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PLS Solicitors

Office 1.09, 288 Bishopsgate, London, EC2M 4QP

Accepting new clients

Office 1.09, 288 Bishopsgate, London, EC2M 4QP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 623162

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PLS Solicitors Review Scores & Client Satisfaction Overview

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Accreditations

PLS Solicitors are accredited by

The Law Society accreditation awarded to PLS Solicitors
Conveyancing Quality Scheme accreditation awarded to PLS Solicitors
Trading names:
Property Legal (manchester) Limited
PLS Solicitors

Description

We are a forward-thinking, nationwide law firm specialising in new build and residential conveyancing. Over the years, we’ve helped thousands of clients move into their first homes, secure new build properties, and navigate everything from straightforward sales to more complex transactions, including buy-to-let and secured lending. By combining our expertise, modern technology, and dedicated team, we make every property move transparent. Simple. Confident. Supported. Working closely with each client allows us to guide them through every step of the process. Communication is always clear. Advice is always expert. Support is always personal. Whether it’s answering a last-minute question or coordinating with developers, we’re there every step of the way.

Rankings by area of expertise

The rankings below show the areas of expertise that PLS Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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PLS Solicitors Review Scores & Client Satisfaction Overview

4.4
Excellent
87%
Value for
Money
4% above
national average
86%
Success
Rate
4% above
national average
86%
Would
Recommend
5% above
national average
Communication 4.4/5
Initial Impressions 4.4/5
Approachability 4.4/5
Documentation Accuracy 4.4/5
Legal Knowledge 4.4/5
Value for money 4.4/5

Accreditations

PLS Solicitors are accredited by

The Law Society accreditation awarded to PLS Solicitors
Conveyancing Quality Scheme accreditation awarded to PLS Solicitors
Trading names:
Property Legal (manchester) Limited
PLS Solicitors

Description

We are a forward-thinking, nationwide law firm specialising in new build and residential conveyancing. Over the years, we’ve helped thousands of clients move into their first homes, secure new build properties, and navigate everything from straightforward sales to more complex transactions, including buy-to-let and secured lending. By combining our expertise, modern technology, and dedicated team, we make every property move transparent. Simple. Confident. Supported. Working closely with each client allows us to guide them through every step of the process. Communication is always clear. Advice is always expert. Support is always personal. Whether it’s answering a last-minute question or coordinating with developers, we’re there every step of the way.

Rankings by area of expertise

The rankings below show the areas of expertise that PLS Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - PLS Solicitors

Opening hours

Monday 09:00–19:00
Tuesday 09:00–19:00
Wednesday 09:00–19:00
Thursday 09:00–19:00
Friday 09:00–19:00
Saturday 09:30–16:00
Sunday (Closed)

Office 1.09, 288 Bishopsgate, London, EC2M 4QP

Reviews

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Clients say

What clients say about PLS Solicitors

Clients praise the firm for conveyancing expertise, efficient coordination of purchases, sales, remortgages and shared‑ownership transactions, and strong process knowledge. Reviewers value clear, prompt communication, proactive case‑management, attention to detail and good use of an easy online portal. Soft skills highlighted include calm, patient and reassuring guidance, professionalism, friendliness and approachability, responsiveness to queries, and a supportive, client‑focused manner that reduces stress during complex moves.

clear communication
professional service
responsive team
proactive approach
efficient handling
supportive staff
knowledgeable solicitors
friendly manner
easy online‑portal
competitive pricing

ReviewSolicitors Review List

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Reviews

4.4 /5 9924 Reviews
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Clients say

What clients say about PLS Solicitors

Clients praise the firm for conveyancing expertise, efficient coordination of purchases, sales, remortgages and shared‑ownership transactions, and strong process knowledge. Reviewers value clear, prompt communication, proactive case‑management, attention to detail and good use of an easy online portal. Soft skills highlighted include calm, patient and reassuring guidance, professionalism, friendliness and approachability, responsiveness to queries, and a supportive, client‑focused manner that reduces stress during complex moves.

clear communication
professional service
responsive team
proactive approach
efficient handling
supportive staff
knowledgeable solicitors
friendly manner
easy online‑portal
competitive pricing

ReviewSolicitors Review List

Profile image of Riam

Riam

Housing & Property

The lack of responses are unacceptable

Selecting PLS is the worst decision I have ever made. I used them for a property purchase in 2020 and that decision haunts me to this day - the issues I am now uncovering after 6 years and the lack of engagement to resolve them mean I cannot encourage others more strongly to use an alternative. Even the post completion team on the phones express their frustration at how slow the solicitor teams are to respond. Recently when I said to one that I had emailed the ResiFlexi team a couple of days ago with an urgent issue they said "there's no chance they will have looked at it yet". The irony of being called pls when they make you beg for any sort of response. I have made an official complaint to the compliance team and to add insult to injury the team on the phone won't even speak to me because of the mark on my account.

A representative from PLS Solicitors responded to this review

Dear Riam, Thank you for taking the time to share your feedback. We are sorry to read that you remain dissatisfied with your experience. We take concerns such as these very seriously and have made attempts to identify your matter so that we can fully investigate the issues you've raised. Unfortunately, despite requesting further information, we have been unable to identify your case. We would genuinely like the opportunity to review your concerns and understand what has happened. If you are willing to contact us with your full name, property address, or matter reference, please email our Client Services Manager at kmohindra@pls-solicitors.co.uk, and we will ensure your comments are investigated thoroughly. We are committed to providing a high standard of service and welcome the opportunity to look into this further. Kind regards, Team PLS

0
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Kevin

Housing & Property

Would highly recommend

I’m a first time buyer and I would highly recommend these. I didn’t have a clue what I was doing through out this process but they guided me and helped me out at everything step. Would like to thank Lydia Atkinson she was great

A representative from PLS Solicitors responded to this review

Dear Kevin, Thank you so much for your kind words. We’re thrilled to hear that Lydia and the team were able to guide you through every step of your first-time buying journey. It’s wonderful to know you felt supported throughout the process. Thank you for recommending PLS Solicitors, wishing you all the best in your new home! Team PLS

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brazier06

Housing & Property

Unprofessional

I wouldn’t recommend this company as they have hidden charges that they only bring to light once you’ve made your first payment, so then it feel like entrapment and when you try to call them directly to discuss they continually end your call so you can’t get through to them

A representative from PLS Solicitors responded to this review

Dear Brazier, Thank you for sharing your feedback, and I’m sorry to hear about your experience. This is certainly not how we want our customers to feel. A manager has reached out to discuss your concerns directly, and we hope this helps clarify the situation and resolve things for you. We appreciate you bringing this to our attention. Team PLS

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Daniel

Housing & Property

I wish I read the reviews first

Outright unprofessional shambolic bunch. We couldn't take anything they said for granted as they were so untrustworthy. Key steps missed which has cost us money. We complained and their own internal review agreed and even gave a us a discount (despite the review not being carried out when they said it would be- untrustworthy). Even with the discount we still feel very hard done by. Do not use.

A representative from PLS Solicitors responded to this review

Dear Daniel, Thank you for taking the time to share your feedback. We’re very sorry to hear that you had a poor experience and that the process felt difficult. This is never the service we aim to provide. We would really appreciate the opportunity to look into what happened so we can understand your concerns and learn from your experience. If you’d like to discuss this further, please contact our Customer Service Manager at KMohindra@pls-solicitors.co.uk and we will be happy to review the matter for you. Wishing you all the best for the future. Team PLS

1
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Al mazruy

Housing & Property

ZANZIBAR

Hi, Rubina Team On behalf of myself and my family, I would like to sincerely thank PLS Solicitors for their outstanding support and professionalism throughout our property purchase journey. The entire process was handled with such care, efficiency, and expertise. Words cannot truly express how grateful we are for the help and guidance provided every step of the way. Your dedication made what could have been a stressful experience feel smooth and reassuring. We wholeheartedly recommend PLS Solicitors to anyone looking for a trustworthy and exceptional legal team. Thank you once again for everything! REGARDS T.A & F.A ZANZIBAR

A representative from PLS Solicitors responded to this review

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Rubina and the team were able to support you and your family through your property purchase and make the process as smooth and reassuring as possible. Your recommendation means a great deal to us, and we’re truly grateful for your trust. Wishing you and your family all the very best as you settle into your new home. Team PLS

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Other Reviews

Profile image of Ivy Yeung

Ivy Yeung

Ivy

We are coming to the final stage of the purchase of our house but overall PLS has proved to be unprofessional and bad service throughout the whole process. We always needed to chase them for response through the public platforms otherwise we were just left ignored and unanswered. Every time the reviews were left on Google or Trustpilot, they always came to argue about the truths of the reviews through emails and angry aggressive phone calls and we needed to provided the evidence to them saying that we were telling the truth and not just random complaints. Every time after they replied the previous unresolved issues which we pushed them to progress through Google and Trustpilot, they required us to delete the bad reviews. How ridiculous they are as solicitors. They never focused on helping customers but more concerned about public reviews.

0
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WendyB

WendyB

Catherine supported me through a very difficult and delayed sale, and I’m genuinely grateful for everything she did. None of the delays were caused by PLS, yet Catherine remained consistently proactive, calm, and reassuring throughout the entire process. She kept me updated, explained every step clearly, and made sure I never felt left on my own with the issues that arose. Her professionalism, patience, and kindness made a stressful situation much easier to manage. I would absolutely recommend Catherine and PLS Solicitors to anyone needing reliable and supportive conveyancing.

Dear Wendy, Thank you so much for this wonderful review! We're sorry the sale itself proved difficult and delayed, but we're delighted to hear that Catherine remained proactive, calm, and reassuring throughout. It's lovely to know she kept you updated, explained every step clearly, and made sure you never felt on your own when issues arose. That's exactly the support we want every client to have. We'll be sure to pass your kind words on to Catherine, she'll be thrilled to know how much you appreciated her professionalism, patience, and kindness. Thank you again for recommending Catherine and PLS Solicitors, and we wish you all the very best! Best wishes, Team PLS

0
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Matthew Holmes

Matthew

Highly recommend Matty H. His knowledge and professionalism has been exceptional and made the process very easy to navigate.

Dear Matthew, Thank you so much for your kind words! We're so pleased to hear that Matty's knowledge and professionalism made the process easy to navigate from start to finish. We'll make sure your feedback reaches Matty, he'll be delighted to hear it. Thank you again for recommending PLS Solicitors, and we wish you all the very best! Best wishes, Team PLS

0
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Samantha Holmes

Samantha

Our experience with PLS was great, We moved house with the help of Matty H at PLS and he did a wonderful job. Great communication throughout and made sure everything ran smoothly as it should. Thank you

Dear Samantha, Thank you so much for your wonderful feedback! We're so pleased to hear that your move went smoothly and that Matty kept you well informed at every stage, clear communication makes all the difference during a house move. Matty will be delighted to receive your kind words, and we'll make sure they're passed on to him. Thank you again for choosing PLS Solicitors, and we wish you every happiness in your new home! Best wishes, Team PLS

0
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Ollie

Ollie

Jemma Plummer and Team have acted for me on my sale and plot purchase. Can't fault them and would reccomend them moving forwards.

Dear Ollie, Thank you so much for your kind feedback! We're delighted to hear that Jemma and her team looked after your sale and plot purchase, and that you couldn't fault the service you received. We'll be sure to pass your kind words on to Jemma and the team, they'll be thrilled to know how much you appreciated their support. Thank you again for recommending PLS Solicitors, and we wish you all the very best in your new home! Best wishes, Team PLS

0
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