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Fullers Family Law Limited

4.9 | 120 Reviews 120 Reviews | Dispute Resolution
713 Total Company Reviews info icon Dispute Resolution | info icon 713 Total Company Reviews Dispute Resolution | info icon 713 Total Company Reviews

Cavell House & Austin House, Stannard Place, Norwich, Norfolk, NR3 1YE

Accepting new clients

Cavell House & Austin House, Stannard Place, Norwich, Norfolk, NR3 1YE

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8008198

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Fullers Family Law Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Fullers Family Law Limited are accredited by

Family Mediation accreditation awarded to Fullers Family Law Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Fullers Family Law Limited
Family Law accreditation awarded to Fullers Family Law Limited
Trading names:
Fullers Family Law Practice

Description

At Fullers Family Law, we specialise solely in family law and help clients across the UK remotely or face-to-face — whichever suits them best. We are a Gold-rated Investors in People firm, and our team is known for being warm, clear, and highly experienced. We focus on making things easier during what is often a stressful time. Our We Care values shape everything we do: we listen carefully, give practical and jargon-free advice, support you throughout, and help you move forward with confidence. With same-day conversations where possible, flexible appointments, and clear fee options, we’re here to offer expert guidance with genuine care and professionalism.

Rankings by area of expertise

The rankings below show the areas of expertise that Fullers Family Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Fullers Family Law Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
13% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Fullers Family Law Limited are accredited by

Family Mediation accreditation awarded to Fullers Family Law Limited
Lexcel - excellence in legal practice management and client care accreditation awarded to Fullers Family Law Limited
Family Law accreditation awarded to Fullers Family Law Limited
Trading names:
Fullers Family Law Practice

Description

At Fullers Family Law, we specialise solely in family law and help clients across the UK remotely or face-to-face — whichever suits them best. We are a Gold-rated Investors in People firm, and our team is known for being warm, clear, and highly experienced. We focus on making things easier during what is often a stressful time. Our We Care values shape everything we do: we listen carefully, give practical and jargon-free advice, support you throughout, and help you move forward with confidence. With same-day conversations where possible, flexible appointments, and clear fee options, we’re here to offer expert guidance with genuine care and professionalism.

Rankings by area of expertise

The rankings below show the areas of expertise that Fullers Family Law Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Fullers Family Law Limited

Opening hours

Monday 08:00–22:00
Tuesday 08:00–22:00 (Open)
Wednesday 08:00–22:00
Thursday 08:00–22:00
Friday 08:00–22:00
Saturday 08:00–22:00
Sunday 08:00–22:00

Cavell House & Austin House, Stannard Place, Norwich, Norfolk, NR3 1YE

Reviews

4.9 /5 120 Reviews
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Clients say

What clients say about Fullers Family Law Limited

Clients praise the firm for strong family law specialisms—divorce, financial settlements, child arrangements and court representation—with clear, practical legal expertise and effective case management. Reviewers value prompt, transparent communication, thorough preparation, and attention to detail. Soft skills highlighted include empathy, compassion, active listening, calmness under pressure, professionalism and approachability. Clients report feeling informed, supported and reassured, noting personalised, practical guidance and a reassuring, human-centred approach that reduced stress during difficult proceedings.

clear advice
professionalism
prompt communication
empathetic support
attention to detail
knowledgeable team
well prepared
practical guidance
responsive service
compassionate listening

ReviewSolicitors Review List

Profile image of Peter James Temprell

Peter James Temprell

Verified

Only Interested in fees

Poor responsiveness. Didn't do what was promised on time. Always had to chase for a response, then you are charged for answering your emails. Only interested in theirs fees. Continually fee chasing. Increased fees part way through. Constantly chasing for money on account but don’t have time to respond about your case. Poor attention to detail, as the client I had to point out mistakes several times. Now my file should be closed and balancing fees on account returned. I wonder how long it will take to Receive the money? When they want fees on account they have time to chase every Friday like clock work. I Wonder how many times I will need to chase to receive me funds back? My experience is that this company is very good at fee churning... Not interested in customer service or you as a client at all. I had contact with several people who all acted the same, so It's a cultural issue at this company... Very poor experience all round. Beware!

Reply by profile image of Martin Fuller

Martin Fuller

We are genuinely very sorry to read this review, the experience you describe does not reflect the standards we set for ourselves as a firm. Client care, communication and transparency are extremely important to us, so we are saddened to hear that you felt unsupported and frustrated throughout your matter. We understand how upsetting this must have been, particularly during what is already a difficult time. We will be looking into your concerns as a matter of urgency and a member of our team will be reaching out to you directly to obtain further information and review the issues you have raised. Thank you for bringing this to our attention. Best wishes Martin Fuller The Fullers Team.

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Anonymous

Verified

Supportive advice

Reena was extremely helpful and insightful. She definitely knows her subject matter and is a very personable lawyer.

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Reply by profile image of Martin Fuller

Martin Fuller

Thank you so much for your lovely feedback, and the 5 stars they are appreciated. We are pleased to hear that you found Reena both insightful and personable. Combining strong legal knowledge with a genuinely human approach is exactly what our We Care values are about – clear guidance, real connection and making sure you feel understood as well as advised. Reena will be so pleased to know she made a positive difference. Thank you for trusting us to be by your side. Best wishes Martin Fuller The Fullers Team.

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Erica Young

Verified
Family Law

Supportive and Professional from Start to Finish

I had an excellent experience with my solicitor Reena. From the very beginning, she was incredibly friendly and approachable, which immediately put me at ease. Their professionalism was evident throughout the entire process, and they handled everything with great care and attention to detail. What stood out most was their knowledge and expertise. They explained everything clearly, kept me informed at every stage, and made what could have been a stressful situation feel straightforward and manageable. I felt confident that my case was in very capable hands. I would highly recommend their services to anyone looking for a solicitor who is professional, knowledgeable, and genuinely cares about their clients.

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Reply by profile image of Martin Fuller

Martin Fuller

Thank you so much for this wonderful review and the 5 stars they are appreciatd. We are delighted to hear how supported and confident you felt throughout. Making complex and emotional situations feel clear and manageable is exactly what our "We Care" values are all about – a warm welcome, genuine empathy, clear communication, careful attention to detail and reassuring guidance at every stage. Reena will be so pleased to know her knowledge and care made such a difference. Thank you for trusting us to be by your side. Best wishes Martin Fuller The Fullers Team.

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anonymous

Verified
Family Law

Divorce settlement

All the solicitors involved provided exceptional service. The advice was comprehensive yet easy to understand and always delivered in a patient and empathetic manner. I felt very supported as a client experiencing a difficult and protracted divorce.

Legal experts tagged in
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Reply by profile image of Martin Fuller

Martin Fuller

Thank you so much for taking the time to share this and the 5 stars it really means a lot to us. We know how emotionally tough and draining a long-running divorce can be, so we are really glad you felt supported every step of the way. Taking the time to listen, explain things clearly, and move at your pace is at the heart of our We Care values – from a warm welcome, to genuine empathy, clear communication and reassurance when it matters most. Thank you for trusting us during such a difficult chapter. We are proud to have been by your side and wish you every strength and happiness as you move forward. Best wishes Martin Fuller The Fullers Team

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Szymon

Verified

Clear Guidance and Strong Representation from Ammarah Balouch

Ammarah Balouch’s guidance and preparation made the first hearing much more manageable. From the start, she was well-prepared and communicated clearly, explaining each stage, so I knew what to expect. Because the case involved my daughter, it was emotionally challenging for me. However, Ammarah remained calm and professional throughout. She ensured the key points were clearly articulated and kept the discussion focused on my daughter’s best interests. Her practical advice, steady support, and responsive communication reduced my stress and boosted my confidence. Following the hearing, we achieved a significant milestone in establishing contact with my daughter, which had previously been made difficult by my ex-wife. This outcome highlighted the effectiveness of Ammarah’s approach and preparation, and I would confidently recommend her to anyone needing support in a family matter.

Solicitors tagged in
this review

Reply by profile image of Martin Fuller

Martin Fuller

Thank you so much for taking the time to share this thoughtful review and the 5 stars they are much appreciated . We are really pleased to hear how Ammarah supported you through what was clearly a very emotional and important hearing. From calm preparation to clear, practical advice, this perfectly reflects our We Care values in action — a warm welcome, genuine empathy, clear communication, and a focus on resolving and reassuring so clients feel empowered at every stage. Most importantly, we are delighted that a positive step was achieved for your daughter. Helping families move forward with confidence and clarity is exactly why we do what we do. Thank you again for your trust and recommendation, it truly means a lot to us. Best wishes Martin Fuller The Fullers Team

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Other Reviews

Profile image of Trevor

Trevor

Trevor

The service I received from Jane-Louise and the team at Fuller's Family Law was exemplary. Jane-Louise is one of the few solicitors that can deal with both parties using the 'Together We Part' system. This works out so much cheaper and far quicker to get the divorce granted as only one lawyer is needed. This obviously only works if you're in agreement but if you are, I urge you to contact Jane-Louise and the team to discuss the 'Together We Part' option. It saved us thousands and the divorce was granted within 6 months! Thank you team for your professionalism throughout!

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Reply by profile image of Martin Fuller

Martin Fuller

Thank you so much for taking the time to provide a 5 star review and your fantastic feedback. We are thrilled to hear how positive your experience was with Jane-Louise and our team. Jane-Louise is one of our highly experienced solicitors trained to deliver our "Together We Part" service — a collaborative way for couples to move forward amicably, using just one lawyer to guide both parties through the process. As you have seen first-hand, it can be a far quicker and a more cost-effective way to achieve a fair outcome when both parties are able to reach agreement. We are delighted that this approach worked so well for you, saving both time and money while keeping things as smooth and amicable as possible. Jane-Louise is a hugely valued member of our team, and it is wonderful to see her expertise and professionalism recognised in this way. Thank you again for taking the time to share your experience — it really helps others to see that there are better, kinder ways to separate. Best wishes Martin Fuller

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Tory

Tory

I contacted a family law solicitor at a very difficult time in my life when I wanted to proceed with a divorce but my husband would not agree. My husband then passed away suddenly and his family were challenging me for custody of our children. It was a hugely stressful and very difficult time for a number of reasons. My solicitor really was a saviour to me, she went above and beyond to assist and support me in every possible way. She was available to me out of hours and made a horrendous situation as straight forward as it could be. In the circumstances I received the best outcome I could have hoped for and everyone is clear as to the way forward legally and where we all stand. I have no words to describe how grateful I am. I am now starting to rebuild my life and move forward.

A representative from Fullers Family Law Limited responded to this review

Thank you for your kind review. It was a pleasure working for you and we are pleased that your expectations were met.

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Naz

Naz

Before contacting Fullers, I was on the verge of a breakdown, feeling anxious and worried about how I would cope financially after the breakdown of my marriage.  Initially, I had a free consultation for some advice.  They put me at ease, and I felt there was no pressure financially to instruct at that point.  This gave me time to think about my options.  After some thought, I instructed Fullers to represent me in my divorce and finances.    I had more interaction from my solicitor who dealt with the financial aspect of my divorce as this was more involved and she was fantastic!  I felt we had a mutual ground of understanding and I felt safe with her.  She was very understanding and empathetic.  I had a different solicitor for my divorce matter but as she was on the same team, they both knew what was happening at each stage of my case so it was apparent that the communication within the team was excellent.  I have managed to keep the family home and I am more stable financially and emotionally.  I now feel free and instructing Fullers was worth every penny!

A representative from Fullers Family Law Limited responded to this review

The foundation of our service is providing the very best legal advice and outcome for our clients. We understand how important it is when choosing a solicitor and take our client’s trust in us very seriously. We thank you for your review and are happy that we were able to meet your expectations.

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Jason

Jason

After the breakdown of my marriage, I instructed Fullers to represent me in my divorce and financial proceedings. My wife and I had come to an agreement as to how we wanted to split the finances, so it was just a case of formalise this into a Court Order. Fullers were very professional and advised me of the law and the various options I had if the agreement broke down, so I felt my expectations were managed and I was aware of the potential obstacles. The Court, however, approved the Order so I was very happy with the outcome.

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A

A client

After the breakdown of my marriage, unsure where to turn and feeling angry and upset, I contact Fullers for them to represent me in my divorce and financial proceedings. Because of Covid, contact to my solicitor was done over the phone, however this was facilitated really well and she was very empathetic and understanding. Despite the circumstances, I received the outcome I wanted and was able to stay in the family home.

A representative from Fullers Family Law Limited responded to this review

The foundation of our service is providing the very best legal advice and outcome for our clients. We understand how important it is when choosing a solicitor and take our client’s trust in us very seriously. We thank you for your review and are happy that we were able to meet your expectations.

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Reviews

4.9 /5 713 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Fullers Family Law Limited

Clients praise the firm for strong family law specialisms—divorce, financial settlements, child arrangements and court representation—with clear, practical legal expertise and effective case management. Reviewers value prompt, transparent communication, thorough preparation, and attention to detail. Soft skills highlighted include empathy, compassion, active listening, calmness under pressure, professionalism and approachability. Clients report feeling informed, supported and reassured, noting personalised, practical guidance and a reassuring, human-centred approach that reduced stress during difficult proceedings.

clear advice
professionalism
prompt communication
empathetic support
attention to detail
knowledgeable team
well prepared
practical guidance
responsive service
compassionate listening

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified

Amazing Experience

Dear Jane-Louise, I just wanted to say thank you for everything you have done to make this process as seamless as possible. I really appreciate the quality of service that you and your company provide. Should I ever come across anyone going through the same unfortunate circumstances, I would have no hesitation in recommending you. I genuinely appreciate all your work and support.

Solicitors tagged in
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Reply by profile image of Martin Fuller

Martin Fuller

Thank you for such a heartfelt review and the 5 stars it is appreciated Knowing that Jane-Louise helped make a difficult process feel smoother and more manageable means a great deal to us. It is especially rewarding to hear that the support, care and service you received left such a lasting impression. We care about every client who places their trust in us, we lead by standing alongside them through challenging times, and we measure success by the difference we make in their lives. That is how we win. Thank you again for your trust, support and recommendation. Best wishes Martin Fuller The Fullers Team.

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Anonymous

Verified
Family Law

Financial Remedy

I cannot recommend Kerry Read highly enough. From the very beginning, she provided clear, practical advice and handled my case with professionalism and care. Her expertise in financial matters gave me complete confidence throughout what could have been an overwhelming process. Communication was always prompt, transparent, and reassuring, ensuring I fully understood every step. Thanks to her dedication and attention to detail, I achieved a fair outcome. I am extremely grateful for her support and would not hesitate to recommend Kerry to anyone going through a similar situation.

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Reply by profile image of Martin Fuller

Martin Fuller

Thank you for such a wonderful review and the 5 stars they are appreciated. We know financial matters can feel daunting, so it is great to hear Kerry helped turn a complex process into one that felt clear, manageable and achievable. The trust you placed in her, and the confidence you felt throughout, really shine through in your words. At Fullers, we care about the person behind the case, we lead with expertise and preparation, and we work tirelessly to secure the right outcome, because that is how we win. Thank you for your recommendation, and we wish you every happiness for the future. Best wishes Martin Fuller The Fullers Team.

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Profile image of Peter James Temprell

Peter James Temprell

Verified

Only Interested in fees

Poor responsiveness. Didn't do what was promised on time. Always had to chase for a response, then you are charged for answering your emails. Only interested in theirs fees. Continually fee chasing. Increased fees part way through. Constantly chasing for money on account but don’t have time to respond about your case. Poor attention to detail, as the client I had to point out mistakes several times. Now my file should be closed and balancing fees on account returned. I wonder how long it will take to Receive the money? When they want fees on account they have time to chase every Friday like clock work. I Wonder how many times I will need to chase to receive me funds back? My experience is that this company is very good at fee churning... Not interested in customer service or you as a client at all. I had contact with several people who all acted the same, so It's a cultural issue at this company... Very poor experience all round. Beware!

Reply by profile image of Martin Fuller

Martin Fuller

We are genuinely very sorry to read this review, the experience you describe does not reflect the standards we set for ourselves as a firm. Client care, communication and transparency are extremely important to us, so we are saddened to hear that you felt unsupported and frustrated throughout your matter. We understand how upsetting this must have been, particularly during what is already a difficult time. We will be looking into your concerns as a matter of urgency and a member of our team will be reaching out to you directly to obtain further information and review the issues you have raised. Thank you for bringing this to our attention. Best wishes Martin Fuller The Fullers Team.

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Anonymous

Verified
Family Law

divorce 1 hour session

very good and understandable abd not rushed

Reply by profile image of Martin Fuller

Martin Fuller

Thank you for your feedback and the 5 stars it is appreciated. We are so pleased the session felt clear, understandable and never rushed. Sometimes having the time and space to properly talk things through makes all the difference. We care about making clients feel comfortable, we lead with straightforward advice, and we help people move forward with confidence, because that is how we win. Best wishes Martin Fuller The Fullers Team.

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Robert John Williams

Verified

Very Informative and Great Advice Received.

Having the need to understand my legal rights and options in a potential cessation of my marriage, I requested help from Fuller's Family Law. An on-line meeting was scheduled with Anjani Fatania who provided the clear advice and potential options and action plan that I was seeking. It was a pleasure to speak with Anjani, because of her friendly and considerate listening skill and clearly communicated and easy to understand knowledge and advice. Based on this experience I would highly recommend using the services of Fullers Family Law.

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Reply by profile image of Martin Fuller

Martin Fuller

Thank you for such thoughtful feedback and the 5 stars, it is appreciated. We are pleased Anjani was able to give you the clarity and direction you were looking for during such an important moment. Sometimes just understanding your options properly can lift a huge weight. At Fullers, we believe great advice should feel human as well as professional, we care enough to listen properly, we lead with clear and practical guidance, and we help clients move forward with confidence. That is how we win. Thank you again for your recommendation. Best wishes Martin Fuller The Fullers Team.

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Other Reviews

Profile image of Mark Underwood

Mark Underwood

Mark

Excellent value

Reply by profile image of Martin Fuller

Martin Fuller

Thank you for your feedback and the 5 stars they are appreciated. Providing real value is incredibly important to us. We care about giving clients the right support, we lead with practical advice, and we help people make confident decisions, because that is how we win. Thank you for taking the time to share your experience. Best wishes Martin Fuller The Fullers Team.

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Amir Mirfakhraee

Amir

Working with Aaron over the past few weeks has been excellent. He’s a fast mover, on point, and already driving positive outcomes. A clear path forward has been established. Highly recommended.

Reply by profile image of Martin Fuller

Martin Fuller

Thank you for your fantastic feedback and the 5 stars it is appreciated. We are pleased to hear Aaron has brought clarity, momentum and confidence to your situation so quickly. Establishing a clear path forward is exactly what good support should do. At Fullers, we care about delivering real progress, we lead with decisive and practical advice, and we work hard to create positive outcomes — because that is how we win. We really appreciate your recommendation. Best wishes Martin Fuller The Fullers Team.

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kristy myrie

kristy

So far I have a good experience when working with Fullers Family Law. They answered my queries quickly and professionally and seemed to understand my circumstance and seem capable of helping me. Trisha has been very responsive.

Reply by profile image of Martin Fuller

Martin Fuller

Thank you for your kind feedback and the 5 stars which are appreciated. We are really pleased to hear you have had a positive experience so far and that Trisha’s responsiveness and understanding have made a difference. We care about being there when you need us, we lead with professionalism and clarity, and we are here to support you every step of the way, because when you feel confident in the support around you, we all win. Best wishes. Martin Fuller. The Fullers Team.

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Will Butler

Will

Fantastic solicitor who guided me through my case with professionalism and great knowledge

Reply by profile image of Martin Fuller

Martin Fuller

Thank you for your kind feedback and the 5 stars they are appreciated. We are so pleased you felt supported and well guided throughout. That is exactly what we aim for — we care, we lead, we win. We really appreciate you taking the time to share your experience. Thank you. Best wishes Martin Fuller The Fullers Team

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Alex Selles Llorens

Alex

Wonderful solicitors, well informed and helpful, ready to fight your corner

Reply by profile image of Martin Fuller

Martin Fuller

Thank you so much for such a brilliant review and the 5 stars they are appreciated. We are really grateful you took the time to share this. Being described as well informed, helpful and ready to fight your corner means a great deal to us. That balance of expertise and genuine support is exactly what we strive for every day. We are so pleased we could stand by your side and help you move forward with confidence. Best wishes Martin Fuller The Fullers Team.

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