Paul
Collected on:
Brilliant service
Have to say how impressed I was with the service I got from this firm. Nothing was to much trouble and found them very freindly and helpful
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Phoenix Legal Limited
Also known as :
- Phoenix Solicitors
- Address
- CH41 6AF
- www.phoenixlegalsolicitors.co.uk
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How Phoenix Legal Limited Compares
Value for money
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Phoenix Legal Limited on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Phoenix Legal Limited. These questions include:
- Value for money (a rating of 1-5)
- How much were you initially quoted or how much did you expect to pay?
- Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
- Did you think this was underpriced, overpriced or about right?
- Overall experience
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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Would recommend to
friends and family
Limited data.
ReviewSolicitors uses our community data to show you how many clients used Phoenix Legal Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Phoenix Legal Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Satisfied with
outcome of matter
Limited data.
ReviewSolicitors uses our community data to show you how many clients used Phoenix Legal Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Phoenix Legal Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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Rankings by area of expertise
The rankings below show the areas of expertise that Phoenix Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
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Reviews summary
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Overall experience
- Value For Money
- Communication
- Initial Impressions
- Approachability
- Documentation Accuracy
- Legal knowledge
Abde
Collected on:
Very unprofessional company that lets trainees make all the decisions.
The Director of this company(Alisha Ann Butler) is a very offensive person that uses derogatory
foul language and emails with Legal threats of defamation against anyone that complains about her company or leaves negative reviews. she has also recently been fined by the SRA see Below.
Quote from Legalfutures.co.uk)
A solicitor who admitted to a “serious breach” of the accounts rules – in part due to the impact of Covid – has escaped with a rebuke from the Solicitors Regulation Authority (SRA).
The multiple failures by Alisha Butler, owner and sole director of Birkenhead firm Phoenix Legal could have led to a referral to a disciplinary tribunal but her misconduct was instead resolved through a regulatory settlement agreement between her and the SRA.
An investigation triggered by a qualified accountant’s report found that the firm was unable to demonstrate that reconciliations had been carried out at least once every five weeks and had failed to keep and maintain proper and accurate accounting records.
Further, there was a shortage on client account of £2,072 as at 31 March 2021, caused by liabilities in six client matters not being shown in the books of account. Ms Butler addressed this by “making the appropriate payments from the office account during the SRA inspection”.
In addition, client money had been dealt with through a non-client bank account between September 2017 and October 2020.
Ms Butler admitted breaching several accounts rules and SRA principles.
Admissions
3.1 Ms Butler makes the following admissions which the SRA accepts:
That by failing to keep accounting records properly written up, allowing a client account shortage to occur and dealing with client money through a non-client bank account she has:
breached Rules 1.2(b), 1.2(e), 1.2(f), 7.1, 29.1(a) and 29.9 of the SRA Accounts Rules 2011 and Rules 4.1, 6.1, 8.1 and 8.3 of the SRA Accounts Rules 2019; and
breached Principles 4, 5, 6, 8 and 10 of the SRA Principles 2011 and Principles 2 and 7 of the SRA Principles 2019.
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About this branch
Regulated by
Legal services
Personal areas of law
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Clinical Negligence
- Accident and Emergency Claims
- Amputation Negligence Claims
- Anaesthetic Awareness Claims
- Birth Defect and Wrongful Birth Claims
- Birth Injury Claims
- Birth Injury To Mother Claims
- Blood Transfusion Claims
- Bowel Cancer Misdiagnosis Claims
- Breast Cancer Misdiagnosis Claims
- Breast Surgery Compensation Claims
- C. Difficile Claims
- Cancer Misdiagnosis Claims
- Cauda Equina Syndrome Claims
- Cerebral Palsy Claims
- Cervical Cancer Misdiagnosis Claims
- Clinical Negligence
- Cochlear Implant Claims
- Cosmetic Dentistry Claims
- Cosmetic Surgery Claims
- Defective Medical Device Claims
- Dental Negligence
- Dental Negligence Claims
- Dermal Filler Compensation Claims
- Diabetes Claims
- Erb’s Palsy Compensation Claims
- Eye Surgery Claims
- Failed Sterilisation Claims
- Fatal Medical Negligence Claims and Inquests
- Faulty Defibrillator Claims
- Fertility Negligence Claims
- GP Negligence Claims
- Group B Streptococcus Claims
- Hospital Negligence Claims
- Knee Replacement Claims
- Laser Eye Surgery Claims
- Laser Treatment Claims
- Lung Cancer Misdiagnosis Claims
- MRSA Claims
- Medical Misdiagnosis Claims
- Medical Negligence
- Meningitis Misdiagnosis Claims
- Metal-On-Metal Hip Replacement Claims
- Misdiagnosed Miscarriage Claims
- Nerve Damage Claims
- Nerve Injury Claims
- Ophthalmic Negligence Claims
- Oral Cancer Claims
- Orthopaedic Negligence Claims
- Ovarian Cancer Misdiagnosis Claims
- Pancreatic Cancer Misdiagnosis Claims
- Periodontal Disease Claims
- Pregnancy and Gynaecology Injury Claims
- Pressure Sore Claims
- Prostate Cancer Misdiagnosis Claims
- Restorative Dentistry Claims
- Sepsis Negligence Claims
- Skin Cancer Misdiagnosis Claims
- Sorin Stockert 3T Heater-Cooler Claims
- Spinal Surgery Claims
- Stillbirth Compensation Claims
- Stroke Misdiagnosis Claims
- Surgery Compensation Claims
- Surgical and Transvaginal Mesh Claims
- Testicular Cancer Misdiagnosis Claims
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Consumer
- Consumer Disputes
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
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Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
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Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
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Professional Negligence
- Barristers
- Financial advisors
- IT professionals
- Insurance brokers
- Professional trustees
- Valuers