01473 219282
Bates, Wells & Braithwaite is one of Ipswich’s leading law firms. We offer a friendly, efficient, and professional service, whether you are looking for a family law solicitor or local conveyancer. We can help you to write a will or choose a power of attorney, and our team of experienced lawyers can settle any disputes. We have a long history of helping our clients, their families, and their businesses, with a wide range of private and commercial legal services. Our ethos is to offer clear and straightforward legal advice. We assist our clients every step of the way to reach a successful outcome. Our team of approachable and experienced lawyers have the expertise to see through each transaction or resolve legal issues, speedily and efficiently. We put our clients’ interests at the forefront of everything that we do. Read more...
Excellent does not necessarily mean ‘cheap’. It means that clients thought that the level of service received was Excellent for what they paid.
This score has been calculated using up to the last 300 reviews left by clients of Bates Wells & Braithwaite on ReviewSolicitors.
As part of our review questionnaire we ask reviewer questions about the value for money they felt they received by using Bates Wells & Braithwaite. These questions include:
We use data science to amalgamate the answers to these questions and create a ‘ReviewSolicitors score’ out of 100. The above chart representation score is a simple percentage representation of the averaged score across those who have reviewed this law firm.
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bates Wells & Braithwaite and have had a satisfactory experience where they have indicated that they would recommend the services of the law firm to their friends and family.
You can use this data to see how Bates Wells & Braithwaite performs against other law firms nationally. A score close to 100% indicates that this firm is highly valued by their clients.
As part of our review questionnaire we ask the question:
"Would you recommend this firm to somebody else?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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ReviewSolicitors uses our community data to show you how many clients used Bates Wells & Braithwaite and were satisfied with the outcome of their matter. Being satisfied with the outcome of your matter is an important consideration to have in mind.
You can use this data to see how Bates Wells & Braithwaite compares to the national average of clients being satisfied with the outcome of their matter after instructing a solicitor.
As part of our review questionnaire we ask the question:
"Were you satisfied with the outcome of your case?"
The reviewer can select either “Yes” or “No”.
The above score is a simple percentage representation of the total amount of clients who selected the “Yes” option:
If you would like to read more about how we work with our review data please see our Transparency section.
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The rankings below show the areas of expertise that Bates Wells & Braithwaite offers to clients. You can see how good the service offered is in comparison to all other law firms nationally.
Locally
Nationally
Data shown above is based on the reviews and client feedback collected by ReviewSolicitors over the last 12 months.
Client Reviews
Bebs
Collected on:
very efficient. Dealt with queries in a timely fashion
A representative from Bates Wells & Braithwaite responded to this review on 11 July, 2024:
Dear Bebs, Thank you for your kind words. We're glad that you were happy with the service that Tomasz provided. Best Regards, Bates Wells & Braithwaite
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Oliana Hodaj
Collected on:
I had a accident at my old work place and it wasn't my fault. With Hannah's help I got a good compensation to clear off all my debts that I made at the time that I was off work and wasn't getting paid, thank you Hannah for your hard work and specially for taking all this stress that I had because of my debts specially now that I'm expecting my baby you are amazing lawyer.
A representative from Bates Wells & Braithwaite responded to this review on 10 July, 2024:
Dear Oliana, Thank you for your kind words. We're glad Hannah could help you secure the compensation you deserved and alleviate your stress during such an important time. Congratulations on your upcoming addition! Best regards, Bates Wells & Braithwaite
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Wills
Mr and Mrs Law
Collected on:
Rhian was very helpful throughout. Great Service, very friendly but also professional. Thanks very much!
A representative from Bates Wells & Braithwaite responded to this review on 10 July, 2024:
Thank you for your kind words. We're delighted to hear that Rhian provided helpful, friendly, and professional service throughout your Will matter. Best regards, Bates Wells & Braithwaite
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Lynne Goodby
Collected on:
From the very start of my claim, some 3.5 years ago Hannah has been there for me in both advising and support. Hannah has been absolutely fantastic and I am very grateful for her support.
A representative from Bates Wells & Braithwaite responded to this review on 09 July, 2024:
Dear Lynne, Thank you for your kind words. We're delighted to hear that Hannah provided you with consistent advice and support throughout your claim. Your gratitude means a lot to us. Best regards, Bates Wells & Braithwaite
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Mariarosaria Iapino
Collected on:
“I can't thank you enough for all you did for me, you worked so hard for me and gave me the very best advice throughout the trial. Thank you again and again.”
A representative from Bates Wells & Braithwaite responded to this review on 08 July, 2024:
Dear Mariarosaria, Thank you for your heartfelt appreciation. We're glad to have supported you through your trial with our best efforts and advice. Warm regards, Bates Wells & Braithwaite
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Jonathan Peake
Collected on:
I would like to highly recommend Karen.
Over the last 25 years, I have been a property landlord and bought and sold many properties as a result. In my opinion she is the best solicitor due to her hard work in looking after her clients, progressing sales and communication to third parties.
I would not hesitate to both recommend her services nor hesitate to assist me with such in the future. Thank you
Karen!
A representative from Bates Wells & Braithwaite responded to this review on 03 July, 2024:
Dear Jonathan, Thank you for your glowing recommendation of Karen! We're pleased to hear that her hard work and dedication have made such a positive impression over the years. We look forward to assisting you again in the future. Best regards, Bates Wells & Braithwaite
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Wills
Miss Brown
Collected on:
Keep doing what you are doing and that's a good service and communication.
A representative from Bates Wells & Braithwaite responded to this review on 26 June, 2024:
Thank you for your feedback! We're glad to hear you appreciated Rhian's service and communication during your Will matter. We'll continue to maintain our standards. Your recommendation is appreciated. Best regards, Bates Wells & Braithwaite
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Purchase and Sale
Hollie Kamel
Collected on:
Karen was not only available to talk to and always responded promptly to any queries, but she took pride in understanding my situation and how important her role was in helping me to finalise what had been a long and painful legal journey.
Karen kept her explanations detailed but easy to understand, and that made things so much easier to understand.
I would totally recommend this firm 5*****
A representative from Bates Wells & Braithwaite responded to this review on 17 June, 2024:
Thank you, Hollie, for your thoughtful review and 5-star rating. We are delighted to hear that Karen provided you with the support and understanding you needed during your Housing & Property matter. Your recommendation is greatly appreciated.
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This review has been left by a verified client who used Bates Wells & Braithwaite.
Letitia Goddard
Collected on:
Couldn't recommend Scott enough. Through out My whole experience, Scott made me feel comfortable and most importantly I felt listened to. Couldn't thank Scott enough for all his effort and hard work and great legal knowledge.
A representative from Bates Wells & Braithwaite responded to this review on 17 June, 2024:
Dear Letitia, Thank you for your kind words about Scott. We're glad he made you feel comfortable and listened to throughout your experience. We appreciate your feedback! Best regards, Bates Wells & Braithwaite
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Verified review
This review has been left by a verified client who used Bates Wells & Braithwaite.
Matter Type:
Accident At Work
Faye
Collected on:
I felt confident with Hannah as my solicitor as I was always kept updated with any progression within my case, and felt I was in good, profesional hands through out. Hannah always double checked any decisions to make sure we were both always on the same page with how to go foraward and that filled me with great confidence.
I would definetly reccomend Hannah as an individual and I would be happy to use her services again in the future.
A representative from Bates Wells & Braithwaite responded to this review on 14 June, 2024:
Dear Faye, Thank you for your positive feedback! We're glad to hear that Hannah provided you with confidence and professionalism throughout your personal injury case. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future if needed. Best regards, Bates Wells & Braithwaite
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Nigel
Collected on:
Good friendly service.
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Sue
Collected on:
Knowledgeable, professional and helpful
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Matter Type:
Children
Vic
Collected on:
I cannot fault Scott and Rebecca for their continued support throughout a domestic abuse child custody and arrangements case , they were reassuring, understanding, extremely patient in dealing with me. They were straight to the point honest with me from day one. It was the 2nd stressful time in my life and they were there every step of the way . The barrister representing me in court for the final hearing was absolutely amazing calming reassuring and explained everything to Me. I would like to thank them for their hard work and calming nature and I would use them again in a heartbeat if needed. Thank you .
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Matter Type:
Accident At Work
jane
Collected on:
Brilliant confident clear advice and information extremely helpful
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Matter Type:
Divorce
Parzana
Collected on:
I have been with BWB for many years. I can not thank Denise Head and her firm enough for their support and hardwork. They were with me every step. I just had to email or pick up the phone advise was at the other end. I highly recommend this firm for any of your issues/situations. They are simply the best, not just saying because of my case. I have had many other firms and never received any empathy or understanding from anyone other then this firm.
Thank you BWB.
A representative from Bates Wells & Braithwaite responded to this review on 08 February, 2023:
Thank you Parzana, we were so pleased to work with you and happy to have helped. Please let us know if we can do anything more in the future.
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Our offices are based in Ipswich town centre. We are easily accessible by car or public transport and are just a few minutes’ walk away from Ipswich bus station and Ipswich rail station. If you are unable to visit our offices in person, we can conduct meetings via video conferencing or make home visits where appropriate.
