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How Serjeant & Son Compares

Value for money

!

Limited data.

This firm - 96%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of Serjeant & Son on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Serjeant & Son. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

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Would recommend to
friends and family

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Serjeant & Son and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how Serjeant & Son performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Satisfied with
outcome of matter

This firm - 98%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Serjeant & Son and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Serjeant & Son compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 98%
No 2%

If you would like to read more about how we work with our review data please see our Transparency section.

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Rankings by area of expertise

The rankings below show the areas of expertise that Serjeant & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    49
  • Very Good

    0
  • Average

    0
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Graeme

Graeme

August 22, 2024

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Collected on:

Many thanks

I would like to thank Rebecca Baxter for making the whole process clear and simple. Also, thanks to Pola Chraponska for her happy, bright personality. From my first telephone enquiry I felt at ease and comfortable.

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Anonymous

Anonymous

October 06, 2023

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Very well done

Overall very well done throughout

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Anonymous

Matter Type:

Probate

Anonymous

August 05, 2023

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No hesitation in recommending Rebecca

Rebecca has been excellent throughout both probate for my late mother and the sale of her property. We were most impressed, grateful, and almost amazed at the service she provided. It was proactive, efficient, very prompt and clear explanations given. All this was carried out in a very pleasant and patient manner. We have no hesitation in recommending Rebecca for probate issues and property sales, she has relieved us of so much stress.

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Sergio

Matter Type:

Litigation - Breach of contract

Sergio

April 26, 2019

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Great improvement from the old partners

I have used Serjeants in the past and they were slow and unhelpful but the new staff are friendly, efficient and give you confidence in what they are doing - would definitely recommend

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Shaun,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Residential Conveyancing

Shaun,

October 01, 2024

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No Fuss experience

Efficient and understanding. Good communication

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Rodney,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Rodney,

September 26, 2024

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LPA ARRANGEMENT TO CONCLUSION

WOULD NOT HESITATE TO CONTACT THIS FIRM FOR FURTHER WORK IN THE NEAR FUTURE.
VERY PLEASED WITH THE PAST OUTCOME OF REQUIREMENTS.

RDP

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Emma,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Matrimonial transfers

Emma,

September 26, 2024

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Took some stress out of the situation

Owin was very helpful, providing consistent updates and she was proactive

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Ernest,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Purchase of development land

Ernest,

September 25, 2024

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Collected on:

Excellent service

The service we received was excellent. Claire Honour was both professional and friendly
We would recommend Serjeant &son
to anyone requiring a top rate service

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Andrew,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Matter Type:

Purchase and Sale

Andrew,

September 19, 2024

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Collected on:

House Sale

What seemed like a more complicated sale, selling our Mothers home with me acting as a Power of attorney, was completed in a very straightforward and efficient manner by Isabel Whiting and her team. A very big thank you.

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Ronald,

Verified review

This review has been left by a verified client who used Serjeant & Son.

Ronald,

September 05, 2024

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Power of Attorney

Our meetings were carried out in a excellent and professional manner

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Reviews collected from

Fleur

Fleur

September 05, 2024

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Fleur

Claire, firstly I just want to say a huge thanks for all your excellent work on my behalf. You were so thorough, persistent, fair and transparent throughout the whole process whilst dealing with both our sale and purchase. You were extremely helpful and provided an excellent service. I would highly recommend yourself and the rest of the team at Sergeants and Sons!

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Steve

Matter Type:

Residential Conveyancing

Steve

January 25, 2024

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Steve

Excellent service from Claire and her team from start to finish. I would recommend them to anyone in the local area looking to sell their property. Thanks very much for all your help

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Nora

Matter Type:

Residential Conveyancing

Nora

January 02, 2024

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Nora

Claire is exceptionally efficient and very responsive to emails. I was very happy with her service hence I also recommended her to my friends and they have nothing but good words for her professionalism .

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Mason

Matter Type:

Residential Conveyancing

Mason

November 28, 2023

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Mason

Appreciate all the hard work from Claire in purchasing our first home. Always keeping us updated throughout the process and made sure we were in before Christmas. Definitely will recommend! Thanks Claire!

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Naushad

Matter Type:

Residential Conveyancing

Naushad

October 23, 2023

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Naushad

Great service. Been a pleasure dealing with claire and everyone at serjeant and son. In the process of buying our property. Everything was made easy and straight forward. Always easy to contact and explained everything we were unsure of.
Much appreciated

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Serjeant & Son are accredited by

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About this branch

Description

Welcome to Serjeant & Son Solicitors. We are based in the historic market towns of Ramsey and Thetford, with strong ties in our local communities, providing legal services locally and nationally. Our aims are to offer a high quality service, give clear practical advice and cost effective solutions.

Regulated by

Solicitors Regulation Authority

Legal services

Personal areas of law

  • Housing & Property
    • Anti-social Behaviour
    • Boundary Disputes
    • Buying at auction
    • Declarations of trusts
    • Deeds of Gifts
    • Deeds of easements, variation, deeds of rectifications
    • Dilapidation Claims
    • Evicting Squatters and Trespassers
    • Exclusivity and lock-out agreements
    • Extending your Lease
    • Freehold Enfranchisement
    • Housing Associations
    • Housing Management
    • Housing disputes
    • Injunctions
    • Investment and buy to let properties
    • Landlord and Tenant
    • Lease Extensions
    • Leasehold properties
    • Matrimonial transfers
    • New home purchases and sales
    • Option agreements and conditional contracts
    • Possession and repossession proceedings
    • Property Disputes
    • Purchase and Sale
    • Remortgaging
    • Renting and Tenancy Agreements
    • Repossessions
    • Residential Conveyancing
    • Restrictive Covenants, Easements and Wayleaves
    • Right of First Refusal
    • Right of Way and Rights to Light
    • Right to Manage
    • Service Charge Disputes
    • Service Charge Recovery
    • Tenancy Breaches, Injunctions and Forfeiture Claims
    • Tenant Eviction
    • Transfer of title
    • Transfers of equity
    • Transfers of parts of land
    • Unpaid Rent, Service or Ground Charges
  • Wills, Trusts & Probate
    • Probate

Business areas of law

  • Commercial Property
    • Commercial Leases
    • Commercial mortgages
    • Developer disputes
    • Development plot sales
    • Environmental policy law
    • Finance
    • Investment purchases and Buy to Let
    • Landlord and tenant
    • Purchase and Sale Of Commercial Property
    • Purchase of development land
    • Rights of way issues
    • Sales or purchases of shops, factories, warehouses, offices and licensed premises
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