01473 219282
Bates, Wells & Braithwaite is one of Ipswich’s leading law firms. We offer a friendly, efficient, and professional service, whether you are looking for a family law solicitor or local conveyancer. We can help you to write a will or choose a power of attorney, and our team of experienced lawyers can settle any disputes. We have a long history of helping our clients, their families, and their businesses, with a wide range of private and commercial legal services. Our ethos is to offer clear and straightforward legal advice. We assist our clients every step of the way to reach a successful outcome. Our team of approachable and experienced lawyers have the expertise to see through each transaction or resolve legal issues, speedily and efficiently. We put our clients’ interests at the forefront of everything that we do. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bates Wells & Braithwaite on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bates Wells & Braithwaite. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bates Wells & Braithwaite and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bates Wells & Braithwaite performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bates Wells & Braithwaite and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bates Wells & Braithwaite compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Bates Wells & Braithwaite offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Eniko
Collected on:
Very professional and knowledgeable. Great communication, clear advice. I have been kept up to date every time. Very approachable and friendly.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Mediation
Tzvi Hadassi
Collected on:
My experience with Christopher Mason from the start of the proceedings has been positive, supportive , reassuring and professional at all times. I trusted his advice fully.
He returned my calls promptly offer clear sound advice. I felt very supported.
The Barrister he appointed to represent me ....Mr William Durrands, was an excellent choice for my case.
I wish to thank Christopher for his excellent support and advice during the past months.
A representative from Bates Wells & Braithwaite responded to this review on 25 April, 2024:
Dear Tzvi, Thank you for your kind words and for entrusting Christopher Mason and our firm with your legal matters. We are pleased to hear that Christopher provided you with the support, reassurance, and professionalism you deserve throughout the Dispute Resolution proceedings. It's always our goal to deliver clear and sound advice promptly, and we're delighted that your experience reflected this commitment.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Wills
Mr and Mrs Patel
Collected on:
Review of Miss Rhian Snell - Excellent service, will highly recommend to friends and family.
Many thanks
A representative from Bates Wells & Braithwaite responded to this review on 24 April, 2024:
Thank you for your feedback and recommendation! We're pleased to have provided excellent service through Rhian during your will matter. Your kind words will be passed on to her. Best regards, Bates Wells & Braithwaite
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Wills
Mr and Mrs Halls
Collected on:
Very helpful and made the process easy.
Many thanks
A representative from Bates Wells & Braithwaite responded to this review on 24 April, 2024:
Thank you for your kind words! We're glad Rhian could assist you and make the Will process easier. We will pass on your feedback. Best regards, Bates Wells & Braithwaite
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Neil
Collected on:
Tom was totally professional throughout
My purchase
Made a stressful time seamless
A representative from Bates Wells & Braithwaite responded to this review on 22 April, 2024:
Dear Neil, Thank you for your feedback! We're glad to hear that Tom's professionalism made your purchase seamless and will pass your feedback over to him and the team. If you need anything else, feel free to reach out. Best Regards, Bates Wells & Braithwaite
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Accident At Work
Andrew Cornwell
Collected on:
Following an incident at work Hannah represented me against a large supermarket chain with professionalism. Her commitment to timely communication kept me informed at all times during the process. She ensured I met with a number of medical experts covering both physical and psychological issues.
A representative from Bates Wells & Braithwaite responded to this review on 22 April, 2024:
Dear Andrew, Thank you for sharing your experience with us. We're pleased to hear that Hannah provided you with professional representation and ensured timely communication throughout the process of your Personal Injury claim. Your feedback is appreciated.
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Accident At Work
Stevie
Collected on:
Hannah both gave me confidence in the process and helped me find direction to claim after a horrendous dog attack.
Straight forward sensible dialogue and good advice.
A representative from Bates Wells & Braithwaite responded to this review on 19 April, 2024:
Thanks, Stevie! We're glad Hannah could provide confidence and guidance after your personal injury claim. We're here for you if you need anything else. Best Regards, Bates Wells & Braithwaite
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Accident and Emergency Claims
Mark
Collected on:
I would like to mention Chris' outstanding work on helping me with resolving a clinical negligence case. It took longer than i thought it may, but i understand now we really needed to see how much my life would be effected and physically and financially to be able to value the case truthfully. I cannot thank Chris Mason enough for the reult he managed to obtain without the need of going to court. I am truelly grateful to this person.
A representative from Bates Wells & Braithwaite responded to this review on 19 April, 2024:
Thank you, Mark! We appreciate your acknowledgment of Chris's outstanding work in resolving your clinical negligence case. Your patience and trust were invaluable, and we're grateful for your kind words. Best Regards, Bates Wells & Braithwaite
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Matter Type:
Residential Conveyancing
Marcus
Collected on:
Tom was really helpful throughout the process of buying our house. Always easy to contact and very quick replies to any questions asked.
A representative from Bates Wells & Braithwaite responded to this review on 18 April, 2024:
Thank you Marcus for your kind words! We're glad Tom could make your house buying process smooth and efficient. Don't hesitate to reach out if you need anything in the future. Best Regards, Bates Wells & Braithwaite
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Wills
Anonymous
Collected on:
Service was polite and very patient.
No improvement required.
Thank you very much.
A representative from Bates Wells & Braithwaite responded to this review on 05 April, 2024:
We're delighted to hear you were satisfied with our polite and patient service, and that you feel no improvements are needed. Your appreciation and feedback are greatly valued. Thank you for choosing us.
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Nigel
Collected on:
Good friendly service.
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Sue
Collected on:
Knowledgeable, professional and helpful
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Matter Type:
Children
Vic
Collected on:
I cannot fault Scott and Rebecca for their continued support throughout a domestic abuse child custody and arrangements case , they were reassuring, understanding, extremely patient in dealing with me. They were straight to the point honest with me from day one. It was the 2nd stressful time in my life and they were there every step of the way . The barrister representing me in court for the final hearing was absolutely amazing calming reassuring and explained everything to Me. I would like to thank them for their hard work and calming nature and I would use them again in a heartbeat if needed. Thank you .
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Matter Type:
Accident At Work
jane
Collected on:
Brilliant confident clear advice and information extremely helpful
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Matter Type:
Divorce
Parzana
Collected on:
I have been with BWB for many years. I can not thank Denise Head and her firm enough for their support and hardwork. They were with me every step. I just had to email or pick up the phone advise was at the other end. I highly recommend this firm for any of your issues/situations. They are simply the best, not just saying because of my case. I have had many other firms and never received any empathy or understanding from anyone other then this firm.
Thank you BWB.
A representative from Bates Wells & Braithwaite responded to this review on 08 February, 2023:
Thank you Parzana, we were so pleased to work with you and happy to have helped. Please let us know if we can do anything more in the future.
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Our offices are based in Ipswich town centre. We are easily accessible by car or public transport and are just a few minutes’ walk away from Ipswich bus station and Ipswich rail station. If you are unable to visit our offices in person, we can conduct meetings via video conferencing or make home visits where appropriate.
