01473 219282
Bates, Wells & Braithwaite is one of Ipswichâs leading law firms. We offer a friendly, efficient, and professional service, whether you are looking for a family law solicitor or local conveyancer. We can help you to write a will or choose a power of attorney, and our team of experienced lawyers can settle any disputes. We have a long history of helping our clients, their families, and their businesses, with a wide range of private and commercial legal services. Our ethos is to offer clear and straightforward legal advice. We assist our clients every step of the way to reach a successful outcome. Our team of approachable and experienced lawyers have the expertise to see through each transaction or resolve legal issues, speedily and efficiently. We put our clientsâ interests at the forefront of everything that we do. Read more...
Excellent does not necessarily mean âcheapâ. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bates Wells & Braithwaite on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bates Wells & Braithwaite. These questions include:
We use data science to amalgamate the answers to these questions and create a âReviewSolicitors scoreâ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bates Wells & Braithwaite and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bates Wells & Braithwaite performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either âYesâ or âNoâ.
The above score is a simple percentage representation of the total amount of clients who selected the âYesâ option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bates Wells & Braithwaite and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bates Wells & Braithwaite compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either âYesâ or âNoâ.
The above score is a simple percentage representation of the total amount of clients who selected the âYesâ option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Bates Wells & Braithwaite offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Wills
Anonymous
Collected on:
Prompt and clear responses, useful advice, friendly and approachable.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Wills
Jessica Quinn
Collected on:
Rhian was brilliant, very efficient, friendly and approachable. Can't thank her enough for all her help and speedy service. She explained everything so thoroughly, really appreciate all her help. Would definitely recommend her.
A representative from Bates Wells & Braithwaite responded to this review on 12 June, 2025:
Thank you for your kind words and thoughtful feedback, Jessica. Weâre so pleased to hear that you had such a positive experience with Rhian. Her friendly, efficient, and thorough approach is exactly what we aim to deliver, and itâs wonderful to know she made the process clear and stress-free for you. Weâll be sure to pass on your thanks to herâsheâll be delighted to know her support made a difference. Your recommendation means a great deal to us.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Ian last
Collected on:
Excellent service very happy đ helpful and very quick
A representative from Bates Wells & Braithwaite responded to this review on 05 June, 2025:
Thank you for your lovely feedback, Ian! We're delighted to hear that you were happy with the service and found our team helpful and efficient. Itâs always a pleasure to support our clients, and we truly appreciate you taking the time to share your experience.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Wills
Mrs Miller
Collected on:
Outstanding service. Thank you
A representative from Bates Wells & Braithwaite responded to this review on 04 June, 2025:
Thank you for your kind feedback. We're glad you had an outstanding experience with Rhian.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Wills
Mrs Hyde
Collected on:
Rhian made the writing of the Wills seem very easy indeed. Thank you again.
A representative from Bates Wells & Braithwaite responded to this review on 27 May, 2025:
Thank you for your kind words, Mrs Hyde. We're glad Rhian made the process easy for you.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Mr and Mrs Runacles
Collected on:
Excellent Service.
A representative from Bates Wells & Braithwaite responded to this review on 24 April, 2025:
Thank you, Mr and Mrs Runacles, for your kind words! We're glad you were pleased with the service Rhian providedâitâs very much appreciated!
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Madeleine Blagden
Collected on:
Denise was very kind and listened to what I had to say, helped me through a very tough time and helped me resolve my situation, would highly recommend.
A representative from Bates Wells & Braithwaite responded to this review on 22 April, 2025:
Thank you for your kind feedback, Madeleine. We're so glad Denise was able to support you through a difficult time and help bring resolution.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Mr G Gallant
Collected on:
The only person I would ever use to manage my property portfolio.
Very professional.
Very patient.
And goes the extra mile for you.
Thank you very much for all your help. Would always recommend.
A representative from Bates Wells & Braithwaite responded to this review on 31 March, 2025:
Thank you for your amazing review, Mr. Gallant! We're thrilled to hear that youâve had such a positive experience with Karen and the team, and that our service met your expectations. We truly appreciate your recommendation and look forward to continuing to assist with your property portfolio!
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Hannah
Collected on:
Karen was brilliant from start to finish. She answered all my questions. She responded to me in a timely manner. Prices were very competitive. Would highly recommend her.
A representative from Bates Wells & Braithwaite responded to this review on 26 March, 2025:
Thank you for your great feedback, Hannah. We're so glad to hear Karen provided excellent service, and we truly appreciate your recommendation.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Rosemary freeman
Collected on:
I have been using this solicitor for nearly 4years, and have had excellent service from the beginning to the end, if I wasnât sure of anything it was never to much trouble for Hannah to speak to me and talk me through it, if I ever needed to use a solicitor again I would definitely give them a call, Iâm so glad I got Hannah as my solicitor.
A representative from Bates Wells & Braithwaite responded to this review on 17 March, 2025:
Thank you for your kind words, Rosemary. We're so glad to hear that Hannah has been able to assist you over the years. We truly appreciate your trust and would be happy to help again in the future.
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Matter Type:
Residential Conveyancing
Fiona
Collected on:
Slow response to emails and phone calls, misplaced documents and over all poor and unprofessional service. Having used Bates, Wells and Braithwait previously I was disappointed with the conveyancing service provided on this occasion. I will not be using BWB in future.
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Matter Type:
Residential Conveyancing
TCR
Collected on:
After an awful experience with Tomasz burchan, almost cost us losing the property. Karen took over and was amazing throughout! Would highly recommend Karen
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Greg
Collected on:
Karen is amazing, the only person I trust for property's
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Matter Type:
Child Custody
Andy
Collected on:
Excellent service throughout.
Scott helped me with a significantly important case in Family Court regarding Child Arrangements, this was covered with the utmost humility and in a highly professional manner. The outcome was extremely positive for my Son & I.
Therefore I can't thank them enough for their kind assistance and making sure they left no stone unturned to ensure that Justice prevailed in my case.
Thoroughly recommend this firm.
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Nigel
Collected on:
Good friendly service.
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Our offices are based in Ipswich town centre. We are easily accessible by car or public transport and are just a few minutesâ walk away from Ipswich bus station and Ipswich rail station. If you are unable to visit our offices in person, we can conduct meetings via video conferencing or make home visits where appropriate.
