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Bates Wells & Braithwaite

5.0 | 29 Reviews 29 Reviews | Parenting After Parting
376 Total Company Reviews info icon Parenting After Parting | info icon 376 Total Company Reviews Parenting After Parting | info icon 376 Total Company Reviews

29 Lower Brook Street, Ipswich, Suffolk, IP4 1AQ

Accepting new clients

29 Lower Brook Street, Ipswich, Suffolk, IP4 1AQ

Regulated by:

The Solicitors Regulation Authority

Regulator ID: 464759

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Bates Wells & Braithwaite |

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Bates Wells & Braithwaite Review Scores & Client Satisfaction Overview

5.0
Excellent
95%+
Value for
Money
Value for money: 95%+
95%+
Success
Rate
Satisfied with outcome: 95%+
95%+
Would
Recommend
Would recommend to friends and family: 95%+
Communication 5.0/5
Initial Impressions 4.9/5
Approachability 5.0/5
Documentation Accuracy 5.0/5
Legal Knowledge 5.0/5
Value for money 5.0/5

Accreditations

Bates Wells & Braithwaite are accredited by

Children Law accreditation awarded to Bates Wells & Braithwaite
The Law Society accreditation awarded to Bates Wells & Braithwaite
Conveyancing Quality Scheme accreditation awarded to Bates Wells & Braithwaite

Description

Bates, Wells & Braithwaite is one of Ipswich’s leading law firms. We offer a friendly, efficient, and professional service, whether you are looking for a family law solicitor or local conveyancer. We can help you to write a will or choose a power of attorney, and our team of experienced lawyers can settle any disputes. We have a long history of helping our clients, their families, and their businesses, with a wide range of private and commercial legal services. Our ethos is to offer clear and straightforward legal advice. We assist our clients every step of the way to reach a successful outcome. Our team of approachable and experienced lawyers have the expertise to see through each transaction or resolve legal issues, speedily and efficiently. We put our clients’ interests at the forefront of everything that we do.

Rankings by area of expertise

The rankings below show the areas of expertise that Bates Wells & Braithwaite offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Bates Wells & Braithwaite Review Scores & Client Satisfaction Overview

4.9
Excellent
95%+
Value for
Money
Value for money: 95%+
15% above
national average
95%+
Success
Rate
Satisfied with outcome: 95%+
16% above
national average
95%+
Would
Recommend
Would recommend to friends and family: 95%+
17% above
national average
Communication 4.9/5
Initial Impressions 4.9/5
Approachability 4.9/5
Documentation Accuracy 4.9/5
Legal Knowledge 4.9/5
Value for money 4.9/5

Accreditations

Bates Wells & Braithwaite are accredited by

Children Law accreditation awarded to Bates Wells & Braithwaite
The Law Society accreditation awarded to Bates Wells & Braithwaite
Conveyancing Quality Scheme accreditation awarded to Bates Wells & Braithwaite

Description

Bates, Wells & Braithwaite is one of Ipswich’s leading law firms. We offer a friendly, efficient, and professional service, whether you are looking for a family law solicitor or local conveyancer. We can help you to write a will or choose a power of attorney, and our team of experienced lawyers can settle any disputes. We have a long history of helping our clients, their families, and their businesses, with a wide range of private and commercial legal services. Our ethos is to offer clear and straightforward legal advice. We assist our clients every step of the way to reach a successful outcome. Our team of approachable and experienced lawyers have the expertise to see through each transaction or resolve legal issues, speedily and efficiently. We put our clients’ interests at the forefront of everything that we do.

Rankings by area of expertise

The rankings below show the areas of expertise that Bates Wells & Braithwaite offers to clients. You can see how good the service offered is in comparison to all other law firms nationally / locally.

Meet the team of Bates Wells & Braithwaite

Meet the team of Bates Wells & Braithwaite

Contact & Locations - Bates Wells & Braithwaite

Opening hours

Monday 09:00–17:00
Tuesday 09:00–17:00
Wednesday 09:00–17:00
Thursday 09:00–17:00
Friday 09:00–17:00
Saturday (Closed)
Sunday (Closed)

29 Lower Brook Street, Ipswich, Suffolk, IP4 1AQ

Reviews

5.0 /5 29 Reviews
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Clients say

What clients say about Bates Wells & Braithwaite

The firm is praised for expertise in personal injury claims, conveyancing, wills and powers of attorney, notarisation, workplace injuries, neighbour disputes and wider private client work. Clients value its clear, practical advice, strong legal knowledge and efficient handling of matters, often achieving swift and positive outcomes. Soft skills frequently highlighted include kindness, patience, empathy, professionalism, calm reassurance and excellent communication. Staff are described as responsive, approachable and thorough, keeping clients well informed and making stressful legal processes feel straightforward and manageable.

Very professional
Clear communication
Prompt responses
Highly efficient
Kind and caring
Knowledgeable advice
Patient support
Stress free
Easy to understand
Excellent service

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Family Law

Powers of Attorney

Zoe was amazing and really lovely too. She went above and beyond, especially when we were trying to sort my in-laws' power of attorneys.

Legal experts tagged in
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Bates Wells & Braithwaite

Thank you for your kind words. We're delighted Zoe went above and beyond to assist with your in-laws' power of attorney. Best regards, Bates Wells & Braithwaite

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Madeleine Blagden

Verified
Family Law

Helping with my divorce

Denise was very kind and listened to what I had to say, helped me through a very tough time and helped me resolve my situation, would highly recommend.

Solicitors tagged in
this review

Bates Wells & Braithwaite

Thank you for your kind feedback, Madeleine. We're so glad Denise was able to support you through a difficult time and help bring resolution.

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Soraya

Verified
Family Law

Helping with my divorce

Denise head is a lovely and very understanding person who gave me advice that I needed im finally on the road to the clarity that I very much needed her help was very much appreciated thankyou

Solicitors tagged in
this review

Bates Wells & Braithwaite

Thank you for your kind words, Soraya. We’re glad Denise could provide the clarity and support you needed. Your appreciation means a lot to us.

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MW

Verified
Family Law

Outstanding personal and professional service.

Denise and her team are fantastic.

Solicitors tagged in
this review

Bates Wells & Braithwaite

Thank you for your feedback. We’re thrilled to hear that Denise and her team provided you with an exceptional experience. Our goal is to deliver outstanding service, and it’s gratifying to know that we met your expectations.

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Karen Stacey

Verified
Family Law

Expert advice delivered compassionately

Denise made me feel immediately at ease and showed empathy whilst guiding me through how I can legally handle my situation. It was refreshing to speak to someone with sound legal knowledge whilst keeping that human touch, a balance I feel Denise has the right mix of, thank you Denise.

Solicitors tagged in
this review

Bates Wells & Braithwaite

Thank you, Karen. We’re thrilled to hear that Denise’s combination of legal expertise and empathetic approach made you feel at ease. We strive to provide both professional and personal support to our clients, and it’s wonderful to know Denise achieved that balance for you. Your feedback is greatly appreciated.

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Other Reviews

Profile image of Benjamin Apperley

Benjamin Apperley

Benjamin

I cannot thank Rebecca Bell at Bates Wells & Braithwaite enough for everything she has done for me. When I was dealing with a deeply difficult legal matter regarding trying to contact my children, she was the only person willing to step up and help me. Rebecca showed me immense kindness and genuine care during a time when I needed it most. It was clear that she was helping me out of the true kindness of her heart. I am incredibly grateful for her support, compassion, and willingness to stand by me. If you need a legal professional who genuinely cares about their clients, I highly recommend Rebecca

Thank you for your recommendation. We have a great team of lawyers and we will make sure Rebecca hears of your review. ☺️

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Profile image of Kevin Sayer

Kevin Sayer

Kevin

I had a very good experience with solicitors always keeping myself informed with what was happening and what I needed to do next . Denise made certain budgets were under control, and finalised the best deal for myself in conclusion of divorce proceedings. I would recommend company to be used for future reference purposes in what matters you require them to help with. Thank you Kevin

Thank you so much for your feedback Kevin. We will pass your comments on to Denise and the team. ☺️

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Kevin Sayer

Family Law

Kevin

I had a very good experience with solicitors always keeping myself informed with what was happening and what I needed to do next . Denise made certain budgets were under control, and finalised the best deal for myself in conclusion of divorce proceedings. I would recommend company to be used for future reference purposes in what matters you require them to help with. Thank you Kevin

Solicitors tagged in
this review

Thank you so much for your feedback Kevin. We will pass your comments on to Denise and the team. ☺️

0
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Miles Sillett

Miles

I reached out to Scott after he was recommended to me by a friend. I found Scott receptive and supportive he understood my issues straight away and offered tailored which helped me hugely in the family court. I cannot recommend enough!

Thank you Miles for the great recommendation for Scott. He is a brilliant family lawyer and we will make sure we pass on your comments. Thank you again.

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Miles Sillett

Family Law

Miles

I reached out to Scott after he was recommended to me by a friend. I found Scott receptive and supportive he understood my issues straight away and offered tailored which helped me hugely in the family court. I cannot recommend enough!

Solicitors tagged in
this review

Thank you Miles for the great recommendation for Scott. He is a brilliant family lawyer and we will make sure we pass on your comments. Thank you again.

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Reviews

4.9 /5 376 Reviews
Filter your results
Star rating
Review Source

Rating

Review Source

Clients say

What clients say about Bates Wells & Braithwaite

The firm is praised for expertise in personal injury claims, conveyancing, wills and powers of attorney, notarisation, workplace injuries, neighbour disputes and wider private client work. Clients value its clear, practical advice, strong legal knowledge and efficient handling of matters, often achieving swift and positive outcomes. Soft skills frequently highlighted include kindness, patience, empathy, professionalism, calm reassurance and excellent communication. Staff are described as responsive, approachable and thorough, keeping clients well informed and making stressful legal processes feel straightforward and manageable.

Very professional
Clear communication
Prompt responses
Highly efficient
Kind and caring
Knowledgeable advice
Patient support
Stress free
Easy to understand
Excellent service

ReviewSolicitors Review List

Profile image of Anonymous

Anonymous

Verified
Wills, Trusts & Probate

Will

Very good ,and precise likes to make sure everything is correct

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Mrs Vaja

Verified
Wills, Trusts & Probate

Wills

I've had a great service from you. No words for the service i got i am so grateful to you guys. Everything i asked for i got my answers and more. I liked the way it was handled and will come back again and will recommend. Thank you so much.

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Deborah Anderson

Verified

Compensation for injury claim

Hannah was professional throughout. It was a pleasure dealing with her.

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Gwyneth Cullen

Verified
Wills, Trusts & Probate

Wills

I know this is your everyday profession but to us it’s a stressful personal experience. Miss Snell has been so patient giving advice in clear language and not making me feel, dare I say silly.The paperwork was straightforward and not overwhelming. Conversation and availability was excellent if I phoned a return call was within the hour and so refreshing to speak to a person rather than machine. Thank you for your time patience and service offered.

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S Clark

Verified

Highly Recommended

​​I cannot recommend Hannah Mitchell at Bates Wells & Braithwaite highly enough. From our very first interaction, Hannah acted on my behalf with complete professionalism, efficiency, and fantastic communication every step of the way. The process initially felt quite daunting, but what truly set Hannah apart was her warm, personable approach. She took the time to explain complex details clearly, answered every query promptly, and kept me fully informed and at ease throughout. I always felt like a priority rather than just another case file.

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Other Reviews

Profile image of Benjamin Apperley

Benjamin Apperley

Benjamin

I cannot thank Rebecca Bell at Bates Wells & Braithwaite enough for everything she has done for me. When I was dealing with a deeply difficult legal matter regarding trying to contact my children, she was the only person willing to step up and help me. Rebecca showed me immense kindness and genuine care during a time when I needed it most. It was clear that she was helping me out of the true kindness of her heart. I am incredibly grateful for her support, compassion, and willingness to stand by me. If you need a legal professional who genuinely cares about their clients, I highly recommend Rebecca

Thank you for your recommendation. We have a great team of lawyers and we will make sure Rebecca hears of your review. ☺️

0
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Profile image of Victoria Purnell

Victoria Purnell

Housing & Property

Victoria

I had a brilliant experience working closely with Freya on the sale of my property, she was efficient in answering any of my queries and supporting with progressing this on in a timely manner. From start to finish, working with Freya has been smooth and an easy process which is exactly what you need during a time that can be quite stressful. Thank you for all your help and hope to be back with Bates Wells and Braithwaite when we continue the next phase of our moving journey!

Thank you for your feedback we aim to make the process of buying or selling a home as easy as possible and I’m glad to hear you had that experience with Freya

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Dave Langdon

Housing & Property

Dave

You usually hear of horror stories re moving house and conveyancing, but I can’t stress enough, the only person who held up this house purchase was me not being able to keep up with Freya. She was absolutely brilliant, always there to help whenever required and sorted all proceedings without any bother. The best conveyancing experience ever. 100% recommend if you’re moving house in Suffolk

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Christine McNeilage

Personal Injury

Christine

Ms. Mitchell explained everything clearly to me at the beginning of this process and was careful to check that I could deal with the stress of proceedings. She took the trouble to telephone me on one occasion to clarify an issue which I had misunderstood, which I really appreciated. I am extremely happy with how she dealt with my case.

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Reply by profile image of Denise Head

Denise Head

Thank you for your kind review and feedback. We really appreciate you taking the time to share your experience with us.

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Nigel Ianson

Personal Injury

Nigel

Well, all I can say is thank you Hannah for a job well done. I really appreciate the professional way you have handled my personal injury case over what has been quite some time and eventually achieved such a satisfactory outcome. Your contact and support over this time has meant a lot to me.

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