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Serjeant & Son

4.8 | 71 Reviews 71 Reviews | Housing & Property
120 Total Company Reviews info icon Housing & Property | info icon 120 Total Company Reviews Housing & Property | info icon 120 Total Company Reviews

Kings House, King Street, Thetford, Norfolk, IP24 2AP

Accepting new clients

Kings House, King Street, Thetford, Norfolk, IP24 2AP

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 663785

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Serjeant & Son Review Scores & Client Satisfaction Overview

4.8
Excellent
94%
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.7/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Serjeant & Son are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Serjeant & Son
The Law Society accreditation awarded to Serjeant & Son
Conveyancing Quality Scheme accreditation awarded to Serjeant & Son

Description

Welcome to Serjeant & Son Solicitors. We are based in the historic market towns of Ramsey and Thetford, with strong ties in our local communities, providing legal services locally and nationally. Our aims are to offer a high quality service, give clear practical advice and cost effective solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Serjeant & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Serjeant & Son Review Scores & Client Satisfaction Overview

4.8
Excellent
93%
Value for
Money
10% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.7/5
Initial Impressions 4.7/5
Approachability 4.8/5
Documentation Accuracy 4.7/5
Legal Knowledge 4.8/5
Value for money 4.7/5

Accreditations

Serjeant & Son are accredited by

Lexcel - excellence in legal practice management and client care accreditation awarded to Serjeant & Son
The Law Society accreditation awarded to Serjeant & Son
Conveyancing Quality Scheme accreditation awarded to Serjeant & Son

Description

Welcome to Serjeant & Son Solicitors. We are based in the historic market towns of Ramsey and Thetford, with strong ties in our local communities, providing legal services locally and nationally. Our aims are to offer a high quality service, give clear practical advice and cost effective solutions.

Rankings by area of expertise

The rankings below show the areas of expertise that Serjeant & Son offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Serjeant & Son

Meet the team of Serjeant & Son

Contact & Locations - Serjeant & Son

Kings House, King Street, Thetford, Norfolk, IP24 2AP

Reviews

4.8 /5 71 Reviews
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Clients say

What clients say about Serjeant & Son

The firm specialises in conveyancing, property sales/purchases, wills/codicils and property litigation, with strong technical knowledge and effective case management. Clients praise thorough, diligent and solution‑focused solicitors who secure target completion dates. Valued soft skills include clear, timely communication, professionalism, friendliness, patience and responsiveness, making stressful processes feel supported and well managed. Clients repeatedly recommend the team and report repeat use due to dependable, high‑quality service.

professional
knowledgeable
diligent
friendly staff
prompt responses
clear communication
efficient service
helpful advice
stress reduction
reliable support

ReviewSolicitors Review List

Profile image of Sarah

Sarah

Verified
Housing & Property

Excellent conveyancing service for a house purchase

They were professional, timely and transparent. They communicated very well throughout the purchase of my house. I would highly recommend them, especially Claire Honour.

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David H

Housing & Property

Brilliant Job

We used Serjeant & Son for our house sale and found them to be extremely knowledgeable, diligent and very friendly. They worked really hard to ensure we were able to meet the target completion date. Special mentions to Katie and Claire for all of their hard work and advice. Thank you both.

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S Meadows

Verified
Housing & Property

Quick snd efficient service!

Solicitor was very knowledgeable, which greatly assisted us.

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Nancy Booth

Verified
Commercial Property

Sergeants solicitors fully recommend

Always willing to help and answer any questions and enquiries from selling and buying.

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Robert Forsdick

Verified

Couldn't be happier

Isabel bent over backwards to help in the sale of my property. She was extremely prompt in replying and made me feel very safe. Every hurdle that we faced she had a solution and acted accordingly. Overall the stressful experience that I had with selling my house, was made a lot easier with Isabel helping.

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Other Reviews

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Steve

Housing & Property

Steve

Excellent service from Claire and her team from start to finish. I would recommend them to anyone in the local area looking to sell their property. Thanks very much for all your help

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Nora

Housing & Property

Nora

Claire is exceptionally efficient and very responsive to emails. I was very happy with her service hence I also recommended her to my friends and they have nothing but good words for her professionalism .

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Mason

Housing & Property

Mason

Appreciate all the hard work from Claire in purchasing our first home. Always keeping us updated throughout the process and made sure we were in before Christmas. Definitely will recommend! Thanks Claire!

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Naushad

Housing & Property

Naushad

Great service. Been a pleasure dealing with claire and everyone at serjeant and son. In the process of buying our property. Everything was made easy and straight forward. Always easy to contact and explained everything we were unsure of. Much appreciated

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Pietro

Housing & Property

Pietro

Claire was very helpful. From start to finish, she was clear, efficient and helped us to complete in just 8 weeks! We'd highly recommend Serjeant & Son

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Reviews

4.8 /5 120 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Serjeant & Son

The firm specialises in conveyancing, property sales/purchases, wills/codicils and property litigation, with strong technical knowledge and effective case management. Clients praise thorough, diligent and solution‑focused solicitors who secure target completion dates. Valued soft skills include clear, timely communication, professionalism, friendliness, patience and responsiveness, making stressful processes feel supported and well managed. Clients repeatedly recommend the team and report repeat use due to dependable, high‑quality service.

professional
knowledgeable
diligent
friendly staff
prompt responses
clear communication
efficient service
helpful advice
stress reduction
reliable support

ReviewSolicitors Review List

Profile image of Sarah

Sarah

Verified
Housing & Property

Excellent conveyancing service for a house purchase

They were professional, timely and transparent. They communicated very well throughout the purchase of my house. I would highly recommend them, especially Claire Honour.

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this review

0
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Antoinette Mary

Verified

Conveyancing for selling and purchase of property

I cannot recommend Katie and Isabel enough for their diligence and professionalism. Katie walked us through the process carefully as a lot had changed in the 28 years since we last sold and brought a property. She was always friendly and courteous to us, she was an actual delight to work with, we cannot thank her enough for all her help. Likewise we will be forever grateful for Isabels help and swift response to our queries. She acted on our behalf with great integrity, and again was always courteous in her dealings with us. We would like to thank them both for their help, and would like their superiors to know how impressed we were with the service they provided.

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Glyn David

Verified

Separation of deeds

Excellent and professional from keeping me informed and achieving what I needed

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David H

Housing & Property

Brilliant Job

We used Serjeant & Son for our house sale and found them to be extremely knowledgeable, diligent and very friendly. They worked really hard to ensure we were able to meet the target completion date. Special mentions to Katie and Claire for all of their hard work and advice. Thank you both.

Legal experts tagged in
this review

0
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Profile image of S Meadows

S Meadows

Verified
Housing & Property

Quick snd efficient service!

Solicitor was very knowledgeable, which greatly assisted us.

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Other Reviews

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Neko

Neko

Just leaving a review from behalf of Haart Estate Agents from Cambridge for Claire. Honestly we had a difficult case between us , but Claire had been a stellar support pillar for our mutual clients so much that I wanted to leave a good word in for her. She was understanding , kind and a pleasure to work with and I'm glad that a difficult time for clients was made a little easier. You've been a pleasure and I really hope to work with you soon as well as recommend you personally to anyone I know might need real support.

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Fleur

Fleur

Claire, firstly I just want to say a huge thanks for all your excellent work on my behalf. You were so thorough, persistent, fair and transparent throughout the whole process whilst dealing with both our sale and purchase. You were extremely helpful and provided an excellent service. I would highly recommend yourself and the rest of the team at Sergeants and Sons!

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Steve

Housing & Property

Steve

Excellent service from Claire and her team from start to finish. I would recommend them to anyone in the local area looking to sell their property. Thanks very much for all your help

Legal experts tagged in
this review

0
Collected on: Google collection source logo
Profile image of Nora

Nora

Housing & Property

Nora

Claire is exceptionally efficient and very responsive to emails. I was very happy with her service hence I also recommended her to my friends and they have nothing but good words for her professionalism .

Legal experts tagged in
this review

0
Collected on: Google collection source logo
Profile image of Mason

Mason

Housing & Property

Mason

Appreciate all the hard work from Claire in purchasing our first home. Always keeping us updated throughout the process and made sure we were in before Christmas. Definitely will recommend! Thanks Claire!

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this review

0
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