of any progress with the complaint filed. Here's an example of what I said: "I have remained respectful and appropriate to you throughout our conversations where your tone has been increasingly irritated with me, your client. I do not appreciate you speaking to me like I am a child, talking over me, telling me that my calls are unnecessary. I won't even mention your admonishments" and here's how his response began: 'I am sorry that you that you felt the need to write to me in these terms.' Couldn't even muster a decent apology. I would strongly urge anyone - if you value professionalism, courtesy, accuracy and timeliness of response, avoid this firm at all costs. A horrible experience.
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Shamim
Collected on:
A highly reputable firm of solicitors.
Services delivered, and the commitment to client duty by Mr. Peter Neidle (firms Partner) are exceptionally outstanding, trustworthy and extremely credible.
I am truly indebted to Mr. Neidle's care of duty and his performance is very deserving of public acknowledgement and praise.
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