Request a callback

Book an appointment

How MSM Solicitors Limited Compares

Value for money

!

Limited data.

This firm - 98%
National Average
Poor Competitive Excellent

Excellent does not necessarily mean ā€˜cheap’. It means that clients thought that the level of service received was Excellent for what they paid.

This score has been calculated using up to the last 300 reviews left by clients of MSM Solicitors Limited on ReviewSolicitors.

As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using MSM Solicitors Limited. These questions include:

  • Value for money (a rating of 1-5)
  • How much were you initially quoted or how much did you expect to pay?
  • Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
  • Did you think this was underpriced, overpriced or about right?
  • Overall experience

We use data science to amalgamate the answers to these questions and create a ā€˜ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%
Overpriced 0%
About Right 100%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Would recommend to
friends and family

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used MSM Solicitors Limited and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.

You can use this data to see how MSM Solicitors Limited performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.

As part of our review questionnaire we ask the question:

"Would you recommend this firm to somebody else?"

The reviewer can select either ā€œYesā€ or ā€œNoā€.

The above score is a simple percentage representation of the total amount of clients who selected the ā€œYesā€ option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Satisfied with
outcome of matter

This firm - 99%
National Average
0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used MSM Solicitors Limited and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how MSM Solicitors Limited compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either ā€œYesā€ or ā€œNoā€.

The above score is a simple percentage representation of the total amount of clients who selected the ā€œYesā€ option:

Yes 99%
No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Read moreless...

Rankings by area of expertise

The rankings below show the areas of expertise that MSM Solicitors Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

  • Excellent

    71
  • Very Good

    1
  • Average

    0
  • Poor

    0
  • Awful

    1

Overall experience

  • Value For Money
  • Communication
  • Initial Impressions
  • Approachability
  • Documentation Accuracy
  • Legal knowledge
Peter

Verified review

This review has been left by a verified client who used MSM Solicitors Limited.

Matter Type:

Legal Power of Attorney

Peter

July 11, 2025

Report to admin

Collected on:

Professional

Great customer service and professional at all times

Was this review helpful?

Annie

Verified review

This review has been left by a verified client who used MSM Solicitors Limited.

Annie

July 21, 2025

Report to admin

Collected on:

Selling home

Everything went very smooth. Communication was great. Defo recommend.

Was this review helpful?

Anonymous

Verified review

This review has been left by a verified client who used MSM Solicitors Limited.

Anonymous

July 20, 2025

Report to admin

Collected on:

House Sale

Obtained a speedy sale at a very good price.

Highly recommended.

Was this review helpful?

Larry

Verified review

This review has been left by a verified client who used MSM Solicitors Limited.

Larry

July 18, 2025

Report to admin

Collected on:

Great firm to work with!

Very friendly staff. I have dealt with both their Partick & Paisley branch and would certainly use their services again. Explained everything and kept me informed. Would definitely recommend šŸ‘

Was this review helpful?

Barry

Barry

July 08, 2025

Report to admin

Collected on:

Will recommend

Hi Jonathan, I just wanted to thank you and your amazing team for all the swift support. I will definitely be recommending you.

Was this review helpful?

Amanda

Matter Type:

Residential Conveyancing

Amanda

July 02, 2025

Report to admin

Collected on:

Amazing

Amazing service from the full team at crow road, canļæ½t thank you enough for making the sale of our property so stress free and smooth running, highly recommend!! Thanks again

Was this review helpful?

Lesley

Lesley

May 30, 2025

Report to admin

Collected on:

Fantastic help

Thank you for all your help. Especially at such a difficult time. Thank you for all your work on selling my mum's house, you did a great job. Thank you for putting up with us, all you've done has been much appreciated. And to the rest of the staff, a big thank you too.

Was this review helpful?

Sokratis

Sokratis

March 01, 2025

Report to admin

Collected on:

Sale and purchase

Thank you very much for all your work with regards to the sale and purchase.

Was this review helpful?

Leanne

Matter Type:

Residential Conveyancing

Leanne

January 28, 2025

Report to admin

Collected on:

Highly recommend

Highly recommend MSM second time using this firm ,all staff throughout the sale of a property where very informative kept us up to date. Nothing was to much trouble thanks Lorna , Tracey ,Barbara Ann and Jonathan

Was this review helpful?

William

William

December 01, 2024

Report to admin

Collected on:

Thanks

Thanks for your help over the past couple of years.

Was this review helpful?

Reviews collected from

Marissa

Marissa

April 14, 2025

Report to admin

Collected on:

Marissa

Carole at MSM is hands down the best solicitor —sharp as anything, calm, glamorous, and always knows exactly what to say (even when I don’t want to hear it).

She’s helped me out loads over the last 10+ years and always made me feel like I was in safe hands. Every legal matter I’ve brought to her she has handled with absolute professionalism and care.

She’s genuinely great at what she does and I can’t recommend her enough.

Was this review helpful?

Gaynor

Matter Type:

Wills

Gaynor

March 19, 2025

Report to admin

Collected on:

Gaynor

I have been a client here for six years and am extremely satisfied with the service provided. Graeme McGowan has helped me through some difficult times regarding property inheritance and wills etc when my late husband passed away. I have continues to use his/ MSM since.

Was this review helpful?

Tina

Matter Type:

Residential Conveyancing

Tina

March 13, 2025

Report to admin

Collected on:

Tina

MSM law and their staff specifically Lisa were a wealth of knowledge during my purchase and remortgage of BTL property. Moving date was red weather warning and they went above and beyond to ensure my purchase went through supporting those in the chain also!! Couldn't recommend them highly enough.

Was this review helpful?

Liam

Matter Type:

Residential Conveyancing

Liam

February 14, 2025

Report to admin

Collected on:

Liam

I used MSM when buying my first property, and the process was smooth from start to finish. Jonathan and Tracy were very helpful and professional throughout, making everything straightforward. Their advice was clear, and any issues were dealt with swiftly. I’d happily recommend their services

Was this review helpful?

Richard

Matter Type:

Residential Conveyancing

Richard

December 02, 2024

Report to admin

Collected on:

Richard

Used MSM for conveyancing for buying my first house. Graeme was on the ball and very attentive. Would highly recommend.

Was this review helpful?

MSM Solicitors Limited are accredited by

accreditation

About this branch

Description

We strive to deliver a first class service to all of our clients, whilst providing expert advice at realistic and competitive rates. We take the time to get to know and understand our clients, building long-term relationships and delivering the best results possible.

Regulated by

Law Society of Scotland

Legal services

Personal areas of law

  • Crime/ Criminal Defence
    • Assault
    • Criminal Damage
    • Criminal defence - All
    • Domestic violence
    • Drugs offences
    • Fraud
    • Harassment
    • Juvenile
    • Legal aid
    • Murder and Manslaughter
    • Sexual allegations including Rape and Sexual Assaults
    • Theft
  • Employment
    • Settlement Agreements
  • Family Law
    • Change of name
    • Child Access
    • Child Custody
    • Child Law
    • Child Relocation After Divorce
    • Child contact
    • Children
    • Cohabitation agreements and disputes
    • Cohabitation and Unmarried Relationships
    • Divorce
    • Domestic Abuse
    • Domestic Violence
    • Elderly care
    • Elderly care home fees
    • Family law
    • Financial Matters
    • Grandparents' Rights
    • Lasting power of attorney
    • Legal aid
    • Pre and Post Nuptial Agreements
    • Separation
    • Separation Agreement
  • Housing & Property
    • New home purchases and sales
    • Purchase and Sale
    • Remortgaging
    • Residential Conveyancing
    • Transfer of title
    • Transfers of parts of land
  • Notary
    • Notary
  • Wills, Trusts & Probate
    • Disputed Probate
    • Disputed Wills
    • Legal Power of Attorney
    • Probate
    • Wills
Book an appointment