Lynch Hall & Hornby

lack of care and duty with property conveyance

I contacted this firm in early January with a polite and straightforward request for information relating to a probate matter in which they had previously acted. I fully acknowledged that they could not simply release information and specifically asked what they would require from me in order to proceed properly. That email was completely ignored. I followed up three weeks later requesting an update. This was also ignored. I then attempted to contact the office by telephone, again without any response. I subsequently discovered that a portion of my original email had been forwarded to a third party without my knowledge or consent. This included my personal details, such as my name and telephone number. I was never informed this would be done, nor was my permission sought. I have since attempted to escalate this matter to a senior partner and, once again, have received no response. This represents a serious failure in basic client care, communication, and handling of personal information. Prospective clients would be well advised to review the firm’s regulatory history on the Solicitors Regulation Authority (SRA) website before instructing them.

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Grazyna Malgorzata Scotford

I’m deeply grateful to Jacqueline Reid at Lynch Hall for her thoughtful, determined support throughout a difficult neighbour-related planning dispute. Her calm advice, persistence, and well-timed intervention via the Ombudsman clearly helped move things forward — resulting in a new case officer being appointed and real momentum toward formal enforcement. I felt very well supported throughout, and wouldn’t hesitate to recommend her to anyone facing a similar situation.

I had the above solicitor to deal with probate and other legal issues. On top of being over charged which they were paid in full, they insist that I still owe monies, even after countless efforts of me sending proof of payment via my bank statements.

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Grazyna Malgorzata Scotford

Howard Christopher Smith

Tracy Bennett was asked to do the conveyancing of a very simple house sale. We had inherited the property. She was recommended heavily by the estate agents Tony . House sale progressed. We had very little to do with her apart from meeting her when we dropped off the required id and completed TA6 and TA10 forms at the start of the sale. Seemed very nice and confident. All information on house sale was fed to us by estate agent. We were told by Tracy that we would need to go in and sign another form, but this never happened. There was no final bill sent to us after the sale .... we queried this a week after the sale and were emailed two scrappy spreadsheets. As banks and other financial institutions ask for proof of the source of funds when depositing large amounts - we asked them to send a final bill. Tracy told us one was in the post, but she would send us another one. Which duly turned up. The property name was incorrect as was our home address. This left us wondering if our sale was done professionally. We were never told which solicitor oversaw her work, obviously we should have asked.