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Martin-kaye LLP

4.9 | 81 Reviews 81 Reviews | Housing & Property
120 Total Company Reviews info icon Housing & Property | info icon 120 Total Company Reviews Housing & Property | info icon 120 Total Company Reviews

3-4 St Johns Hill, Shrewsbury, Shropshire, SY1 1JD

Accepting new clients

3-4 St Johns Hill, Shrewsbury, Shropshire, SY1 1JD

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 652716

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Martin-kaye LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.8/5

Rankings by area of expertise

The rankings below show the areas of expertise that Martin-kaye LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Martin-kaye LLP Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
13% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Rankings by area of expertise

The rankings below show the areas of expertise that Martin-kaye LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Contact & Locations - Martin-kaye LLP

3-4 St Johns Hill, Shrewsbury, Shropshire, SY1 1JD

Reviews

4.9 /5 81 Reviews
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Star rating

Rating

Clients say

What clients say about Martin-kaye LLP

Clients praise the firm’s expertise in conveyancing, leasehold purchases, first-time buyer transactions, divorce/family work, employment/HR advice and BSA-related matters. They are seen as knowledgeable, thorough and able to complete work quickly, even in complex cases. Soft skills highlighted include clear communication, practical guidance, proactivity, patience, calmness, warmth and a supportive, reassuring manner. Negative feedback is limited, but clients note that property and legal processes can be stressful and complicated, with some frustration about the wider conveyancing system rather than the firm itself.

Good communication
Clear guidance
Prompt responses
Professional service
Friendly approach
Reduced stress
Very knowledgeable
Proactive support
Great value
Legal complexities

ReviewSolicitors Review List

Profile image of Trevor Thorold

Trevor Thorold

Sale of house

A big thank you to Alex and Hannah for all the help they gave us during the move from Wem. We were very grateful for helping reduce our stress levels at various times during the process! There was good communication and helpful advice at every stage of the process. Many thanks!

A representative from Martin-kaye LLP responded to this review

Hi Trevor, Thank you for your kind review, we are delighted to hear that you received excellent service from Alex and Hannah. We look forward to working with you in the future!

0
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Allan & JulieTalbot-Cooper

Exceptional Service!

Michelle, Craig and the team did an amazing job handling our recent leasehold purchase. Despite the legal complexities involved, they managed the entire process in a very short timeframe. Their proactivity was unmatched, always staying one step ahead. They balanced complete professionalism with a warm, friendly approach that made us feel completely supported throughout. We would highly recommended them as trusted partners in any future purchases or any other matters requiring legal guidance. Allan & Jules

A representative from Martin-kaye LLP responded to this review

Hi Allan and Julie, Thank you for your kind review, we are delighted to hear that you received excellent service from Michelle and Craig. We look forward to working with you in the future!

1
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Paul Barber

Housing & Property

Excellent professional service

This is the fourth time I have used Martin Kaye solicitors and once again they have provided not only a high standard of service but excellent value for money. They always get back to you promptly and I felt reassured that each sale was processed to my satisfaction. It is very much appreciated.

A representative from Martin-kaye LLP responded to this review

Hi Paul, Thank you for your kind review, we are delighted to hear that you received excellent service from our Property department. We look forward to working with you in the future!

0
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Nicole

Housing & Property

Excellent, couldn’t recommend enough

I had an excellent experience working with my solicitor throughout the purchase of my first home. They made what could have been a stressful process feel straightforward by keeping me informed every step of the way and always taking the time to answer my questions clearly and promptly. Their professionalism, attention to detail, and dedication gave me confidence from start to finish. As a first-time buyer, I really appreciated their patience and support, which made the whole experience much less daunting. I would highly recommend their services to anyone looking for a reliable, knowledgeable, and approachable solicitor. Thank you for helping me achieve such an important milestone! Couldn’t recommend enough Thanks again.

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this review

A representative from Martin-kaye LLP responded to this review

Hi Nicole, Thank you for your kind review, we are delighted to hear that you received excellent service from our Property. We look forward to working with you in the future!

0
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Graham Ludgate

House sale

Very good communication throughout the process Chris has been very thorough during this event which has been stressful at times

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this review

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Reviews

4.9 /5 120 Reviews
Filter your results
Star rating

Rating

Clients say

What clients say about Martin-kaye LLP

Clients praise the firm’s expertise in conveyancing, leasehold purchases, first-time buyer transactions, divorce/family work, employment/HR advice and BSA-related matters. They are seen as knowledgeable, thorough and able to complete work quickly, even in complex cases. Soft skills highlighted include clear communication, practical guidance, proactivity, patience, calmness, warmth and a supportive, reassuring manner. Negative feedback is limited, but clients note that property and legal processes can be stressful and complicated, with some frustration about the wider conveyancing system rather than the firm itself.

Good communication
Clear guidance
Prompt responses
Professional service
Friendly approach
Reduced stress
Very knowledgeable
Proactive support
Great value
Legal complexities

ReviewSolicitors Review List

Profile image of Trevor Thorold

Trevor Thorold

Sale of house

A big thank you to Alex and Hannah for all the help they gave us during the move from Wem. We were very grateful for helping reduce our stress levels at various times during the process! There was good communication and helpful advice at every stage of the process. Many thanks!

A representative from Martin-kaye LLP responded to this review

Hi Trevor, Thank you for your kind review, we are delighted to hear that you received excellent service from Alex and Hannah. We look forward to working with you in the future!

0
Collected on: ReviewSolicitor collection source logo
Profile image of Allan & JulieTalbot-Cooper

Allan & JulieTalbot-Cooper

Exceptional Service!

Michelle, Craig and the team did an amazing job handling our recent leasehold purchase. Despite the legal complexities involved, they managed the entire process in a very short timeframe. Their proactivity was unmatched, always staying one step ahead. They balanced complete professionalism with a warm, friendly approach that made us feel completely supported throughout. We would highly recommended them as trusted partners in any future purchases or any other matters requiring legal guidance. Allan & Jules

A representative from Martin-kaye LLP responded to this review

Hi Allan and Julie, Thank you for your kind review, we are delighted to hear that you received excellent service from Michelle and Craig. We look forward to working with you in the future!

1
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anonymous

There is no one better than these guys!

Professional, caring and to the point. They cover every base and it's like having your own HR company on site. Worth every penny .

Solicitors tagged in
this review

A representative from Martin-kaye LLP responded to this review

Hi , Thank you for your kind review, we are delighted to hear that you received excellent service from our Alpha HR team. We look forward to working with you in the future!

0
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KAT

Just As It Should Be

Christopher and Sharon were excellent with good communication and clear guidance through the maze and mess that is the BSA. I was grateful for their calmness and knowing when and how to act with their counterpart. Made it easy for me despite the obvious weaknesses of the English conveyancing process.

Solicitors tagged in
this review

A representative from Martin-kaye LLP responded to this review

Hi Kat, Thank you for your kind review, we are delighted to hear that you received excellent service from Chris and Sharon. We look forward to working with you in the future!

0
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Profile image of Paul Barber

Paul Barber

Housing & Property

Excellent professional service

This is the fourth time I have used Martin Kaye solicitors and once again they have provided not only a high standard of service but excellent value for money. They always get back to you promptly and I felt reassured that each sale was processed to my satisfaction. It is very much appreciated.

A representative from Martin-kaye LLP responded to this review

Hi Paul, Thank you for your kind review, we are delighted to hear that you received excellent service from our Property department. We look forward to working with you in the future!

0
Collected on: ReviewSolicitor collection source logo

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