0114 258 6966
Alison Law Solicitors is an independent firm dedicated to providing our clients with optimum legal expertise and exceptional customer service. Client care is at the heart of our business, and we take pride in the relationships we build with our clients. We are a modern and progressive firm supporting our clients through direct lawyer contact, specialist advice, a free consultation for all initial enquiries and, most importantly, no hidden costs. Read more...
Alison Law Solicitors LLP
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Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Alison Law Solicitors LLP on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Alison Law Solicitors LLP. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Alison Law Solicitors LLP and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Alison Law Solicitors LLP performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Alison Law Solicitors LLP and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Alison Law Solicitors LLP compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Alison Law Solicitors LLP offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Matter Type:
Family Based Visas
Yolanda
Collected on:
Avoid this company it’s been absolutely shocking the lack of customer service the lack of communication.. once you’ve paid the fee you may as well forget you ever applied. I’m due a refund and since I’ve sent evidence proving that even the emails with excuses have stopped..I can’t warn you enough.. stay away
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Elin
Collected on:
I paid £2,500 in advance. They sent us a questionnaire form to fill in which I did and they lost. They refused to see us and have refused to take my calls. I told them they were no longer acting for us and asked for a refund. Two months on no refund and no answers from them. Please do not make the same mistake and pay all your money upfront. Do not trust this company
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Verified review
This review has been left by a verified client who used Alison Law Solicitors LLP.
M Hussain
Collected on:
I have been using the firm for a few years now for different matters an I can honestly say they go above a beyond and make it an effortless task keeping you updated along the way.
Really impressed with the new app updating you on your case really helpful keep it up guys.
A representative from Alison Law Solicitors LLP responded to this review on 07 November, 2024:
Thank you for your continued trust and great feedback. We're glad the new app has been helpful in keeping you updated, and we’re here whenever you need us.
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Verified review
This review has been left by a verified client who used Alison Law Solicitors LLP.
Anonymous
Collected on:
I recently worked with Alison Law Solicitors for a business acquisition transaction, and the experience was exceptional from start to finish. The level of professionalism and expertise they brought to the table was impressive, and they provided solid advice every step of the way. They were quick to identify potential risks and offered solutions that were both practical and in the best interests of the business. The turnaround time was also outstanding – Alison Law Solicitors understood the urgency of the transaction and ensured everything was completed within the required timeframe. I highly recommend Alison Law Solicitors for any business acquisitions or legal matters. Their commitment, knowledge, and proactive approach were invaluable in making this a smooth and successful process.
A representative from Alison Law Solicitors LLP responded to this review on 28 October, 2024:
Thank you for sharing your fantastic experience with us! We're delighted to hear that you found Habib and our team to be professional and knowledgeable throughout your business acquisition transaction. It's great to know that our proactive approach and quick turnaround met your needs and helped facilitate a smooth process. Your recommendation means a lot to us, and we appreciate your trust in our services!
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Verified review
This review has been left by a verified client who used Alison Law Solicitors LLP.
Matter Type:
General Visit Visa Applications / Appeals
Mercyline
Collected on:
I had a great experience with the law firm. I did everything online with no problems whatsoever. I didn’t know anyone who had used this firm before but just picked them because of the reviews I read
A representative from Alison Law Solicitors LLP responded to this review on 08 August, 2024:
Thank you for your feedback, Mercyline. We’re pleased to hear that your online experience with Bahdshah was smooth and satisfactory during your spousal visa application. We appreciate you choosing us based on our reviews and are glad we could meet your expectations.
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Verified review
This review has been left by a verified client who used Alison Law Solicitors LLP.
Jawad Asif - Alison Law Solicitors
Collected on:
Jawad provided me with a very professional service, based on his expertise and skill as a mediator. He took a years old, ingrained dispute that seemed beyond being resolved, and mediated a solution and plan of action, that both sides are now working towards happily. Jawad was very detailed in his approach, where he examined all related documents and correspondence going back years. Based on investigation he was able to clarify the dispute, see a way forward, pleasing all parties involved
I would recommend Alison Law Solicitors LLP and Jawad Asif, in particular, to all who are looking for an advocate who offers a service based on expertise, honesty, hard work, which is results driven.
A representative from Alison Law Solicitors LLP responded to this review on 29 April, 2024:
Good Morning, We would like to thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future. Many thanks, Alison Law
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Michel
Collected on:
I have hired Allison Lawres for my Spouse application and have been let down on numerous occasions. Lack of tendencies. K owledge. Reasearch. No reply to 7 emails. Failed to upload application information to biometrics aft booking 2 n a half weeks prior. List goes on. After many attempts of chasing 5 different lawers who have no knowledge as my case keeps getting passed to a colleageu wh has not researched my case. Tried to call and got cut off as answered. Finally spoke to reception and asked to speak to management only to be told no one was available( no surprise). I have asked for complaint form by email and 2 days still waiting for it. I am very angry as this is my final application for residency and ha e no idea if my application has ben sent. I do NOT recommend this firm to anyone whois dependant or relying on good efficient service. Dissapointed and disscusted in service and behaviour to this client after a fee that is not deserved.
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Matter Type:
Family Based Visas
Paul
Collected on:
I have been shocked at the overall experience provided by this law firm. I am using them for a fiance visa so my fiance can come over to the UK so we can get married. I detailed the timescales to them, and all the relevant information. I was told I was paying for a 7 day turnaround service but my application wasn’t submitted until over 3 weeks had passed. I regularly try to call however I am unable to get through, I have been emailing for over 3 weeks and no response has been given. The home office has made a decision on the visa and still no contact has been made. I have had to take matters into my own hands to progress the application. The solicitors I have been working with have lacked professionalism.
I have had to seek advice from other solicitors, many who have told me the information provided by this firm was incorrect. These solicitors provided me with advice even though I wasn’t even their client and wasn’t a prospective client, however my own solicitor who I paid £1,500 to for their service cannot even respond to emails. I have made a complaint and will be taking this issue to the legal ombudsman.
A representative from Alison Law Solicitors LLP responded to this review on 28 March, 2024:
Good afternoon, Paul, Unfortunately, we cannot locate the file/application you are referring to with the information you have provided at this stage. However we would love to get this resolved for you, so please either respond to the information request I am sending on here or email your full name, contact details and file reference number to WeCare@alison-law.co.uk We look forward to hearing from you! Many thanks, Alison Law
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Matter Type:
Family Visit Visa Applications /Appeals
Willian Benito
Collected on:
I have paid to this law firm for Visa Application advisory and although they promised to keep me updated on the advances of the application, so far I am still waiting for my application document finished since I paid for its service. I've been asking twice for my refund and no-one says anything about. This is so disappointing if the prestige is only for big cases you should say so to clients so we can decide better.
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Verified review
This review has been left by a verified client who used Alison Law Solicitors LLP.
Jordan
Collected on:
From the outset, Alison Law provided an exemplary level of service that far exceeded my expectations. The team's professionalism, combined with a personal touch that made me feel valued and understood, was remarkable. Alison herself was incredibly knowledgeable and showed a genuine passion for her work, which instilled in me a great level of confidence in her capabilities.
The responsiveness of the firm was another area where they shone. Queries were answered promptly, and I was kept informed at every stage of the process, making what could have been a stressful experience much smoother. The advice I received was clear, concise, and, most importantly, effective, leading to a favorable outcome in my case.
What stood out most, however, was the genuine care and empathy shown by Alison and her team. They went above and beyond to ensure that not only was my case handled with the utmost professionalism but also that I felt supported throughout.
I cannot recommend Alison Law highly enough. Their expertise, dedication, and the personal care they provide to their clients are what sets them apart. If you are seeking legal advice or representation, look no further than this exceptional firm.
A representative from Alison Law Solicitors LLP responded to this review on 27 February, 2024:
Good morning, Jordan, We really appreciate you taking the time to leave such a positive review and are so glad to hear of your experience with our team. We wish you all the best and hope that we are able to work together in future! Many thanks, Alison Law
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Morgan
Collected on:
Very professional service, knew the processes we required with a successful outcome.
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Ilyana
Collected on:
Very quick and detailed service! Definitely recommend to my friends and peers!
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Elite
Collected on:
Very Professional and knowledgeable
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Rachid
Collected on:
Definitely a richer is one of the best call and got a hold of them information that I needed found out he help me out referred someone that can help me with the situation thanks for your time wish all the best
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Chantal
Collected on:
He is a go to lawyer to get you paperwork together .
He is fast direct and honest .
If can help you he will if can't he will. It keep you hanging and taking or money like other lawyer
I used his services for my parents and I was extremely happy
Great lawyer
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Damian Foster
Collected on:
Alison Law is a complete disgrace, don't believe their lie's of excellent customer service when you buy.
We are going through the process of renewing my wife's UK visa, the service we receive is nothing short of embarrassing. The visa expires on 22-Nov therefore time is tight, there is no urgency from them at all.
They refuse to respond to emails, promise they will call and never do, and clearly have zero interest in customer service or customer respect.
Our initial contact, Nadeem, doesn't reply to emails and hides. We were then passed on to Bahdshah, he was ok on one call, but now doesn't reply to our emails. I escalated to Talat who promised that things would improve, they haven't and now she doesn't call when even though she has set a time to call.
There is no way to escalate further.
This company doesn't care about you, do not be fooled. Take your business elsewhere.
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Stephen Eckenrode
Collected on:
I'm not getting response to emails and phone calls. Seems to me I paid them but now left to do all the work. I could just go to the Embassy and file for the visa and know the Home Office has my application. It's poor customer service not responding to email inquiries
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Latrille Bazaes Jess
Collected on:
My experience with this company has been very bad. They don't answer emails, they don't return calls, they don't move either. All so slow and full of excuses. After a complaint on Trustpilot, they seemed to compromise, but as soon as I deleted my comment, everything remained the same. Months of waiting for my UK visa application until I finally decided to stop waiting. I'll process it from my country. More than a help, Alison Law has been a burden paid.
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Maria Muñoz
Collected on:
Alison Law Solicitors are very efficient and punctual. They went out their way with their services. My friend recommended them and I will indeed do the same. Excellent quality. Anything I didn't understand was explained to me. They went out of their way with very short notice for the work I required.
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Euna Isabel
Collected on:
Very informative and helpful. The Barrister who dealt with my case was professional, polite and made sure I understood all outcomes. Generally a very nice and very knowledgeable person . No hesitation in recommending Alison Law Solicitors to family and friends.
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Alison Law Solicitors is an independent law firm, whose aim is to provide its clients with the highest standard of legal expertise together with exceptional customer service. We are a modern and progressive firm supporting our clients with direct lawyer contact, no hidden costs, specialist advice and hassle free. Our main objective has always been to provide quality and efficient legal services together with expert advice and representation to our clients all over the world.
