As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bendall & Sons. These questions include:

Value for money (a rating of 1-5)
How much were you initially quoted or how much did you expect to pay?
Approximately how much did you end up spending for the legal services provided (ignoring disbursements and court fees)
Did you think this was underpriced, overpriced or about right?
Overall experience

We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.

Underpriced 0%

Overpriced 10%

About Right 90%

If you would like to read more about how we work with our review data please see our Transparency section.

Satisfied with
outcome of matter

This firm - 99%

National Average

0% 25% 50% 75% 100%

ReviewSolicitors uses our community data to show you how many clients used Bendall & Sons and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.

You can use this data to see how Bendall & Sons compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.

As part of our review questionnaire we ask the question:

"Were you satisfied with the outcome of your case?"

The reviewer can select either “Yes” or “No”.

The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:

Yes 99%

No 1%

If you would like to read more about how we work with our review data please see our Transparency section.

Rankings by area of expertise

The rankings below show the areas of expertise that Bendall & Sons offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.

Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.

Review Sources

Client Reviews

4.9/5

Reviews summary

Excellent

144
Very Good

2
Average

0
Poor

0
Awful

2

Overall experience

Value For Money
Communication
Initial Impressions
Approachability
Documentation Accuracy
Legal knowledge

Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Graham P Bailey

March 25, 2024

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Collected on:

Rachel Smith & her secretary Tina Youngs

Rachel was very good from the start - very helpful and put us at ease on our phone consultation. Rachel was very knowledgeable, friendly and knew her stuff. Rachel advised and gave us options of how much we would want her to do and wanted us to think about it before we decided. No pressure from Rachel, sorted all of the estate & obtained what we needed to do, we needed to get a grant of probate - Rachel did all of this and everything went smooth and Rachel was straight on it. Highly recommend Rachel and her secretary Tina.

Thank you.

Solicitors named in this review:
Rachel Smith Tina Youngs

Rachel Smith

Tina Youngs

A representative from Bendall & Sons responded to this review on 15 April, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Graham Thompson

March 25, 2024

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Collected on:

Probate and will

Firstly the probate was dealt with quickly and efficiently. We we then had some complications with my mothers estate which was pretty tied up. Rachel was patient and helpful while we sorted this out.

Solicitor named in this review:
Rachel Smith

Rachel Smith

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

John Ellerker

March 25, 2024

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Collected on:

Would recommend

Great value for money and straight forward

Solicitor named in this review:
Rachel Smith

Rachel Smith

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Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Brigitte Heard

March 25, 2024

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Collected on:

First class service

Having never had to deal with an estate, grant of probate etc, I was totally clueless. Rachel at Bendall and Sons was professional, approachable & was a pleasure to deal with at all times.

Solicitor named in this review:
Rachel Smith

Rachel Smith

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anonymous

March 19, 2024

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Collected on:

Wills

Very professional and friendly service. Very knowledgeable and efficient.

Solicitor named in this review:
Jamie Green

Jamie Green

A representative from Bendall & Sons responded to this review on 25 March, 2024:

Thank you for your review. We appreciate the positive feedback you have given us and look forward to working with you in the future.

Was this review helpful?

Wills, Trusts & Probate

Verified review

Matter Type:

Probate

Anonymous

January 03, 2024

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Collected on:

excellent service

totally professional from start to finish

Solicitor named in this review:
Rachel Smith

Rachel Smith

A representative from Bendall & Sons responded to this review on 18 March, 2024:

We appreciate your feedback and are delighted to know you enjoyed our service. Thank you for taking the time to leave us a review.

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Terry Hunt

December 01, 2023

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Collected on:

Excellent Legal Firm

I have been a client for a number of decades and would recommend the firm willingly.
My business has always been domestic ie. Wills, Probate or Conveyancing. always been satisfactorily completed.

Solicitor named in this review:
Rachel Smith

Rachel Smith

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Michelle Hilton

December 01, 2023

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Collected on:

Excellent Service

Smooth and efficient

Solicitor named in this review:
Rachel Smith

Rachel Smith

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Donald

December 01, 2023

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Collected on:

Wills

Everything was straightforward and made easy to understand. Would recommend

Solicitor named in this review:
Jamie Green

Jamie Green

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Wills, Trusts & Probate

Verified review

Matter Type:

Wills

Anthony

November 27, 2023

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Collected on:

Making a Will

I cannot fault Bendall's in any way whatsoever.
It was my wife and i who had not realised the cost of a new Will. There was one small christian name error that was correct immediately. Jamie our solicitor was extremely helpful answering all our questions and very approachable, had used them before and would again

Solicitor named in this review:
Jamie Green

Jamie Green

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Bendall & Sons are accredited by

About this branch

Description

We are a small long established firm with a sound reputation for friendly and efficient service, off ering a broad range of legal services to clients both local and international, with particular expertise in domestic and commercial conveyancing, family law, and wills and probate. We are based in West Suffolk, with offices in the historic market towns of Newmarket and Mildenhall. The service we offer is a personal one with mature, approachable, fully qualified staff who are happy to deal with matters in whichever way you prefer – in person, by phone, letter or email. We understand that using a lawyer can sometimes be daunting so we endeavour to use plain English and avoid jargon where possible. Please see our list of services. Some of our services can be dealt with on a fixed fee basis, such as straightforward wills, uncontested divorces, lasting power of attorney, conveyancing and debt collection letters. We also offer a low cost fixed fee first half hour consultation. The list of services is not exhaustive so, if the matter which interests you is not included, please contact us anyway as we have a wide experience of the law. We have client private parking at Mildenhall and public parking within very easy walking distance of our Newmarket office. Both offices have ground floor interview rooms and home or hospital visits can be arranged, where necessary. Phone us for an appointment or if you would like a quotation Please Click Here , alternatively complete our online Enquiry Form and a member of staff will get back to you.

Regulated by

Legal services

Personal areas of law

Consumer
- Litigation - Breach of contract
- Litigation - Insurance disputes
- Litigation - M&A and warranty disputes
- Litigation - Product liability claims
- Litigation - Property litigation claims
- Litigation - Trust and pension issues
- Litigation Law
Employment
- Agency Staff / Temp Workers
- Constructive/Unfair Dismissal
- Disciplinary Hearings
- Discrimination at Work
- Employee Team Moves
- Employment Contracts
- Equal Pay Disputes
- Family Leave
- Flexible Working
- Gardening Leave
- Harassment/Bullying at Work
- Holiday Pay Issues
- Maternity and Paternity
- Part Time Workers
- Pension Law
- Privacy and Data Protection
- Professional Discipline
- Redundancy
- Restrictive Covenants
- Senior Executives
- Settlement Agreements
- Stress at Work
- TUPE
- Tribunal Claims
- UK Employment Laws
- Unfair Dismissal Claims
- Whistleblower Protection
Family Law
- Adoption, Surrogacy, Care and Special Guardianship
- Asset protection and tax mitigation
- Child Arrangements Following Divorce
- Child Law
- Child Relocation After Divorce
- Child contact
- Children
- Children Act proceedings
- Civil Partnership Dissolution
- Civil partnerships
- Cohabitation agreements and disputes
- Cohabitation and Unmarried Relationships
- Collaborative Law
- Divorce After A Brain Or Other Serious Injury
- Domestic Abuse
- Family Mediation
- Family law
- Financial Matters
- Grandparents' Rights
- Inheritance Act claims
- Injunctions
- Lasting power of attorney
- Matrimonial finance
- Out Of Court Divorce
- Parental responsibility, paternity disputes, surrogacy
- Pension and property advice
- Pre and Post Nuptial Agreements
- Separation Agreement
- Social Services
- Unmarried Couples' Rights
Housing & Property
- Anti-social Behaviour
- Boundary Disputes
- Buying at auction
- Declarations of trusts
- Deeds of Gifts
- Deeds of easements, variation, deeds of rectifications
- Dilapidation Claims
- Evicting Squatters and Trespassers
- Exclusivity and lock-out agreements
- Extending your Lease
- Freehold Enfranchisement
- Housing Associations
- Housing Management
- Housing disputes
- Injunctions
- Investment and buy to let properties
- Landlord and Tenant
- Lease Extensions
- Leasehold properties
- Matrimonial transfers
- Neighbour Disputes
- New home purchases and sales
- Option agreements and conditional contracts
- Possession and repossession proceedings
- Property Disputes
- Purchase and Sale
- Remortgaging
- Renting and Tenancy Agreements
- Repossessions
- Residential Conveyancing
- Restrictive Covenants, Easements and Wayleaves
- Right of First Refusal
- Right of Way and Rights to Light
- Right to Manage
- Service Charge Disputes
- Service Charge Recovery
- Tenancy Breaches, Injunctions and Forfeiture Claims
- Tenant Eviction
- Transfer of title
- Transfers of equity
- Transfers of parts of land
- Unpaid Rent, Service or Ground Charges
Personal Injury
- Against The Council
- Benefits Available To Asbestos Victims
- Diffuse Mesothelioma Payment Scheme
- Gym Injury Compensation
- Personal Injury Law
- Welfare Issues After Serious Injury
Wills, Trusts & Probate
- Probate
- Trusts
- Wills

Business areas of law

Commercial Property
- Commercial Leases
- Commercial mortgages
- Developer disputes
- Development plot sales
- Environmental policy law
- Finance
- Investment purchases and Buy to Let
- Landlord and tenant
- Purchase and Sale Of Commercial Property
- Purchase of development land
- Rights of way issues
- Sales or purchases of shops, factories, warehouses, offices and licensed premises
Company & Commercial
- Employment - business

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Bendall & Sons

Accreditations

Other locations

Available lawyers at Bendall & Sons

How Bendall & Sons Compares

Value for money

Would recommend tofriends and family

Satisfied withoutcome of matter

Rankings by area of expertise

Review Sources

Reviews summary

Excellent

Very Good

Average

Poor

Awful

Overall experience

Rachel Smith & her secretary Tina Youngs

Probate and will

Would recommend

First class service

Wills

excellent service

Excellent Legal Firm

Excellent Service

Wills

Making a Will

Bendall & Sons are accredited by

About this branch

Description

Regulated by

Legal services

Personal areas of law

Business areas of law

Would recommend to
friends and family

Satisfied with
outcome of matter