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Bates Wells & Braithwaite

5.0 | 24 Reviews 24 Reviews | Family Law
313 Total Company Reviews info icon Family Law | info icon 313 Total Company Reviews Family Law | info icon 313 Total Company Reviews

29 Lower Brook Street, Ipswich, Suffolk, IP4 1AQ

Accepting new clients

29 Lower Brook Street, Ipswich, Suffolk, IP4 1AQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 464759

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Bates Wells & Braithwaite Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
95%+
Success
Rate
95%+
Would
Recommend
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Bates Wells & Braithwaite are accredited by

Children Law accreditation awarded to Bates Wells & Braithwaite
The Law Society accreditation awarded to Bates Wells & Braithwaite
Conveyancing Quality Scheme accreditation awarded to Bates Wells & Braithwaite

Description

Bates, Wells & Braithwaite is one of Ipswich’s leading law firms. We offer a friendly, efficient, and professional service, whether you are looking for a family law solicitor or local conveyancer. We can help you to write a will or choose a power of attorney, and our team of experienced lawyers can settle any disputes. We have a long history of helping our clients, their families, and their businesses, with a wide range of private and commercial legal services. Our ethos is to offer clear and straightforward legal advice. We assist our clients every step of the way to reach a successful outcome. Our team of approachable and experienced lawyers have the expertise to see through each transaction or resolve legal issues, speedily and efficiently. We put our clients’ interests at the forefront of everything that we do.

Rankings by area of expertise

The rankings below show the areas of expertise that Bates Wells & Braithwaite offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Bates Wells & Braithwaite Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
15% above
national average
95%+
Success
Rate
16% above
national average
95%+
Would
Recommend
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Bates Wells & Braithwaite are accredited by

Children Law accreditation awarded to Bates Wells & Braithwaite
The Law Society accreditation awarded to Bates Wells & Braithwaite
Conveyancing Quality Scheme accreditation awarded to Bates Wells & Braithwaite

Description

Bates, Wells & Braithwaite is one of Ipswich’s leading law firms. We offer a friendly, efficient, and professional service, whether you are looking for a family law solicitor or local conveyancer. We can help you to write a will or choose a power of attorney, and our team of experienced lawyers can settle any disputes. We have a long history of helping our clients, their families, and their businesses, with a wide range of private and commercial legal services. Our ethos is to offer clear and straightforward legal advice. We assist our clients every step of the way to reach a successful outcome. Our team of approachable and experienced lawyers have the expertise to see through each transaction or resolve legal issues, speedily and efficiently. We put our clients’ interests at the forefront of everything that we do.

Rankings by area of expertise

The rankings below show the areas of expertise that Bates Wells & Braithwaite offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Bates Wells & Braithwaite

Meet the team of Bates Wells & Braithwaite

Contact & Locations - Bates Wells & Braithwaite

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00 (Open)
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

29 Lower Brook Street, Ipswich, Suffolk, IP4 1AQ

Reviews

5.0 /5 24 Reviews
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Clients say

What clients say about Bates Wells & Braithwaite

Clients praise the firm’s expertise in conveyancing, personal injury claims, wills, lasting powers of attorney and notarial work, with many noting swift, efficient handling and strong results. Reviewers consistently highlight the team’s professionalism, legal knowledge and clear, practical advice. Soft skills valued most include friendly and personable service, calm reassurance, patience, empathy and excellent communication, with prompt responses and regular updates helping matters feel straightforward and well managed.

Professional service
Friendly approach
Clear advice
Excellent communication
Prompt responses
Knowledgeable team
Efficient handling
Caring support
Smooth process
Helpful guidance

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Family Law

Powers of Attorney

Zoe was amazing and really lovely too. She went above and beyond, especially when we were trying to sort my in-laws' power of attorneys.

Legal experts tagged in
this review

Bates Wells & Braithwaite

Thank you for your kind words. We're delighted Zoe went above and beyond to assist with your in-laws' power of attorney. Best regards, Bates Wells & Braithwaite

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Madeleine Blagden

Verified
Family Law

Helping with my divorce

Denise was very kind and listened to what I had to say, helped me through a very tough time and helped me resolve my situation, would highly recommend.

Solicitors tagged in
this review

Bates Wells & Braithwaite

Thank you for your kind feedback, Madeleine. We're so glad Denise was able to support you through a difficult time and help bring resolution.

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Soraya

Verified
Family Law

Helping with my divorce

Denise head is a lovely and very understanding person who gave me advice that I needed im finally on the road to the clarity that I very much needed her help was very much appreciated thankyou

Solicitors tagged in
this review

Bates Wells & Braithwaite

Thank you for your kind words, Soraya. We’re glad Denise could provide the clarity and support you needed. Your appreciation means a lot to us.

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MW

Verified
Family Law

Outstanding personal and professional service.

Denise and her team are fantastic.

Solicitors tagged in
this review

Bates Wells & Braithwaite

Thank you for your feedback. We’re thrilled to hear that Denise and her team provided you with an exceptional experience. Our goal is to deliver outstanding service, and it’s gratifying to know that we met your expectations.

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Karen Stacey

Verified
Family Law

Expert advice delivered compassionately

Denise made me feel immediately at ease and showed empathy whilst guiding me through how I can legally handle my situation. It was refreshing to speak to someone with sound legal knowledge whilst keeping that human touch, a balance I feel Denise has the right mix of, thank you Denise.

Solicitors tagged in
this review

Bates Wells & Braithwaite

Thank you, Karen. We’re thrilled to hear that Denise’s combination of legal expertise and empathetic approach made you feel at ease. We strive to provide both professional and personal support to our clients, and it’s wonderful to know Denise achieved that balance for you. Your feedback is greatly appreciated.

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Other Reviews

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Kevin Sayer

Family Law

Kevin

I had a very good experience with solicitors always keeping myself informed with what was happening and what I needed to do next . Denise made certain budgets were under control, and finalised the best deal for myself in conclusion of divorce proceedings. I would recommend company to be used for future reference purposes in what matters you require them to help with. Thank you Kevin

Solicitors tagged in
this review

Thank you so much for your feedback Kevin. We will pass your comments on to Denise and the team. ☺️

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Miles Sillett

Family Law

Miles

I reached out to Scott after he was recommended to me by a friend. I found Scott receptive and supportive he understood my issues straight away and offered tailored which helped me hugely in the family court. I cannot recommend enough!

Solicitors tagged in
this review

Thank you Miles for the great recommendation for Scott. He is a brilliant family lawyer and we will make sure we pass on your comments. Thank you again.

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Daniel Power

Family Law

Daniel

I was recommended to Scott by another solicitor when i needed support for a quite complex and challenging family law matter. I can honestly say he was excellent throughout the process. Previously, I had been relying on ad hoc advice, and I now wish I had engaged him much earlier. He is incredibly knowledgeable, supportive, and a pleasure to work with. I would highly recommend his services without hesitation.

Solicitors tagged in
this review

Thank you for your 5-star review, Daniel. We're glad we could help you through this complex matter and will pass on your comments to Scott.

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Maria Pisaturo

Family Law

Maria

Scott & Rebecca were helpful and efficient in dealing with my divorce. Great service.

Legal experts tagged in
this review

Maria, thank you for your review. I'm glad we were able to support you with your divorce.

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Paul Emsden

Family Law

Paul

Such a professional company to deal with very helpful in the making of my recent will. And also organising an LPA

Thank you for entrusting us with your will and LPA. We really appreciate you choosing us and for taking the time to give us a 5-star review.

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Reviews

4.9 /5 313 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bates Wells & Braithwaite

Clients praise the firm’s expertise in conveyancing, personal injury claims, wills, lasting powers of attorney and notarial work, with many noting swift, efficient handling and strong results. Reviewers consistently highlight the team’s professionalism, legal knowledge and clear, practical advice. Soft skills valued most include friendly and personable service, calm reassurance, patience, empathy and excellent communication, with prompt responses and regular updates helping matters feel straightforward and well managed.

Professional service
Friendly approach
Clear advice
Excellent communication
Prompt responses
Knowledgeable team
Efficient handling
Caring support
Smooth process
Helpful guidance

ReviewSolicitors Review List

Profile image of PP

PP

Verified

Great and efficient service

Hannah took my case on quite early, she was always communicating with us throughout the whole process, giving her best advice. She was professional, calm and knowledgeable which every client needs

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Sally

Verified
Personal Injury

Helpful , accessible legal advice

BW&B, in particular my solicitor with conduct Hannah, were extremely helpful and knowledgeable in assisting me with my workplace injury claim. Hannah communicated with me effectively and ensured I understood proceedings at all times, whilst offering her advice on my particular circumstances. I would recommend their services to anyone in a similar position.

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anonymous

Verified

Private Client Department

Really good, Rhian was so helpful, efficient and friendly 10/10. Would use again.

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Allison E

Housing & Property

Brilliant Service

Cannot recommend Freya enough, she is the best !! tracked her down from her previous company. Would not use anyone else for buying and selling property.

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Anonymous

Verified

Helpful Hannah

Hannah was very professional and knowledgeable throughout the process. She was easy to communicate with and helped me feel at ease.

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this review

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Other Reviews

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toni newman

Housing & Property

toni

Had a very professional experience with Scott from Bates Wells and Braithwaite. Scott was very personable and gave me some good advice which solved my neighbour problem. I would definitely use this company again.

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Tabish Mehmood

Notary

Tabish

The notory process was smooth 😊 and quick.. highly recommended

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Fiona Hanlon

Housing & Property

Fiona

I was very dissatisfied with the service I received from Bates, Wells and Braithwaite for conveyancing on the sale of my mother's flat in 2024. I posted the following review and I am now reposting as the review had been removed from BWB listing and attached to a random location. Review Oct 2024 Slow response to emails and phone calls, misplaced documents and over all poor and unprofessional service. Having used Bates, Wells and Braithwait previously I was disappointed with the conveyancing service provided on this occasion. I will not be using BWB in future.

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Allison evans

Allison

Brilliant service from Freya. Always quick to respond, professional, caring and understanding. Wouldn't use any one else. Highly highly recommended

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Ruth Wailes

Housing & Property

Ruth

We recently sold our home of almost 30 years and Freya Smith handled the conveyancing. We were absolutely delighted with the service she provided. She talked us through the process and paperwork with great clarity and calmness, listened carefully to our worries and concerns, and patiently answered all our questions. Friends and family who had recently sold properties warned us to expect the legal process to take several months, so we were amazed and delighted when Freya got us from initial offer to exchange of contracts in under five weeks. We cannot recommend Freya highly enough.

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