Darshana
Disappointed throughout
We engaged Kalsi Solicitors to assist with a UK marriage visitor visa for my partner. Amardeep Singh came highly recommended by friends, which gave us the confidence to proceed with the firm. Unfortunately, that confidence was badly misplaced. Soon after the initial engagement, Amardeep went quiet. Despite the urgency of our case—tied to visa windows, quarantine periods, and employment resignation timelines—our follow-up emails often went unanswered. Without any discussion or consent, Amardeep handed our case over to a trainee solicitor, Negin Eskandary. There was no proper handover, no context sharing, and no continuing involvement from him. We had to re-explain everything ourselves, line by line, to someone entirely new. This wasn’t a delegation—it was an abdication. Throughout the months that followed, Amardeep remained conspicuously absent. Even as the case spiralled due to weak preparation and poor advice, he did not intervene or take responsibility. When you are the senior solicitor in a case and you decide to step back, you are still accountable for ensuring that the client receives competent, consistent guidance. That didn’t happen here. The core legal advice was also flawed from the outset. On the firm’s advice, my partner resigned from her job to meet the visit visa criteria. After our visa was refused, an independent immigration lawyer told us plainly that we never had a strong chance of success under this route—and that Kalsi’s recommendation was reckless. The refusal letter cited reasons that should have been predicted and avoided. Instead, we were told not to worry. What followed was equally disheartening. We were advised to consider a Pre-Action Protocol (PAP)—a costly legal move that experts later confirmed was wholly inappropriate for a discretionary visitor visa refusal. PAPs are designed to challenge clear legal errors, not subjective refusals. This advice felt more like a reflexive upsell than a serious legal strategy. Meanwhile, we found ourselves coordinating nearly every logistical and procedural step on our own: obtaining GP and NHS letters, corresponding with Brent Council, managing travel and quarantine plans, booking TB and English language tests, and maintaining the full documentation history. The firm gave little to no practical guidance or structure for any of this. It was a chaotic, client-led process throughout. In the end, we had to abandon the entire visa effort, after wasting months of energy and hundreds of pounds on a course of action that never should have been recommended in the first place. I would strongly caution anyone considering Negin Eskandary, Amardeep Singh, or Kalsi Solicitors for immigration services. The firm failed us at every level—strategically, professionally, and ethically. If your matter is at all time-sensitive or complex, look elsewhere. At the very least, get a second opinion before acting on their advice.
