Anonymous
Collected on:
Very well done
Overall very well done throughout
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01842 818555
Welcome to Serjeant & Son Solicitors. We are based in the historic market towns of Ramsey and Thetford, with strong ties in our local communities, providing legal services locally and nationally. Our aims are to offer a high quality service, give clear practical advice and cost effective solutions. Read more...
Serjeant & Son
have 1 other location
Limited data.
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Serjeant & Son on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Serjeant & Son. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Serjeant & Son and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Serjeant & Son performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Serjeant & Son and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Serjeant & Son compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Serjeant & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Anonymous
Collected on:
Overall very well done throughout
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Matter Type:
Probate
Anonymous
Collected on:
Rebecca has been excellent throughout both probate for my late mother and the sale of her property. We were most impressed, grateful, and almost amazed at the service she provided. It was proactive, efficient, very prompt and clear explanations given. All this was carried out in a very pleasant and patient manner. We have no hesitation in recommending Rebecca for probate issues and property sales, she has relieved us of so much stress.
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Matter Type:
Litigation - Breach of contract
Sergio
Collected on:
I have used Serjeants in the past and they were slow and unhelpful but the new staff are friendly, efficient and give you confidence in what they are doing - would definitely recommend
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Verified review
This review has been left by a verified client who used Serjeant & Son.
Matter Type:
Holiday Pay Issues
Holly,
Collected on:
This review is for a different branch.
Incredible experience, made a very stressful situation easy to understand and quick to settle!
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Verified review
This review has been left by a verified client who used Serjeant & Son.
Chia,
Collected on:
This review is for a different branch.
I called not knowing what advice I needed and everyone I spoke with helped me. They made the process simple and straight forward to follow. I cannot fault the service I was provided. The team were unbelievably helpful and I cannot recommend any higher. They went through every question I had in detail with patience and kindness.
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Verified review
This review has been left by a verified client who used Serjeant & Son.
Matter Type:
Investment purchases and Buy to Let
Peter,
Collected on:
This review is for a different branch.
The sale and purchase of our house was handled well. Claire was always available when needed.
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Christine
Collected on:
This review is for a different branch.
I have today completed the purchase of a new property and cannot thank Claire enough for her professionalism and assistance throughout the journey.
A great big thank you!
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Sue
Collected on:
This review is for a different branch.
I have been impressed by the efficiency of this company and Wanda has been supportive and encouraging throughout the process.
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laura
Collected on:
This review is for a different branch.
Excellent service. From start to finish the whole process was incredibly smooth and speedy. My emails were always answered quickly, and the sale went through within weeks. Highly recommend Claire and her team.
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Matter Type:
Residential Conveyancing
Steve
Collected on:
Excellent service from Claire and her team from start to finish. I would recommend them to anyone in the local area looking to sell their property. Thanks very much for all your help
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Matter Type:
Residential Conveyancing
Nora
Collected on:
Claire is exceptionally efficient and very responsive to emails. I was very happy with her service hence I also recommended her to my friends and they have nothing but good words for her professionalism .
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Matter Type:
Residential Conveyancing
Mason
Collected on:
Appreciate all the hard work from Claire in purchasing our first home. Always keeping us updated throughout the process and made sure we were in before Christmas. Definitely will recommend! Thanks Claire!
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Matter Type:
Residential Conveyancing
Naushad
Collected on:
Great service. Been a pleasure dealing with claire and everyone at serjeant and son. In the process of buying our property. Everything was made easy and straight forward. Always easy to contact and explained everything we were unsure of.
Much appreciated
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Matter Type:
Residential Conveyancing
Pietro
Collected on:
Claire was very helpful. From start to finish, she was clear, efficient and helped us to complete in just 8 weeks!
We'd highly recommend Serjeant & Son
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Welcome to Serjeant & Son Solicitors. We are based in the historic market towns of Ramsey and Thetford, with strong ties in our local communities, providing legal services locally and nationally. Our aims are to offer a high quality service, give clear practical advice and cost effective solutions.