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Grey-Smith Legal Limited

5.0 | 263 Reviews 263 Reviews | Housing & Property
382 Total Company Reviews info icon Housing & Property | info icon 382 Total Company Reviews Housing & Property | info icon 382 Total Company Reviews

67 Queensway, Billingham, Stockton-on-Tees, TS23 2LU

Accepting new clients

67 Queensway, Billingham, Stockton-on-Tees, TS23 2LU

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 8002141

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Grey-Smith Legal Limited Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Grey-Smith Legal Limited are accredited by

The Law Society accreditation awarded to Grey-Smith Legal Limited
Conveyancing Quality Scheme accreditation awarded to Grey-Smith Legal Limited

Description

Originally founded in Skelton-in-Cleveland near Saltburn, Grey-Smith Legal helps clients from across England and Wales with quick and efficient property conveyancing services for both residential and commercial property.

Rankings by area of expertise

The rankings below show the areas of expertise that Grey-Smith Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Grey-Smith Legal Limited Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
17% above
national average
95%+
Would
Recommend
18% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 5.0/5
Value for money 4.9/5

Accreditations

Grey-Smith Legal Limited are accredited by

The Law Society accreditation awarded to Grey-Smith Legal Limited
Conveyancing Quality Scheme accreditation awarded to Grey-Smith Legal Limited

Description

Originally founded in Skelton-in-Cleveland near Saltburn, Grey-Smith Legal helps clients from across England and Wales with quick and efficient property conveyancing services for both residential and commercial property.

Rankings by area of expertise

The rankings below show the areas of expertise that Grey-Smith Legal Limited offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Grey-Smith Legal Limited

Meet the team of Grey-Smith Legal Limited

Contact & Locations - Grey-Smith Legal Limited

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 08:30–16:00
Saturday (Closed)
Sunday (Closed)

67 Queensway, Billingham, Stockton-on-Tees, TS23 2LU

Reviews

5.0 /5 263 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Grey-Smith Legal Limited

Clients praise the firm’s conveyancing, wills and estate administration expertise, noting efficient, streamlined handling of purchases, sales, probate and cash/investment transactions. Reviewers highlight clear, timely communication, proactive case management and strong attention to detail. Valued soft skills include professionalism, friendliness, patience, reassurance under stress, accessibility and a supportive, down‑to‑earth approach. Many commend prompt responses, reliability in chasing documentation, and calming, helpful guidance throughout complex or emotional matters.

Excellent communication
Timely responses
Professional conduct
Friendly staff
Efficient service
Helpful guidance
Calm reassurance
Thorough checks
Reasonable fees
Highly recommendable

ReviewSolicitors Review List

Profile image of Thant Oo

Thant Oo

Housing & Property

Simple Selling process and Excellent

Straight forward fees, very reasonable and timely process. I would recommend the Grey-Smith Legal

from Grey-Smith Legal Limited

Thank you, Thant, for your kind feedback and recommendation. We are pleased that you found our approach clear and our service efficient. We truly appreciate you choosing Grey-Smith Legal.

0
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Profile image of Pedro & Alison Goncalves

Pedro & Alison Goncalves

Housing & Property

Property/Conveyancing

It’s a 20 out of 10 for Jill Hobson who acted for us recently in the sale of our property. From guiding us through the pre-sales, buyer found/file opening process to the pre-exchange and completion arrangements, Jill has been professional and friendly and at the same time helpful and patient. Returned calls/e mails in a timeous manner.

from Grey-Smith Legal Limited

Thank you, Pedro and Alison, for your wonderful feedback. We are delighted that Jill provided such attentive support throughout your sale and made the process as straightforward as possible. We greatly appreciate your kind words and recognition of her service.

0
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Profile image of Rebecca Fennell

Rebecca Fennell

Housing & Property

Sale of Property - Stockton on Tees Branch

I wanted to take the time to advise any new people looking for a solicitor to help with the buying/selling of a property to consider using Grey-Smith Legal. In particular Kelly Morris, at the Stockton-on-Tees branch, was very efficient and 'on it' when it comes to chasing outstanding documentation and up-dates. Very friendly, professional and easy to get along with. A pleasure to work with during what can be a very stressful time - thank you Kelly!

from Grey-Smith Legal Limited

Thank you for your wonderful feedback, Rebecca. It is great to know that Kelly's proactive approach and friendly manner helped make the process less stressful. We truly appreciate your recommendation.

0
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Profile image of Rhys Norton

Rhys Norton

Housing & Property

First time buyer

First time buyer here and Beth at grey smith legal helped through every step of the way. Wasn't a straight forward purchase but there were no complaints and very professional at all times. Would highly recommend.

from Grey-Smith Legal Limited

Thank you for placing your trust in Grey-Smith Legal, Rhys, and congratulations again on taking your first step onto the property ladder!

0
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Profile image of Jordan Hardy

Jordan Hardy

Housing & Property

Exceptional professional and reliable service

We had an excellent experience with our solicitors throughout our house move. From start to finish, the whole process was incredibly streamlined, efficient, and well managed. Beth and Millie were always responsive, knowledgeable, and professional, keeping us informed every step of the way. There were a few stressful moments during our move, but they remained calm, reassuring, and proactive throughout, which made a huge difference during what can be a very overwhelming process. A huge thank you to Beth and Millie for their exceptional service. They have truly set the bar compared to our previous experiences with solicitors, and we wouldn’t hesitate to recommend them to anyone looking for a reliable, efficient, and supportive conveyancing team.

from Grey-Smith Legal Limited

Thank you for sharing your feedback, Jordan. Beth and Millie take immense pride in delivering a seamless, dependable conveyancing experience, especially when navigating the more complex stages of a move. Your trust in our practice means a great deal to us, and we wish you every happiness in your new home.

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Other Reviews

Profile image of Sacha Bambrough

Sacha Bambrough

Sacha

Between Kristee, Millie and Beth I can’t really fault these girls! Kristee handled the majority of a purchase for my father super efficiently before her maternity leave and then Beth pulled it out the bag getting it over the line in a bit of a last minute a rush - he is thrilled and can enjoy his bank holiday weekend :) the communication was top class throughout the process!

from Grey-Smith Legal Limited

Thank you for your fantastic review! We are delighted that Kristee, Millie, and Beth provided such efficient service and top-class communication. It’s wonderful to hear that Beth could get everything over the line just in time for your father to enjoy his bank holiday weekend. We will be sure to share your kind words with the whole team.

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Profile image of Ray Khaliq

Ray Khaliq

Ray

Angela dealt with our transfer of deeds in a very professional and polite manner. Great communication throughout the process. Very pleased with service overall

Thank you Ray for the lovely review which we will pass onto Angela and the team. We're glad you had a great experience!

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Local Guide

Local

We recently sold our house in County Durham and used this firm for the process. Mandy Dean was a pleasure to deal with throughout — friendly, professional, and always quick to respond. She kept everything clear and straightforward, which made what can be a stressful process feel smooth and manageable. We felt well supported from start to finish and wouldn’t hesitate to recommend Mandy and the team.

Thank you for the lovely review, we're pleased you had a great experience and will pass this onto Mandy 😊

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Profile image of rich hunter

rich hunter

rich

Excellent team of solicitors. Hassle free and kept up to date throughout process of property sale. The team are friendly and professional at all times, Sammy and Amy were exceptional. Would recommend to all and will definitely use their services again. Many Thanks. Rich Hunter

from Grey-Smith Legal Limited

Thank you very much for your kind review, Rich. We’re delighted to hear you found our team friendly, professional and hassle-free throughout your property sale. Sammy and Amy will be pleased to know their efforts were appreciated. It’s rewarding to hear you’d recommend us and would use our services again. Many thanks for choosing us and for taking the time to leave such positive feedback.

0
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Profile image of Kat

Kat

Kat

As first time buyers, we only had the experience of others to draw upon for what to expect from a conveyancer. Tegan at Grey-Smith Legal in Skelton, trainee solicitor at the time of writing, was exceptionally helpful with everything from start to finish. We didn't expect to have our completion date this side of Christmas, having only offered on the property in late October. However, after prompt and efficient surveys were gathered and paperwork completed, we had keys within 6 weeks. Everyone always says that a house purchase is super stressful and slow. Our experience was anything but, and we can only put this down to the efficiency of Tegan and the team at Grey-Smith Legal as they worked with us and the vendor to keep things moving. Highly recommended.

Grey-Smith Legal Limited

Thank you Kat for the lovely review which we will pass to Tegan. Happy new home!

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Reviews

4.9 /5 382 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Grey-Smith Legal Limited

Clients praise the firm’s conveyancing, wills and estate administration expertise, noting efficient, streamlined handling of purchases, sales, probate and cash/investment transactions. Reviewers highlight clear, timely communication, proactive case management and strong attention to detail. Valued soft skills include professionalism, friendliness, patience, reassurance under stress, accessibility and a supportive, down‑to‑earth approach. Many commend prompt responses, reliability in chasing documentation, and calming, helpful guidance throughout complex or emotional matters.

Excellent communication
Timely responses
Professional conduct
Friendly staff
Efficient service
Helpful guidance
Calm reassurance
Thorough checks
Reasonable fees
Highly recommendable

ReviewSolicitors Review List

Profile image of Thant Oo

Thant Oo

Housing & Property

Simple Selling process and Excellent

Straight forward fees, very reasonable and timely process. I would recommend the Grey-Smith Legal

from Grey-Smith Legal Limited

Thank you, Thant, for your kind feedback and recommendation. We are pleased that you found our approach clear and our service efficient. We truly appreciate you choosing Grey-Smith Legal.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Pedro & Alison Goncalves

Pedro & Alison Goncalves

Housing & Property

Property/Conveyancing

It’s a 20 out of 10 for Jill Hobson who acted for us recently in the sale of our property. From guiding us through the pre-sales, buyer found/file opening process to the pre-exchange and completion arrangements, Jill has been professional and friendly and at the same time helpful and patient. Returned calls/e mails in a timeous manner.

from Grey-Smith Legal Limited

Thank you, Pedro and Alison, for your wonderful feedback. We are delighted that Jill provided such attentive support throughout your sale and made the process as straightforward as possible. We greatly appreciate your kind words and recognition of her service.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Rebecca Fennell

Rebecca Fennell

Housing & Property

Sale of Property - Stockton on Tees Branch

I wanted to take the time to advise any new people looking for a solicitor to help with the buying/selling of a property to consider using Grey-Smith Legal. In particular Kelly Morris, at the Stockton-on-Tees branch, was very efficient and 'on it' when it comes to chasing outstanding documentation and up-dates. Very friendly, professional and easy to get along with. A pleasure to work with during what can be a very stressful time - thank you Kelly!

from Grey-Smith Legal Limited

Thank you for your wonderful feedback, Rebecca. It is great to know that Kelly's proactive approach and friendly manner helped make the process less stressful. We truly appreciate your recommendation.

0
Collected on: ReviewSolicitor collection source logo
Profile image of anonymous

anonymous

Jill Hobson

Excellent efficient service. No issues Jill was super efficient and on the ball. Communication excellent.

from Grey-Smith Legal Limited

We deeply appreciate your kind words and thank you for choosing our firm!

0
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Profile image of Anita

Anita

Commercial Property

House purchase

I cannot speak highly enough of the team in Yarm office. Professional, courteous, helpful, reassurring, prompt and on the ball at all time especially with communication. I would definitely use them again if needed.

from Grey-Smith Legal Limited

Thank you for choosing our firm for your conveyancing, Anita, and we wish you all the very best moving forward!

0
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Other Reviews

Profile image of Matthew Hall

Matthew Hall

Matthew

Fantastic service from start to finish - made the move easier!

Thank you for the lovely review Matthew, we're so pleased you had a great experience!

0
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Profile image of Jordi Duncan

Jordi Duncan

Jordi

Amy was absolutely fantastic throughout the whole process. She always replied straight away, kept me updated at every stage, and went above and beyond to make sure the sale went through smoothly. Her professionalism, dedication, and willingness to help made a stressful process so much easier. I genuinely felt supported the entire time and couldn’t recommend her highly enough. Thank you again, Amy, for all your hard work!

from Grey-Smith Legal Limited

Thank you for your feedback. We are delighted to hear that Amy provided outstanding support, with prompt communication, regular updates, and a proactive approach that helped ensure everything progressed smoothly. Your recommendation is greatly appreciated.

0
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Profile image of Sacha Bambrough

Sacha Bambrough

Sacha

Between Kristee, Millie and Beth I can’t really fault these girls! Kristee handled the majority of a purchase for my father super efficiently before her maternity leave and then Beth pulled it out the bag getting it over the line in a bit of a last minute a rush - he is thrilled and can enjoy his bank holiday weekend :) the communication was top class throughout the process!

from Grey-Smith Legal Limited

Thank you for your fantastic review! We are delighted that Kristee, Millie, and Beth provided such efficient service and top-class communication. It’s wonderful to hear that Beth could get everything over the line just in time for your father to enjoy his bank holiday weekend. We will be sure to share your kind words with the whole team.

0
Collected on: Google collection source logo
Profile image of Daz Mack (Photographer)

Daz Mack (Photographer)

Daz

Great team of solicitors, always there to answer any questions and kept me updated through the whole process, thanks Tegan!

from Grey-Smith Legal Limited

Thank you so much for your wonderful review, Daz. We’re delighted to hear you found our team supportive and communicative throughout the process.

0
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Profile image of Marko Rados

Marko Rados

Marko

Great service. Strongly recommend!!

Thank you Marko for the great review, we're pleased you had a great experience.

0
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