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Serjeant & Son

Kings House, King Street, Thetford, Norfolk, IP24 2AP

Accepting new clients

Kings House, King Street, Thetford, Norfolk, IP24 2AP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 663785

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Serjeant & Son Review Scores & Client Satisfaction Overview

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Accreditations

Serjeant & Son are accredited by

The Law Society accreditation awarded to Serjeant & Son
Conveyancing Quality Scheme accreditation awarded to Serjeant & Son
LEAP Best Practice Standard | Conveyancing  accreditation awarded to Serjeant & Son

Description

Welcome to Serjeant & Son Solicitors. We are based in the historic market towns of Ramsey and Thetford, with strong ties in our local communities, providing legal services locally and nationally. Our aims are to offer a high quality service, give clear practical advice and cost effective solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Serjeant & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

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Serjeant & Son Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
Value for money: 93%
10% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Serjeant & Son are accredited by

The Law Society accreditation awarded to Serjeant & Son
Conveyancing Quality Scheme accreditation awarded to Serjeant & Son
LEAP Best Practice Standard | Conveyancing  accreditation awarded to Serjeant & Son

Description

Welcome to Serjeant & Son Solicitors. We are based in the historic market towns of Ramsey and Thetford, with strong ties in our local communities, providing legal services locally and nationally. Our aims are to offer a high quality service, give clear practical advice and cost effective solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Serjeant & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Serjeant & Son

Kings House, King Street, Thetford, Norfolk, IP24 2AP

Reviews

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What clients say about Serjeant & Son

Clients praise the firm for conveyancing, house sales and purchases, transfer of equity, wills, and settlement agreement advice, with clear expertise in handling straightforward and complex matters efficiently. Reviews highlight excellent communication, clear explanations, prompt responses, transparency on costs and timescales, and strong organisational skill. Clients also value the team’s friendliness, kindness, courtesy, professionalism, sensitivity and willingness to help, with many describing the service as reassuring, proactive and stress-free.

Clear communication
Professional service
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Stress-free process
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Reviews

4.8 /5 146 Reviews
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Clients say

What clients say about Serjeant & Son

Clients praise the firm for conveyancing, house sales and purchases, transfer of equity, wills, and settlement agreement advice, with clear expertise in handling straightforward and complex matters efficiently. Reviews highlight excellent communication, clear explanations, prompt responses, transparency on costs and timescales, and strong organisational skill. Clients also value the team’s friendliness, kindness, courtesy, professionalism, sensitivity and willingness to help, with many describing the service as reassuring, proactive and stress-free.

Clear communication
Professional service
Friendly staff
Efficient handling
Prompt responses
Knowledgeable advice
Approachable team
Stress-free process
Courteous support
Transparent costs

ReviewSolicitors Review List

Profile image of Peter James HarlowHarlow

Peter James HarlowHarlow

Verified

An old codger selling an ex-rental property

Katie couldn't have been more helpful keeping me fully informed throughout the process.

Legal experts tagged in
this review

from Serjeant & Son

It’s wonderful to hear that Katie kept you well informed and made the process easier to navigate. We’ll be sure to pass your lovely feedback on to her.

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Anonymous

Verified
Housing & Property

Quietly just got on with it!

No fuss conveyancing assistance on a recent sale. Communicated well when required and solved the minor challenges as that arose without fuss.

Legal experts tagged in
this review

from Serjeant & Son

We’re glad your sale was handled smoothly and that any issues were resolved efficiently. Thank you for taking the time to share your experience with us.

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Melanie Jane Gordon

Verified

Fantastic

I used Serjeant &Sons for the sale of my late fathers house and Katie was the one who did all the hard work! Everything was handled in a professional manner and I was kept fully up to date the whole way through. If I had a question it was always answered within twenty four hours. Great company, would highly recommend.

Legal experts tagged in
this review

from Serjeant & Son

We understand that selling a family property can be an emotional process, and we’re glad Katie made things easier with her diligence and clear communication. Thank you for your recommendation and for choosing Serjeant & Son.

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Rebecca Z.

Well done Becca!!

Very happy with the work undertaken by Rebecca Baxter on my behalf

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Paul Leslie Ponder

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Wills, Trusts & Probate

2 new wills and an update o.

Everything was explained clearly and questions or concerns was dealt with. They accommodated us with time slots which suited and avoided unnecessary time of work.

Legal experts tagged in
this review

from Serjeant & Son

Thank you for your feedback, Paul. We are pleased that everything was explained clearly, your concerns were addressed and appointments could be arranged at convenient times.

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Other Reviews

Profile image of Andy Glen

Andy Glen

Andy

Very helpful, friendly and informative service. Would definitely use again.

Reply by profile image of Claire Honour

Claire Honour

It is wonderful to know you would choose us again. Thank you for your kind feedback, Andy.

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Neko

Neko

Just leaving a review from behalf of Haart Estate Agents from Cambridge for Claire. Honestly we had a difficult case between us , but Claire had been a stellar support pillar for our mutual clients so much that I wanted to leave a good word in for her. She was understanding , kind and a pleasure to work with and I'm glad that a difficult time for clients was made a little easier. You've been a pleasure and I really hope to work with you soon as well as recommend you personally to anyone I know might need real support.

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Fleur

Fleur

Claire, firstly I just want to say a huge thanks for all your excellent work on my behalf. You were so thorough, persistent, fair and transparent throughout the whole process whilst dealing with both our sale and purchase. You were extremely helpful and provided an excellent service. I would highly recommend yourself and the rest of the team at Sergeants and Sons!

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Steve

Housing & Property

Steve

Excellent service from Claire and her team from start to finish. I would recommend them to anyone in the local area looking to sell their property. Thanks very much for all your help

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Nora

Housing & Property

Nora

Claire is exceptionally efficient and very responsive to emails. I was very happy with her service hence I also recommended her to my friends and they have nothing but good words for her professionalism .

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