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Bendall & Sons

4.9 | 161 Reviews 161 Reviews | Witnessing of Wills
322 Total Company Reviews info icon Witnessing of Wills | info icon 322 Total Company Reviews Witnessing of Wills | info icon 322 Total Company Reviews

Ashton House, Mill Street, Bury Saint Edmunds, Suffolk, IP28 7DW

Accepting new clients

Ashton House, Mill Street, Bury Saint Edmunds, Suffolk, IP28 7DW

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 46901

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Bendall & Sons Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
14% above
national average
95%+
Success
Rate
18% above
national average
95%+
Would
Recommend
19% above
national average
Communication 4.9/5
Initial Impressions 4.8/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.8/5

Accreditations

Bendall & Sons are accredited by

The Law Society accreditation awarded to Bendall & Sons
Conveyancing Quality Scheme accreditation awarded to Bendall & Sons

Description

We are a small long established firm with a sound reputation for friendly and efficient service, offering a broad range of legal services to clients both local and international, with particular expertise in domestic and commercial conveyancing, family law and wills and probate.

Rankings by area of expertise

The rankings below show the areas of expertise that Bendall & Sons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Bendall & Sons Review Scores & Client Satisfaction Overview

4.8
Excellent
95%
Value for
Money
12% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
16% above
national average
Communication 4.8/5
Initial Impressions 4.8/5
Approachability 4.8/5
Documentation Accuracy 4.8/5
Legal Knowledge 4.8/5
Value for money 4.8/5

Accreditations

Bendall & Sons are accredited by

The Law Society accreditation awarded to Bendall & Sons
Conveyancing Quality Scheme accreditation awarded to Bendall & Sons

Description

We are a small long established firm with a sound reputation for friendly and efficient service, offering a broad range of legal services to clients both local and international, with particular expertise in domestic and commercial conveyancing, family law and wills and probate.

Rankings by area of expertise

The rankings below show the areas of expertise that Bendall & Sons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Bendall & Sons

Contact & Locations - Bendall & Sons

Ashton House, Mill Street, Bury Saint Edmunds, Suffolk, IP28 7DW

Reviews

4.9 /5 161 Reviews
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Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bendall & Sons

Clients praise the firm for specialist expertise in wills, conveyancing, probate and general solicitors’ work, with clear, practical advice, good legal knowledge and efficient fixed-fee services. Reviews highlight professionalism, promptness and thoroughness, plus helpful handling of documents and remote work. Valued soft skills include friendliness, approachability, clear communication, attentiveness, empathy and reliability — clients feel listened to, supported and kept informed throughout the process, giving peace of mind and a smooth, straightforward experience.

Knowledgeable
Professional
Friendly staff
Efficient service
Clear advice
Prompt responses
Fixed fees
Approachable
Direct contact
Helpful support

ReviewSolicitors Review List

Profile image of Ann & David

Ann & David

Verified

Wills

Top ratings for all. Knowledgeable and professional firm and I would use again.

Legal experts tagged in
this review

A representative from Bendall & Sons responded to this review

It’s great to hear you had such a positive experience with our team. We really appreciate your feedback and hope to assist you again in the future.

0
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Profile image of Martyn Challice

Martyn Challice

Verified

Mirror Wills

Bendall & Sons executed our Wills in a professional prompt manner for a reasonable fixed fee. Every aspect of the process was explained clearly.

Solicitors tagged in
this review

A representative from Bendall & Sons responded to this review

Thank you for choosing Bendall & Sons to assist with your Wills. We’re delighted you were happy with the service and found our team clear and professional throughout. We really appreciate you taking the time to share your experience.

0
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Profile image of Janet Musk

Janet Musk

Verified

Deed of Variation

Dealt with my request to draw up a Deed of Variation very efficiently, gaining all the relevant information from my existing Will. From a one off payment of invoice to completion took about two weeks. Very pleased with the service and would recommend!

Legal experts tagged in
this review

A representative from Bendall & Sons responded to this review

We’re delighted to hear you were pleased with the service and that everything was handled efficiently. Thank you for your recommendation and for taking the time to share your experience with us.

0
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Profile image of J. R Cullimore

J. R Cullimore

Verified
Wills, Trusts & Probate

Probate

Professional firm that are a pleasure to deal with and gave me direct contact with my solicitor

Solicitors tagged in
this review

A representative from Bendall & Sons responded to this review

Thank you for taking the time to leave us a review. We’re really pleased to hear you enjoyed dealing with our team and appreciated the direct communication with your solicitor.

0
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Profile image of Celia & Peter Bruce

Celia & Peter Bruce

Verified
Family Law

Peace of Mind

As we get older, having plans in place to help if/when we are unabale to cope has given us peace of mind. The Staff at Bendall & Sons gave us help in the completion of forms necessary to ease us into older age. They kept us informed of the cost and process. As an added bonus, they stored the documents on our behalf.

Legal experts tagged in
this review

Reply by profile image of Summer Walsh

Summer Walsh

We are glad we were able to help put your mind at ease and thank you for your feedback! If you need any help in the future please do not hesitate to contact us.

0
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Other Reviews

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Colin

Colin

Sad time due to lose of a love ones however put at ease over legal matters by very professional employees. Prompt and polite.

0
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Reviews

4.8 /5 322 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bendall & Sons

Clients praise the firm for specialist expertise in wills, conveyancing, probate and general solicitors’ work, with clear, practical advice, good legal knowledge and efficient fixed-fee services. Reviews highlight professionalism, promptness and thoroughness, plus helpful handling of documents and remote work. Valued soft skills include friendliness, approachability, clear communication, attentiveness, empathy and reliability — clients feel listened to, supported and kept informed throughout the process, giving peace of mind and a smooth, straightforward experience.

Knowledgeable
Professional
Friendly staff
Efficient service
Clear advice
Prompt responses
Fixed fees
Approachable
Direct contact
Helpful support

ReviewSolicitors Review List

Profile image of Ann & David

Ann & David

Verified

Wills

Top ratings for all. Knowledgeable and professional firm and I would use again.

Legal experts tagged in
this review

A representative from Bendall & Sons responded to this review

It’s great to hear you had such a positive experience with our team. We really appreciate your feedback and hope to assist you again in the future.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Martyn Challice

Martyn Challice

Verified

Mirror Wills

Bendall & Sons executed our Wills in a professional prompt manner for a reasonable fixed fee. Every aspect of the process was explained clearly.

Solicitors tagged in
this review

A representative from Bendall & Sons responded to this review

Thank you for choosing Bendall & Sons to assist with your Wills. We’re delighted you were happy with the service and found our team clear and professional throughout. We really appreciate you taking the time to share your experience.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Janet Musk

Janet Musk

Verified

Deed of Variation

Dealt with my request to draw up a Deed of Variation very efficiently, gaining all the relevant information from my existing Will. From a one off payment of invoice to completion took about two weeks. Very pleased with the service and would recommend!

Legal experts tagged in
this review

A representative from Bendall & Sons responded to this review

We’re delighted to hear you were pleased with the service and that everything was handled efficiently. Thank you for your recommendation and for taking the time to share your experience with us.

0
Collected on: ReviewSolicitor collection source logo
Profile image of J. R Cullimore

J. R Cullimore

Verified
Wills, Trusts & Probate

Probate

Professional firm that are a pleasure to deal with and gave me direct contact with my solicitor

Solicitors tagged in
this review

A representative from Bendall & Sons responded to this review

Thank you for taking the time to leave us a review. We’re really pleased to hear you enjoyed dealing with our team and appreciated the direct communication with your solicitor.

0
Collected on: ReviewSolicitor collection source logo
Profile image of Anne Lucas

Anne Lucas

Verified
Consumer

Litigation

Provided clear and practical advice and was kept fully aware throughout the process

Solicitors tagged in
this review

A representative from Bendall & Sons responded to this review

We’re delighted to know you felt supported throughout your matter. Keeping our clients informed and making sure they understand their options is an important part of the service we provide. Thank you for taking the time to leave us a review.

0
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Other Reviews

Profile image of MrB123

MrB123

MrB123

Beyond terrible! Rude and arrogant staff, and all parties had to constantly chase the sale of our house. This should have been a very easy sale, and all parties were ready to move forward for several weeks/months. But Bendalls continued to work at the pace they wanted to work (Slow and when they could be bothered) I would highly recommend avoiding this business for any legal matters!

Thank you for taking the time to leave your feedback. We are sorry to read that you were dissatisfied with your experience. We appreciate that delays in a property transaction can be extremely frustrating. However, as solicitors we are bound by strict duties of confidentiality and are therefore unable to comment on the circumstances of any individual matter in a public forum. We pride ourselves on providing a professional and responsive service and take all feedback seriously. If you would like to discuss your concerns, I would be happy to review the matter with you directly. Please contact me at the office and I will ensure your comments are fully considered. Tania Bailey Practice Manager

0
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Profile image of Jack Scarff

Jack Scarff

Jack

Jamie, Syeda and Monet offer a friendly and extremely helpful service which is rare in this day and age. I always feel listened to and supported and their attention to detail is also impressive.

Thank you so much for your lovely review. It really means a lot to us. Jamie, Syeda and Monet will be delighted to hear your kind comments, and I'll make sure they see them. We're so pleased you felt listened to and supported throughout. Thank you again for choosing Bendall & Sons. Tania Bailey Practice Manager

0
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Profile image of Gary

Gary

Housing & Property

Gary

Syeda helped answer all my questions quickly and explained everything that I needed to know through the process. Very happy with the level of service I received.

Solicitors tagged in
this review

Reply by profile image of Summer Walsh

Summer Walsh

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Profile image of vince

vince

Housing & Property

vince

We have used Bendalls before and would use them again. Syeda Anjum was very helpful and did all she could to make the sale of our property go smoothly .

Solicitors tagged in
this review

Reply by profile image of Summer Walsh

Summer Walsh

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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Andy

Andy

Want to thank for all their amazing help. Went above and beyond. They accommodated me with my situation. If you ever need a lawyer these are the people you would like on your side.

Reply by profile image of Summer Walsh

Summer Walsh

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

0
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