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PLS Solicitors

4.0 | 92 Reviews 92 Reviews | Avoidance Powers
9,383 Total Company Reviews info icon Avoidance Powers | info icon 9,383 Total Company Reviews Avoidance Powers | info icon 9,383 Total Company Reviews

Office 1.09, 288 Bishopsgate, London, EC2M 4QP

Accepting new clients

Office 1.09, 288 Bishopsgate, London, EC2M 4QP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 623162

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PLS Solicitors |

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PLS Solicitors Review Scores & Client Satisfaction Overview

4.0
Very Good
79%
Value for
Money
75%
Success
Rate
75%
Would
Recommend
Communication 4.0/5
Initial Impressions 4.0/5
Approachability 4.0/5
Documentation Accuracy 4.0/5
Legal Knowledge 4.0/5
Value for money 4.0/5

Accreditations

PLS Solicitors are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to PLS Solicitors
The Law Society accreditation awarded to PLS Solicitors
Conveyancing Quality Scheme accreditation awarded to PLS Solicitors
Trading names:
Property Legal (manchester) Limited

Description

A modern & progressive property law firm, putting our customers at the heart of everything we do.

Rankings by area of expertise

The rankings below show the areas of expertise that PLS Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

PLS Solicitors Review Scores & Client Satisfaction Overview

4.3
Excellent
87%
Value for
Money
4% above
national average
85%
Success
Rate
3% above
national average
85%
Would
Recommend
4% above
national average
Communication 4.3/5
Initial Impressions 4.3/5
Approachability 4.3/5
Documentation Accuracy 4.3/5
Legal Knowledge 4.3/5
Value for money 4.3/5

Accreditations

PLS Solicitors are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to PLS Solicitors
The Law Society accreditation awarded to PLS Solicitors
Conveyancing Quality Scheme accreditation awarded to PLS Solicitors
Trading names:
Property Legal (manchester) Limited

Description

A modern & progressive property law firm, putting our customers at the heart of everything we do.

Rankings by area of expertise

The rankings below show the areas of expertise that PLS Solicitors offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - PLS Solicitors

Opening hours

Monday 09:00–19:00
Tuesday 09:00–19:00
Wednesday 09:00–19:00
Thursday 09:00–19:00
Friday 09:00–19:00
Saturday 09:30–16:00
Sunday (Closed)

Office 1.09, 288 Bishopsgate, London, EC2M 4QP

Reviews

4.0 /5 92 Reviews
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Rating

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Clients say

What clients say about PLS Solicitors

Clients praise the firm’s conveyancing and property expertise, especially for first‑time buyers, shared‑ownership and speedy transactions. Reviewers value clear, patient explanations, proactive case management, efficient use of an online portal, reasonable fees and successful quick completions. Soft skills highlighted include responsiveness, friendliness, professionalism, empathy, calm reassurance and strong client communication — teams are described as supportive, approachable and thorough, frequently keeping clients updated and guiding them through complex processes.

clear communication
responsive staff
friendly team
helpful guidance
efficient process
knowledgeable solicitors
easy portal
reasonable fees
fast completion
professional service

ReviewSolicitors Review List

Profile image of Brian

Brian

Highly recommended

It was my privilege working with a team that is fully experienced in the conveyancing matters. Thank you for making our dream come true. Be rest assured that we will recommend you to anyone who needs your services. Thank once more again.

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Other Reviews

Profile image of Damiano La Manna

Damiano La Manna

Housing & Property

Damiano

We had a fantastic experience with PLS Solicitors. The entire conveyancing process was very smooth from start to finish. A special thanks to Jacob Wolstencroft, who was helpful and professional throughout. Highly recommended!

Dear Damiano, Thank you for your wonderful review. We’re delighted to hear that you had a fantastic experience with PLS Solicitors and that the conveyancing process went smoothly from start to finish. Jacob will be especially pleased to hear your kind words, we’ll be sure to pass on your thanks. Providing helpful, professional service throughout the transaction is exactly what we strive for, so it’s great to know this was reflected in your experience. Thank you again for your recommendation, and we wish you all the best in your new home. Team PLS

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Daniel Crowther

Housing & Property

Daniel

I recently used PLS for my conveyancing and would definitely recommend. Josh Randles was my Case Handler and was fantastic! Everything was explained clearly and professionally and managed to get everything done in 4 weeks. Thank you to his team as well who looked after my case whilst he was on leave!

Dear Daniel, Thank you very much for taking the time to leave such a positive review. We are delighted to hear that you were pleased with the service you received and that your transaction was completed within four weeks. We understand how important clear communication and efficient progression are during the conveyancing process, so it is wonderful to know this was reflected in your experience. We will be sure to pass your kind comments on to Josh and the wider team. They will be especially pleased to hear that their support and continuity while Josh was on leave made a positive difference. Thank you again for your recommendation, we truly appreciate it and wish you all the best in your new home. Team PLS

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Joe Henwood

Housing & Property

Joe

Appalled by their services Andrew Spooner and Milly Kidner They have in legal legislation 13 weeks they've been given legacy over 3 years. NEVER USE THE BISCOES LAW FIRM. IN TORQUAY AT THE MOMENT. FROM PLYMOUTH. Read my review at St Andrews Magistrates Plymouth. All happens in Plymouth. Check it out.

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Theo

Housing & Property

Theo

Don’t go with this solicitor if you want them to call you back, I’ve called everyday for the past 14 days and been told my solicitor will call me back on 7 spectate occasions and they never do. I asked a colleague to advise on an email 3 days ago but no action has been taken. I don’t doubt they do there job as any conveyancing solicitor would but the customer service is the worst I’ve seen. If you say you’re going to call back, call back, it’s basic respect.

A representative from Property Legal (manchester) Limited responded to this review

Dear Theo, Thank you for your feedback, Theo. We are sorry to hear that you feel disappointed with the communication you have received. Our records show that our team has been in contact with you on several occasions and have also attempted to reach you again today, followed by an email when we were unable to get through. We appreciate how frustrating delays can be, and we have continued to chase the buyer’s solicitor regularly to progress matters on your behalf. Please be assured we are ready to move forward as soon as the other party is in a position to do so, and we will keep you updated as developments occur. If you would like to discuss anything further, we are more than happy to speak with you directly. Kind Regards, PLS Solicitors

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Paige

Housing & Property

Paige

I had a painful journey selling my property due to some unknown, historic, administrative issues when I originally purchased it. I was losing my mind, until Catherine took on my case. She is a ray of sunshine, yet a force to be reckoned with. Catherine turned everything around and took my journey from poor to great. I cannot thank Catherine enough for all her support, great communication, prompt work and caring attitude through the whole process.

A representative from Property Legal (manchester) Limited responded to this review

Dear Paige, Thank you so much for sharing your experience. We’re thrilled to hear that Catherine was able to turn a challenging situation around and provide the support and guidance you needed. Your kind words about her professionalism, communication, and caring approach mean a lot to us. It’s always our aim to make the conveyancing process as smooth and stress-free as possible, and we’re delighted that Catherine was able to do that for you. Wishing you all the best moving forward, and thank you again for choosing PLS! Team PLS

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Reviews

4.3 /5 9383 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about PLS Solicitors

Clients praise the firm’s conveyancing and property expertise, especially for first‑time buyers, shared‑ownership and speedy transactions. Reviewers value clear, patient explanations, proactive case management, efficient use of an online portal, reasonable fees and successful quick completions. Soft skills highlighted include responsiveness, friendliness, professionalism, empathy, calm reassurance and strong client communication — teams are described as supportive, approachable and thorough, frequently keeping clients updated and guiding them through complex processes.

clear communication
responsive staff
friendly team
helpful guidance
efficient process
knowledgeable solicitors
easy portal
reasonable fees
fast completion
professional service

ReviewSolicitors Review List

Profile image of Kevin

Kevin

Housing & Property

Would highly recommend

I’m a first time buyer and I would highly recommend these. I didn’t have a clue what I was doing through out this process but they guided me and helped me out at everything step. Would like to thank Lydia Atkinson she was great

A representative from Property Legal (manchester) Limited responded to this review

Dear Kevin, Thank you so much for your kind words. We’re thrilled to hear that Lydia and the team were able to guide you through every step of your first-time buying journey. It’s wonderful to know you felt supported throughout the process. Thank you for recommending PLS Solicitors, wishing you all the best in your new home! Team PLS

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brazier06

Housing & Property

Unprofessional

I wouldn’t recommend this company as they have hidden charges that they only bring to light once you’ve made your first payment, so then it feel like entrapment and when you try to call them directly to discuss they continually end your call so you can’t get through to them

A representative from Property Legal (manchester) Limited responded to this review

Dear Brazier, Thank you for sharing your feedback, and I’m sorry to hear about your experience. This is certainly not how we want our customers to feel. A manager has reached out to discuss your concerns directly, and we hope this helps clarify the situation and resolve things for you. We appreciate you bringing this to our attention. Team PLS

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Daniel

Housing & Property

I wish I read the reviews first

Outright unprofessional shambolic bunch. We couldn't take anything they said for granted as they were so untrustworthy. Key steps missed which has cost us money. We complained and their own internal review agreed and even gave a us a discount (despite the review not being carried out when they said it would be- untrustworthy). Even with the discount we still feel very hard done by. Do not use.

A representative from Property Legal (manchester) Limited responded to this review

Dear Daniel, Thank you for taking the time to share your feedback. We’re very sorry to hear that you had a poor experience and that the process felt difficult. This is never the service we aim to provide. We would really appreciate the opportunity to look into what happened so we can understand your concerns and learn from your experience. If you’d like to discuss this further, please contact our Customer Service Manager at KMohindra@pls-solicitors.co.uk and we will be happy to review the matter for you. Wishing you all the best for the future. Team PLS

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Al mazruy

Housing & Property

ZANZIBAR

Hi, Rubina Team On behalf of myself and my family, I would like to sincerely thank PLS Solicitors for their outstanding support and professionalism throughout our property purchase journey. The entire process was handled with such care, efficiency, and expertise. Words cannot truly express how grateful we are for the help and guidance provided every step of the way. Your dedication made what could have been a stressful experience feel smooth and reassuring. We wholeheartedly recommend PLS Solicitors to anyone looking for a trustworthy and exceptional legal team. Thank you once again for everything! REGARDS T.A & F.A ZANZIBAR

A representative from Property Legal (manchester) Limited responded to this review

Thank you so much for your kind words and for taking the time to share your experience. We’re delighted to hear that Rubina and the team were able to support you and your family through your property purchase and make the process as smooth and reassuring as possible. Your recommendation means a great deal to us, and we’re truly grateful for your trust. Wishing you and your family all the very best as you settle into your new home. Team PLS

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Rachael

Housing & Property

PLS - Pretty awful from start to still not yet finished !!!!

I had to deal with this firm, as they were on the panel for my mortgage ... awful from start to finish. So many errors .... incorrect billing ... double billing ... failure to call back ... slow to respond ... final report wrong, missing words, incomplete. Save the stress and use someone else.

A representative from Property Legal (manchester) Limited responded to this review

Dear Rachael, Thank you for sharing your feedback with us. We take concerns of this nature very seriously and are treating your comments as a formal complaint. Our team is currently reviewing the matters you have raised in detail and will be in touch with you directly to provide a full response and update on our findings. Kind Regards, PLS Solicitors

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Other Reviews

Profile image of Rachel Hinks

Rachel Hinks

Rachel

Currently in the process of selling and purchasing two properties with PLS. Unfortunately, our experience so far has been disappointing. We’ve encountered a lack of attention to detail, slow customer service responses, and what appears to be inadequate due diligence on several matters. These issues have caused significant frustration and have left us concerned about whether we will complete within the timescales we were initially expecting. I will update this review once the transactions have completed to reflect the final outcome.

Dear Rachel, Thank you for taking the time to share your feedback. We are sorry to hear that your experience so far has not met your expectations. We understand how frustrating delays, communication issues and concerns around timescales can be during the conveyancing process. We would like the opportunity to investigate your concerns further. Please contact our Client Services Manager at kmohindra@pls-solicitors.co.uk with your details so that we can investigate and assist you. We appreciate your feedback and hope to improve your experience as your transaction progresses. Kind regards, Team PLS

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WS

A client

As first‑time home buyers, we were naturally anxious about choosing the right solicitors, but Annabel and her team made the entire process smooth and stress free. She was very helpful, responsive to our enquiries, and kept us updated at every stage. PLS Solicitors was recommended to us by a colleague, and based on our experience, we are very happy to recommend them to others as well. Thank you for the amazing service.

Dear WS, Thank you for your wonderful 5-star review. We're delighted to hear that Annabel and her team helped make your first home-buying experience smooth and stress free. We understand that purchasing your first property can feel overwhelming, so it's fantastic to know that Annabel's support, responsiveness, and regular updates helped put your mind at ease throughout the process. It's especially rewarding to hear that you came to us through a recommendation from a colleague and that your experience was so positive that you would happily recommend PLS Solicitors to others. Recommendations like yours mean a great deal to us and reflect the level of service we strive to provide for every client. Thank you for choosing PLS Solicitors and for your kind words. Congratulations on your first home, and we wish you many happy years there and all the very best for the future. Best wishes, Team PLS

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Danielle

Danielle

Umm’ing and aww’ing about leaving this review.. I completed my purchase on the 8th December 2025. This solicitors are like most others; communication throughout the process had to be constantly chased to get updates. Nearing the completion date all went quiet, and after chasing it turned out the guy who was handling my purchase was fired. After getting the keys and inspecting the house, we noted that the sellers had not adhered to the Fixtures and Fittings form, and they had left a lot of trash. We quickly contacted the solicitors who claimed to have contacted the seller’s solicitors but ceased communication soon after. The biggest thing I was let down by is this: a week or so after finalising the purchase I found money in the house, and by ‘money’ I mean approximately £200k. I reached out to PLS and they wanted nothing to do with it, they were not interested in helping me at all. Their after sales support is non existent and I wouldn’t recommend them at all.

Dear Danielle, Thank you for taking the time to leave your feedback. We are sorry to hear that your experience did not meet your expectations, particularly in relation to communication during your transaction and the issues you encountered after moving into your new home. We are sorry if there was any misunderstanding regarding the support we were able to provide following completion. As you'll appreciate, our role is to deal with the legal aspects of the conveyancing process and ensure that your purchase completes successfully. The matters you encountered after moving in would not usually fall within our remit, although we are always happy to provide guidance where we can. We believe that we spoke with you at the time and explained the options available to you. We are also sorry to hear of your concerns regarding the fixtures and fittings left at the property. We understand how frustrating unexpected issues after completion can be. If you would like to discuss any of these matters further, please do not hesitate to get back in touch with us and a member of our team will be happy to review your concerns and discuss them with you. Kind regards, Team PLS

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Duncan Skilton

Duncan

We've had an excellent experience with Keeley at PLS. She has kept us up-to-date every step of the way. Keeley has also be excellent answering queries we've had. I couldn't fault her. The online system they use, is easy to navigate and very convenient. And, the best part, the fees are reasonable! We would definitely use PLS again

Dear Duncan, Thank you so much for your kind review. We’re delighted to hear that you had an excellent experience with Keeley and that she kept you well updated throughout your matter. It’s great to know she was also able to answer your queries clearly and provide such a high level of support. We’re also pleased you found our online system easy to use and convenient, and that you felt our fees were reasonable. Your feedback means a great deal to us, and we really appreciate your recommendation. Thank you again for choosing PLS, and we look forward to working with you again in the future. Team PLS

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Profile image of Petya Georgieva

Petya Georgieva

Petya

It was my first house purchase, so for me as a woman with little patience, the process felt a bit slow, but I was aware that the waiting time is usually long. I also want to thank my solicitor, who replied to my emails very quickly and kept chasing the seller’s solicitor whenever there were delays. I wish them many more successful completions in the future.

Dear Petya, Thank you for taking the time to share your feedback. We’re really pleased to hear that your solicitor was responsive, proactive in chasing the other side, and kept you updated throughout the process. We understand that buying your first home can feel slow at times, and we appreciate your patience and perspective. It’s great to know that despite the delays, you felt supported and well looked after. Thank you again for your kind words and best wishes, we hope you enjoy your new home and wish you all the very best for the future. Team PLS

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